Factors contributing to operational excellence in a pharmaceutical manufacturer in East London, South Africa
- Authors: Monakali, Xolani
- Date: 2023-12
- Subjects: Organizational effectiveness , Performance , Production management , Industrial management Pharmaceutical industry -- South Africa -- East London
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65795 , vital:74268
- Description: To ensure that high quality, secure and effective pharmaceutical goods are consistently produced and supplied to the appropriate end user, pharmaceutical manufacturing companies operate in a highly regulated environment. The idea that quality is not assessed is incorrect; rather, it is built, is at the heart of this production environment. Since fulfilling deadlines on time in full is the benchmark for good customer service, to achieve this results in numerous quality limits that have an impact on the quick delivery of medicines. Companies are often competing for the same clients; thus, there is increasing competition, which is mostly due to the availability of reasonable and inexpensive generics. The most profitable company will be the one which operates and produces at low cost, with great efficiency and economies of scale. Furthermore, the generic pharmaceutical firm is not immune from the fundamental purpose of business, which is to make money for the shareholders and add value for the clients. In order to maintain competitiveness in a pharmaceutical company which operates in East London, South Africa, this study aims to identify the factors that lead to perceived operational excellence. Respondents were given a standardised questionnaire; thus the study employed a quantitative research methodology. The sample size for the study was determined by randomly selecting 100 employees, composed of Operators, General Assistants, Production Team Leaders, Production Pharmacists, Pharmacist Assistants and Artisans from Pharmaceutical Company X. With the aid of a research assistant, the questionnaire was distributed to and answered by respondents. The gathered data were analysed using the Statistical Package for Social Sciences (SPSS) version 27 for Windows. The results of the study were then shown in cross tabulations, pie charts and bar graphs. The main outcomes of the study revealed that the majority of consumers believed pharmaceutical products were of a high calibre in terms of quality. Furthermore, the majority of participants agreed that operational excellence is important in companies that produce fast-moving consumer goods, like the pharmaceutical industry does. The survey also revealed the need for operational excellence in the pharmaceutical industry. Given that quality in the pharmaceutical industry has grown to be a crucial issue, the study suggests that the importance of pharmaceutical product quality needs to be more widely understood. Academics, pharmaceutical companies and legislators will all benefit from the study. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2023
- Full Text:
- Date Issued: 2023-12
- Authors: Monakali, Xolani
- Date: 2023-12
- Subjects: Organizational effectiveness , Performance , Production management , Industrial management Pharmaceutical industry -- South Africa -- East London
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/65795 , vital:74268
- Description: To ensure that high quality, secure and effective pharmaceutical goods are consistently produced and supplied to the appropriate end user, pharmaceutical manufacturing companies operate in a highly regulated environment. The idea that quality is not assessed is incorrect; rather, it is built, is at the heart of this production environment. Since fulfilling deadlines on time in full is the benchmark for good customer service, to achieve this results in numerous quality limits that have an impact on the quick delivery of medicines. Companies are often competing for the same clients; thus, there is increasing competition, which is mostly due to the availability of reasonable and inexpensive generics. The most profitable company will be the one which operates and produces at low cost, with great efficiency and economies of scale. Furthermore, the generic pharmaceutical firm is not immune from the fundamental purpose of business, which is to make money for the shareholders and add value for the clients. In order to maintain competitiveness in a pharmaceutical company which operates in East London, South Africa, this study aims to identify the factors that lead to perceived operational excellence. Respondents were given a standardised questionnaire; thus the study employed a quantitative research methodology. The sample size for the study was determined by randomly selecting 100 employees, composed of Operators, General Assistants, Production Team Leaders, Production Pharmacists, Pharmacist Assistants and Artisans from Pharmaceutical Company X. With the aid of a research assistant, the questionnaire was distributed to and answered by respondents. The gathered data were analysed using the Statistical Package for Social Sciences (SPSS) version 27 for Windows. The results of the study were then shown in cross tabulations, pie charts and bar graphs. The main outcomes of the study revealed that the majority of consumers believed pharmaceutical products were of a high calibre in terms of quality. Furthermore, the majority of participants agreed that operational excellence is important in companies that produce fast-moving consumer goods, like the pharmaceutical industry does. The survey also revealed the need for operational excellence in the pharmaceutical industry. Given that quality in the pharmaceutical industry has grown to be a crucial issue, the study suggests that the importance of pharmaceutical product quality needs to be more widely understood. Academics, pharmaceutical companies and legislators will all benefit from the study. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business School, 2023
- Full Text:
- Date Issued: 2023-12
A causal analysis to investigate low production efficiency in the tyre manufacturing industry in South Africa
- Authors: Bruinders, Bramwill Bertram
- Date: 2021-04
- Subjects: Industrial efficiency , Production management , Lean manufacturing -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/50977 , vital:43177
- Description: The evolution of tyre manufacturing in South Africa went back to the early 1930s and matured technologically, becoming automated in the 1960s. The tyre industry in South Africa is worth approximately R30bn per annum and is one of the major supporting industries for domestic vehicle manufacturers. The local industry manufactures only 11 million tyres but can manufacture 18 million tyres per annum. The tyre industry thus plays a crucial role in South Africa’s economic development. Consumers are opting to buy cheaper imported tyres even though tyres are essential purchases. Therefore, the major tyre manufacturers must compete against an estimated 200 importers of various brands, most from China and Japan. The excess local capacity and increasing volume of imports put the local tyre manufacturers under severe pressure to grow their market share, reduce operational cost and achieve economies of scale. The study’s general objective was to conduct a root cause analysis of South African tyre manufacturers’ underlying issues resulting in low production efficiencies. This study used critical manufacturing principles such as traceability, knowledge of lean principles, lean implementation challenges, Total Quality Management, organisational buy-in, waste and rework and maintenance planning that constitute tools of lean practices. These principles provided an opportunity to adopt efficient manufacturing practices in tyre manufacturing companies and help organisations identify improvement areas. A questionnaire was developed and distributed electronically to 93 respondents employed in the tyre manufacturing industry in South Africa. The study addressed product traceability, investigated the quality measures in place, and examined the influence of the workforce’s attitude and morale on productivity, and determined management’s influence on decision-making. The key findings indicated that traceability, lean implementation challenges and organisational buy-in played a significant role in improving production efficiency. Recommendations were made to management to ensure that they lead by example and enhance these key constructs to foster their growth. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business Administration , 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Bruinders, Bramwill Bertram
- Date: 2021-04
- Subjects: Industrial efficiency , Production management , Lean manufacturing -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/50977 , vital:43177
- Description: The evolution of tyre manufacturing in South Africa went back to the early 1930s and matured technologically, becoming automated in the 1960s. The tyre industry in South Africa is worth approximately R30bn per annum and is one of the major supporting industries for domestic vehicle manufacturers. The local industry manufactures only 11 million tyres but can manufacture 18 million tyres per annum. The tyre industry thus plays a crucial role in South Africa’s economic development. Consumers are opting to buy cheaper imported tyres even though tyres are essential purchases. Therefore, the major tyre manufacturers must compete against an estimated 200 importers of various brands, most from China and Japan. The excess local capacity and increasing volume of imports put the local tyre manufacturers under severe pressure to grow their market share, reduce operational cost and achieve economies of scale. The study’s general objective was to conduct a root cause analysis of South African tyre manufacturers’ underlying issues resulting in low production efficiencies. This study used critical manufacturing principles such as traceability, knowledge of lean principles, lean implementation challenges, Total Quality Management, organisational buy-in, waste and rework and maintenance planning that constitute tools of lean practices. These principles provided an opportunity to adopt efficient manufacturing practices in tyre manufacturing companies and help organisations identify improvement areas. A questionnaire was developed and distributed electronically to 93 respondents employed in the tyre manufacturing industry in South Africa. The study addressed product traceability, investigated the quality measures in place, and examined the influence of the workforce’s attitude and morale on productivity, and determined management’s influence on decision-making. The key findings indicated that traceability, lean implementation challenges and organisational buy-in played a significant role in improving production efficiency. Recommendations were made to management to ensure that they lead by example and enhance these key constructs to foster their growth. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business Administration , 2021
- Full Text:
- Date Issued: 2021-04
The effectiveness of lean principles in South African manufacturing companies
- Authors: Erasmus, Daveril Lionel
- Date: 2020
- Subjects: Lean manufacturing , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/50546 , vital:42218
- Description: The Lean approach is a widely discussed and applied manufacturing philosophy in a variety of industries across the globe (Gupta & Jain, 2013), with only a few within the manufacturing industry able to truly say they have not heard of Lean (Melton, 2005). Lean is defined as a philosophy that applies specific tools and methods in a consistent, disciplined and systematic manner to eliminate waste and improve operational effectiveness, where the necessary processes are performed in a sequence in order to achieve the desired results. The effectiveness of Lean has been well established, with organisations from all over the world and from different industries having proved that Lean principles are well founded. However, despite its effectiveness the implementation of Lean manufacturing into an organisation is not an easy task due to various barriers opposing the effective implementation of Lean principles. The study was carried out in the South African (SA) Tank manufacturing industry. The study aimed at to establish a framework for successful implementation of Lean principles. The organisation where research took place, Welfit Oddy, is located in Perseverance, Port Elizabeth (PE) in SA. It is a manufacturing company which specializes in the design, manufacture and sale of tank containers and bulk liquid shipping containers and transport containers used to transport and deliver various goods such as milk, gas, chemicals, oil, petrol and liquid chemicals to customers and end users. The organisation has served this global industry for more than 25 years and is considered by many to be one of the biggest and best manufacturers of intermodal ISO tank containers in the world. Tank containers, also referred to as ISO tanks, intermodal tanks or IMO portable tanks, are designed for intermodal transportation by road, rail, air, and ship (Erera, Morales & Savelsbergh, 2005). In this study, emphasis will be placed on the issues that need to be addressed for the effective implementation of the Lean Manufacturing philosophy within the organisation.
