The criminal justice response to human trafficking: Exploring the investigative and prosecutorial hurdles
- Mugari, Ishmael, Obioha, Emeka E
- Authors: Mugari, Ishmael , Obioha, Emeka E
- Date: 2021-06-30
- Subjects: Human trafficking Human trafficking Computer File , Prosecution Prosecution Computer File
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/7416 , vital:53964 , https://doi.org/10.55058/adrrijass.v18i1(6),%20April,%202021-%20June.659
- Description: Much has been written on the scourge of human trafficking, with majority of previous research focussing on trends, forms, as well as the regulatory framework for countering the scourge. Despite the presence of a vast body of knowledge on human trafficking, less attention has been given to the operational dynamics that are involved in the investigation and prosecution of human trafficking cases. This paper, which is based on a literature and documentary survey, evaluates the challenges that are encountered by the criminal justice players in responding to human trafficking. The paper specifically focuses on the challenges that are faced by law enforcement agencies in the investigation of human trafficking, as well as the challenges that are faced in the prosecution of human trafficking offenders. Whilst the paper takes a global approach to the problem, much attention is given to South Africa and Zimbabwe- two neighbouring Southern African nations. Keywords: human trafficking, investigations, prosecution, victim protection
- Full Text:
- Date Issued: 2021-06-30
- Authors: Mugari, Ishmael , Obioha, Emeka E
- Date: 2021-06-30
- Subjects: Human trafficking Human trafficking Computer File , Prosecution Prosecution Computer File
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/7416 , vital:53964 , https://doi.org/10.55058/adrrijass.v18i1(6),%20April,%202021-%20June.659
- Description: Much has been written on the scourge of human trafficking, with majority of previous research focussing on trends, forms, as well as the regulatory framework for countering the scourge. Despite the presence of a vast body of knowledge on human trafficking, less attention has been given to the operational dynamics that are involved in the investigation and prosecution of human trafficking cases. This paper, which is based on a literature and documentary survey, evaluates the challenges that are encountered by the criminal justice players in responding to human trafficking. The paper specifically focuses on the challenges that are faced by law enforcement agencies in the investigation of human trafficking, as well as the challenges that are faced in the prosecution of human trafficking offenders. Whilst the paper takes a global approach to the problem, much attention is given to South Africa and Zimbabwe- two neighbouring Southern African nations. Keywords: human trafficking, investigations, prosecution, victim protection
- Full Text:
- Date Issued: 2021-06-30
The Effect of Using English as A Language of Learning and Teaching on Learner Academic Performance in Senior Phase of Mthatha, Eastern Cape Province
- Authors: Seabela, Marcia Motlatso
- Date: 2021-04
- Subjects: teaching strategies
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/11260/6782 , vital:49059
- Description: The study sought to investigate the effect of using English as a language of learning and teaching on learner academic performance in the senior phase of Mthatha District, Eastern Cape Province. This study employed a mixed-method approach. The researcher used both qualitative and quantitative methods to collect data. The study was conducted in 3 semi-rural senior secondary schools that were conveniently selected. The quantitative part employed Likert-type scale questionnaires that were administered to 10 Mathematics (Math), 10 Natural Sciences (NS) and 10 Social Sciences (SS) teachers making a total of 30 teachers and a total of 30 learners from grades 8 and 9. For the qualitative part, nine (9) teachers and eighteen (18) learners from the selected schools were interviewed. The 18 teachers in three schools were observed as they taught Grade 8 and 9 learners in their respective classes. Qualitative data were, thus, gathered through interviews and observations. Quantitative data was collected using Likert-type scale questionnaires and was analysed using descriptive statistics and Microsoft Excel. The voice recorded qualitative data from the participant’s responses were transcribed and analysed manually through coding, forming categories and themes that were used for data presentation. These are some of the findings: The majority of learners do not understand English, therefore, it was difficult for them to understand the teaching and learning of the selected subjects in Senior Phase (SP) using English as the language of learning and teaching (LoLT); Although the majority of learners reported that they usually use English as a LoLT and their home language when learning the selected subjects, they still struggled to ask and answer questions in English in a classroom and during examinations; Learners who experience difficulties in learning the selected subjects through the use of English as a LoLT in SP, were taught in their home language (isiXhosa) by their teachers; English and isiXhosa, in the form of code-switching, were used when teaching the selected subjects; Inadequate teacher training and preparation made it more difficult for the learners to perform well in the selected subjects. The study recommends that: The Department of Education should conduct enough workshops to help HOD’s and teachers who teach the selected subjects to keep abreast of new developments in these subjects. These should be integrated with appropriate teaching strategies and learning and teaching support materials. Keywords: English as the language of learning and teaching, teaching strategies, learning, teaching support materials. , Thesis (D.Ed) -- Faculty of Education Sciences, 2021
- Full Text:
- Date Issued: 2021-04
- Authors: Seabela, Marcia Motlatso
- Date: 2021-04
- Subjects: teaching strategies
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/11260/6782 , vital:49059
- Description: The study sought to investigate the effect of using English as a language of learning and teaching on learner academic performance in the senior phase of Mthatha District, Eastern Cape Province. This study employed a mixed-method approach. The researcher used both qualitative and quantitative methods to collect data. The study was conducted in 3 semi-rural senior secondary schools that were conveniently selected. The quantitative part employed Likert-type scale questionnaires that were administered to 10 Mathematics (Math), 10 Natural Sciences (NS) and 10 Social Sciences (SS) teachers making a total of 30 teachers and a total of 30 learners from grades 8 and 9. For the qualitative part, nine (9) teachers and eighteen (18) learners from the selected schools were interviewed. The 18 teachers in three schools were observed as they taught Grade 8 and 9 learners in their respective classes. Qualitative data were, thus, gathered through interviews and observations. Quantitative data was collected using Likert-type scale questionnaires and was analysed using descriptive statistics and Microsoft Excel. The voice recorded qualitative data from the participant’s responses were transcribed and analysed manually through coding, forming categories and themes that were used for data presentation. These are some of the findings: The majority of learners do not understand English, therefore, it was difficult for them to understand the teaching and learning of the selected subjects in Senior Phase (SP) using English as the language of learning and teaching (LoLT); Although the majority of learners reported that they usually use English as a LoLT and their home language when learning the selected subjects, they still struggled to ask and answer questions in English in a classroom and during examinations; Learners who experience difficulties in learning the selected subjects through the use of English as a LoLT in SP, were taught in their home language (isiXhosa) by their teachers; English and isiXhosa, in the form of code-switching, were used when teaching the selected subjects; Inadequate teacher training and preparation made it more difficult for the learners to perform well in the selected subjects. The study recommends that: The Department of Education should conduct enough workshops to help HOD’s and teachers who teach the selected subjects to keep abreast of new developments in these subjects. These should be integrated with appropriate teaching strategies and learning and teaching support materials. Keywords: English as the language of learning and teaching, teaching strategies, learning, teaching support materials. , Thesis (D.Ed) -- Faculty of Education Sciences, 2021
- Full Text:
- Date Issued: 2021-04
God Abhors Corruption: Some Thoughts on Acts 5:1-11 with special reference to the South African Countercorruption Efforts
- Authors: Speckman, McGlory
- Date: 2021
- Subjects: Corruption South Africa God Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/7060 , vital:52805 , xlink:href=":https://doi.org/10.46222/pharosjot.102.036"
