Continuous professional development for medical sales representatives: a needs assessment
- Authors: Heleta, Jade Lana
- Date: 2020
- Subjects: Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MCur
- Identifier: http://hdl.handle.net/10948/46366 , vital:39576
- Description: Employees in any industry need to continuously update their skills in order to be knowledgeable and competitive. Conducting a needs assessment plays an instrumental role in ensuring that continuous professional development (CPD) training is relevant to the target audience. In many organisations, however, CPD training programmes are often planned and delivered without a comprehensive needs assessment first being undertaken. This was a quantitative study that used a descriptive survey design and an online survey tool for data collection and analysis. Using an all-inclusive sample, the purpose of this study was to explore and describe CPD needs of medical sales representatives at an international medical devices company that operates in South Africa. Descriptive and inferential statistics were used to analyse the data. Research findings are depicted in frequencies, percentages, tables and figures. The findings of the study reveal specific training needs of the respondents and the shortcomings of the existing CPD offerings. The findings show that the CPD training offered by the company under study is mostly product specific and about sales. The respondents have highlighted that they would like to see more practical training to be incorporated into the CPD training programmes. It was also noted that the respondents would like to provide more input into the training programmes that are being offered by the company under study. The study has also identified areas where the company can improve in order to make these CPD training opportunities a more satisfying, educational and developmental experience for the employees. While the study focuses on one company, findings are relevant for other similar companies, as well as companies in other industries, since CPD at the workplace is a necessity in any competitive business environment or industry in order to increase productivity, sales, staff retention and customer satisfaction.
- Full Text:
- Date Issued: 2020
- Authors: Heleta, Jade Lana
- Date: 2020
- Subjects: Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MCur
- Identifier: http://hdl.handle.net/10948/46366 , vital:39576
- Description: Employees in any industry need to continuously update their skills in order to be knowledgeable and competitive. Conducting a needs assessment plays an instrumental role in ensuring that continuous professional development (CPD) training is relevant to the target audience. In many organisations, however, CPD training programmes are often planned and delivered without a comprehensive needs assessment first being undertaken. This was a quantitative study that used a descriptive survey design and an online survey tool for data collection and analysis. Using an all-inclusive sample, the purpose of this study was to explore and describe CPD needs of medical sales representatives at an international medical devices company that operates in South Africa. Descriptive and inferential statistics were used to analyse the data. Research findings are depicted in frequencies, percentages, tables and figures. The findings of the study reveal specific training needs of the respondents and the shortcomings of the existing CPD offerings. The findings show that the CPD training offered by the company under study is mostly product specific and about sales. The respondents have highlighted that they would like to see more practical training to be incorporated into the CPD training programmes. It was also noted that the respondents would like to provide more input into the training programmes that are being offered by the company under study. The study has also identified areas where the company can improve in order to make these CPD training opportunities a more satisfying, educational and developmental experience for the employees. While the study focuses on one company, findings are relevant for other similar companies, as well as companies in other industries, since CPD at the workplace is a necessity in any competitive business environment or industry in order to increase productivity, sales, staff retention and customer satisfaction.
- Full Text:
- Date Issued: 2020
Life after training: professional experiences of recently qualified clinical and counselling psychologists in South Africa
- Authors: Haine, Phillipa
- Date: 2020
- Subjects: Clinical psychologists – South Africa , Counseling psychologists – South Africa , Psychologists -- Job stress -- South Africa , Psychologists -- Employment -- South Africa , Career development -- South Africa , Psychologists -- Training of -- South Africa , Life change events , Qualitative research
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/142421 , vital:38078
- Description: Professional psychology in South Africa has experienced numerous transformations since its tainted historical affiliation with the apartheid regime. However, despite the profession’s attempts to respond to the burgeoning mental health needs of the country, psychologists in South Africa continue to be confronted by a number of challenges within the professional field. International research suggests that early career psychologists, in particular, experience further challenges in adjusting to new professional careers. Considering the dearth of research on this topic within local literature, the aim of this study was to gain an in-depth understanding of the lived professional experiences of recently qualified clinical and counselling psychologists in South Africa, following training. An interpretive phenomenological method was employed to investigate the fundamental early career professional experiences of participants, as well as the meanings participants attributed to these experiences. Four participants were recruited using purposive sampling. Data was collected through the use of semi-structured, one-on-one, Skype interviews, and the interview data were analysed using interpretative phenomenological analysis. The study revealed four super-ordinate themes, including: (i) Training as a ‘rite of passage’; (ii) Expectations for a professional future; (iii) Professional psychology: Entering the work space; and (iv) Future directions. The findings suggest that clinical and counselling psychologists’ experiences as recently qualified professionals in South Africa are both positive and negative, with the overall experience being positive. Emerging themes suggest that early career psychologists are faced by a number of personal and professional challenges on entering the work place. Furthermore, findings suggest that the early career experiences of recently qualified clinical and counselling psychologists in South Africa might not necessarily be due to personal choice, but rather due to greater systemic factors, such as limited available posts, maladministration, the devalued status of mental healthcare in comparison to other healthcare concerns in the country, an unresponsive marketplace and limited efforts by government to accommodate psychologists in different contexts
- Full Text:
- Date Issued: 2020
- Authors: Haine, Phillipa
- Date: 2020
- Subjects: Clinical psychologists – South Africa , Counseling psychologists – South Africa , Psychologists -- Job stress -- South Africa , Psychologists -- Employment -- South Africa , Career development -- South Africa , Psychologists -- Training of -- South Africa , Life change events , Qualitative research
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10962/142421 , vital:38078