- Full Text:
- Date Issued: 2020
- Authors: Erasmus, Daveril Lionel
- Date: 2020
- Subjects: Lean manufacturing , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/50546 , vital:42218
- Description: The Lean approach is a widely discussed and applied manufacturing philosophy in a variety of industries across the globe (Gupta & Jain, 2013), with only a few within the manufacturing industry able to truly say they have not heard of Lean (Melton, 2005). Lean is defined as a philosophy that applies specific tools and methods in a consistent, disciplined and systematic manner to eliminate waste and improve operational effectiveness, where the necessary processes are performed in a sequence in order to achieve the desired results. The effectiveness of Lean has been well established, with organisations from all over the world and from different industries having proved that Lean principles are well founded. However, despite its effectiveness the implementation of Lean manufacturing into an organisation is not an easy task due to various barriers opposing the effective implementation of Lean principles. The study was carried out in the South African (SA) Tank manufacturing industry. The study aimed at to establish a framework for successful implementation of Lean principles. The organisation where research took place, Welfit Oddy, is located in Perseverance, Port Elizabeth (PE) in SA. It is a manufacturing company which specializes in the design, manufacture and sale of tank containers and bulk liquid shipping containers and transport containers used to transport and deliver various goods such as milk, gas, chemicals, oil, petrol and liquid chemicals to customers and end users. The organisation has served this global industry for more than 25 years and is considered by many to be one of the biggest and best manufacturers of intermodal ISO tank containers in the world. Tank containers, also referred to as ISO tanks, intermodal tanks or IMO portable tanks, are designed for intermodal transportation by road, rail, air, and ship (Erera, Morales & Savelsbergh, 2005). In this study, emphasis will be placed on the issues that need to be addressed for the effective implementation of the Lean Manufacturing philosophy within the organisation.
- Full Text:
- Date Issued: 2020
Hybrid additive manufacturing platform for the production of composite wind turbine blade moulds
- Authors: Momsen, Timothy Benjamin
- Date: 2017
- Subjects: Manufacturing processes -- Automation Production control -- Automation , Production management
- Language: English
- Type: Thesis , Masters , MEng
- Identifier: http://hdl.handle.net/10948/19091 , vital:28772
- Description: This dissertation discusses the application of additive manufacturing technologies for production of a large-scale rapid prototyping machine, which will be used to produce moulds for prototype composite turbine blades for the emerging renewables energy industry within the Eastern Cape region in South Africa. The conceptualization and design of three complete printer builds resulted in the amalgamation of a final system, following stringent theoretical design, simulation, and feasibility analysis. Following the initial product design cycle stage, construction and performance testing of a large-scale additive manufacturing platform were performed. In-depth statistical analysis of the mechatronic system was undertaken, particularly related to print-head locational accuracy, repeatability, and effects of parameter variation on printer performance. The machine was analysed to assess feasibility for use in the mould-making industry with accuracy and repeatability metrics of 0.121 mm and 0.156 mm rivalling those produced by some of the more accurate fused deposition modellers commercially available. The research data gathered serves to confirm that rapid prototyping is a good alternative manufacturing method for wind turbine blade plug and mould production.
- Full Text:
- Date Issued: 2017
- Authors: Momsen, Timothy Benjamin
- Date: 2017
- Subjects: Manufacturing processes -- Automation Production control -- Automation , Production management
- Language: English
- Type: Thesis , Masters , MEng
- Identifier: http://hdl.handle.net/10948/19091 , vital:28772
- Description: This dissertation discusses the application of additive manufacturing technologies for production of a large-scale rapid prototyping machine, which will be used to produce moulds for prototype composite turbine blades for the emerging renewables energy industry within the Eastern Cape region in South Africa. The conceptualization and design of three complete printer builds resulted in the amalgamation of a final system, following stringent theoretical design, simulation, and feasibility analysis. Following the initial product design cycle stage, construction and performance testing of a large-scale additive manufacturing platform were performed. In-depth statistical analysis of the mechatronic system was undertaken, particularly related to print-head locational accuracy, repeatability, and effects of parameter variation on printer performance. The machine was analysed to assess feasibility for use in the mould-making industry with accuracy and repeatability metrics of 0.121 mm and 0.156 mm rivalling those produced by some of the more accurate fused deposition modellers commercially available. The research data gathered serves to confirm that rapid prototyping is a good alternative manufacturing method for wind turbine blade plug and mould production.
- Full Text:
- Date Issued: 2017
An analysis of the barriers that inhibit sustainable implementation of LEAN
- Authors: Sidinile, Ayanda
- Date: 2014
- Subjects: Lean manufacturing , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8934 , http://hdl.handle.net/10948/d1021192
- Description: With global advances in technology, many organizations are finding it difficult and quite challenging to do business as usual. Japanese companies are on top of the world economy, while many Western companies are struggling to find ways to compete with them (Womack, et al., 1990). The Japanese secret weapon “Lean Production” is no longer a secret; more and more western companies are now learning and adopting Lean techniques to remain relevant and competitive. Lean management is a consistent philosophy and a set of practices that must be maintained over time in order to see the gains (Losonci & Demeter, 2013). Lean is not a quick fix to reduce costs, but a continuous improvement journey that will transform an organization into a cost efficient value-driven system. Lean is still a fairly new phenomenon in South Africa, particularly in the Eastern Cape. The road towards the lean implementation is viewed by many as a challenging and yet rewarding journey. South African organizations are following the trend of implementing lean in order to eliminate waste, improve quality, speed, customer satisfaction and thereby increasing profits. It is however still a long journey towards achieving total perfection. The main challenge facing South African organizations is the ability to sustain the lean improvements over a longer period. This study will focus on identifying and analyzing the main barriers that inhibit many successful organizations from sustaining lean improvement efforts.
- Full Text:
- Date Issued: 2014
- Authors: Sidinile, Ayanda
- Date: 2014
- Subjects: Lean manufacturing , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8934 , http://hdl.handle.net/10948/d1021192
- Description: With global advances in technology, many organizations are finding it difficult and quite challenging to do business as usual. Japanese companies are on top of the world economy, while many Western companies are struggling to find ways to compete with them (Womack, et al., 1990). The Japanese secret weapon “Lean Production” is no longer a secret; more and more western companies are now learning and adopting Lean techniques to remain relevant and competitive. Lean management is a consistent philosophy and a set of practices that must be maintained over time in order to see the gains (Losonci & Demeter, 2013). Lean is not a quick fix to reduce costs, but a continuous improvement journey that will transform an organization into a cost efficient value-driven system. Lean is still a fairly new phenomenon in South Africa, particularly in the Eastern Cape. The road towards the lean implementation is viewed by many as a challenging and yet rewarding journey. South African organizations are following the trend of implementing lean in order to eliminate waste, improve quality, speed, customer satisfaction and thereby increasing profits. It is however still a long journey towards achieving total perfection. The main challenge facing South African organizations is the ability to sustain the lean improvements over a longer period. This study will focus on identifying and analyzing the main barriers that inhibit many successful organizations from sustaining lean improvement efforts.