- Description: Corruption has become a buzz word the world-over today. South Africa is no less affected by it than are other countries. Many counter-corruption measures have been devised from a political perspective with no visible results. This reflection is an attempt to introduce a religious intervention. The article argues that the narrative of Ananias and Sapphira (Acts: 1-11) has all the elements of corruption as we know it today as well as a decisive response to it. Redaction criticism is employed in reading the narrative of Ananias and Sapphira with particular reference to the South African counter-corruption efforts. The reading reveals that God abhors corruption, this being inferred from the ‘double-deaths’ of the corrupt couple. A conclusion is therefore reached that drastic action against perpetrators is imperative and that trustees of state authority who fail to act against corruption and its perpetrators do not deserve to be rewarded with office. Keywords: corruption, counter-corruption efforts, Acts 5:1-11, consequence management, Ananias and Sapphira, koinonia community, South Africa
- Full Text:
- Date Issued: 2021
- Authors: Speckman, McGlory
- Date: 2021
- Subjects: Corruption South Africa God Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/7060 , vital:52805 , xlink:href=":https://doi.org/10.46222/pharosjot.102.036"
- Description: Corruption has become a buzz word the world-over today. South Africa is no less affected by it than are other countries. Many counter-corruption measures have been devised from a political perspective with no visible results. This reflection is an attempt to introduce a religious intervention. The article argues that the narrative of Ananias and Sapphira (Acts: 1-11) has all the elements of corruption as we know it today as well as a decisive response to it. Redaction criticism is employed in reading the narrative of Ananias and Sapphira with particular reference to the South African counter-corruption efforts. The reading reveals that God abhors corruption, this being inferred from the ‘double-deaths’ of the corrupt couple. A conclusion is therefore reached that drastic action against perpetrators is imperative and that trustees of state authority who fail to act against corruption and its perpetrators do not deserve to be rewarded with office. Keywords: corruption, counter-corruption efforts, Acts 5:1-11, consequence management, Ananias and Sapphira, koinonia community, South Africa
- Full Text:
- Date Issued: 2021
Immigrant trade in Wood crafts Stones and Beads in Cape Towns Craft Markets South Africa A Critical Review
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Markets Immigrants Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8121 , vital:61397 , xlink:href="https://www.abacademies.org/articles/immigrant-trade-in-wood-crafts-stones-and-beads-in-cape-towns-craft-markets-south-africa-a-critical-review-10257.html"
- Description: Although extensive studies and investigations exist within provincial and national spheres of the craft making and trading sector in South Africa, most of these investigations have aimed to conceptualise craft and the identification of the obstacles, as well as the demurred in the craft industry as whole. However, not much is known about immigrant traders in the African craft market. The objective of this study was to investigate the process involves in the manufacturing and trading of woodcraft, stones carving and beads stores owned by immigrant traders. The study utilised a desk methodology to review literature in Green Market Square, Stellenbosch Craft markets, Hout Bay Craft Market and Franschhoek Craft market. The findings revealed that the art of wood carving uses cutting tools to make wooden figures, ornamental objects and sculptures. The beads are made of fine glass, broken and unusable bottles and other varieties of scrap glass. The finding also revealed that most craft businesses are seasonal the markets do not have shades and unpredictable weather pattern in Cape Town is also a problem, which limits growth prospects.The study recommended that policy makers should developed these markets.
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Markets Immigrants Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8121 , vital:61397 , xlink:href="https://www.abacademies.org/articles/immigrant-trade-in-wood-crafts-stones-and-beads-in-cape-towns-craft-markets-south-africa-a-critical-review-10257.html"
- Description: Although extensive studies and investigations exist within provincial and national spheres of the craft making and trading sector in South Africa, most of these investigations have aimed to conceptualise craft and the identification of the obstacles, as well as the demurred in the craft industry as whole. However, not much is known about immigrant traders in the African craft market. The objective of this study was to investigate the process involves in the manufacturing and trading of woodcraft, stones carving and beads stores owned by immigrant traders. The study utilised a desk methodology to review literature in Green Market Square, Stellenbosch Craft markets, Hout Bay Craft Market and Franschhoek Craft market. The findings revealed that the art of wood carving uses cutting tools to make wooden figures, ornamental objects and sculptures. The beads are made of fine glass, broken and unusable bottles and other varieties of scrap glass. The finding also revealed that most craft businesses are seasonal the markets do not have shades and unpredictable weather pattern in Cape Town is also a problem, which limits growth prospects.The study recommended that policy makers should developed these markets.
- Full Text:
- Date Issued: 2021
Industry 4.0 and Skills Deficiencies in the HRM Function: Case Study of the HRM Department of a selected organisation in Cape Town
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Personel Management Industry 4.0 Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8095 , vital:61395 , xlink:href="https://www.abacademies.org/articles/industry-40-and-skills-deficiencies-in-the-hrm-function-case-study-of-the-hrm-department-of-a-selected-organization-in-cape-town-10664.html"
- Description: The study was formulated to tap into the future of HRM given the disruptions arising from the Covid-119 pandemic as well as the progression of the global technological environment to the fourth industrial revolution. The aim of the study was to: the Covid-19 induced HRM practices underpinning future organizational competitiveness. A literature review strategy was adopted to achieve the study objective. The study established seven emerging themes to inform HRM practices for the competitiveness of organizations in future following the Covid-19 disturbances. These themes are: primacy of HRM, increased cyber influences, digitalization, remote HRM, human-machine interface skills, human-organisation strategic links as well as human-technology interface competencies. Based on the study findings, the study recommended HRM departments to move to HR 4.0 through the adoption of industry 4.0 technologies, increased automation, and digitalization as well as strengthen virtualization systems.
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Personel Management Industry 4.0 Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8095 , vital:61395 , xlink:href="https://www.abacademies.org/articles/industry-40-and-skills-deficiencies-in-the-hrm-function-case-study-of-the-hrm-department-of-a-selected-organization-in-cape-town-10664.html"
- Description: The study was formulated to tap into the future of HRM given the disruptions arising from the Covid-119 pandemic as well as the progression of the global technological environment to the fourth industrial revolution. The aim of the study was to: the Covid-19 induced HRM practices underpinning future organizational competitiveness. A literature review strategy was adopted to achieve the study objective. The study established seven emerging themes to inform HRM practices for the competitiveness of organizations in future following the Covid-19 disturbances. These themes are: primacy of HRM, increased cyber influences, digitalization, remote HRM, human-machine interface skills, human-organisation strategic links as well as human-technology interface competencies. Based on the study findings, the study recommended HRM departments to move to HR 4.0 through the adoption of industry 4.0 technologies, increased automation, and digitalization as well as strengthen virtualization systems.
- Full Text:
- Date Issued: 2021
Leadership Styles and Employee Job Satisfaction: A Case of Head of Departments in Walter Sisulu UniversityMonitoring and Management Mechanisms on Stress in HEI in Eastern Cape Province in South Africa: Critical Review
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Educational Leadership Education (Higher) College department heads Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8082 , vital:61392 , xlink:href="https://www.abacademies.org/articles/leadership-styles-and-employee-job-satisfaction-a-case-of-head-of-departments-in-walter-sisulu-university-10942.html"
- Description: This study was based on the relationship between the leadership styles of Academic head of Department and employee job satisfaction at the Higher Education Institution (HEI). In so doing, the study was based on the following questions: What is the relationship between leadership styles of HODs and employee job satisfaction in a Higher Education institution in the Eastern Cape Province of South Africa. A purposive sampling technique was utilised to select the participants, which comprised 80 academic staff members to which the researcher hand-delivered 80 questionnaires. The study employed a quantitative method to collect and analyse data. The study found that Perceptions on the leadership styles of academic HODs at the HEI are varied. No clear pattern emerged on what leadership styles are prevalent. The relationship between leadership styles and employee job satisfaction appears to be nonlinear. Job satisfaction is a phenomenon that is determined by many factors, not simply leadership styles.