- Description: Professional psychology in South Africa has experienced numerous transformations since its tainted historical affiliation with the apartheid regime. However, despite the profession’s attempts to respond to the burgeoning mental health needs of the country, psychologists in South Africa continue to be confronted by a number of challenges within the professional field. International research suggests that early career psychologists, in particular, experience further challenges in adjusting to new professional careers. Considering the dearth of research on this topic within local literature, the aim of this study was to gain an in-depth understanding of the lived professional experiences of recently qualified clinical and counselling psychologists in South Africa, following training. An interpretive phenomenological method was employed to investigate the fundamental early career professional experiences of participants, as well as the meanings participants attributed to these experiences. Four participants were recruited using purposive sampling. Data was collected through the use of semi-structured, one-on-one, Skype interviews, and the interview data were analysed using interpretative phenomenological analysis. The study revealed four super-ordinate themes, including: (i) Training as a ‘rite of passage’; (ii) Expectations for a professional future; (iii) Professional psychology: Entering the work space; and (iv) Future directions. The findings suggest that clinical and counselling psychologists’ experiences as recently qualified professionals in South Africa are both positive and negative, with the overall experience being positive. Emerging themes suggest that early career psychologists are faced by a number of personal and professional challenges on entering the work place. Furthermore, findings suggest that the early career experiences of recently qualified clinical and counselling psychologists in South Africa might not necessarily be due to personal choice, but rather due to greater systemic factors, such as limited available posts, maladministration, the devalued status of mental healthcare in comparison to other healthcare concerns in the country, an unresponsive marketplace and limited efforts by government to accommodate psychologists in different contexts
- Full Text:
- Date Issued: 2020
A case study of emergent environmental pedagogical content knowledge in a Fundisa for Change teacher professional development course
- Authors: Brundrit, Susan
- Date: 2018
- Subjects: Career development -- South Africa , Environmental education -- South Africa , Teachers -- Training of --South Africa , Environmental education -- Study and teaching -- South Africa , Fundisa for Change
- Language: English
- Type: text , Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/62850 , vital:28301
- Description: This study set out to explore and describe in the form of a qualitative case study, an iteration of a Fundisa for Change teacher professional development programme, in this case the Teaching Life & Living short course presented to seventeen teachers as part of their Advanced Certificate in Teaching (ACT) Senior Phase Natural Sciences, at the University of Cape Town. The focus of the research was on describing how the development of teacher environmental pedagogical content knowledge (PCK) was supported and constructed in the course. The Consensus Model of Teacher Professional Knowledge and Skill, an outcome of the 2012 PCK Summit, was used to define the concept of PCK and also contributed the concept of amplifiers and filters as processes that mediate the development of teacher PCK. The study drew on Borko’s (2004) model of a professional development system, using the elements of course, teachers, facilitators and context as an analytical framework. Data generated included a teacher contextual profile questionnaire, audio-recordings of group work, course outputs and reflection and evaluation forms. Data analysis had two phases: the first phase concentrated on the development of analytic memos based on particular data sources whereas the second phase worked across data sources to present the evidence relating to each of the professional development system elements. The study found that teachers were supported in the development of their environmental PCK by the collaborative learning opportunities afforded by the course. Emergent PCK was organised according to five components: assessment knowledge; pedagogical knowledge; content knowledge; knowledge of learners; and, curricular knowledge. Emergent teacher learning ranged in specificity from general, to subject-specific, to domain-specific, and lastly to topic-specific knowledge. Teacher beliefs and orientations, prior knowledge and contexts brought into the professional development system were described as amplifiers and filters to teacher learning of PCK. In particular there were several contextual factors that emerged as themes from the data that had potentially filtering effects. Recommendations included that facilitators create an atmosphere conducive to collaborative learning, that evidence of learner conceptual understanding be examined during the course, that teachers be exposed to in-depth examples of canonical PCK and that more modelling of formative assessment strategies are presented.
- Full Text:
- Date Issued: 2018
- Authors: Brundrit, Susan
- Date: 2018
- Subjects: Career development -- South Africa , Environmental education -- South Africa , Teachers -- Training of --South Africa , Environmental education -- Study and teaching -- South Africa , Fundisa for Change
- Language: English
- Type: text , Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/62850 , vital:28301
- Description: This study set out to explore and describe in the form of a qualitative case study, an iteration of a Fundisa for Change teacher professional development programme, in this case the Teaching Life & Living short course presented to seventeen teachers as part of their Advanced Certificate in Teaching (ACT) Senior Phase Natural Sciences, at the University of Cape Town. The focus of the research was on describing how the development of teacher environmental pedagogical content knowledge (PCK) was supported and constructed in the course. The Consensus Model of Teacher Professional Knowledge and Skill, an outcome of the 2012 PCK Summit, was used to define the concept of PCK and also contributed the concept of amplifiers and filters as processes that mediate the development of teacher PCK. The study drew on Borko’s (2004) model of a professional development system, using the elements of course, teachers, facilitators and context as an analytical framework. Data generated included a teacher contextual profile questionnaire, audio-recordings of group work, course outputs and reflection and evaluation forms. Data analysis had two phases: the first phase concentrated on the development of analytic memos based on particular data sources whereas the second phase worked across data sources to present the evidence relating to each of the professional development system elements. The study found that teachers were supported in the development of their environmental PCK by the collaborative learning opportunities afforded by the course. Emergent PCK was organised according to five components: assessment knowledge; pedagogical knowledge; content knowledge; knowledge of learners; and, curricular knowledge. Emergent teacher learning ranged in specificity from general, to subject-specific, to domain-specific, and lastly to topic-specific knowledge. Teacher beliefs and orientations, prior knowledge and contexts brought into the professional development system were described as amplifiers and filters to teacher learning of PCK. In particular there were several contextual factors that emerged as themes from the data that had potentially filtering effects. Recommendations included that facilitators create an atmosphere conducive to collaborative learning, that evidence of learner conceptual understanding be examined during the course, that teachers be exposed to in-depth examples of canonical PCK and that more modelling of formative assessment strategies are presented.