- Full Text:
- Date Issued: 2014
Investigating the impact of supply chain technologies within automative supplier clusters
- Authors: Schultz, Lance Craig
- Date: 2013
- Subjects: Business logistics -- Technological innovations , Inventory control , Production management , Automobile industry and trade -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8918 , http://hdl.handle.net/10948/d1021093
- Description: Organisations are constantly expected to be more competitive while working in an environment in which time and cost are limited, thereby preventing such organisations from taking the time required to be responsive. The supply chain provides a critical linkage between various organisations which should seek collective opportunities to improve performance. It is, therefore, important that organisations understand that conventional knowledge and methods will not serve unless there is a concerted focus on improvement of organisational performance toward fulfilling increased expectations, not just maintaining that which is comfortable. A more sustainable approach may be the introduction of supply chain best practice. An optimal supply chain is one that continuously strives to reduce unnecessary cost and eliminate waste, thereby increasing the percentage of time that may be devoted to value-adding activities. Supply chain technology principles were assessed and the application thereof, sought to understand its efficiency and effectiveness. This study was intended to identify supply chain cost dimensions with a focus on the optimal use of supply chain technology. Within the current supply chain context, the use of Information and Communication Technology (ICT) was explored to identify opportunities. A supply chain audit tool (SCAT) was developed which had proven to be an effective tool to analyse it’s logistics functions. Implementation of remedial tools through the SCAT could result in a leaner, cost optimal and more value-adding process. The result of conducting individual organisational improvements is expected to result in an overall improvement in the total supply chain. These supply chain cost drivers were rooted in cost, quality, safety and product performance. Recommendations on further improvements were also offered.
- Full Text:
- Date Issued: 2013
- Authors: Schultz, Lance Craig
- Date: 2013
- Subjects: Business logistics -- Technological innovations , Inventory control , Production management , Automobile industry and trade -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8918 , http://hdl.handle.net/10948/d1021093
- Description: Organisations are constantly expected to be more competitive while working in an environment in which time and cost are limited, thereby preventing such organisations from taking the time required to be responsive. The supply chain provides a critical linkage between various organisations which should seek collective opportunities to improve performance. It is, therefore, important that organisations understand that conventional knowledge and methods will not serve unless there is a concerted focus on improvement of organisational performance toward fulfilling increased expectations, not just maintaining that which is comfortable. A more sustainable approach may be the introduction of supply chain best practice. An optimal supply chain is one that continuously strives to reduce unnecessary cost and eliminate waste, thereby increasing the percentage of time that may be devoted to value-adding activities. Supply chain technology principles were assessed and the application thereof, sought to understand its efficiency and effectiveness. This study was intended to identify supply chain cost dimensions with a focus on the optimal use of supply chain technology. Within the current supply chain context, the use of Information and Communication Technology (ICT) was explored to identify opportunities. A supply chain audit tool (SCAT) was developed which had proven to be an effective tool to analyse it’s logistics functions. Implementation of remedial tools through the SCAT could result in a leaner, cost optimal and more value-adding process. The result of conducting individual organisational improvements is expected to result in an overall improvement in the total supply chain. These supply chain cost drivers were rooted in cost, quality, safety and product performance. Recommendations on further improvements were also offered.
- Full Text:
- Date Issued: 2013
An investigation into whether total productive maintenance is effectively applied at an automotive plant
- Authors: Wentzel, Louis
- Date: 2012
- Subjects: Production management , Automobile industry and trade
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8902 , http://hdl.handle.net/10948/d1020994
- Description: For many manufacturing companies, equipment is the largest capital investment andeffective maintenance of these assets can impact on profitability. It extends equipment life, improves equipment availability and retains equipment in proper condition. Conversely, poorly maintained equipment may lead to more frequent equipment failures, poor utilisation of equipment and delayed production schedules. Malfunctioning equipment may result in scrap or products of poor quality. Total productive maintenance (TPM) is one of the most popular concepts for improving process dependability (Nakajima 1988). It focuses on increasing the effectiveness of maintenance which is commonly measured by the overall equipment effectiveness (OEE). Ford Struandale Engine Plant (FSEP) applies lean manufacturing through its Ford Production System (FPS) which consists of twelve elements. One element of FPS is Ford Total Productive Maintenance (FTPM) with the objective to maximise the overall effectiveness of plant facilities, equipment, processes and tooling through the focused efforts of work groups and the elimination of the major losses associated with manufacturing equipment. The concern for FSEP management was that although FTPM is implemented, the OEE data revealed that equipment availability targets are not achieved. The researcher identified a gap to investigate the reasons for the poor performance. A literature study was conducted to search for relevant information on the subject. A questionnaire was constructed from the theoretical information and a survey was conducted. After data collection the results were captured and analysed. The researcher made conclusions based on the data and made recommendations. The main findings were that autonomous maintenance is not functioning well, spares management is not good and the Computerised Maintenance Management System is underutilised. The recommendations were that these issues must be addressed.
- Full Text:
- Date Issued: 2012
- Authors: Wentzel, Louis
- Date: 2012
- Subjects: Production management , Automobile industry and trade
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8902 , http://hdl.handle.net/10948/d1020994
- Description: For many manufacturing companies, equipment is the largest capital investment andeffective maintenance of these assets can impact on profitability. It extends equipment life, improves equipment availability and retains equipment in proper condition. Conversely, poorly maintained equipment may lead to more frequent equipment failures, poor utilisation of equipment and delayed production schedules. Malfunctioning equipment may result in scrap or products of poor quality. Total productive maintenance (TPM) is one of the most popular concepts for improving process dependability (Nakajima 1988). It focuses on increasing the effectiveness of maintenance which is commonly measured by the overall equipment effectiveness (OEE). Ford Struandale Engine Plant (FSEP) applies lean manufacturing through its Ford Production System (FPS) which consists of twelve elements. One element of FPS is Ford Total Productive Maintenance (FTPM) with the objective to maximise the overall effectiveness of plant facilities, equipment, processes and tooling through the focused efforts of work groups and the elimination of the major losses associated with manufacturing equipment. The concern for FSEP management was that although FTPM is implemented, the OEE data revealed that equipment availability targets are not achieved. The researcher identified a gap to investigate the reasons for the poor performance. A literature study was conducted to search for relevant information on the subject. A questionnaire was constructed from the theoretical information and a survey was conducted. After data collection the results were captured and analysed. The researcher made conclusions based on the data and made recommendations. The main findings were that autonomous maintenance is not functioning well, spares management is not good and the Computerised Maintenance Management System is underutilised. The recommendations were that these issues must be addressed.
- Full Text:
- Date Issued: 2012
Asset management plan for Coega Development Corporation
- Authors: Vabaza, Zolisa
- Date: 2012
- Subjects: Production management , Product life cycle
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9682 , http://hdl.handle.net/10948/2113 , Production management , Product life cycle
- Description: Asset Management, which evolved from maintenance management, is a set of processes, tools and measures that provide a shared understanding of an organisation’s physical assets. The process of asset management involves creation of a register of assets and recording of details of planned work. It also covers scheduling and recording of work done in order to create financial and technical history of assets. The life cycle of an asset consists of the acquisition operation, maintenance and disposal phases. These four aspects of an asset’s life represent the high level framework for asset management. This framework is crucial in development of asset management plans. The plan in turn, creates a road map for asset management excellence. By optimising the performance of asset management practices and processes a positive contribution can be made to the profitability of an organisation. The objective of this study was to develop a plan for the Coega Development Corporation (CDC) that would assist in management, maintenance, tracking and replacement of assets. The research primarily focused on the asset management requirements within the organizational context. The methodology employed in the study included a review of the relevant literature and case study conducted at CDC. The case study approach was very appropriate as it dealt with the current situation at CDC. Primary data was collected through interviews. Secondary data was collected from books, journals and other sources. Data was collected in words instead of numbers. The findings show that the CDC does not have an Asset Management Plan which results into the lack of information in the current asset register, a lack of specialist information systems, a lack of resources and an absence of a planning function in the skills sets of various units within the organisation. The Asset Register should work as a basic system for management of assets. The findings show that asset management can be used to comprehensively address the relevant elements of the organisations’ assets framework.