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Educational Leadership Education (Higher) College department heads Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8082 , vital:61392 , xlink:href="https://www.abacademies.org/articles/leadership-styles-and-employee-job-satisfaction-a-case-of-head-of-departments-in-walter-sisulu-university-10942.html"
- Description: This study was based on the relationship between the leadership styles of Academic head of Department and employee job satisfaction at the Higher Education Institution (HEI). In so doing, the study was based on the following questions: What is the relationship between leadership styles of HODs and employee job satisfaction in a Higher Education institution in the Eastern Cape Province of South Africa. A purposive sampling technique was utilised to select the participants, which comprised 80 academic staff members to which the researcher hand-delivered 80 questionnaires. The study employed a quantitative method to collect and analyse data. The study found that Perceptions on the leadership styles of academic HODs at the HEI are varied. No clear pattern emerged on what leadership styles are prevalent. The relationship between leadership styles and employee job satisfaction appears to be nonlinear. Job satisfaction is a phenomenon that is determined by many factors, not simply leadership styles.
- Full Text:
- Date Issued: 2021
Monitoring and Management Mechanisms on Stress in HEI in Eastern Cape Province in South Africa: Critical Review
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Teachers--Job stress , Ill-Discipline of Learners , Middle school education -- Parent participation
- Language: English
- Type: text , article , Article
- Identifier: http://hdl.handle.net/11260/8068 , vital:61393 , xlink:href="https://www.abacademies.org/articles/monitoring-and-management-mechanisms-on-stress-in-hei-in-eastern-cape-province-in-south-africa-critical-review-10636.html"
- Description: Stress is a global phenomenon that affects everyone regardless of gender, resources and environment. Although this phenomenon is well researched, teachers’ experiences of stress remains a worrying challenge particularly to schools’ effectiveness. This study sought to establish how monitoring and management mechanism that can assist teachers to cope with stress challenges. These are some of the recommendation: that the school disciplinary committee should be trained in various disciplinary measures that may be implemented in the school to curb learner ill-discipline and lack of commitment, that working relationship should be built between schools and the Department of Basic Education, motivational speakers and educational counsellors should meet with all learners on a regular basis to motivate them to have high desire for and interest in education and to build their self-confidence in the classroom, providing all the schools with healthy environment in classrooms, provision of learning and teaching materials to all schools, schools should set up an effective school-parents partnership in order to promote a safe drug and alcohol free environment, employ enough teachers in all secondary schools and the Department of Basic Education at district level should make room for stress management workshops for teachers.
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Teachers--Job stress , Ill-Discipline of Learners , Middle school education -- Parent participation
- Language: English
- Type: text , article , Article
- Identifier: http://hdl.handle.net/11260/8068 , vital:61393 , xlink:href="https://www.abacademies.org/articles/monitoring-and-management-mechanisms-on-stress-in-hei-in-eastern-cape-province-in-south-africa-critical-review-10636.html"
- Description: Stress is a global phenomenon that affects everyone regardless of gender, resources and environment. Although this phenomenon is well researched, teachers’ experiences of stress remains a worrying challenge particularly to schools’ effectiveness. This study sought to establish how monitoring and management mechanism that can assist teachers to cope with stress challenges. These are some of the recommendation: that the school disciplinary committee should be trained in various disciplinary measures that may be implemented in the school to curb learner ill-discipline and lack of commitment, that working relationship should be built between schools and the Department of Basic Education, motivational speakers and educational counsellors should meet with all learners on a regular basis to motivate them to have high desire for and interest in education and to build their self-confidence in the classroom, providing all the schools with healthy environment in classrooms, provision of learning and teaching materials to all schools, schools should set up an effective school-parents partnership in order to promote a safe drug and alcohol free environment, employ enough teachers in all secondary schools and the Department of Basic Education at district level should make room for stress management workshops for teachers.
- Full Text:
- Date Issued: 2021
Perceptions of Cultural and Heritage Tourism Entrepreneurship among Students at a Higher Educational Institution in Cape Town
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Heritage Tourism Entrepreneurship Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8085 , vital:61394 , xlink:href="https://www.abacademies.org/articles/perceptions-of-cultural-and-heritage-tourism-entrepreneurship-among-students-at-a-higher-educational-institution-in-cape-town-13940.html"
- Description: This study was inspired by the need to increase entrepreneurial opportunities in South Africa. It analysed the opportunity presented by tourism as a possible entrepreneurial field for you entrepreneurs from Universities. The study was based on the position that despite the attacks on colonial heritage sites, they can present possible entrepreneurial opportunities. The study adopted the quantitative approach to collect and analyse the perceptions of entrepreneurship students at a Higher Education Institution. Evidence was found that there were many benefits of heritage entrepreneurship which included creating financial viability, creation of employment and improving the environment and infrastructure in communities. It was also found that most of the students held a positive impression of the role of tourist and tourism entrepreneurship in the communities. They held a good image of the tourist and felt that they did not offer any threat to locals. Youth are recommended to adopt heritage tourism entrepreneurship as employment opportunity.
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Heritage Tourism Entrepreneurship Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8085 , vital:61394 , xlink:href="https://www.abacademies.org/articles/perceptions-of-cultural-and-heritage-tourism-entrepreneurship-among-students-at-a-higher-educational-institution-in-cape-town-13940.html"
- Description: This study was inspired by the need to increase entrepreneurial opportunities in South Africa. It analysed the opportunity presented by tourism as a possible entrepreneurial field for you entrepreneurs from Universities. The study was based on the position that despite the attacks on colonial heritage sites, they can present possible entrepreneurial opportunities. The study adopted the quantitative approach to collect and analyse the perceptions of entrepreneurship students at a Higher Education Institution. Evidence was found that there were many benefits of heritage entrepreneurship which included creating financial viability, creation of employment and improving the environment and infrastructure in communities. It was also found that most of the students held a positive impression of the role of tourist and tourism entrepreneurship in the communities. They held a good image of the tourist and felt that they did not offer any threat to locals. Youth are recommended to adopt heritage tourism entrepreneurship as employment opportunity.
- Full Text:
- Date Issued: 2021
Sustainable Human Resource Practices for Organizational Competitiveness Post the Covid-19 Pandemic
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Personel Management Covid-19 (Disease) Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8118 , vital:61396 , xlink:href="https://www.abacademies.org/articles/Sustainable-human-resource-practices-for-organizational-competitiveness-post-the-covid-19-1528-2686-27-2-480.pdf"
- Description: The study was formulated to tap into the future of HRM given the disruptions arising from the Covid-119 pandemic as well as the progression of the global technological environment to the fourth industrial revolution. The aim of the study was to: the Covid-19 induced HRM practices underpinning future organizational competitiveness. A literature review strategy was adopted to achieve the study objective. The study established seven emerging themes to inform HRM practices for the competitiveness of organizations in future following the Covid-19 disturbances. These themes are: primacy of HRM, increased cyber influences, digitalization, remote HRM, human-machine interface skills, human-organisation strategic links as well as human-technology interface competencies. Based on the study findings, the study recommended HRM departments to move to HR 4.0 through the adoption of industry 4.0 technologies, increased automation, and digitalization as well as strengthen virtualization systems.