- Full Text:
- Date Issued: 2018
An analysis of grade 12 students' attitudes towards agriculture as a career choice in Nkonkobe municipality, Eastern Cape
- Authors: Ndema, Tenjiwe N
- Date: 2016
- Subjects: Career development -- South Africa , Agriculture -- Study and teaching -- South Africa -- Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/26592 , vital:65661
- Description: In South Africa there is a perception that the youth, particularly black youth, lack interest in agriculture as a career. The youth are perceived to be more drawn to white collar jobs, because they believe that these jobs are more pleasant and better paying. The literature moreover suggests that the youth perceive agriculture as dirty work which is more appropriate for uneducated or illiterate people. The main aim of the research was to analyse Grade12 students’ attitudes towards agriculture as a career choice in Nkonkobe Municipality. Students from four high schools were interviewed using a structured questionnaire, and the total sample size was 100. Based on the results, about one third of students have a favorable perception of agriculture as a career choice, which is more than what had been expected based on the literature reviewed. Both students from non-agricultural schools and agricultural schools possess a positive attitude towards agriculture. They indicated that agriculture offers a lot of financial gain, is not necessarily associated with poverty, nor is agriculture widely regarded as a last resort for those who have failed in other careers. Moreover, they believe that agriculture is as important as other sectors. However, of those learners who indicated an intention to pursue agriculture as a career, only 1 % specifically wished to become a farmer. The others rather wanted professional careers within the agricultural sector, such as veterinarians, agricultural economists, and so forth. Their interest in agriculture as a career related in large measure to a desire to live in a rural area and work with their hands; however this did not extend to actual farming. , Thesis (M Agric) -- Faculty of Science and Agriculture, 2016
- Full Text:
- Date Issued: 2016
- Authors: Ndema, Tenjiwe N
- Date: 2016
- Subjects: Career development -- South Africa , Agriculture -- Study and teaching -- South Africa -- Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/26592 , vital:65661
- Description: In South Africa there is a perception that the youth, particularly black youth, lack interest in agriculture as a career. The youth are perceived to be more drawn to white collar jobs, because they believe that these jobs are more pleasant and better paying. The literature moreover suggests that the youth perceive agriculture as dirty work which is more appropriate for uneducated or illiterate people. The main aim of the research was to analyse Grade12 students’ attitudes towards agriculture as a career choice in Nkonkobe Municipality. Students from four high schools were interviewed using a structured questionnaire, and the total sample size was 100. Based on the results, about one third of students have a favorable perception of agriculture as a career choice, which is more than what had been expected based on the literature reviewed. Both students from non-agricultural schools and agricultural schools possess a positive attitude towards agriculture. They indicated that agriculture offers a lot of financial gain, is not necessarily associated with poverty, nor is agriculture widely regarded as a last resort for those who have failed in other careers. Moreover, they believe that agriculture is as important as other sectors. However, of those learners who indicated an intention to pursue agriculture as a career, only 1 % specifically wished to become a farmer. The others rather wanted professional careers within the agricultural sector, such as veterinarians, agricultural economists, and so forth. Their interest in agriculture as a career related in large measure to a desire to live in a rural area and work with their hands; however this did not extend to actual farming. , Thesis (M Agric) -- Faculty of Science and Agriculture, 2016
- Full Text:
- Date Issued: 2016
Improving employee retention at a selected South African petrochemical firm through career-pathing
- Authors: Saaiman, Cherwin Jesse
- Date: 2015
- Subjects: Employee retention -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8933 , http://hdl.handle.net/10948/d1021190
- Description: In the competitive knowledge economy of today it is talented employees who ensure a competitive advantage for their company above their competitors. Voluntary employee turnover is said to have a number of negative consequences for employers, such as recruitment, selection and training costs, as well as lowered morale in the case of employees who stay behind. Companies and countries such as South Africa have to become globally competitive through talented and dedicated employees. Companies should therefore place more focus on the retention and grooming of their internal talent since a “war on talent” is being waged between companies for the best talent. With the looming shortage of talent globally it becomes more important for organisations in general and the petrochemical sector in particular to understand why talented and dedicated employees voluntarily leave their organisations. With such insight at their disposal, people managers are able to devise appropriate strategies to retain talent for the competitive benefit of their own organisations. The principal objective of this research study was to improve employee retention by investigating the influence of career-pathing (career development practices) and other selected critical success factors on employee retention. The study considered how employee retention (the dependent variable) is influenced by affective organisational commitment, career-pathing, growth need satisfaction, job commitment, affective professional commitment, continuance professional commitment and normative professional commitment (the independent variables). The sample who participated in this study consisted of one hundred and one (101) out of a possible total of two hundred and eleven (211) respondents from the selected South African petrochemical organisation. The empirical results reveal that affective organisational commitment and career-pathing are significantly related to employee retention, while all the other variables tested are not significantly related to employee retention.
- Full Text:
- Date Issued: 2015
- Authors: Saaiman, Cherwin Jesse
- Date: 2015
- Subjects: Employee retention -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8933 , http://hdl.handle.net/10948/d1021190
- Description: In the competitive knowledge economy of today it is talented employees who ensure a competitive advantage for their company above their competitors. Voluntary employee turnover is said to have a number of negative consequences for employers, such as recruitment, selection and training costs, as well as lowered morale in the case of employees who stay behind. Companies and countries such as South Africa have to become globally competitive through talented and dedicated employees. Companies should therefore place more focus on the retention and grooming of their internal talent since a “war on talent” is being waged between companies for the best talent. With the looming shortage of talent globally it becomes more important for organisations in general and the petrochemical sector in particular to understand why talented and dedicated employees voluntarily leave their organisations. With such insight at their disposal, people managers are able to devise appropriate strategies to retain talent for the competitive benefit of their own organisations. The principal objective of this research study was to improve employee retention by investigating the influence of career-pathing (career development practices) and other selected critical success factors on employee retention. The study considered how employee retention (the dependent variable) is influenced by affective organisational commitment, career-pathing, growth need satisfaction, job commitment, affective professional commitment, continuance professional commitment and normative professional commitment (the independent variables). The sample who participated in this study consisted of one hundred and one (101) out of a possible total of two hundred and eleven (211) respondents from the selected South African petrochemical organisation. The empirical results reveal that affective organisational commitment and career-pathing are significantly related to employee retention, while all the other variables tested are not significantly related to employee retention.
- Full Text:
- Date Issued: 2015
Professional development among counselling psychology interns : exploring critical incidents
- Authors: Teixeira, Beverley
- Date: 2015
- Subjects: Counseling psychologists -- Training of -- South Africa , Critical incident technique , Career development -- South Africa , Internship programs -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3265 , http://hdl.handle.net/10962/d1017888
- Description: The journey towards becoming a counselling psychologist, in South Africa, includes the completion a 12 month internship. The internship year holds many challenges and demands for novice professionals and aims to assist them in making the transition from student to professional. This study aims to explore the subjective experiences of intern counselling psychologists and the critical incidents which assist them in making this transition. In addition, it aims to identify experiences impacting on the interns’ professional development and professional identity. Three registered counselling psychologists, who completed their internship at a South African university counselling centre within the last year, were recruited and participated in individual interviews. These interviews were semi-structured and followed the Critical Incident Technique method. Each interview was voice recorded and transcribed. The data collected was analysed using thematic content analysis. As the research design is qualitative, using a phenomenological approach, the focus is on presenting information-rich and detailed descriptions of participants “lived” experiences of their internship year. It attempts to understand significant incidents or events which influenced the participants’ professional and personal development as they navigate through this ambiguous period to become independent and ethical practitioners. Four predominant themes emerged from the data collected, which include a discussion pertaining to professional boundaries and limitations, learning within the internship environment, the effects of professional and personal support and, lastly, the transition from dependent to independent professional functioning.