- Full Text:
- Date Issued: 2012
- Authors: Vabaza, Zolisa
- Date: 2012
- Subjects: Production management , Product life cycle
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9682 , http://hdl.handle.net/10948/2113 , Production management , Product life cycle
- Description: Asset Management, which evolved from maintenance management, is a set of processes, tools and measures that provide a shared understanding of an organisation’s physical assets. The process of asset management involves creation of a register of assets and recording of details of planned work. It also covers scheduling and recording of work done in order to create financial and technical history of assets. The life cycle of an asset consists of the acquisition operation, maintenance and disposal phases. These four aspects of an asset’s life represent the high level framework for asset management. This framework is crucial in development of asset management plans. The plan in turn, creates a road map for asset management excellence. By optimising the performance of asset management practices and processes a positive contribution can be made to the profitability of an organisation. The objective of this study was to develop a plan for the Coega Development Corporation (CDC) that would assist in management, maintenance, tracking and replacement of assets. The research primarily focused on the asset management requirements within the organizational context. The methodology employed in the study included a review of the relevant literature and case study conducted at CDC. The case study approach was very appropriate as it dealt with the current situation at CDC. Primary data was collected through interviews. Secondary data was collected from books, journals and other sources. Data was collected in words instead of numbers. The findings show that the CDC does not have an Asset Management Plan which results into the lack of information in the current asset register, a lack of specialist information systems, a lack of resources and an absence of a planning function in the skills sets of various units within the organisation. The Asset Register should work as a basic system for management of assets. The findings show that asset management can be used to comprehensively address the relevant elements of the organisations’ assets framework.
- Full Text:
- Date Issued: 2012
A model for assessing the anticipated relative financial impact of implementing the tools of lean manufacturing on a manufacturing concern
- Authors: Francis, Merwin
- Date: 2011
- Subjects: Production management , Manufacturing processes , Production planning , Industrial efficiency , Total productive maintenance
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8972 , http://hdl.handle.net/10948/1326 , Production management , Manufacturing processes , Production planning , Industrial efficiency , Total productive maintenance
- Description: Lean manufacturing has seen its creators, Toyota, rise from insignificance in the middle of the previous century, to the biggest selling car manufacturer in the world today. Another Japanese car manufacturer, Honda, which has also been practising the principles of lean avidly during the last few decades, has also made huge strides towards becoming a dominant force in the car market. These Japanese companies‟ adoption of lean has seen many of their mass producing United States (US) and European counterparts struggle for survival. Maynard (2003:10) predicted that by the end of the decade, at least one of the „Big Three‟ auto makers in the US – Chrysler, Ford, and General Motors (GM) – would be forced to undertake significant restructuring to continue in operation. At the time of this writing all indications are that this prediction will come true. GM is in the process of major shareholding restructuring in an attempt to keep the company afloat, having run up insurmountable debts in the face of the current global economic downturn. Adopting the lean methodology has become a matter of necessity. The continued use of mass production methods alone is no longer viable; companies need to also employ lean methods intelligently in order to remain competitive. This study is regarded as a crucial endeavour to assist operations managers of manufacturing concerns in developing lean implementation strategies which will maximise the benefits to the organization.
- Full Text:
- Date Issued: 2011
- Authors: Francis, Merwin
- Date: 2011
- Subjects: Production management , Manufacturing processes , Production planning , Industrial efficiency , Total productive maintenance
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8972 , http://hdl.handle.net/10948/1326 , Production management , Manufacturing processes , Production planning , Industrial efficiency , Total productive maintenance
- Description: Lean manufacturing has seen its creators, Toyota, rise from insignificance in the middle of the previous century, to the biggest selling car manufacturer in the world today. Another Japanese car manufacturer, Honda, which has also been practising the principles of lean avidly during the last few decades, has also made huge strides towards becoming a dominant force in the car market. These Japanese companies‟ adoption of lean has seen many of their mass producing United States (US) and European counterparts struggle for survival. Maynard (2003:10) predicted that by the end of the decade, at least one of the „Big Three‟ auto makers in the US – Chrysler, Ford, and General Motors (GM) – would be forced to undertake significant restructuring to continue in operation. At the time of this writing all indications are that this prediction will come true. GM is in the process of major shareholding restructuring in an attempt to keep the company afloat, having run up insurmountable debts in the face of the current global economic downturn. Adopting the lean methodology has become a matter of necessity. The continued use of mass production methods alone is no longer viable; companies need to also employ lean methods intelligently in order to remain competitive. This study is regarded as a crucial endeavour to assist operations managers of manufacturing concerns in developing lean implementation strategies which will maximise the benefits to the organization.
- Full Text:
- Date Issued: 2011
Assessment of the status of lean implementation at selected South African Revenue Service branch offices
- Authors: Samela, Thandile
- Date: 2011
- Subjects: Lean manufacturing -- Evaluation , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/8702 , vital:26422
- Description: Governments around the world want to deliver better education, better health care, better pensions and better transportation services. They know that impatient electorates want to see change, and fast. But, the funds required to meet such expectations are enormous, particularly in the many developed economies where populations are aging and the public sector's productivity has not kept pace with that of the private sector. The need to get value for money from governments at all levels is therefore under the spotlight as never before. However, cost-cutting programmes that seek savings of 1 to 3% per year will not be sufficient and, in some cases, may even weaken the quality of service (Bhatia & Drew, 2006). One of the key innovative means to improve productivity, and do more with less, is through the implementation of lean initiatives. The purpose of this study is to conduct an 'Assessment of the status of lean implementation at selected SARS (South African Revenue Service) branch offices'. Literature review was conducted to investigate the origins of lean and how the service industry tapped from this philosophy, which was initially developed for the manufacturing sector. The lean philosophy has now been widely adopted in various service industries, from government agencies such as the South African Revenue Service to financial institutions such as ABSA bank, including the healthcare industry. The findings of the research indicated that even though the organisation has made a strategic decision to implement lean, this has not been entirely successful as there is a lack of understanding of lean among managers and team leaders. There are some pockets of excellence though. The researcher recommends that a comprehensive road map be developed to guide the organisation into a sustainable lean implementation.
- Full Text:
- Date Issued: 2011
- Authors: Samela, Thandile
- Date: 2011
- Subjects: Lean manufacturing -- Evaluation , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/8702 , vital:26422
- Description: Governments around the world want to deliver better education, better health care, better pensions and better transportation services. They know that impatient electorates want to see change, and fast. But, the funds required to meet such expectations are enormous, particularly in the many developed economies where populations are aging and the public sector's productivity has not kept pace with that of the private sector. The need to get value for money from governments at all levels is therefore under the spotlight as never before. However, cost-cutting programmes that seek savings of 1 to 3% per year will not be sufficient and, in some cases, may even weaken the quality of service (Bhatia & Drew, 2006). One of the key innovative means to improve productivity, and do more with less, is through the implementation of lean initiatives. The purpose of this study is to conduct an 'Assessment of the status of lean implementation at selected SARS (South African Revenue Service) branch offices'. Literature review was conducted to investigate the origins of lean and how the service industry tapped from this philosophy, which was initially developed for the manufacturing sector. The lean philosophy has now been widely adopted in various service industries, from government agencies such as the South African Revenue Service to financial institutions such as ABSA bank, including the healthcare industry. The findings of the research indicated that even though the organisation has made a strategic decision to implement lean, this has not been entirely successful as there is a lack of understanding of lean among managers and team leaders. There are some pockets of excellence though. The researcher recommends that a comprehensive road map be developed to guide the organisation into a sustainable lean implementation.