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Personel Management Covid-19 (Disease) Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8118 , vital:61396 , xlink:href="https://www.abacademies.org/articles/Sustainable-human-resource-practices-for-organizational-competitiveness-post-the-covid-19-1528-2686-27-2-480.pdf"
- Description: The study was formulated to tap into the future of HRM given the disruptions arising from the Covid-119 pandemic as well as the progression of the global technological environment to the fourth industrial revolution. The aim of the study was to: the Covid-19 induced HRM practices underpinning future organizational competitiveness. A literature review strategy was adopted to achieve the study objective. The study established seven emerging themes to inform HRM practices for the competitiveness of organizations in future following the Covid-19 disturbances. These themes are: primacy of HRM, increased cyber influences, digitalization, remote HRM, human-machine interface skills, human-organisation strategic links as well as human-technology interface competencies. Based on the study findings, the study recommended HRM departments to move to HR 4.0 through the adoption of industry 4.0 technologies, increased automation, and digitalization as well as strengthen virtualization systems.
- Full Text:
- Date Issued: 2021
The Primacy of Effective Human Capital Management to the Growth of Entrepreneurship Ventures. A Study of Cases from the Fast Food Restaurant Sector in Cape Town
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Entrepreneurship Human capital Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8135 , vital:61400 , xlink:href="https://www.abacademies.org/articles/the-primacy-of-effective-human-capital-management-to-the-growth-of-entrepreneurship-ventures-a-study-of-cases-from-the-fast-food-r-10259.html"
- Description: This paper draws on two fields, human resources management and entrepreneurship to examine the observed problem of stalled established business ownership even despite favourable Total Early Stage entrepreneurship (TEA) among many nations. The aim of the study was to established the perceptions of entrepreneurs on the influence of human capital on the growth and sustainability of entrepreneurial ventures from the restaurant sector in Cape Town. The study adopted a qualitative research design which was based on interviews to infer the entrepreneurs’ perceptions on the role of effective human capital management to growth of entrepreneurial ventures. Fifteen interviews were conducted and analysed following a thematic analyse procedure. Various themes and sub themes which pointed to the critically of effective human capital management were established. It was found the people possess certain social, philosophical, psychological and ideological attributes that cannot be found from other resources. At the end of the analysis, it was established that human resources are central to the growth of entrepreneurial ventures as they possess certain exploitable entrepreneurial talents, are capable of unlocking the value of other resources and also they are the drivers of growth. Following these findings, it was recommended that entrepreneurs should centralise effective human capital management for growth. Keywords: Entrepreneurship, Human Capital, Small Businesses, Business Growth, Competitive Advantage
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Entrepreneurship Human capital Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8135 , vital:61400 , xlink:href="https://www.abacademies.org/articles/the-primacy-of-effective-human-capital-management-to-the-growth-of-entrepreneurship-ventures-a-study-of-cases-from-the-fast-food-r-10259.html"
- Description: This paper draws on two fields, human resources management and entrepreneurship to examine the observed problem of stalled established business ownership even despite favourable Total Early Stage entrepreneurship (TEA) among many nations. The aim of the study was to established the perceptions of entrepreneurs on the influence of human capital on the growth and sustainability of entrepreneurial ventures from the restaurant sector in Cape Town. The study adopted a qualitative research design which was based on interviews to infer the entrepreneurs’ perceptions on the role of effective human capital management to growth of entrepreneurial ventures. Fifteen interviews were conducted and analysed following a thematic analyse procedure. Various themes and sub themes which pointed to the critically of effective human capital management were established. It was found the people possess certain social, philosophical, psychological and ideological attributes that cannot be found from other resources. At the end of the analysis, it was established that human resources are central to the growth of entrepreneurial ventures as they possess certain exploitable entrepreneurial talents, are capable of unlocking the value of other resources and also they are the drivers of growth. Following these findings, it was recommended that entrepreneurs should centralise effective human capital management for growth. Keywords: Entrepreneurship, Human Capital, Small Businesses, Business Growth, Competitive Advantage
- Full Text:
- Date Issued: 2021
The Profit motive and the enabling environment for Growth of Survivalist Township Entrepreneurship: A Study at a Township in Cape Town
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Small Business Entrepreneurship Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8141 , vital:61398 , "https://www.abacademies.org/articles/the-profit-motive-and-the-enabling-environment-for-growth-of-survivalist-township-entrepreneurship-a-study-at-a-township-in-cape-t-10396.html"
- Description: The paper draws attention to the profit motive in respect of survivalist entrepreneurship at a township environment in Cape Town. Survivalist entrepreneurs have received little specific focus yet they represent a significant portion of economic activities in South Africa townships. Essentially the study considers the problem of failure to grow among survivalist entrepreneurs as reported in related literature. Many survivalist entrepreneurs fail to grow beyond the survivalist phase and there is no consensus on the underlying cause for such a phenomenon. With the Covid-19 pandemic, there is an expectation that survivalist entrepreneurs are likely to multiply owing to the collapse of many small businesses as well as the loss of employment arising from the pandemic. Two specific objective were formulated for the study: (1) to inquire into the business motives of survivalist entrepreneurs and (2) to assess the perception of the survivalist entrepreneurs on the degree to which the small business environment in supportive of motive attainment. The study adopted a quantitative research design based on the selection of respondents using a convenience sampling strategy. The evidence established from this study suggest that survivalist entrepreneurs do not pursue the profit motive significantly but they faced inhibitions presented by the economic environment in which they operate. Government and other stakeholders in the national economy are recommended to develop a suitable legal and institutional framework with strong structures to ensure the growth of survivalist entrepreneurs Keywords: Survivalist Entrepreneur, Township Entrepreneurship, Profit Motive, Small Businesses.
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Small Business Entrepreneurship Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8141 , vital:61398 , "https://www.abacademies.org/articles/the-profit-motive-and-the-enabling-environment-for-growth-of-survivalist-township-entrepreneurship-a-study-at-a-township-in-cape-t-10396.html"
- Description: The paper draws attention to the profit motive in respect of survivalist entrepreneurship at a township environment in Cape Town. Survivalist entrepreneurs have received little specific focus yet they represent a significant portion of economic activities in South Africa townships. Essentially the study considers the problem of failure to grow among survivalist entrepreneurs as reported in related literature. Many survivalist entrepreneurs fail to grow beyond the survivalist phase and there is no consensus on the underlying cause for such a phenomenon. With the Covid-19 pandemic, there is an expectation that survivalist entrepreneurs are likely to multiply owing to the collapse of many small businesses as well as the loss of employment arising from the pandemic. Two specific objective were formulated for the study: (1) to inquire into the business motives of survivalist entrepreneurs and (2) to assess the perception of the survivalist entrepreneurs on the degree to which the small business environment in supportive of motive attainment. The study adopted a quantitative research design based on the selection of respondents using a convenience sampling strategy. The evidence established from this study suggest that survivalist entrepreneurs do not pursue the profit motive significantly but they faced inhibitions presented by the economic environment in which they operate. Government and other stakeholders in the national economy are recommended to develop a suitable legal and institutional framework with strong structures to ensure the growth of survivalist entrepreneurs Keywords: Survivalist Entrepreneur, Township Entrepreneurship, Profit Motive, Small Businesses.
