Records management at Albany Museum, Grahamstown, Eastern Cape Province, South Africa
- Authors: Obileke , Ugonna Christiana
- Date: 2019
- Subjects: Records -- Management
- Language: English
- Type: Thesis , Masters , M.LIS
- Identifier: http://hdl.handle.net/10353/17663 , vital:41133
- Description: This study is about records management at the Albany Museum in Grahamstown, in the Eastern Cape Province of South Africa. The objectives of the study were to find out the extent to which records management is practised; to find out what records management programme exist; to find out the infrastructure available for records management; and to identify the challenges, if any, facing records management in Albany Museum. The records life cycle and the records continuum formed the theoretical framework. The study adopted qualitative and quantitative research approaches. The state accountant, senior administrator, fossil excavator, receptionist and the postgraduate researcher formed the sample of the study. Quantitative data were coded and analysed using Microsoft Office Excel 2013 while the qualitative data were analysed using thematic analysis. The major findings showed that records management Albany Museum is very weak, which makes it difficult for the museum to derive or benefit from effective records management as well as experiencing delays in decision-making, loss and misplacement of records. Also, it was revealed that there was no personnel responsible for the records management. The study recommended for recruitment of personnel for records management in the museum to improve on records management as well as the development of a functioning records management program
- Full Text:
- Authors: Obileke , Ugonna Christiana
- Date: 2019
- Subjects: Records -- Management
- Language: English
- Type: Thesis , Masters , M.LIS
- Identifier: http://hdl.handle.net/10353/17663 , vital:41133
- Description: This study is about records management at the Albany Museum in Grahamstown, in the Eastern Cape Province of South Africa. The objectives of the study were to find out the extent to which records management is practised; to find out what records management programme exist; to find out the infrastructure available for records management; and to identify the challenges, if any, facing records management in Albany Museum. The records life cycle and the records continuum formed the theoretical framework. The study adopted qualitative and quantitative research approaches. The state accountant, senior administrator, fossil excavator, receptionist and the postgraduate researcher formed the sample of the study. Quantitative data were coded and analysed using Microsoft Office Excel 2013 while the qualitative data were analysed using thematic analysis. The major findings showed that records management Albany Museum is very weak, which makes it difficult for the museum to derive or benefit from effective records management as well as experiencing delays in decision-making, loss and misplacement of records. Also, it was revealed that there was no personnel responsible for the records management. The study recommended for recruitment of personnel for records management in the museum to improve on records management as well as the development of a functioning records management program
- Full Text:
Records management practices at the Victoria hospital, Raymond Mhlaba Municipality, Eastern Cape Province
- Authors: Sosibo, Bongeka
- Date: 2019
- Subjects: Records -- Management
- Language: English
- Type: Thesis , Masters , M.LIS
- Identifier: http://hdl.handle.net/10353/17706 , vital:41138
- Description: Records management is vital in organizations as it enables efficiency and transparency of administrative functions in organizations. Victoria Hospital (VH), under the Raymond Mhlaba municipality, in Alice, in the Eastern Cape was chosen as the case study. The main purpose of this study was to investigate the extent of records management practices in this public hospital. The study’s objectives centred on examining the type of records generated at VH, determine some of the activities used in their management and assess the current processes and means that are used to make these records available. Both paper and electronic records were the focus of this study and as such the records lifecycle and the records continuum were thus integrated to inform the theoretical basis for this study. The researcher combined both quantitative and qualitative research methods in an attempt to increase the validity and reliability of the data gathered. This triangulation of methods facilitated thoroughness and eliminated biases and weaknesses in as far as methodology is concerned. The study used the survey research method to determine the status of records management at the Victoria Hospital. The findings showed that the type of records generated at the Victoria hospital include patient, personnel and administrative records. The results of the study revealed that policy issues, lack of infrastructure and irregularity of training, absence of a qualified records manager were identified by the respondents as some of the challenges faced by the VPH in order to effectively executive records management practices in their organization. A number of recommendations were put forward and a few will be highlighted here. Hospitals should consider providing relevant formal training or courses for at least more than 75% officials earmarked for or engaged in the implementation of e-health and erecords. Victoria hospital should consider hiring more qualified records managers and registry staff. Records management training should take place at least twice a year so that staff is kept motivated. Top management must ensure that they support records management in terms of finance including the ensuing challenges.