- Full Text:
- Date Issued: 2011
The management of the antecedents of absenteeism at a motor manufacturing company
- Authors: Mandleni, Oscar
- Date: 2011
- Subjects: Absenteeism (Labor) , Motor industry , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8755 , http://hdl.handle.net/10948/d1011559 , Absenteeism (Labor) , Motor industry , Production management
- Description: Absenteeism is a complex set of behaviours masquerading as a unitary phenomenon. Absenteeism is a big problem in the motor manufacturing industry, especially, because of the number of processes that are labour intensive. Absenteeism is a multifaceted problem with many antecedents which make it challenging to resolve or contain. Financial impact is one of the consequences of absenteeism on a business, especially when one thinks that the primary objective of a firm in to make money. Absenteeism defeats these objectives through cost incurred for overtime to catch up production losses. Furthermore, in cases where replacement of personnel is necessary, this may include administrative costs related to the time human resource personnel spend looking for replacement employees or the time production management spends re-assigning employees. Absenteeism results in decreased productivity and may affect the quality of the product due to the increased workload and burden put on employees who are at work. Absenteeism is classified into scheduled and unscheduled absenteeism. Although some absenteeism is avoidable, it is important to understand that some absence is unavoidable. This is because people may fall ill, get injured or have unavoidable obligations which may lead to absenteeism. The purpose of this study was to identify the antecedents of absenteeism, with the assumption that once they are identified, they can be controlled, reduced or eliminated and the absenteeism rate thus reduced. The theoretical study focused on defining absenteeism, ascertaining the impact of absenteeism in the workplace, especially in an international organisation in the motor manufacturing industry and discussing the antecedents of absenteeism and strategies that can be used to manage these antecedents. The empirical study consisted of a survey, with a questionnaire as a data collecting tool. The process used to conduct the survey was to distribute the questionnaire among production employees in three operational units; namely Final Assembly, Paint Shop and Body Shop at a motor manufacturing company. Employees were approached, the purpose of the questionnaire explained and they were asked if they would be willing to complete the questionnaire. Employees who agreed to complete the questionnaire were briefed on the contents of the questionnaire and the completion process. The relationship between biographical variables and absenteeism was discussed. For the purpose of this study the following independent variables were discussed: age, marital status, gender, work area, length of service and number of dependents. The empirical study focused on the antecedents of absenteeism, and specifically job, organisational and personal factors, as well supervisors‟ attempts to manage absenteeism. The respondents indicated that they believed absenteeism was a problem in the study and that people stayed away for reasons other than genuine illness. It was recommended that absenteeism figures, such as the overall Gross Absence Rate (GAR) and Absence Frequency Rate for the organisation, and specific work areas and teams, are regularly communicated to employees and displayed prominently to emphasise the importance of attendance. Some suggestions were that: Supervisors should foster a genuinely respectful relationship between themselves and employees which will results in employees feeling obliged to be at work. The company should introduce a day care or crèche at work to allow female employees to bring their kids to work in the event they are unable to be looked after at home. Alcohol and drug abuse should not be seen as an external problem in the organisation but rather as something an organisation should get involved in to assist employee who might have a problem. The first step was to create a channel where employee can feel free to approach the company if they are in need of help. The study demonstrated that it was important to identify antecedents in order to address the real problems related to absenteeism.
- Full Text:
- Date Issued: 2011
- Authors: Mandleni, Oscar
- Date: 2011
- Subjects: Absenteeism (Labor) , Motor industry , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8755 , http://hdl.handle.net/10948/d1011559 , Absenteeism (Labor) , Motor industry , Production management
- Description: Absenteeism is a complex set of behaviours masquerading as a unitary phenomenon. Absenteeism is a big problem in the motor manufacturing industry, especially, because of the number of processes that are labour intensive. Absenteeism is a multifaceted problem with many antecedents which make it challenging to resolve or contain. Financial impact is one of the consequences of absenteeism on a business, especially when one thinks that the primary objective of a firm in to make money. Absenteeism defeats these objectives through cost incurred for overtime to catch up production losses. Furthermore, in cases where replacement of personnel is necessary, this may include administrative costs related to the time human resource personnel spend looking for replacement employees or the time production management spends re-assigning employees. Absenteeism results in decreased productivity and may affect the quality of the product due to the increased workload and burden put on employees who are at work. Absenteeism is classified into scheduled and unscheduled absenteeism. Although some absenteeism is avoidable, it is important to understand that some absence is unavoidable. This is because people may fall ill, get injured or have unavoidable obligations which may lead to absenteeism. The purpose of this study was to identify the antecedents of absenteeism, with the assumption that once they are identified, they can be controlled, reduced or eliminated and the absenteeism rate thus reduced. The theoretical study focused on defining absenteeism, ascertaining the impact of absenteeism in the workplace, especially in an international organisation in the motor manufacturing industry and discussing the antecedents of absenteeism and strategies that can be used to manage these antecedents. The empirical study consisted of a survey, with a questionnaire as a data collecting tool. The process used to conduct the survey was to distribute the questionnaire among production employees in three operational units; namely Final Assembly, Paint Shop and Body Shop at a motor manufacturing company. Employees were approached, the purpose of the questionnaire explained and they were asked if they would be willing to complete the questionnaire. Employees who agreed to complete the questionnaire were briefed on the contents of the questionnaire and the completion process. The relationship between biographical variables and absenteeism was discussed. For the purpose of this study the following independent variables were discussed: age, marital status, gender, work area, length of service and number of dependents. The empirical study focused on the antecedents of absenteeism, and specifically job, organisational and personal factors, as well supervisors‟ attempts to manage absenteeism. The respondents indicated that they believed absenteeism was a problem in the study and that people stayed away for reasons other than genuine illness. It was recommended that absenteeism figures, such as the overall Gross Absence Rate (GAR) and Absence Frequency Rate for the organisation, and specific work areas and teams, are regularly communicated to employees and displayed prominently to emphasise the importance of attendance. Some suggestions were that: Supervisors should foster a genuinely respectful relationship between themselves and employees which will results in employees feeling obliged to be at work. The company should introduce a day care or crèche at work to allow female employees to bring their kids to work in the event they are unable to be looked after at home. Alcohol and drug abuse should not be seen as an external problem in the organisation but rather as something an organisation should get involved in to assist employee who might have a problem. The first step was to create a channel where employee can feel free to approach the company if they are in need of help. The study demonstrated that it was important to identify antecedents in order to address the real problems related to absenteeism.
- Full Text:
- Date Issued: 2011
The value added by facilities management services to an organisation's core business
- Authors: Relu, Lona
- Date: 2011
- Subjects: Facility management , Production management , Operations management
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9724 , http://hdl.handle.net/10948/d1012047 , Facility management , Production management , Operations management
- Description: The main objective of the study was to define FM in its broader context and identify ways of exposing its value to the organisation’s core business. The study firstly included defining FM, its scope and nature to provide an in-depth overview and understanding of the discipline. Secondly, the study discussed in detail the level of support of FM by top or senior management. Thirdly, the study discussed the importance of quality management in enhancing the value of FM within an organisation. Lastly, the study discussed how service level agreements can be utilised to enhance the value of FM within the organisation. Questionnaires were distributed via electronic mail and some hand-delivered to private, public organisations and government parastatals to gather their views on how they think FM can add value to their organisations. Questionnaires were sent out to various professionals from various organisations that employ FM services based on the aforementioned objectives. The findings from the survey showed that most organisations understand and have the knowledge about FM but there is no set and defined scope; the scope of FM differs in various organisations; soft services are grouped together and branded as FM services; FM is moderately incorporated throughout and top management still sees FM as adding no value to the organisation’s core business. The results also show that FM needs to adopt strategies such as understanding and working towards the organisation’s goals and objectives; ensuring sustainability in FM services; providing superior quality service and projecting defined and improved levels of service linking service to the organisation’s culture and facilitating organisational change for it to gain support from top management. The majority of respondents incorporating FM in their organisations agree with the benefits afforded by this discipline and have developed and implemented quality management systems that are linked to their business strategies and, by doing so, have enhanced their organisation’s performance levels. Service Level agreements are not being utilised by the majority of the organisations the few organisations that utilise SLA’s, have benefited a great deal from SLAs.
- Full Text:
- Date Issued: 2011
- Authors: Relu, Lona
- Date: 2011
- Subjects: Facility management , Production management , Operations management
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9724 , http://hdl.handle.net/10948/d1012047 , Facility management , Production management , Operations management
- Description: The main objective of the study was to define FM in its broader context and identify ways of exposing its value to the organisation’s core business. The study firstly included defining FM, its scope and nature to provide an in-depth overview and understanding of the discipline. Secondly, the study discussed in detail the level of support of FM by top or senior management. Thirdly, the study discussed the importance of quality management in enhancing the value of FM within an organisation. Lastly, the study discussed how service level agreements can be utilised to enhance the value of FM within the organisation. Questionnaires were distributed via electronic mail and some hand-delivered to private, public organisations and government parastatals to gather their views on how they think FM can add value to their organisations. Questionnaires were sent out to various professionals from various organisations that employ FM services based on the aforementioned objectives. The findings from the survey showed that most organisations understand and have the knowledge about FM but there is no set and defined scope; the scope of FM differs in various organisations; soft services are grouped together and branded as FM services; FM is moderately incorporated throughout and top management still sees FM as adding no value to the organisation’s core business. The results also show that FM needs to adopt strategies such as understanding and working towards the organisation’s goals and objectives; ensuring sustainability in FM services; providing superior quality service and projecting defined and improved levels of service linking service to the organisation’s culture and facilitating organisational change for it to gain support from top management. The majority of respondents incorporating FM in their organisations agree with the benefits afforded by this discipline and have developed and implemented quality management systems that are linked to their business strategies and, by doing so, have enhanced their organisation’s performance levels. Service Level agreements are not being utilised by the majority of the organisations the few organisations that utilise SLA’s, have benefited a great deal from SLAs.