- Full Text:
- Date Issued: 2015
- Authors: Teixeira, Beverley
- Date: 2015
- Subjects: Counseling psychologists -- Training of -- South Africa , Critical incident technique , Career development -- South Africa , Internship programs -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3265 , http://hdl.handle.net/10962/d1017888
- Description: The journey towards becoming a counselling psychologist, in South Africa, includes the completion a 12 month internship. The internship year holds many challenges and demands for novice professionals and aims to assist them in making the transition from student to professional. This study aims to explore the subjective experiences of intern counselling psychologists and the critical incidents which assist them in making this transition. In addition, it aims to identify experiences impacting on the interns’ professional development and professional identity. Three registered counselling psychologists, who completed their internship at a South African university counselling centre within the last year, were recruited and participated in individual interviews. These interviews were semi-structured and followed the Critical Incident Technique method. Each interview was voice recorded and transcribed. The data collected was analysed using thematic content analysis. As the research design is qualitative, using a phenomenological approach, the focus is on presenting information-rich and detailed descriptions of participants “lived” experiences of their internship year. It attempts to understand significant incidents or events which influenced the participants’ professional and personal development as they navigate through this ambiguous period to become independent and ethical practitioners. Four predominant themes emerged from the data collected, which include a discussion pertaining to professional boundaries and limitations, learning within the internship environment, the effects of professional and personal support and, lastly, the transition from dependent to independent professional functioning.
- Full Text:
- Date Issued: 2015
Unlocking the development of built environment professionals through infrastructure investment in South Africa
- Authors: Mputa, Nobutyani Sinethemba
- Date: 2013
- Subjects: Career development -- South Africa , Construction workers -- South Africa , Infrastructure (Economics) -- South Africa , Job security -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9673 , http://hdl.handle.net/10948/d1020049
- Description: spending is regarded to be one of the major contributors to economic growth. The purpose of the study was to investigate how infrastructure projects could engender professional skills development. The topic is focused on a human resource (HR) perspective as it is one of the knowledge areas in project management. In order to achieve the research objectives and also establish the breadth of the subject issues in the literature review, a qualitative methodology was employed. Interviews were conducted and the majority of the participants were working towards professional registration in the built environment professions. The empirical findings that emerged from the study show that the majority of the respondents agreed that HR units should be aware of the legislation related to professional training and education. The interviewees further elucidate that, although professional registration is the primary duty of the candidate, HR units should ensure that interns are doing what is in line with their professional requirements, according to different councils, to ensure compliance. However, the lack of a structured approach in administering training programmes is a key factor that contributes to the lack of development of professional skills on government sponsored infrastructure projects. This must be addressed to attain the desired professional development outcomes among historically disadvantaged individuals (HDIs) that are keen on professional registration and development in the built environment professions. Other empirical findings showed that most of the respondents showed some concern regarding job security with their present employment. They explained that once the status of professional registration is attained, securing employment in the industry should be relatively easy. South Africa needs a highly skilled workforce to ensure growth of the economy therefore HR departments in organisation should adapt a systematic approach in their HR planning in order to ensure skills are engendered to HDIs as well.
- Full Text:
- Date Issued: 2013
- Authors: Mputa, Nobutyani Sinethemba
- Date: 2013
- Subjects: Career development -- South Africa , Construction workers -- South Africa , Infrastructure (Economics) -- South Africa , Job security -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9673 , http://hdl.handle.net/10948/d1020049
- Description: spending is regarded to be one of the major contributors to economic growth. The purpose of the study was to investigate how infrastructure projects could engender professional skills development. The topic is focused on a human resource (HR) perspective as it is one of the knowledge areas in project management. In order to achieve the research objectives and also establish the breadth of the subject issues in the literature review, a qualitative methodology was employed. Interviews were conducted and the majority of the participants were working towards professional registration in the built environment professions. The empirical findings that emerged from the study show that the majority of the respondents agreed that HR units should be aware of the legislation related to professional training and education. The interviewees further elucidate that, although professional registration is the primary duty of the candidate, HR units should ensure that interns are doing what is in line with their professional requirements, according to different councils, to ensure compliance. However, the lack of a structured approach in administering training programmes is a key factor that contributes to the lack of development of professional skills on government sponsored infrastructure projects. This must be addressed to attain the desired professional development outcomes among historically disadvantaged individuals (HDIs) that are keen on professional registration and development in the built environment professions. Other empirical findings showed that most of the respondents showed some concern regarding job security with their present employment. They explained that once the status of professional registration is attained, securing employment in the industry should be relatively easy. South Africa needs a highly skilled workforce to ensure growth of the economy therefore HR departments in organisation should adapt a systematic approach in their HR planning in order to ensure skills are engendered to HDIs as well.
