An investigation into the impact of citizen’s protests on the performance of municipalities: a case of Nelson Mandela Bay Metropolitan Municipality
- Authors: Ncipha, Bukiwe
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11692 , http://hdl.handle.net/10353/d1014677
- Description: The aim of this paper is to establish the impact of citizen’s protests on the performance of municipalities with particular reference to Nelson Mandela Bay Metropolitan Municipality. The basis for this study is the wave of strikes that are directed towards municipalities bearing demands for the delivery of basic services. The protests give an indication that municipalities throughout the country are faced with challenges in carrying out their constitutional mandate of delivering basic services and developing the socio-economic status of their constituencies. It thus becomes crucial to get a grasp of the causal factors and to understand the impact of such protest on the performance of municipalities, in order to develop relevant intervention strategies. The research aims to identify the trends and define the nature of these service delivery protests. In order to preserve democracy government ought to take note of the demonstrations because they are a re-occurrence of the past. During the apartheid regime, non-voting civilians used violent protests to raise their dissatisfaction with the government of the day; primarily the protests were aimed at disorganizing and bringing pressure to the government. The situation is different because nowadays citizens have various platforms to raise their concerns hence it becomes crucial to analyse the protests because they may be an indication that the various platforms are not functional and that people want to raise a vote of no confidence to the reigning party. The research entails an overview of local government, the constitutional mandate and developmental role of local government. The paper will also provide a brief synopsis on the state of affairs with regards to the delivery of basic services in Nelson Mandela Bay Metropolitan Municipality. In conclusion there is going to be a list of recommendation based on the findings of this investigation. The recommendations will assist Nelson Mandela Bay Metropolitan Municipality and other municipalities in developing their strategies of delivering services in an effective and efficient manner thus giving meaning to the objectives of the constitution.
- Full Text:
- Date Issued: 2014
- Authors: Ncipha, Bukiwe
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11692 , http://hdl.handle.net/10353/d1014677
- Description: The aim of this paper is to establish the impact of citizen’s protests on the performance of municipalities with particular reference to Nelson Mandela Bay Metropolitan Municipality. The basis for this study is the wave of strikes that are directed towards municipalities bearing demands for the delivery of basic services. The protests give an indication that municipalities throughout the country are faced with challenges in carrying out their constitutional mandate of delivering basic services and developing the socio-economic status of their constituencies. It thus becomes crucial to get a grasp of the causal factors and to understand the impact of such protest on the performance of municipalities, in order to develop relevant intervention strategies. The research aims to identify the trends and define the nature of these service delivery protests. In order to preserve democracy government ought to take note of the demonstrations because they are a re-occurrence of the past. During the apartheid regime, non-voting civilians used violent protests to raise their dissatisfaction with the government of the day; primarily the protests were aimed at disorganizing and bringing pressure to the government. The situation is different because nowadays citizens have various platforms to raise their concerns hence it becomes crucial to analyse the protests because they may be an indication that the various platforms are not functional and that people want to raise a vote of no confidence to the reigning party. The research entails an overview of local government, the constitutional mandate and developmental role of local government. The paper will also provide a brief synopsis on the state of affairs with regards to the delivery of basic services in Nelson Mandela Bay Metropolitan Municipality. In conclusion there is going to be a list of recommendation based on the findings of this investigation. The recommendations will assist Nelson Mandela Bay Metropolitan Municipality and other municipalities in developing their strategies of delivering services in an effective and efficient manner thus giving meaning to the objectives of the constitution.
- Full Text:
- Date Issued: 2014
Evaluating the beneficiary management process in housing delivery: a case study of Buffalo City Metropolitan Municipality in the Eastern Cape (2013)
- Authors: Matiwane, T
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11685 , http://hdl.handle.net/10353/d1013565
- Description: The study critically analysed the problems encountered in the housing delivery in the Buffalo City Metropolitan Municipality for the 2013 period. The purpose is to look at the factors that affect housing delivery in the area, focusing more especially at the management of the beneficiaries and the process thereof. Buffalo City Metropolitan Municipality is not immune to the housing problem hence the study was initiated. Respondents were selected from among others the housing beneficiary and the predominantly the staff of Buffalo City Metropolitan Municipality to respond to the questionnaires related to the beneficiary management. Permission was sought from the Municipality to conduct the research, after which the questionnaires were distributed to all sampled respondents accordingly in line with the objectives of the research. The researcher distributed the questionnaires and allowed a period of three weeks for the respondents to respond to them, after which the researcher collected all the questionnaires. The study revealed the great understanding of the housing delivery process by the housing recipients. Inclusive of the administrators, i.e. Buffalo City Metropolitan Municipality staff members, are fully aware of the expectations from the recipients and the process. The findings further indicates that there are serious challenges facing housing delivery in the province and the country at large. Hence the beneficiaries could not get their houses on time and the housing projects did not get completed within the scheduled period, this ends up delaying the delivery process.
- Full Text: false
- Date Issued: 2014
- Authors: Matiwane, T
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11685 , http://hdl.handle.net/10353/d1013565
- Description: The study critically analysed the problems encountered in the housing delivery in the Buffalo City Metropolitan Municipality for the 2013 period. The purpose is to look at the factors that affect housing delivery in the area, focusing more especially at the management of the beneficiaries and the process thereof. Buffalo City Metropolitan Municipality is not immune to the housing problem hence the study was initiated. Respondents were selected from among others the housing beneficiary and the predominantly the staff of Buffalo City Metropolitan Municipality to respond to the questionnaires related to the beneficiary management. Permission was sought from the Municipality to conduct the research, after which the questionnaires were distributed to all sampled respondents accordingly in line with the objectives of the research. The researcher distributed the questionnaires and allowed a period of three weeks for the respondents to respond to them, after which the researcher collected all the questionnaires. The study revealed the great understanding of the housing delivery process by the housing recipients. Inclusive of the administrators, i.e. Buffalo City Metropolitan Municipality staff members, are fully aware of the expectations from the recipients and the process. The findings further indicates that there are serious challenges facing housing delivery in the province and the country at large. Hence the beneficiaries could not get their houses on time and the housing projects did not get completed within the scheduled period, this ends up delaying the delivery process.
- Full Text: false
- Date Issued: 2014
- «
- ‹
- 1
- ›
- »