Exploring user-driven telephony services in an information and communication technology for development context
- Authors: Kunjuzwa, Dumani Tau
- Date: 2011
- Subjects: Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11383 , http://hdl.handle.net/10353/546 , Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: There is a great difference that exists between people who have access to Information and Communication Technologies (ICTs) and those who do not. As a developing nation, South Africa is badly affected by the so-called Digital Divide. Information and Communication Technology for Development (ICTD) interventions are rapidly increasing in marginalized and rural communities in striving to bridge this digital divide. This research project is undertaken within the context of the Siyakhula Living Lab (SLL) which is an ICTD intervention at Dwesa rural community. This research investigates how audio-based services can be applied locally for communication and information sharing. This research aims to develop a user-driven telephony framework which will enable users to construct customized audio-based services. This aims to empower the Dwesa community for skill development and supports the user-driven innovation. The Internet and Telephones are the most popular technologies that are widely used in our daily life for purposes of communication and information access. Voice over Internet Protocol (VoIP) integrates these two separate technologies (Internet and Telephones) to produce real-time multimedia communication services such as Interactive Voice Response (IVR) systems. In addition, the ability of VoIP presenting information through voice plays a crucial role, more especially to those who do not have web visual access or those who are computer illiterate.
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- Date Issued: 2011
Building a semantic web-based e-health component for a multipurpose communication centre
- Authors: Hlungulu, Bulumko
- Date: 2010
- Subjects: Rural development -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Internet in medicine -- South Africa -- Eastern Cape , Telecommunication in medicine -- South Africa -- Eastern Cape , Health -- Computer network resources
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11380 , http://hdl.handle.net/10353/374 , Rural development -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Internet in medicine -- South Africa -- Eastern Cape , Telecommunication in medicine -- South Africa -- Eastern Cape , Health -- Computer network resources
- Description: Rural communities have limited access to health information which is made available on the internet. This is due to poor infrastructure (i.e., lack of clinics or Internet access) and that gives them problems in accessing information within the domain of health. The availability of Information and Communication Technologies (ICTs) in a rural community can provide the community with a number of beneficial solutions to their problems as they maximize the potential of knowledge sharing and delivery. This research seeks to make use of ICTs deployed in the community of Dwesa, in order to contribute to improving the health standards of the community. It seeks to accomplish this by carrying out an investigation and literature review with the aim of understanding health knowledge sharing dynamics in the context of marginalized communities. The knowledge acquired will then be used in the development and implementation of a semantic web-based e-Health portal as part of the Siyakhula Living Lab (SLL) project. This portal will share and deliver western medical knowledge, traditional knowledge and indigenous knowledge. This research seeks to make use of a combination of Free and/or Open Sources Software in developing the portal to make it affordable to the community.
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- Date Issued: 2010
Implementation of a rewards based negotiation module for an e commerce platform
- Authors: Jere, Nobert Rangarirai
- Date: 2009
- Subjects: Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11378 , http://hdl.handle.net/10353/267 , Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Description: Information and Communication Technologies (ICTs) have been widely deployed in developmental programs and this has lead to the creation of a new field – ICT for Development (ICT4D). Within the context of ICT4D, various e-services are being developed, including e-Commerce, e-Government, e-Health and e-Judiciary. ICT4D projects allow Small, Medium and Micro Enterprises (SMMEs) in rural areas to increase sales and gain a market share in the global market. However, many of these ICT4D projects do not succeed, because they fail to bring enough financial value to SMMEs due to the form they currently have. An obvious example is e-Commerce, which should be a source of revenue for business organizations, but most often is not. This thesis presents the design and implementation of a rewarding and negotiation application for a shopping portal to improve the marketing of products for rural entrepreneurs. The shopping portal has been set up for the Dwesa community, a marginalized area in the Eastern Cape province of South Africa. The proposed system, called the Dwesa Rewarding Program (DRP) enables customers buying online to get points for some of the activities carried out on the shopping portal. It also allows customers to negotiate and make offers whilst purchasing and get rewarded for buying online. The novelty of the system is in its flexibility and adaptability. One achievement of this system is the establishment of negotiation rules which allows fairness in rewarding customers. This should in turn lead to increased sales on the e-Commerce platform in marginalized areas and subsequently increased effectiveness of ICT4D for socio-economic development
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- Date Issued: 2009