- Full Text:
- Date Issued: 2021
Theories of Job Satisfaction In The Higher Education Context Education Context
- Asoba, Samson Nambei, Patricia, Nteboheng Mefi
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Motivation Job Satisfaction Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8125 , vital:61399 , xlink:href="https://www.abacademies.org/articles/the-primacy-of-effective-human-capital-management-to-the-growth-of-entrepreneurship-ventures-a-study-of-cases-from-the-fast-food-r-10259.html"
- Description: In South Africa, stagnant economic growth and high unemployment rates have called for solutions from all key national institutions, including institutions of higher learning, to provide solutions. This call must be considered within the transformation discourse that arose in South Africa after the fall of the apartheid regime in 1994 and the need to equalize educational opportunities, reduce poverty and improve lives through education. All this underscores the need for a vibrant motivated, satisfied and dedicated workforce. To explain and understand the phenomena of job-satisfaction several theories have been suggested by Maslow, Vroom, Adams, McGregor, Herzberg, Alderfer’s and other authors, however theories on employee job satisfaction varies with time and place, the old theory needs to be either modified, or replaced with a new model. The study attempt to synthesize the theories of job satisfaction in the Higher Education Institution in Eastern Cape Province in South Africa. The study adopted a desktop that was designed primarily as a descriptive study to source literatures on motivation, job satisfaction, and theories. Theories are neither right nor wrong rather it depends on the context where it is applied. Theories need to be restructured according to the new areas of research in human psychology. The evidence established from this study suggest theories of job satisfaction have to be tested against these emerging factors of positive psychology and their impact on human behaviour at individual, group and organizational levels in other Higher Education institutions in South Africa. Keywords: Motivation, Job Satisfaction, Theories, University.
- Full Text:
- Date Issued: 2021
- Authors: Asoba, Samson Nambei , Patricia, Nteboheng Mefi
- Date: 2021
- Subjects: Motivation Job Satisfaction Article
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/8125 , vital:61399 , xlink:href="https://www.abacademies.org/articles/the-primacy-of-effective-human-capital-management-to-the-growth-of-entrepreneurship-ventures-a-study-of-cases-from-the-fast-food-r-10259.html"
- Description: In South Africa, stagnant economic growth and high unemployment rates have called for solutions from all key national institutions, including institutions of higher learning, to provide solutions. This call must be considered within the transformation discourse that arose in South Africa after the fall of the apartheid regime in 1994 and the need to equalize educational opportunities, reduce poverty and improve lives through education. All this underscores the need for a vibrant motivated, satisfied and dedicated workforce. To explain and understand the phenomena of job-satisfaction several theories have been suggested by Maslow, Vroom, Adams, McGregor, Herzberg, Alderfer’s and other authors, however theories on employee job satisfaction varies with time and place, the old theory needs to be either modified, or replaced with a new model. The study attempt to synthesize the theories of job satisfaction in the Higher Education Institution in Eastern Cape Province in South Africa. The study adopted a desktop that was designed primarily as a descriptive study to source literatures on motivation, job satisfaction, and theories. Theories are neither right nor wrong rather it depends on the context where it is applied. Theories need to be restructured according to the new areas of research in human psychology. The evidence established from this study suggest theories of job satisfaction have to be tested against these emerging factors of positive psychology and their impact on human behaviour at individual, group and organizational levels in other Higher Education institutions in South Africa. Keywords: Motivation, Job Satisfaction, Theories, University.
- Full Text:
- Date Issued: 2021
An Investigation on the Clinical Experiences of Newly Qualified Professional Nurses in Hospital Facilities of the Alfred Nzo District Municipality in the Eastern Cape
- Authors: Hloba, Siyathemba Prince
- Date: 2021-00
- Subjects: Nurse practitioners
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/7942 , vital:55856
- Description: The study aimed to explore and describe the clinical experiences of newly qualified professional nurses in hospital facilities of the Alfred Nzo District Municipality in the Eastern Cape. The newly qualified professional nurses may face difficulties in the hospital facilities when it comes to the execution of duties. The newly qualified professional nurses are expected to display knowledge, skills and to have a positive effect on patients, the relatives of patients and their colleagues to alleviate diseases. This challenge may create emotional distress if newly qualified professional nurses receive inadequate guidance from the senior staff members of the hospital facility. The objectives of this study were to explore and describe the clinical experiences of newly qualified professional nurses, to explore how the newly qualified professional nurses were affected emotionally by clinical experiences and to explore the support system to enhance the performance of the newly qualified professional nurses. A qualitative, explorative, descriptive and contextual design was used to explore and describe the experiences of the newly qualified professional nurses in hospital facilities of the Alfred Nzo District Municipality in the Eastern Cape. A purposive sampling of newly qualified professional nurses, with less than two years of experience after completing the community service in the clinical practice, was used. The data were collected through face-to-face and semi-structured interviews. The interviews were conducted until the data were saturated. A pilot study was done before the main study to prove the adequacy and suitability of the methods to conduct the main study. The participants‟ interviews and results of the pilot study were incorporated into the interviews and results of the main study. Tesch‟s method of thematic analysis and an independent coder were used to analyse the data and to draw meaning from the content. The study used Guba and Lincoln‟s criteria of measures to ensure trustworthiness, which included credibility, confirmability, dependability and transferability. Ethical standards were maintained throughout the study as the researcher complied with ethical principles, namely, respect for persons, beneficence, justice and autonomy. The key considerations to curb the spread of the Covid-19 pandemic, as stipulated by the World Health Organisation, were followed during the data collection. On data interpretation, three themes were developed with eight subthemes on the first theme, two subthemes on the second theme and three subthemes on the third theme. The research findings revealed that the participants experienced negative attitudes from colleagues and multidisciplinary team members. The shortage of staff and resources made participants feel ineffective in their work environment. Clinical exposure to different units and procedures in various units added value to the development of the participants. The recommendations were made with regards to three divisions. They were the hospital facilities‟ personnel, future nursing research personnel and nursing schools personnel. In hospital facilities, the recommendations included that all novice professional nurses should be made aware of the emotional impact at work. An annual plan for workshops and in-service training should be implemented. Professional counselling is required for the novice professionals who were exposed to Covid-19 isolation units. A need to increase staff coverage in the clinical units was identified as the workload is too big. Management is encouraged to be more sensitive about the newly employed nurses‟ challenges in their facilities and the most experienced nurses are encouraged to mentor and coach the novice nurses. In the future nursing research, recommendations included that more studies need to be conducted in South Africa and the Eastern Cape province to verify the findings of this research. A specific research study that will focus on the supportive needs of nurses in clinical facilities should be done institutionally to provide evidence-based practice. The research culture on the nurses‟ experiences in clinical facilities needs to become a norm. In nursing schools, the recommendations motivated that the nursing students should be exposed to all clinical units before completing the training xiv course. Further studies need to be conducted to evaluate the balance between theory and clinical learning on duly performance. The nursing education institutions should use quality improvement suggestion boxes for students to consider their experiences and opinions about their learning. Key words : clinical experiences, newly qualified professional nurses, Alfred Nzo district municipalities , Thesis (Masters) -- Faculty of Health Sciences, 2021
- Full Text:
- Date Issued: 2021-00
- Authors: Hloba, Siyathemba Prince
- Date: 2021-00
- Subjects: Nurse practitioners
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/7942 , vital:55856