- Full Text:
- Authors: Sosibo, Bongeka
- Date: 2019
- Subjects: Records -- Management
- Language: English
- Type: Thesis , Masters , M.LIS
- Identifier: http://hdl.handle.net/10353/17706 , vital:41138
- Description: Records management is vital in organizations as it enables efficiency and transparency of administrative functions in organizations. Victoria Hospital (VH), under the Raymond Mhlaba municipality, in Alice, in the Eastern Cape was chosen as the case study. The main purpose of this study was to investigate the extent of records management practices in this public hospital. The study’s objectives centred on examining the type of records generated at VH, determine some of the activities used in their management and assess the current processes and means that are used to make these records available. Both paper and electronic records were the focus of this study and as such the records lifecycle and the records continuum were thus integrated to inform the theoretical basis for this study. The researcher combined both quantitative and qualitative research methods in an attempt to increase the validity and reliability of the data gathered. This triangulation of methods facilitated thoroughness and eliminated biases and weaknesses in as far as methodology is concerned. The study used the survey research method to determine the status of records management at the Victoria Hospital. The findings showed that the type of records generated at the Victoria hospital include patient, personnel and administrative records. The results of the study revealed that policy issues, lack of infrastructure and irregularity of training, absence of a qualified records manager were identified by the respondents as some of the challenges faced by the VPH in order to effectively executive records management practices in their organization. A number of recommendations were put forward and a few will be highlighted here. Hospitals should consider providing relevant formal training or courses for at least more than 75% officials earmarked for or engaged in the implementation of e-health and erecords. Victoria hospital should consider hiring more qualified records managers and registry staff. Records management training should take place at least twice a year so that staff is kept motivated. Top management must ensure that they support records management in terms of finance including the ensuing challenges.
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Records Management Programmes at the Walter Sisulu University, in South Africa: Case Study of Nelson Mandela Drive Campus
- Authors: Giba, Nozipho
- Date: 2019
- Subjects: Records -- Management
- Language: English
- Type: Thesis , Masters , M.LIS
- Identifier: http://hdl.handle.net/10353/17575 , vital:41098
- Description: The main aim of this study was to investigate the status of records management programme at Walter Sisulu University (WSU) using the Nelson Mandela Drive Site of Mthatha Campus. In carrying out this study, four research objectives with thirtyseven (37) research questions were posed. Purposive Sampling was employed to sample 30 Administrative support staff. The instruments used for data collection were questionnaire and face to face interview. Twenty-nine (29) questionnaires out of the thirty (30) returned completed and five senior managers were interviewed face to face. Descriptive statistic was used to analyse the research questions on the questionnaire and thematic approach was used for analysing the response from the interviews. The major findings of the study revealed WSU fell below the requirements in terms of records management programme on maintaining records that document its business activities. Inadequate infrastructure, inadequacy regarding the desirable control of WSU records at each stage as required by the records life cycle framework was also found to be inadequate and limited knowledge of legal requirements regarding records management. Based on these findings, the following recommendations were made. Effort should be made to implement a Centralised control of Decentralised Registry System (Integrated Registry System), provision of training of staff, as well as proper infrastructural facilities.
- Full Text:
- Authors: Giba, Nozipho
- Date: 2019
- Subjects: Records -- Management
- Language: English
- Type: Thesis , Masters , M.LIS
- Identifier: http://hdl.handle.net/10353/17575 , vital:41098
- Description: The main aim of this study was to investigate the status of records management programme at Walter Sisulu University (WSU) using the Nelson Mandela Drive Site of Mthatha Campus. In carrying out this study, four research objectives with thirtyseven (37) research questions were posed. Purposive Sampling was employed to sample 30 Administrative support staff. The instruments used for data collection were questionnaire and face to face interview. Twenty-nine (29) questionnaires out of the thirty (30) returned completed and five senior managers were interviewed face to face. Descriptive statistic was used to analyse the research questions on the questionnaire and thematic approach was used for analysing the response from the interviews. The major findings of the study revealed WSU fell below the requirements in terms of records management programme on maintaining records that document its business activities. Inadequate infrastructure, inadequacy regarding the desirable control of WSU records at each stage as required by the records life cycle framework was also found to be inadequate and limited knowledge of legal requirements regarding records management. Based on these findings, the following recommendations were made. Effort should be made to implement a Centralised control of Decentralised Registry System (Integrated Registry System), provision of training of staff, as well as proper infrastructural facilities.
- Full Text:
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