- Full Text:
- Date Issued: 2013
Factors contributing to the success of professional and business women in South Africa
- Authors: Doubell, Marianne
- Date: 2011
- Subjects: Women executives -- South Africa , Women in the professions -- South Africa , Businesswomen -- South Africa , Career development -- South Africa , Women in development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: vital:9275 , http://hdl.handle.net/10948/1622 , Women executives -- South Africa , Women in the professions -- South Africa , Businesswomen -- South Africa , Career development -- South Africa , Women in development -- South Africa
- Description: Women remain notably underrepresented in management and leadership positions despite the enactment of Equal Opportunity and Affirmative Action policies. A critical literature review yielded evidence of a multitude of barriers inhibiting women’s career advancement beyond an apparent glass ceiling, but not which of the factors constitute the major barriers. A knowledge gap was further identified in research pertaining to characteristics of successful professional women and the environments that enable them to succeed in their professions. The purpose of the current study is to expand the empirical body of research and knowledge on factors contributing to the success of professional women, and of factors inhibiting the career progression of women in business. The study extends that of Punnett, Duffy, Fox, Gregory, Lituchy, Monserrat, Olivas-Luján and Santos (2006) and of Duffy, Fox, Punnett, Gregory, Lituchy, Monserrat, Olivas-Luján, Santos and Miller (2006), conducted in the Americas, to the South African context. The study suggests a conceptual framework for investigating factors that influence professional success of women. The developed conceptual framework of factors perceived to influence professional success was employed to empirically test the relationships between the variables presented. The empirical data collected was subjected to a series of statistical tests and the results considered in testing the hypotheses. Statistica 10 was employed to analyse the empirical data collected. Univariate and multivariate tests (MANOVA) were employed to determine whether sufficient evidence existed to make conclusions about hypotheses one to five of the study, relating to differences between two success groups of women based on their demographics and the selected variables. Pearson Product Moment Correlation (Pearson r) was employed to determine whether sufficient evidence existed to make conclusions about vi hypotheses six to ten, relating to significant relationships between the selected independent variables for the study and the professional success of women. Professional success was measured as job seniority level. For the pipeline success group, professional success was measured as seniority in relation to years in the employment sector and age. The contribution of the study to management science and possible limitations are discussed and recommendations made for future research. Recommendations for the development of women and for the social transformation of organisations are made. The study identifies a number of internal organisational support factors and government interventions which are recommended for inclusion in development initiatives for the achievement of gender equity.
- Full Text:
- Date Issued: 2011
- Authors: Doubell, Marianne
- Date: 2011
- Subjects: Women executives -- South Africa , Women in the professions -- South Africa , Businesswomen -- South Africa , Career development -- South Africa , Women in development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DCom
- Identifier: vital:9275 , http://hdl.handle.net/10948/1622 , Women executives -- South Africa , Women in the professions -- South Africa , Businesswomen -- South Africa , Career development -- South Africa , Women in development -- South Africa
- Description: Women remain notably underrepresented in management and leadership positions despite the enactment of Equal Opportunity and Affirmative Action policies. A critical literature review yielded evidence of a multitude of barriers inhibiting women’s career advancement beyond an apparent glass ceiling, but not which of the factors constitute the major barriers. A knowledge gap was further identified in research pertaining to characteristics of successful professional women and the environments that enable them to succeed in their professions. The purpose of the current study is to expand the empirical body of research and knowledge on factors contributing to the success of professional women, and of factors inhibiting the career progression of women in business. The study extends that of Punnett, Duffy, Fox, Gregory, Lituchy, Monserrat, Olivas-Luján and Santos (2006) and of Duffy, Fox, Punnett, Gregory, Lituchy, Monserrat, Olivas-Luján, Santos and Miller (2006), conducted in the Americas, to the South African context. The study suggests a conceptual framework for investigating factors that influence professional success of women. The developed conceptual framework of factors perceived to influence professional success was employed to empirically test the relationships between the variables presented. The empirical data collected was subjected to a series of statistical tests and the results considered in testing the hypotheses. Statistica 10 was employed to analyse the empirical data collected. Univariate and multivariate tests (MANOVA) were employed to determine whether sufficient evidence existed to make conclusions about hypotheses one to five of the study, relating to differences between two success groups of women based on their demographics and the selected variables. Pearson Product Moment Correlation (Pearson r) was employed to determine whether sufficient evidence existed to make conclusions about vi hypotheses six to ten, relating to significant relationships between the selected independent variables for the study and the professional success of women. Professional success was measured as job seniority level. For the pipeline success group, professional success was measured as seniority in relation to years in the employment sector and age. The contribution of the study to management science and possible limitations are discussed and recommendations made for future research. Recommendations for the development of women and for the social transformation of organisations are made. The study identifies a number of internal organisational support factors and government interventions which are recommended for inclusion in development initiatives for the achievement of gender equity.
- Full Text:
- Date Issued: 2011
Systemic influence on Black South African adolescents' career development : adolescent and parental perspectives
- Authors: Collett, Gary Reece
- Date: 2010
- Subjects: Career development -- South Africa , Teenagers -- Vocational guidance , Adolescence , Parent and child
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9863 , http://hdl.handle.net/10948/1513 , Career development -- South Africa , Teenagers -- Vocational guidance , Adolescence , Parent and child
- Description: Currently, no career theories exist that sufficiently explain the career development of South Africa’s diverse population groups. Consequently, South African researchers have been entirely dependent on international, western-informed career theories. While such theories have taken on a more ethnocentric complexion in recent times, they remain essentially decontextualised for South Africa. Furthermore, although the influence of family and the significant roles of parents have been theoretically acknowledged as critical influences in adolescent career development, there is still a considerable lack of research in South Africa on this topic. The present study therefore explored the perceptions of systemic influences on adolescent career development from the perspectives of both Black middle-class South African Grade 11 learners and their parents. The research was conceptualised within the Systems Theory Framework (STF) of career development and used its derivative instrument, the My Systems of Career Influences (MSCI, Adolescent). The present study utilised a qualitative research method, using answers derived from the MSCI (Adolescent) booklets to inform semi-structured interviews. The data analysis procedure involved the use of Interpretive Phenomenological Analysis to qualitatively analyse data obtained from the semistructured interviews. Findings revealed a number of influences within the individual system (personality, values, abilities), social system (adolescents’ parents and teachers) and societal-environmental system (financial support, the opportunity to work overseas, geographical location, job availability, and the location of universities) that were acknowledged as having an influence on the career development of South African Black middle class adolescents. Each of these findings were explored and unpacked under the four xii identified Interpretive Phenomenological Analysis (IPA) superordinate themes of Family Dynamics, Great Expectations, The Ghost of Apartheid and Coconuts Fall Far From the Tree. Lastly, the limitations of the present study, as well as recommendations for future research are discussed.
