Records management practices at the Victoria hospital, Raymond Mhlaba Municipality, Eastern Cape Province
- Authors: Sosibo, Bongeka
- Date: 2019
- Subjects: Records -- Management
- Language: English
- Type: Thesis , Masters , M.LIS
- Identifier: http://hdl.handle.net/10353/17706 , vital:41138
- Description: Records management is vital in organizations as it enables efficiency and transparency of administrative functions in organizations. Victoria Hospital (VH), under the Raymond Mhlaba municipality, in Alice, in the Eastern Cape was chosen as the case study. The main purpose of this study was to investigate the extent of records management practices in this public hospital. The study’s objectives centred on examining the type of records generated at VH, determine some of the activities used in their management and assess the current processes and means that are used to make these records available. Both paper and electronic records were the focus of this study and as such the records lifecycle and the records continuum were thus integrated to inform the theoretical basis for this study. The researcher combined both quantitative and qualitative research methods in an attempt to increase the validity and reliability of the data gathered. This triangulation of methods facilitated thoroughness and eliminated biases and weaknesses in as far as methodology is concerned. The study used the survey research method to determine the status of records management at the Victoria Hospital. The findings showed that the type of records generated at the Victoria hospital include patient, personnel and administrative records. The results of the study revealed that policy issues, lack of infrastructure and irregularity of training, absence of a qualified records manager were identified by the respondents as some of the challenges faced by the VPH in order to effectively executive records management practices in their organization. A number of recommendations were put forward and a few will be highlighted here. Hospitals should consider providing relevant formal training or courses for at least more than 75% officials earmarked for or engaged in the implementation of e-health and erecords. Victoria hospital should consider hiring more qualified records managers and registry staff. Records management training should take place at least twice a year so that staff is kept motivated. Top management must ensure that they support records management in terms of finance including the ensuing challenges.
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- Date Issued: 2019
The role of information technology in the management of records in the Department of Sports, Recreation, Arts and Culture, Eastern Cape
- Authors: Mdingi, Nomaciko
- Date: 2019
- Subjects: Records -- Management Information technology
- Language: English
- Type: Thesis , Masters , M.LIS
- Identifier: http://hdl.handle.net/10353/17630 , vital:41130
- Description: Information Technology (IT) has offered new and different ways in the management of records and distribution of information. Due to IT, records and information are accessed easily, appropriately preserved, quickly retrieved and managed for operational decision-making. Consequently, the main aim of this study was to investigate the role of IT in the management of records with specific reference to the Department of Sports, Recreation, Arts, and Culture, King Williams Town, Eastern Cape. It further examined the types of records created by the department and the current status of its records, compliance to the legal framework for both paper-based and electronic records management, skills and knowledge of staff, archivists and records managers in relation to information technology and the management of electronic records and the constraints the Department of Sports, Recreation, Arts, and Culture encounter in the management of electronic records and recommend possible solutions. One major finding unearthed by this study is that the department is still manually storing records even though the information technology revolution has evolved. The study also found out that the department is faced with a number of challenges when it comes to the responsibility for the implementation of IT in the department. The study put forward a number of recommendations that had to be considered in an attempt to help the department and its employees manage electronic records and tone is mentioned here as this is a prerequisite. It will be beneficial if all the officials that deal with records take the course on records and archives management in institutions like University of Fort Hare so that they know more about the management of records as a whole package.
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- Date Issued: 2019