- Description: The study aimed to explore and describe the clinical experiences of newly qualified professional nurses in hospital facilities of the Alfred Nzo District Municipality in the Eastern Cape. The newly qualified professional nurses may face difficulties in the hospital facilities when it comes to the execution of duties. The newly qualified professional nurses are expected to display knowledge, skills and to have a positive effect on patients, the relatives of patients and their colleagues to alleviate diseases. This challenge may create emotional distress if newly qualified professional nurses receive inadequate guidance from the senior staff members of the hospital facility. The objectives of this study were to explore and describe the clinical experiences of newly qualified professional nurses, to explore how the newly qualified professional nurses were affected emotionally by clinical experiences and to explore the support system to enhance the performance of the newly qualified professional nurses. A qualitative, explorative, descriptive and contextual design was used to explore and describe the experiences of the newly qualified professional nurses in hospital facilities of the Alfred Nzo District Municipality in the Eastern Cape. A purposive sampling of newly qualified professional nurses, with less than two years of experience after completing the community service in the clinical practice, was used. The data were collected through face-to-face and semi-structured interviews. The interviews were conducted until the data were saturated. A pilot study was done before the main study to prove the adequacy and suitability of the methods to conduct the main study. The participants‟ interviews and results of the pilot study were incorporated into the interviews and results of the main study. Tesch‟s method of thematic analysis and an independent coder were used to analyse the data and to draw meaning from the content. The study used Guba and Lincoln‟s criteria of measures to ensure trustworthiness, which included credibility, confirmability, dependability and transferability. Ethical standards were maintained throughout the study as the researcher complied with ethical principles, namely, respect for persons, beneficence, justice and autonomy. The key considerations to curb the spread of the Covid-19 pandemic, as stipulated by the World Health Organisation, were followed during the data collection. On data interpretation, three themes were developed with eight subthemes on the first theme, two subthemes on the second theme and three subthemes on the third theme. The research findings revealed that the participants experienced negative attitudes from colleagues and multidisciplinary team members. The shortage of staff and resources made participants feel ineffective in their work environment. Clinical exposure to different units and procedures in various units added value to the development of the participants. The recommendations were made with regards to three divisions. They were the hospital facilities‟ personnel, future nursing research personnel and nursing schools personnel. In hospital facilities, the recommendations included that all novice professional nurses should be made aware of the emotional impact at work. An annual plan for workshops and in-service training should be implemented. Professional counselling is required for the novice professionals who were exposed to Covid-19 isolation units. A need to increase staff coverage in the clinical units was identified as the workload is too big. Management is encouraged to be more sensitive about the newly employed nurses‟ challenges in their facilities and the most experienced nurses are encouraged to mentor and coach the novice nurses. In the future nursing research, recommendations included that more studies need to be conducted in South Africa and the Eastern Cape province to verify the findings of this research. A specific research study that will focus on the supportive needs of nurses in clinical facilities should be done institutionally to provide evidence-based practice. The research culture on the nurses‟ experiences in clinical facilities needs to become a norm. In nursing schools, the recommendations motivated that the nursing students should be exposed to all clinical units before completing the training xiv course. Further studies need to be conducted to evaluate the balance between theory and clinical learning on duly performance. The nursing education institutions should use quality improvement suggestion boxes for students to consider their experiences and opinions about their learning. Key words : clinical experiences, newly qualified professional nurses, Alfred Nzo district municipalities , Thesis (Masters) -- Faculty of Health Sciences, 2021
- Full Text:
- Date Issued: 2021-00
Experiences of Homophobia by the Lesbians, Gays, Bisexual, Transgender, Queer, Intersex and Asexual Students in Selected Institutions of Higher Learning in OR Tambo District Municipality, Eastern Cape Province.
- Authors: Luvo , Kasa
- Date: 2021-00
- Subjects: Sex
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/7950 , vital:57232
- Description: Sexuality remains one of the most misinterpreted and misunderstood social concepts. The societal norms have had a role to play. The identification and acceptance of heterosexuality as the only sexual practice has created some misconceptions. Furthermore, the role played by religion has a tremendous influence on how people views sexuality. However, the aim of the study is to investigate the experiences of the LGBTQIA society with special reference to students residing in the OR Tambo district municipality. Social Constructionism and Five Faces of Oppression are theories that underpinned this study. Furthermore, the nature of this research is descriptive and explorative and the methodology utilized in this study correlates to the mentioned research design. Therefore, qualitative research method was adopted in this study. A sample of 15 participants was utilized, and Non-probability sampling procedure was used through snowball sampling. An in-depth interview guide was used for data collection and thematic analysis approach was utilized for the analysis. Findings of the study suggests that there is rife homophobia in the IHL; the students subscribing to heteronormativity have been threatening those who were homosexuals and/or aligning with the LGBTQIA community with physical assault. It further found that they showed resilience and consistency when it came to academic performance. This, they attributed to their urge to “prove the naysers wrong” as they have been told that they will never make it in life because of their sexuality. The study recommends that the university should engage external stakeholders on the decriminalization of homosexuality and that the university should protect their students from all sort of harm. , Thesis (Masters) -- Faculty of Humanities, Social Sciences and Law, 2021
- Full Text:
- Date Issued: 2021-00
- Authors: Luvo , Kasa
- Date: 2021-00
- Subjects: Sex
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/7950 , vital:57232
- Description: Sexuality remains one of the most misinterpreted and misunderstood social concepts. The societal norms have had a role to play. The identification and acceptance of heterosexuality as the only sexual practice has created some misconceptions. Furthermore, the role played by religion has a tremendous influence on how people views sexuality. However, the aim of the study is to investigate the experiences of the LGBTQIA society with special reference to students residing in the OR Tambo district municipality. Social Constructionism and Five Faces of Oppression are theories that underpinned this study. Furthermore, the nature of this research is descriptive and explorative and the methodology utilized in this study correlates to the mentioned research design. Therefore, qualitative research method was adopted in this study. A sample of 15 participants was utilized, and Non-probability sampling procedure was used through snowball sampling. An in-depth interview guide was used for data collection and thematic analysis approach was utilized for the analysis. Findings of the study suggests that there is rife homophobia in the IHL; the students subscribing to heteronormativity have been threatening those who were homosexuals and/or aligning with the LGBTQIA community with physical assault. It further found that they showed resilience and consistency when it came to academic performance. This, they attributed to their urge to “prove the naysers wrong” as they have been told that they will never make it in life because of their sexuality. The study recommends that the university should engage external stakeholders on the decriminalization of homosexuality and that the university should protect their students from all sort of harm. , Thesis (Masters) -- Faculty of Humanities, Social Sciences and Law, 2021
- Full Text:
- Date Issued: 2021-00
Factors that influence guest satisfaction with the hospitality establishments: evidence from hospitality industry in Eastern Cape, South Africa
- Mxunyelwa, S, Mtshokotshe, Z
- Authors: Mxunyelwa, S , Mtshokotshe, Z
- Date: 2021-00-00
- Subjects: Hotels , Antifungal agents
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/6758 , vital:48990 , https://www.ijicc.net/index.php/ijicc-editions/2021/226-vol-15-iss-10
- Description: The management of guests’ satisfaction is imperative for the sustainability of hospitality establishments. The guests’ satisfaction is a lifeblood of a thriving hospitality establishment such as the hotel, guest house, lodge and Bed and Breakfast to mention but a few. The purpose of this paper was to examine the influence of the five dimensional factors of service quality on guest expectations and experiences in hotels in Eastern Cape, South Africa. Furthermore, the paper sought to analyse the factors among the five dimensions that have a main role in driving overall guest expectations and experiences. A purposive sampling method was employed in the data collection process. Primary data was collected through interviews with hotel managers in the Eastern Cape, South Africa. The analysis of variance (ANOVA) among factor was undertaken in order to analyse the five factors. The findings elucidate that tangibles, responsiveness and assurance play a significant role in driving guest expectations and experiences in the South African hotel industry. The paper further underscores that reliability and empathy are an integral part in providing memorable experience for the guests in hotels. Furthermore, service quality is one of the key aspects to guest expectations and experiences. Conversely, the tangible variable is deemed to be the most important factor driving guest expectations and experiences in the context of the South African hotel industry. It is evident from the findings of the paper improve guest expectations and experiences hoteliers should emphasise the following attributes: ‘reliability’, ‘empathy’ and ‘assurance. The findings of this paper makes a meaningful contribution to a better understanding of the main factors that influence guest expectations and experiences. The results of this paper have implications from a managerial point of view in the highly competitive South African hotel industry.