- Full Text:
- Date Issued: 2010
- Authors: Collett, Gary Reece
- Date: 2010
- Subjects: Career development -- South Africa , Teenagers -- Vocational guidance , Adolescence , Parent and child
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9863 , http://hdl.handle.net/10948/1513 , Career development -- South Africa , Teenagers -- Vocational guidance , Adolescence , Parent and child
- Description: Currently, no career theories exist that sufficiently explain the career development of South Africa’s diverse population groups. Consequently, South African researchers have been entirely dependent on international, western-informed career theories. While such theories have taken on a more ethnocentric complexion in recent times, they remain essentially decontextualised for South Africa. Furthermore, although the influence of family and the significant roles of parents have been theoretically acknowledged as critical influences in adolescent career development, there is still a considerable lack of research in South Africa on this topic. The present study therefore explored the perceptions of systemic influences on adolescent career development from the perspectives of both Black middle-class South African Grade 11 learners and their parents. The research was conceptualised within the Systems Theory Framework (STF) of career development and used its derivative instrument, the My Systems of Career Influences (MSCI, Adolescent). The present study utilised a qualitative research method, using answers derived from the MSCI (Adolescent) booklets to inform semi-structured interviews. The data analysis procedure involved the use of Interpretive Phenomenological Analysis to qualitatively analyse data obtained from the semistructured interviews. Findings revealed a number of influences within the individual system (personality, values, abilities), social system (adolescents’ parents and teachers) and societal-environmental system (financial support, the opportunity to work overseas, geographical location, job availability, and the location of universities) that were acknowledged as having an influence on the career development of South African Black middle class adolescents. Each of these findings were explored and unpacked under the four xii identified Interpretive Phenomenological Analysis (IPA) superordinate themes of Family Dynamics, Great Expectations, The Ghost of Apartheid and Coconuts Fall Far From the Tree. Lastly, the limitations of the present study, as well as recommendations for future research are discussed.
- Full Text:
- Date Issued: 2010
Proposed basic workplace skills plan for small and micro building contractors
- Authors: Penfold, Jacqueline Ann
- Date: 2006
- Subjects: Contractors -- Training of -- South Africa , Career development -- South Africa , Organizational learning -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8598 , http://hdl.handle.net/10948/413 , Contractors -- Training of -- South Africa , Career development -- South Africa , Organizational learning -- South Africa
- Description: The objective of this research was to establish a means to assist, and ultimately encourage, small and micro building contractors to develop and submit a Workplace Skills Plan (WSP) that both qualifies for levy grant recovery and provides strategic value to the organisation. Targeted contractors are those who do not have the know-how necessary to develop such a WSP. Thus the need for a basic approach or model that will, through its simplicity and ease of application, assist and encourage such contractors nonetheless to undertake the process. Achieving this objective required a detailed examination of relevant literature and legislation, to identify the basic or minimum requirements for developing a strategic WSP and for meeting grant recovery regulations respectively. Newly released grant recovery regulations were examined to identify the implications thereof, and to establish the minimum legislative requirements, for the WSPs of small and micro contractors. Existing relevant general training and training needs assessment models were examined to identify the requirements for developing a strategic WSP. To establish the minimum strategic requirements it was necessary to firstly identify all the requirements proposed by the different models for identifying and meeting the training needs of an organisation, and thereafter reach a decision regarding which could be considered as minimum requirements. The decision rule for selection as a minimum strategic requirement was inclusion in all the surveyed models. To enable a less subjective analysis than relying solely on the opinion of the researcher, a content analysis was selected as the research technique, as the steps of a typical content analysis include a number of measures to increase objectivity. The legislative and strategic requirements identified by the study were converted into a series of simple sequential action steps to formulate a practical model that would guide the targeted contractors through the process of developing a value-adding WSP.
- Full Text:
- Date Issued: 2006
- Authors: Penfold, Jacqueline Ann
- Date: 2006
- Subjects: Contractors -- Training of -- South Africa , Career development -- South Africa , Organizational learning -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8598 , http://hdl.handle.net/10948/413 , Contractors -- Training of -- South Africa , Career development -- South Africa , Organizational learning -- South Africa
- Description: The objective of this research was to establish a means to assist, and ultimately encourage, small and micro building contractors to develop and submit a Workplace Skills Plan (WSP) that both qualifies for levy grant recovery and provides strategic value to the organisation. Targeted contractors are those who do not have the know-how necessary to develop such a WSP. Thus the need for a basic approach or model that will, through its simplicity and ease of application, assist and encourage such contractors nonetheless to undertake the process. Achieving this objective required a detailed examination of relevant literature and legislation, to identify the basic or minimum requirements for developing a strategic WSP and for meeting grant recovery regulations respectively. Newly released grant recovery regulations were examined to identify the implications thereof, and to establish the minimum legislative requirements, for the WSPs of small and micro contractors. Existing relevant general training and training needs assessment models were examined to identify the requirements for developing a strategic WSP. To establish the minimum strategic requirements it was necessary to firstly identify all the requirements proposed by the different models for identifying and meeting the training needs of an organisation, and thereafter reach a decision regarding which could be considered as minimum requirements. The decision rule for selection as a minimum strategic requirement was inclusion in all the surveyed models. To enable a less subjective analysis than relying solely on the opinion of the researcher, a content analysis was selected as the research technique, as the steps of a typical content analysis include a number of measures to increase objectivity. The legislative and strategic requirements identified by the study were converted into a series of simple sequential action steps to formulate a practical model that would guide the targeted contractors through the process of developing a value-adding WSP.