- Full Text:
- Date Issued: 2011
An assessment of the supplier development practices at Volkswagen of South Africa
- Authors: Erasmus, Bradley Quentin
- Date: 2006
- Subjects: Volkswagen of South Africa (Firm) , Production management , Business logistics -- Management , Motor vehicle industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8555 , http://hdl.handle.net/10948/500 , Volkswagen of South Africa (Firm) , Production management , Business logistics -- Management , Motor vehicle industry -- South Africa
- Description: The underlying objective of the research is to assess the nature of the supplier training at Volkswagen of South Africa (VWSA). To achieve this objective, a theoretical study was conducted to establish what literature reveals to be the most important theory of supply chain management as well as supplier development geared towards lean manufacturing. The information obtained in the literature study was analysed to solve the main problem namely, an assessment of the nature of the supplier training at Volkswagen of South Africa (VWSA). The research was divided into two questionnaires: The first questionnaire is targeted at the suppliers. This questionnaire has two sections namely section A, the biographical data and section B attempts to determine the quality systems and manufacturing requirements. It further attempts to gauge training support and needs as compared to other OEM’s. The second questionnaire is targeted at the Supplier Development Manager. The aim of this questionnaire is to establish what the current training offerings are, the source of what VWSA teachers and the awareness of the Toyota Training College.
- Full Text:
- Date Issued: 2006
- Authors: Erasmus, Bradley Quentin
- Date: 2006
- Subjects: Volkswagen of South Africa (Firm) , Production management , Business logistics -- Management , Motor vehicle industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8555 , http://hdl.handle.net/10948/500 , Volkswagen of South Africa (Firm) , Production management , Business logistics -- Management , Motor vehicle industry -- South Africa
- Description: The underlying objective of the research is to assess the nature of the supplier training at Volkswagen of South Africa (VWSA). To achieve this objective, a theoretical study was conducted to establish what literature reveals to be the most important theory of supply chain management as well as supplier development geared towards lean manufacturing. The information obtained in the literature study was analysed to solve the main problem namely, an assessment of the nature of the supplier training at Volkswagen of South Africa (VWSA). The research was divided into two questionnaires: The first questionnaire is targeted at the suppliers. This questionnaire has two sections namely section A, the biographical data and section B attempts to determine the quality systems and manufacturing requirements. It further attempts to gauge training support and needs as compared to other OEM’s. The second questionnaire is targeted at the Supplier Development Manager. The aim of this questionnaire is to establish what the current training offerings are, the source of what VWSA teachers and the awareness of the Toyota Training College.
- Full Text:
- Date Issued: 2006
Assessing the impact of the lean manufacturing supplier development practices of an Eastern Cape vehicle manufacturer
- Authors: Botha, Christo Johannes
- Date: 2006
- Subjects: Production management , Automobile industry and trade -- South Africa -- Eastern Cape , Industrial procurement
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8558 , http://hdl.handle.net/10948/480 , Production management , Automobile industry and trade -- South Africa -- Eastern Cape , Industrial procurement
- Description: The world automotive industry has evolved through different manufacturing methodologies over many decades. It originated from craft production, but was transformed to mass production by Henry Ford in response to increased market demand. The methodology developed by Henry Ford made it possible to produce quality vehicles in large numbers and at affordable cost to the general public. However, it cannot deliver a great variety of products to the marketplace. Mass production was overtaken by a new automotive manufacturing methodology developed in Japan after World War II. The methodology, commonly referred to as lean production, yields consistently high quality products at even lower costs, whilst being able to deliver a variety of products to the consumer. The effectiveness of the lean production methodology hinges upon the strength and closeness of the relationships that exist between the assembler and its suppliers. Different models have been developed over time to describe the relationships between automotive assemblers and their suppliers. The lean supply model is generally accepted as an effective way of describing the relationships that exist between an automotive assembler and its first tier suppliers in a lean manufacturing environment. The research study aims at gaining an improved understanding of the relationships that exist between a selected Eastern Cape automotive assembler and its first tier suppliers. The effect of its supplier support practices towards lean manufacturing implementation amongst its first tier suppliers is evaluated. For the selected assembler it is found that the effect of its supplier support practices on lean manufacturing implementation amongst its first tier suppliers is limited by a non-uniform approach followed towards the supplier base. It is shown that opportunities for improvement exist for the selected assembler to develop closer relationships with its first tier suppliers to increase its global competitiveness.
- Full Text:
- Date Issued: 2006
- Authors: Botha, Christo Johannes
- Date: 2006
- Subjects: Production management , Automobile industry and trade -- South Africa -- Eastern Cape , Industrial procurement
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8558 , http://hdl.handle.net/10948/480 , Production management , Automobile industry and trade -- South Africa -- Eastern Cape , Industrial procurement
- Description: The world automotive industry has evolved through different manufacturing methodologies over many decades. It originated from craft production, but was transformed to mass production by Henry Ford in response to increased market demand. The methodology developed by Henry Ford made it possible to produce quality vehicles in large numbers and at affordable cost to the general public. However, it cannot deliver a great variety of products to the marketplace. Mass production was overtaken by a new automotive manufacturing methodology developed in Japan after World War II. The methodology, commonly referred to as lean production, yields consistently high quality products at even lower costs, whilst being able to deliver a variety of products to the consumer. The effectiveness of the lean production methodology hinges upon the strength and closeness of the relationships that exist between the assembler and its suppliers. Different models have been developed over time to describe the relationships between automotive assemblers and their suppliers. The lean supply model is generally accepted as an effective way of describing the relationships that exist between an automotive assembler and its first tier suppliers in a lean manufacturing environment. The research study aims at gaining an improved understanding of the relationships that exist between a selected Eastern Cape automotive assembler and its first tier suppliers. The effect of its supplier support practices towards lean manufacturing implementation amongst its first tier suppliers is evaluated. For the selected assembler it is found that the effect of its supplier support practices on lean manufacturing implementation amongst its first tier suppliers is limited by a non-uniform approach followed towards the supplier base. It is shown that opportunities for improvement exist for the selected assembler to develop closer relationships with its first tier suppliers to increase its global competitiveness.
- Full Text:
- Date Issued: 2006
Implementing lean manufacturing to improve production efficiency in the manufacturing operations at the Aspen General facility
- Authors: Jozaffe, Lyndon Brian
- Date: 2006
- Subjects: Production management , Industrial efficiency
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8557 , http://hdl.handle.net/10948/529 , Production management , Industrial efficiency
- Description: South African producers are constantly facing competition from foreign organisations in their domestic markets. The adverse effects of this competition stem, in part, from the low levels of productivity which characterise South African industry and which is well documented by the National Productivity Institute of South Africa. The concept of continuous improvement offers a proven methodology for increasing the effectiveness and efficiency of production processes. Given the situation that faces South African producers, it would seem appropriate to investigate how the concept of continuous improvement can be applied to a specific South African manufacturing organisation, like the Aspen Pharmacare General Facility, in order to improve its effectiveness and efficiency.
- Full Text:
- Date Issued: 2006
- Authors: Jozaffe, Lyndon Brian
- Date: 2006
- Subjects: Production management , Industrial efficiency
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8557 , http://hdl.handle.net/10948/529 , Production management , Industrial efficiency
- Description: South African producers are constantly facing competition from foreign organisations in their domestic markets. The adverse effects of this competition stem, in part, from the low levels of productivity which characterise South African industry and which is well documented by the National Productivity Institute of South Africa. The concept of continuous improvement offers a proven methodology for increasing the effectiveness and efficiency of production processes. Given the situation that faces South African producers, it would seem appropriate to investigate how the concept of continuous improvement can be applied to a specific South African manufacturing organisation, like the Aspen Pharmacare General Facility, in order to improve its effectiveness and efficiency.