- Full Text:
- Date Issued: 2021-00-00
- Authors: Mxunyelwa, S , Mtshokotshe, Z
- Date: 2021-00-00
- Subjects: Hotels , Antifungal agents
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/11260/6758 , vital:48990 , https://www.ijicc.net/index.php/ijicc-editions/2021/226-vol-15-iss-10
- Description: The management of guests’ satisfaction is imperative for the sustainability of hospitality establishments. The guests’ satisfaction is a lifeblood of a thriving hospitality establishment such as the hotel, guest house, lodge and Bed and Breakfast to mention but a few. The purpose of this paper was to examine the influence of the five dimensional factors of service quality on guest expectations and experiences in hotels in Eastern Cape, South Africa. Furthermore, the paper sought to analyse the factors among the five dimensions that have a main role in driving overall guest expectations and experiences. A purposive sampling method was employed in the data collection process. Primary data was collected through interviews with hotel managers in the Eastern Cape, South Africa. The analysis of variance (ANOVA) among factor was undertaken in order to analyse the five factors. The findings elucidate that tangibles, responsiveness and assurance play a significant role in driving guest expectations and experiences in the South African hotel industry. The paper further underscores that reliability and empathy are an integral part in providing memorable experience for the guests in hotels. Furthermore, service quality is one of the key aspects to guest expectations and experiences. Conversely, the tangible variable is deemed to be the most important factor driving guest expectations and experiences in the context of the South African hotel industry. It is evident from the findings of the paper improve guest expectations and experiences hoteliers should emphasise the following attributes: ‘reliability’, ‘empathy’ and ‘assurance. The findings of this paper makes a meaningful contribution to a better understanding of the main factors that influence guest expectations and experiences. The results of this paper have implications from a managerial point of view in the highly competitive South African hotel industry.
- Full Text:
- Date Issued: 2021-00-00
Investigating the key performance factors in circumventing the effects of sanctions imposed by the gulf cooperation council (gcc). A case study of qatar airways (2016-2020)
- Authors: Mutebuka , Tonderai
- Date: 2021-00
- Subjects: Industry 4.0 , Airport authorities , Aviation
- Language: English
- Type: Master's/Doctoral theses , text
- Identifier: http://hdl.handle.net/11260/6457 , vital:46285
- Description: The study aimed to investigate the key performance factors in circumventing the effects of sanctions imposed by the Gulf Cooperation Council (GCC) on Qatar. A case study of Qatar Airways (2016-2020) in the form of desktop analysis/document review coupled with observation was carried out. Effects of sanctions identified included the closure of air corridors, increased operational costs, and in-access to services from certain insurance companies and travel agencies. From the results, management was observed to have implemented the following measures to caution the airlines from the effects of sanctions: close monitoring of flights, integration of all operations activities, network expansion, effective marketing, continued engagement with the sanction imposers, consistency in terms of management action and the messages communicated and fighting sanctions legally through the courts. Key Success Factors (KSFs) were extracted from these management initiatives credited with the continued success of Qatar Airways which included marketing, Corporate Social Responsibility (CSR), service quality, marketing, security, resources availability, technology, synergies, diversification, and government support. From the management initiatives, Key Performance Indicators (KPIs) were also extracted which acted as barometers to indicate the progress being made by implementation of these management initiatives in the fight against sanctions. These included accolades, passengers/cargo, fleet size, revenue, employees, and crisis indicators. These findings from the study can be used by other airlines that may find themselves under sanctions. , Thesis (MCom) -- Faculty of Commerce and Administration, 2021
- Full Text:
- Date Issued: 2021-00
- Authors: Mutebuka , Tonderai
- Date: 2021-00
- Subjects: Industry 4.0 , Airport authorities , Aviation
- Language: English
- Type: Master's/Doctoral theses , text
- Identifier: http://hdl.handle.net/11260/6457 , vital:46285
- Description: The study aimed to investigate the key performance factors in circumventing the effects of sanctions imposed by the Gulf Cooperation Council (GCC) on Qatar. A case study of Qatar Airways (2016-2020) in the form of desktop analysis/document review coupled with observation was carried out. Effects of sanctions identified included the closure of air corridors, increased operational costs, and in-access to services from certain insurance companies and travel agencies. From the results, management was observed to have implemented the following measures to caution the airlines from the effects of sanctions: close monitoring of flights, integration of all operations activities, network expansion, effective marketing, continued engagement with the sanction imposers, consistency in terms of management action and the messages communicated and fighting sanctions legally through the courts. Key Success Factors (KSFs) were extracted from these management initiatives credited with the continued success of Qatar Airways which included marketing, Corporate Social Responsibility (CSR), service quality, marketing, security, resources availability, technology, synergies, diversification, and government support. From the management initiatives, Key Performance Indicators (KPIs) were also extracted which acted as barometers to indicate the progress being made by implementation of these management initiatives in the fight against sanctions. These included accolades, passengers/cargo, fleet size, revenue, employees, and crisis indicators. These findings from the study can be used by other airlines that may find themselves under sanctions. , Thesis (MCom) -- Faculty of Commerce and Administration, 2021
- Full Text:
- Date Issued: 2021-00
The effect of academic staff development on lecturer teaching practices at a historically disadvantaged institution: lecturer’ perspectives
- Baleni, Zwelijongile Gaylard
- Authors: Baleni, Zwelijongile Gaylard
- Date: 2021-00
- Subjects: Universities and colleges -- Professional staff
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/11260/8021 , vital:59331
- Description: This study aimed to determine the lecturers’ perspective on the role of Academic Staff Development (ASD) in enhancing and upskilling lecturers' teaching practices and strategies to improve student learning. The study was undertaken at a comprehensive HE Institution in the Eastern Cape province of South Africa. This study was based on the critical theory which advances change, transformation, emancipation, contradiction, alienation and domination, tenets that academic staff development also advocates. Academic development is supported by principles upheld by critical theory, for example, empowerment, transformation and democracy. For this study, the population comprised those lecturers who attended academic staff development workshops as from 2015 to 2017 at the HDI. In line with the Quanti-Quali mixed explanatory sequential approach, I collected quantitative data from academics using questionnaires; followed by interviews to collect qualitative data. The results showed that the majority appreciated academic staff development as a career changing experience as it capacitated them to teach, grounding them in pedagogical content knowledge in addition to their discipline specialisations. Some constraining conditions to the uptake of ASD at the HDI emerged from the study. Due to the privileging of research over teaching, ASD was seen as a waste of their research time. Institutional environment constraints such as huge workloads, constraining departmental cultures; poor timing of ASD workshops, poor institutional communication about ASD activities and lack of monitoring of implementing those skills, were classified as hindrances. Finally, it is clear that lecturers are made, not born. Recommendations are that it must be compulsory for all academics to attend ASD workshops at least bi-annually. ASDs should be planned and conducted in three phases, namely, pre-workshop, workshop and post-workshop phases. , Thesis (Doctoral) -- Faculty of Education Sciences, 2021
- Full Text:
- Date Issued: 2021-00
- Authors: Baleni, Zwelijongile Gaylard
- Date: 2021-00
- Subjects: Universities and colleges -- Professional staff
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/11260/8021 , vital:59331
- Description: This study aimed to determine the lecturers’ perspective on the role of Academic Staff Development (ASD) in enhancing and upskilling lecturers' teaching practices and strategies to improve student learning. The study was undertaken at a comprehensive HE Institution in the Eastern Cape province of South Africa. This study was based on the critical theory which advances change, transformation, emancipation, contradiction, alienation and domination, tenets that academic staff development also advocates. Academic development is supported by principles upheld by critical theory, for example, empowerment, transformation and democracy. For this study, the population comprised those lecturers who attended academic staff development workshops as from 2015 to 2017 at the HDI. In line with the Quanti-Quali mixed explanatory sequential approach, I collected quantitative data from academics using questionnaires; followed by interviews to collect qualitative data. The results showed that the majority appreciated academic staff development as a career changing experience as it capacitated them to teach, grounding them in pedagogical content knowledge in addition to their discipline specialisations. Some constraining conditions to the uptake of ASD at the HDI emerged from the study. Due to the privileging of research over teaching, ASD was seen as a waste of their research time. Institutional environment constraints such as huge workloads, constraining departmental cultures; poor timing of ASD workshops, poor institutional communication about ASD activities and lack of monitoring of implementing those skills, were classified as hindrances. Finally, it is clear that lecturers are made, not born. Recommendations are that it must be compulsory for all academics to attend ASD workshops at least bi-annually. ASDs should be planned and conducted in three phases, namely, pre-workshop, workshop and post-workshop phases. , Thesis (Doctoral) -- Faculty of Education Sciences, 2021