- Full Text:
- Date Issued: 2006
The career development of South African Grade 11 adolescents a career systems and discursive perspective
- Authors: Kuit, Wim
- Date: 2006
- Subjects: Career development -- South Africa , Teenagers -- Vocational guidance -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9937 , http://hdl.handle.net/10948/462 , http://hdl.handle.net/10948/d1011929 , Career development -- South Africa , Teenagers -- Vocational guidance -- South Africa
- Description: Career psychology in South Africa has traditionally been constituted by the vocabularies, assessment methods, counselling practices and research objectives of the modernist-positivist paradigm. This paradigm has produced a rich but disparate and fragmented range of career theories, research perspectives and career education practices that have been limited in their consideration and integration of the broad range of contextual factors that influence the career development of South African adolescents in unique ways. This limitation has had, and still has, the potential of promoting prescriptive and disqualifying constructions of career development for South African youth. A search for alternatives to traditional modernist-positivist understandings of career has led, however, to a further fragmentation of the career field into what can broadly be termed qualitative and quantitative approaches. This twofold fragmentation, as well as the dynamic complexity of the world of work in the twenty-first century, has inspired this study’s investigation of an integrating framework that employs a wide range of career theoretical perspectives in the service of constructing experience-near accounts of the complex and fluid interrelationship between individual career makers and their specific social, environmental and societal contexts. The present study has therefore employed the Systems Theory Framework (STF) in investigating and co-constructing representations of the career development of a group of South African adolescents in a way that acknowledges their unique systems of career influence and discursive contexts. The research adopted an exploratory-descriptive design in collaborating with the participants in this investigation. In the first phase of the study a sample of 70 grade 11 male and female adolescents from middle socioeconomic status environments were invited to complete the My Systems of Career Influences (MSCI) workbook in re-presenting systemic constructions of their career development. Tesch’s model of qualitative content analysis and frequency counts has been used to re-present that process to you in this text. In the second phase of the study the researcher collaborated with one participant in a systemic narrative career counselling process. During this process an account of the participant’s career narrative was co-constructed in conversations guided by a poststructural narrative approach to career counselling and the MSCI’s structuring of the participant’s complex systems of influence. The co-constructed account was critically examined according to Parker’s approach to discourse analysis. The second phase investigated how the counselling and research processes had positioned the participant in relation to her influential systems and their privileged discourses of career development. The study is particularly pertinent to a growing need for the development of respectful, critical and non-discriminatory career assessment, career research and career counselling collaborations between professionals and career makers navigating the unique and diverse South African context.
- Full Text:
- Date Issued: 2006
- Authors: Kuit, Wim
- Date: 2006
- Subjects: Career development -- South Africa , Teenagers -- Vocational guidance -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9937 , http://hdl.handle.net/10948/462 , http://hdl.handle.net/10948/d1011929 , Career development -- South Africa , Teenagers -- Vocational guidance -- South Africa
- Description: Career psychology in South Africa has traditionally been constituted by the vocabularies, assessment methods, counselling practices and research objectives of the modernist-positivist paradigm. This paradigm has produced a rich but disparate and fragmented range of career theories, research perspectives and career education practices that have been limited in their consideration and integration of the broad range of contextual factors that influence the career development of South African adolescents in unique ways. This limitation has had, and still has, the potential of promoting prescriptive and disqualifying constructions of career development for South African youth. A search for alternatives to traditional modernist-positivist understandings of career has led, however, to a further fragmentation of the career field into what can broadly be termed qualitative and quantitative approaches. This twofold fragmentation, as well as the dynamic complexity of the world of work in the twenty-first century, has inspired this study’s investigation of an integrating framework that employs a wide range of career theoretical perspectives in the service of constructing experience-near accounts of the complex and fluid interrelationship between individual career makers and their specific social, environmental and societal contexts. The present study has therefore employed the Systems Theory Framework (STF) in investigating and co-constructing representations of the career development of a group of South African adolescents in a way that acknowledges their unique systems of career influence and discursive contexts. The research adopted an exploratory-descriptive design in collaborating with the participants in this investigation. In the first phase of the study a sample of 70 grade 11 male and female adolescents from middle socioeconomic status environments were invited to complete the My Systems of Career Influences (MSCI) workbook in re-presenting systemic constructions of their career development. Tesch’s model of qualitative content analysis and frequency counts has been used to re-present that process to you in this text. In the second phase of the study the researcher collaborated with one participant in a systemic narrative career counselling process. During this process an account of the participant’s career narrative was co-constructed in conversations guided by a poststructural narrative approach to career counselling and the MSCI’s structuring of the participant’s complex systems of influence. The co-constructed account was critically examined according to Parker’s approach to discourse analysis. The second phase investigated how the counselling and research processes had positioned the participant in relation to her influential systems and their privileged discourses of career development. The study is particularly pertinent to a growing need for the development of respectful, critical and non-discriminatory career assessment, career research and career counselling collaborations between professionals and career makers navigating the unique and diverse South African context.
- Full Text:
- Date Issued: 2006
The career development of adolescents in a children's home: a career systems perspective
- Authors: Dullabh, Asha
- Date: 2004
- Subjects: Career development -- South Africa , Teenagers -- Institutional care -- Psychological aspects -- South Africa , Teenagers -- Psychology -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:11024 , http://hdl.handle.net/10948/319 , Career development -- South Africa , Teenagers -- Institutional care -- Psychological aspects -- South Africa , Teenagers -- Psychology -- South Africa
- Description: Adolescents in a children’s home are exposed to unique experiences from an early age. These adolescents develop in a system with early deprivation experiences, which may result in developmental and adjustment problems that impact on several spheres of their lives, including their career development. Given the lack of South African career research on adolescents, the present study aimed to explore and describe the career development of adolescents in a children’s home. Specifically, this exploration takes the perspective of the systems theory framework of career development which is comprised of three interrelated systems, namely the individual, social, and the environmental/societal systems. The research approach was exploratory and descriptive in nature and was conducted both within a qualitative and quantitative framework. A workbook titled My System of Career Influences (McMahon, Patton, & Watson, 2003a), was used to collect the data. A non-probability, purposive sampling technique was employed to obtain the sample which consisted of 16 English-speaking adolescents, aged between 13 and17 years. Age, gender and culture were not considered in this study. The qualitative data was subjected to content analysis to identify themes, while frequency counts were used for the quantitative data. The results indicate that the present sample of adolescents is presently in the process of exploring and crystallizing their career choice, therefore fitting well within Super’s (1990) theoretical career stage of Exploration. The majority of the adolescents indicated that their present career situation involves making choices regarding schools, subjects, and participation in activities. Quantitative findings indicate that all influences within the three interrelated career systems have an influence on the career development of adolescents in a children’s home. Based on frequency counts, individual system influences such as personality, health, interests and abilities were identified as prominent influences. Within the social system, prominent xi influences included parents, friends, teachers and reading. Within the environmental/societal system, influences such as financial support, location of universities, availability of jobs, and opportunities to work overseas were identified as prominent influences. In addition, adolescents were able to reflect on their personalized diagram of system influences and thus to examine the inter-relatedness of the three systems. The present study highlights the applicability of both the systems theory framework and the My Systems of Career Influences measure in exploring and describing the career development of adolescents in the unique contexts within which they live. Limitations and recommendations for future research based on the present findings are suggested.