- Full Text:
- Date Issued: 2006
The strategic implementation of continuous improvement tools within manufacturing plants of the Eastern Cape
- Authors: Spence, Mark George
- Date: 2006
- Subjects: Automobile supplies industry -- South Africa -- Eastern Cape , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8752 , http://hdl.handle.net/10948/611 , Automobile supplies industry -- South Africa -- Eastern Cape , Production management
- Description: Continuous improvement has long been considered a key business strategy to the success of any business that needs to be competitive and survive in a world that is continually evolving, particularly with the increased focus on meeting cost and quality targets that are set by a far more knowledgeable customer. Unfortunately, many organisations invest countless hours of their key personnel's time on training without creating a clear vision and consolidated strategic plan as to how continuous improvement will be driven in the business. Marginal elements of success are obtained, but the harnessing of these skills, as well as the true synergy that could be realized, are watered down due to the silos in which many of the activities are performed. Within the context of this dissertation, a conceptual approach to the strategic implementation of continuous improvement tools within the organization will be sought in order to enhance all facets of the business and not only the traditional arenas of the manufacturing disciplines. Murray and Roberts Foundries Group is embarking on the integration of current and new continuous improvement tools that form part of its continued improvement drive. This research was conducted with other organisations and will help shed light on Murray and Roberts Foundries Group’s way forward in the implementation of these tools to ensure long-term sustainable success. The intent of this dissertation is therefore to offer a comprehensive set of recommendations for Murray and Roberts Foundries Group’s top management in terms of its strategic implementation and the successful application of Lean manufacturing tools and techniques. In addition, areas and directions for further research are identified.
- Full Text:
- Date Issued: 2006
- Authors: Spence, Mark George
- Date: 2006
- Subjects: Automobile supplies industry -- South Africa -- Eastern Cape , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8752 , http://hdl.handle.net/10948/611 , Automobile supplies industry -- South Africa -- Eastern Cape , Production management
- Description: Continuous improvement has long been considered a key business strategy to the success of any business that needs to be competitive and survive in a world that is continually evolving, particularly with the increased focus on meeting cost and quality targets that are set by a far more knowledgeable customer. Unfortunately, many organisations invest countless hours of their key personnel's time on training without creating a clear vision and consolidated strategic plan as to how continuous improvement will be driven in the business. Marginal elements of success are obtained, but the harnessing of these skills, as well as the true synergy that could be realized, are watered down due to the silos in which many of the activities are performed. Within the context of this dissertation, a conceptual approach to the strategic implementation of continuous improvement tools within the organization will be sought in order to enhance all facets of the business and not only the traditional arenas of the manufacturing disciplines. Murray and Roberts Foundries Group is embarking on the integration of current and new continuous improvement tools that form part of its continued improvement drive. This research was conducted with other organisations and will help shed light on Murray and Roberts Foundries Group’s way forward in the implementation of these tools to ensure long-term sustainable success. The intent of this dissertation is therefore to offer a comprehensive set of recommendations for Murray and Roberts Foundries Group’s top management in terms of its strategic implementation and the successful application of Lean manufacturing tools and techniques. In addition, areas and directions for further research are identified.
- Full Text:
- Date Issued: 2006
The application of constraint management to a simulated manufacturing environment
- Authors: Van der Merwe, Karl Robert
- Date: 2005
- Subjects: Theory of constraints (Management) , Production management , Manufacturing processes -- Computer simulation , Production engineering -- Computer simulation
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9606 , http://hdl.handle.net/10948/409 , Theory of constraints (Management) , Production management , Manufacturing processes -- Computer simulation , Production engineering -- Computer simulation
- Description: South Africa endorsed a world trade accord ratified in Geneva on December 13, 1993. To promote world economic growth, the General Agreement on Tariffs and Trade (GATT) aimed to slash duties on 8000 categories of manufactured goods. Tariff barriers have declined significantly and are now approaching trivial levels (Hill, 1999, p163). Unfortunately, South Africa is ranked near the bottom of the World Competitiveness Report (Cheales, 1995, p8). Increased foreign competition has caused many South African companies to search for techniques that will improve their overall performance. Unless these techniques can be identified and implemented timeously, some companies may fail to remain competitive. This research addresses the lack of awareness in the Eastern Cape (SA) and utilisation of two techniques used successfully in the USA (and elsewhere in developed countries) namely, Constraint Management and simulation. The overall objective was to develop a method of convincing industry management of the benefits of the two techniques. The approach adopted was to use simulation to prove Constraint Management. To achieve this objective a comprehensive literature survey was performed to determine the logic of each technique and the associated benefits. The next step was to determine the levels of awareness among industry practitioners and managers. Managers, engineers and academics were requested to complete questionnaires in order to determine awareness and utilisation of each technique as well as factors that prevented the application of both. The simulation modeling process was examined in order to verify the logic of simulation and a model of a manufacturing system was developed. Constraint Management principles were then applied to the model in a series of experiments. This process was then developed into a manual that could be used to address the lack of awareness and utilisation of both Constraint Management and simulation. The manual was tested on a group of BTech students and industry practitioners in order to establish whether its use would be effective in raising awareness, understanding and utilisation. The outcome was positive and it was established that this technique was effective.
- Full Text:
- Date Issued: 2005
- Authors: Van der Merwe, Karl Robert
- Date: 2005
- Subjects: Theory of constraints (Management) , Production management , Manufacturing processes -- Computer simulation , Production engineering -- Computer simulation
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9606 , http://hdl.handle.net/10948/409 , Theory of constraints (Management) , Production management , Manufacturing processes -- Computer simulation , Production engineering -- Computer simulation
- Description: South Africa endorsed a world trade accord ratified in Geneva on December 13, 1993. To promote world economic growth, the General Agreement on Tariffs and Trade (GATT) aimed to slash duties on 8000 categories of manufactured goods. Tariff barriers have declined significantly and are now approaching trivial levels (Hill, 1999, p163). Unfortunately, South Africa is ranked near the bottom of the World Competitiveness Report (Cheales, 1995, p8). Increased foreign competition has caused many South African companies to search for techniques that will improve their overall performance. Unless these techniques can be identified and implemented timeously, some companies may fail to remain competitive. This research addresses the lack of awareness in the Eastern Cape (SA) and utilisation of two techniques used successfully in the USA (and elsewhere in developed countries) namely, Constraint Management and simulation. The overall objective was to develop a method of convincing industry management of the benefits of the two techniques. The approach adopted was to use simulation to prove Constraint Management. To achieve this objective a comprehensive literature survey was performed to determine the logic of each technique and the associated benefits. The next step was to determine the levels of awareness among industry practitioners and managers. Managers, engineers and academics were requested to complete questionnaires in order to determine awareness and utilisation of each technique as well as factors that prevented the application of both. The simulation modeling process was examined in order to verify the logic of simulation and a model of a manufacturing system was developed. Constraint Management principles were then applied to the model in a series of experiments. This process was then developed into a manual that could be used to address the lack of awareness and utilisation of both Constraint Management and simulation. The manual was tested on a group of BTech students and industry practitioners in order to establish whether its use would be effective in raising awareness, understanding and utilisation. The outcome was positive and it was established that this technique was effective.
- Full Text:
- Date Issued: 2005
An investigation to determine the readiness of management at selected manufacturing organisations in the Buffalo City area to manage the HIV/AIDS epidemic
- Authors: Meintjes, Samuel David
- Date: 2002
- Subjects: AIDS (Disease) -- Economic aspects -- South Africa , HIV infections -- Economic aspects -- South Africa , Labor productivity , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10906 , http://hdl.handle.net/10948/108 , AIDS (Disease) -- Economic aspects -- South Africa , HIV infections -- Economic aspects -- South Africa , Labor productivity , Production management
- Description: The present study was conducted to determine the readiness of management at selected manufacturing organisation in the Buffalo City area to manage the HIV/AIDS epidemic. The study was conducted in the Buffalo City area on manufacturing organisations with a workforce greater than 250. The main aims of the present study were: · To provide an overview of relevant literature concerning theoretical key issues related to the management of HIV/AIDS in the workplace. · To assess the readiness of Buffalo City organisations in managing HIV/AIDS in the workplace, and to identify areas of improvement. · In the light of the findings, make further recommendations to manufacturing organisations to further improve their workplace policy, education and awareness programmes; and the accommodation of HIV-infected employees in the workplace. Another objective of the study was to provide additional research as a tool to assist organisations in managing HIV/AIDS in the workplace and to assist in fighting the HIV/AIDS epidemic in the Buffalo City area. The research process entailed: the selection of a test sample of manufacturing organisations in the Buffalo City area, and selecting an appropriate Human Resource manager or representative from these organisations to complete a structured questionnaire. The research tool used in the study was a questionnaire, which was used to extract relevant information on the demographics, policies, education and the accommodation of HIV/AIDS affected and infected employees in the workplace. The results revealed the following: · 73 percent of the selected manufacturing organisations in the Buffalo City have an HIV/AIDS policy in place; · 87 percent of the organisation indicated that their management are committed to the development and implementation of a HIV/AIDS policy; · management and supervisors in these organisations have not been adequately trained to manage the impact of HIV/AIDS in the workplace; · organisations in the Buffalo City area need to collaborate and share information; and · that very few organisations benchmark against best practices. Future research on HIV/AIDS policy can explore the effective implementation of HIV/AIDS policies in these organisations as well as the effective management of HIV/AIDS in the workplace.