- Full Text:
- Authors: Dullabh, Asha
- Date: 2004
- Subjects: Career development -- South Africa , Teenagers -- Institutional care -- Psychological aspects -- South Africa , Teenagers -- Psychology -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:11024 , http://hdl.handle.net/10948/319 , Career development -- South Africa , Teenagers -- Institutional care -- Psychological aspects -- South Africa , Teenagers -- Psychology -- South Africa
- Description: Adolescents in a children’s home are exposed to unique experiences from an early age. These adolescents develop in a system with early deprivation experiences, which may result in developmental and adjustment problems that impact on several spheres of their lives, including their career development. Given the lack of South African career research on adolescents, the present study aimed to explore and describe the career development of adolescents in a children’s home. Specifically, this exploration takes the perspective of the systems theory framework of career development which is comprised of three interrelated systems, namely the individual, social, and the environmental/societal systems. The research approach was exploratory and descriptive in nature and was conducted both within a qualitative and quantitative framework. A workbook titled My System of Career Influences (McMahon, Patton, & Watson, 2003a), was used to collect the data. A non-probability, purposive sampling technique was employed to obtain the sample which consisted of 16 English-speaking adolescents, aged between 13 and17 years. Age, gender and culture were not considered in this study. The qualitative data was subjected to content analysis to identify themes, while frequency counts were used for the quantitative data. The results indicate that the present sample of adolescents is presently in the process of exploring and crystallizing their career choice, therefore fitting well within Super’s (1990) theoretical career stage of Exploration. The majority of the adolescents indicated that their present career situation involves making choices regarding schools, subjects, and participation in activities. Quantitative findings indicate that all influences within the three interrelated career systems have an influence on the career development of adolescents in a children’s home. Based on frequency counts, individual system influences such as personality, health, interests and abilities were identified as prominent influences. Within the social system, prominent xi influences included parents, friends, teachers and reading. Within the environmental/societal system, influences such as financial support, location of universities, availability of jobs, and opportunities to work overseas were identified as prominent influences. In addition, adolescents were able to reflect on their personalized diagram of system influences and thus to examine the inter-relatedness of the three systems. The present study highlights the applicability of both the systems theory framework and the My Systems of Career Influences measure in exploring and describing the career development of adolescents in the unique contexts within which they live. Limitations and recommendations for future research based on the present findings are suggested.
- Full Text:
An analysis of the effective management of growth in a selected business in the body-in-white automotive industry, to improve employee relations
- Authors: Southwood, Paul Harcourt
- Date: 2003
- Subjects: Personnel management -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10933 , http://hdl.handle.net/10948/198 , Personnel management -- South Africa , Career development -- South Africa
- Description: Body-In-White business forms part of the automotive industry. The industry is highly specialized and usually operates under tremendous pressure due to the competition within the industry as a result of an oligopolistic market, limited resources, short lead times and the contractual nature of the industry. The selected business has grown steadily over the last five years in terms of the number of employees that have been employed. It is said that employees are a business’s most important asset. How effectively a business is managed during growth and the relationship management has with the employees during that period are critical to a business in maintaining a competitive advantage. Effective management and sound employee relations could ensure the longterm profitability and sustainability of the business. This paper is intended to analyse the selected business to determine how effectively the business is managed and the state of employee relations within the business. Various aspects to effective management and employee relations are presented through a literature study in order to identify the means required to manage effectively and to promote and maintain sound employee relations. A two-pronged approach was undertaken in the applied research. Firstly, a survey with the aid of a structured questionnaire was undertaken among the management of the selected business to gather information. A second survey also with the aid of a structured questionnaire was undertaken among all the employees. The purpose of the two different questionnaires was to make an analysis of the business and to determine whether management and the employees held the same views, or differed on related topics. Mostly management indicated that managerial effectiveness is critical to remaining competitive. Employees indicated that management does not plan and organise an orderly workflow and that employees rely on their overtime remuneration. There was a general agreement by management and employees that more than one person attends to human resource related issues. Effective human resource planning is not enforced to maintain a motivated workforce, as human resource policies and procedures do not pay special attention to employee relations. Among the main findings, the study revealed that while there are some aspects of effective management lacking in the business, the business is mostly managed effectively. However, not enough attention is paid to effective human resource management, as training and development programs for management and employees are lacking and certain human resource issues need to be addressed.
- Full Text:
- Date Issued: 2003
- Authors: Southwood, Paul Harcourt
- Date: 2003
- Subjects: Personnel management -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10933 , http://hdl.handle.net/10948/198 , Personnel management -- South Africa , Career development -- South Africa
- Description: Body-In-White business forms part of the automotive industry. The industry is highly specialized and usually operates under tremendous pressure due to the competition within the industry as a result of an oligopolistic market, limited resources, short lead times and the contractual nature of the industry. The selected business has grown steadily over the last five years in terms of the number of employees that have been employed. It is said that employees are a business’s most important asset. How effectively a business is managed during growth and the relationship management has with the employees during that period are critical to a business in maintaining a competitive advantage. Effective management and sound employee relations could ensure the longterm profitability and sustainability of the business. This paper is intended to analyse the selected business to determine how effectively the business is managed and the state of employee relations within the business. Various aspects to effective management and employee relations are presented through a literature study in order to identify the means required to manage effectively and to promote and maintain sound employee relations. A two-pronged approach was undertaken in the applied research. Firstly, a survey with the aid of a structured questionnaire was undertaken among the management of the selected business to gather information. A second survey also with the aid of a structured questionnaire was undertaken among all the employees. The purpose of the two different questionnaires was to make an analysis of the business and to determine whether management and the employees held the same views, or differed on related topics. Mostly management indicated that managerial effectiveness is critical to remaining competitive. Employees indicated that management does not plan and organise an orderly workflow and that employees rely on their overtime remuneration. There was a general agreement by management and employees that more than one person attends to human resource related issues. Effective human resource planning is not enforced to maintain a motivated workforce, as human resource policies and procedures do not pay special attention to employee relations. Among the main findings, the study revealed that while there are some aspects of effective management lacking in the business, the business is mostly managed effectively. However, not enough attention is paid to effective human resource management, as training and development programs for management and employees are lacking and certain human resource issues need to be addressed.
- Full Text:
- Date Issued: 2003
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