- Full Text:
- Date Issued: 2002
- Authors: Meintjes, Samuel David
- Date: 2002
- Subjects: AIDS (Disease) -- Economic aspects -- South Africa , HIV infections -- Economic aspects -- South Africa , Labor productivity , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10906 , http://hdl.handle.net/10948/108 , AIDS (Disease) -- Economic aspects -- South Africa , HIV infections -- Economic aspects -- South Africa , Labor productivity , Production management
- Description: The present study was conducted to determine the readiness of management at selected manufacturing organisation in the Buffalo City area to manage the HIV/AIDS epidemic. The study was conducted in the Buffalo City area on manufacturing organisations with a workforce greater than 250. The main aims of the present study were: · To provide an overview of relevant literature concerning theoretical key issues related to the management of HIV/AIDS in the workplace. · To assess the readiness of Buffalo City organisations in managing HIV/AIDS in the workplace, and to identify areas of improvement. · In the light of the findings, make further recommendations to manufacturing organisations to further improve their workplace policy, education and awareness programmes; and the accommodation of HIV-infected employees in the workplace. Another objective of the study was to provide additional research as a tool to assist organisations in managing HIV/AIDS in the workplace and to assist in fighting the HIV/AIDS epidemic in the Buffalo City area. The research process entailed: the selection of a test sample of manufacturing organisations in the Buffalo City area, and selecting an appropriate Human Resource manager or representative from these organisations to complete a structured questionnaire. The research tool used in the study was a questionnaire, which was used to extract relevant information on the demographics, policies, education and the accommodation of HIV/AIDS affected and infected employees in the workplace. The results revealed the following: · 73 percent of the selected manufacturing organisations in the Buffalo City have an HIV/AIDS policy in place; · 87 percent of the organisation indicated that their management are committed to the development and implementation of a HIV/AIDS policy; · management and supervisors in these organisations have not been adequately trained to manage the impact of HIV/AIDS in the workplace; · organisations in the Buffalo City area need to collaborate and share information; and · that very few organisations benchmark against best practices. Future research on HIV/AIDS policy can explore the effective implementation of HIV/AIDS policies in these organisations as well as the effective management of HIV/AIDS in the workplace.
- Full Text:
- Date Issued: 2002
Analysis of supply chain improvement strategies by first tier automatic suppliers in the Nelson Mandela metropole
- Authors: Tinderholm, Pieter Johannes
- Date: 2001
- Subjects: Business logistics , Production management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10841 , http://hdl.handle.net/10948/37 , Business logistics , Production management
- Description: First tier automotive suppliers in the Nelson Mandela Metropole are under continued pressures created by the process of globalisation. To stay globally competitive suppliers, have to rethink their supply chain strategies. It is important that suppliers understand the environment that it operates within, this environment present first tier automotive suppliers with numerous problems and challenges. An analysis of this problems and challenges are needed and supply chain strategies need to be developed to overcome these problems and challenges. Before these strategies can be developed a full understanding of the supply chain is necessary. This dissertation aims to assess the problems and challenges facing first tier automotive suppliers, give a full understanding of the supply chain and present strategies to overcome these problems and challenges. The supply chain has become less structured and closer partnerships are needed between trading partners. The connectivity, transparency and visibility of the supply chain have improved through developments in the communication technology field. Strategies need to utilise these technologies to create a competitive edge. Effective supply chain strategies need to enable first tier automotive suppliers to deliver materials: At the right time; In the right quantities; At the right quality.
- Full Text:
- Date Issued: 2001
- Authors: Tinderholm, Pieter Johannes
- Date: 2001
- Subjects: Business logistics , Production management
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10841 , http://hdl.handle.net/10948/37 , Business logistics , Production management
- Description: First tier automotive suppliers in the Nelson Mandela Metropole are under continued pressures created by the process of globalisation. To stay globally competitive suppliers, have to rethink their supply chain strategies. It is important that suppliers understand the environment that it operates within, this environment present first tier automotive suppliers with numerous problems and challenges. An analysis of this problems and challenges are needed and supply chain strategies need to be developed to overcome these problems and challenges. Before these strategies can be developed a full understanding of the supply chain is necessary. This dissertation aims to assess the problems and challenges facing first tier automotive suppliers, give a full understanding of the supply chain and present strategies to overcome these problems and challenges. The supply chain has become less structured and closer partnerships are needed between trading partners. The connectivity, transparency and visibility of the supply chain have improved through developments in the communication technology field. Strategies need to utilise these technologies to create a competitive edge. Effective supply chain strategies need to enable first tier automotive suppliers to deliver materials: At the right time; In the right quantities; At the right quality.
- Full Text:
- Date Issued: 2001
Assessing the impact of the Human Immunodeficiency Virus / Acquired Immunodeficiency Syndrome on Volkswagen of South Africa
- Authors: White, Stephen Mark
- Date: 2001
- Subjects: AIDS (Disease) -- Economic aspects -- South Africa , Automobile industry and trade -- Management , Labor productivity , Production management , Volkswagen of South Africa (Firm)
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10844 , http://hdl.handle.net/10948/40 , AIDS (Disease) -- Economic aspects -- South Africa , Automobile industry and trade -- Management , Labor productivity , Production management , Volkswagen of South Africa (Firm)
- Description: This treatise takes the form of an impact study. It is based on a three-month period of research involving literature review, interviews with VWSA officers and a survey of 111 of the 5500 workers who comprised the workforce of the VWSA plant in Uitenhage at that time. The author has attempted to portray the general views of experts in the field of HIV/AIDS corporate impact and impact management. In addition he has attempted to assay the current and forecast policies and practices in respect of the management of the epidemic by VWSA. The workers in the plant were consulted by survey and a variety of insights into the level of understanding of the epidemic, tolerance levels, expectations and so on were made. The quantification of these insights must be viewed with caution since the survey sample of 111 was relatively low for a workforce of circa 5500. Calculations in respect of representativity are included to facilitate calculated caution. It has been shown that the HIV/AIDS epidemic has a considerable current impact on the company and that this impact can be expected to grow considerably in the future. It has been suggested that an active intervention program would be well timed if implemented immediately
- Full Text:
- Date Issued: 2001
- Authors: White, Stephen Mark
- Date: 2001
- Subjects: AIDS (Disease) -- Economic aspects -- South Africa , Automobile industry and trade -- Management , Labor productivity , Production management , Volkswagen of South Africa (Firm)
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10844 , http://hdl.handle.net/10948/40 , AIDS (Disease) -- Economic aspects -- South Africa , Automobile industry and trade -- Management , Labor productivity , Production management , Volkswagen of South Africa (Firm)
- Description: This treatise takes the form of an impact study. It is based on a three-month period of research involving literature review, interviews with VWSA officers and a survey of 111 of the 5500 workers who comprised the workforce of the VWSA plant in Uitenhage at that time. The author has attempted to portray the general views of experts in the field of HIV/AIDS corporate impact and impact management. In addition he has attempted to assay the current and forecast policies and practices in respect of the management of the epidemic by VWSA. The workers in the plant were consulted by survey and a variety of insights into the level of understanding of the epidemic, tolerance levels, expectations and so on were made. The quantification of these insights must be viewed with caution since the survey sample of 111 was relatively low for a workforce of circa 5500. Calculations in respect of representativity are included to facilitate calculated caution. It has been shown that the HIV/AIDS epidemic has a considerable current impact on the company and that this impact can be expected to grow considerably in the future. It has been suggested that an active intervention program would be well timed if implemented immediately
- Full Text:
- Date Issued: 2001