- Full Text:
- Date Issued: 2021-00
The relationship between energy price and economic growth in South Africa
- Authors: Takentsi, Siyakudumisa
- Date: 2021-00
- Subjects: Commerce in economics
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/10272 , vital:74954
- Description: This study empirically investigated the relationship between energy prices and economic growth in South Africa by employing the auto regressive distributed lag (ARDL) bounds test technique for the period from 1994 to 2019. The ARDL model is capable of detecting hidden co-integration relationships and perfectly works even in the series that are integrated of different orders. The study found the presence of a long-run relationship between the variables. The findings revealed that electricity prices have a negative impact on economic growth in the long run and short run, while crude oil prices highlighted a positive linkage with economic growth in the long run and short run. The Granger causality analysis indicated the non-existence of causal relationship between energy prices and economic growth in South Africa. However, in South Africa the Granger causality found unidirectional causality from labour productivity to economic growth and from gross fixed capital formation to economic growth. The study recommends that the government should take steps to mitigate the effects of rising in electricity prices. , Thesis (Masters) -- Faculty of Economics and Financial Sciences, 2021
- Full Text:
- Date Issued: 2021-00
- Authors: Takentsi, Siyakudumisa
- Date: 2021-00
- Subjects: Commerce in economics
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/10272 , vital:74954
- Description: This study empirically investigated the relationship between energy prices and economic growth in South Africa by employing the auto regressive distributed lag (ARDL) bounds test technique for the period from 1994 to 2019. The ARDL model is capable of detecting hidden co-integration relationships and perfectly works even in the series that are integrated of different orders. The study found the presence of a long-run relationship between the variables. The findings revealed that electricity prices have a negative impact on economic growth in the long run and short run, while crude oil prices highlighted a positive linkage with economic growth in the long run and short run. The Granger causality analysis indicated the non-existence of causal relationship between energy prices and economic growth in South Africa. However, in South Africa the Granger causality found unidirectional causality from labour productivity to economic growth and from gross fixed capital formation to economic growth. The study recommends that the government should take steps to mitigate the effects of rising in electricity prices. , Thesis (Masters) -- Faculty of Economics and Financial Sciences, 2021
- Full Text:
- Date Issued: 2021-00
The relationship between financial development and energy consumption in South Africa
- Authors: Lefatsa, Palesa Milliscent
- Date: 2021-00
- Subjects: Commerce in Economics
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/10262 , vital:74952
- Description: The study empirically examined the relationship between financial development and energy consumption in South Africa for the period 1980 to 2018. To achieve this objective, the study employed an autoregressive distributed lag bounds technique and Granger causality tests. Financial development, industrialisation, and urbanisation displayed a positive and significant relationship with energy consumption, both in the short run and long run. Economic growth was positive but not significant in the shortrun and long-run. Granger causality test results displayed a unidirectional causality running from financial development and industrialisation to energy consumption. This is in favour of an alternative hypothesis, meaning there is a relationship between financial development and energy consumption in South Africa. This study recommends policies that will allow financial development to stimulate clean energy consumption while considering increases in electricity consumption. The South African government must introduce new financial policies to enhance the process of capitalisation and produce sound energy infrastructure and introduce investments in renewable energy sources to safeguard against carbon emissions. , Thesis (Masters) -- Faculty of Economics and Financial Sciences, 2021
- Full Text:
- Date Issued: 2021-00
- Authors: Lefatsa, Palesa Milliscent
- Date: 2021-00
- Subjects: Commerce in Economics
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/10262 , vital:74952
- Description: The study empirically examined the relationship between financial development and energy consumption in South Africa for the period 1980 to 2018. To achieve this objective, the study employed an autoregressive distributed lag bounds technique and Granger causality tests. Financial development, industrialisation, and urbanisation displayed a positive and significant relationship with energy consumption, both in the short run and long run. Economic growth was positive but not significant in the shortrun and long-run. Granger causality test results displayed a unidirectional causality running from financial development and industrialisation to energy consumption. This is in favour of an alternative hypothesis, meaning there is a relationship between financial development and energy consumption in South Africa. This study recommends policies that will allow financial development to stimulate clean energy consumption while considering increases in electricity consumption. The South African government must introduce new financial policies to enhance the process of capitalisation and produce sound energy infrastructure and introduce investments in renewable energy sources to safeguard against carbon emissions. , Thesis (Masters) -- Faculty of Economics and Financial Sciences, 2021
- Full Text:
- Date Issued: 2021-00
The relationship between financial development and energy consumption in South Africa
- Authors: Lefatsa, Palesa Milliscent
- Date: 2021-00
- Subjects: Commerce in Economics
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/10192 , vital:74948
- Description: The study empirically examined the relationship between financial development and energy consumption in South Africa for the period 1980 to 2018. To achieve this objective, the study employed an autoregressive distributed lag bounds technique and Granger causality tests. Financial development, industrialisation, and urbanisation displayed a positive and significant relationship with energy consumption, both in the short run and long run. Economic growth was positive but not significant in the shortrun and long-run. Granger causality test results displayed a unidirectional causality running from financial development and industrialisation to energy consumption. This is in favour of an alternative hypothesis, meaning there is a relationship between financial development and energy consumption in South Africa. This study recommends policies that will allow financial development to stimulate clean energy consumption while considering increases in electricity consumption. The South African government must introduce new financial policies to enhance the process of capitalisation and produce sound energy infrastructure and introduce investments in renewable energy sources to safeguard against carbon emissions. , Thesis (Masters) -- Faculty of Economics and Financial Sciences, 2021
- Full Text:
- Date Issued: 2021-00
- Authors: Lefatsa, Palesa Milliscent
- Date: 2021-00
- Subjects: Commerce in Economics
- Language: English
- Type: Masters theses , text
- Identifier: http://hdl.handle.net/11260/10192 , vital:74948
- Description: The study empirically examined the relationship between financial development and energy consumption in South Africa for the period 1980 to 2018. To achieve this objective, the study employed an autoregressive distributed lag bounds technique and Granger causality tests. Financial development, industrialisation, and urbanisation displayed a positive and significant relationship with energy consumption, both in the short run and long run. Economic growth was positive but not significant in the shortrun and long-run. Granger causality test results displayed a unidirectional causality running from financial development and industrialisation to energy consumption. This is in favour of an alternative hypothesis, meaning there is a relationship between financial development and energy consumption in South Africa. This study recommends policies that will allow financial development to stimulate clean energy consumption while considering increases in electricity consumption. The South African government must introduce new financial policies to enhance the process of capitalisation and produce sound energy infrastructure and introduce investments in renewable energy sources to safeguard against carbon emissions. , Thesis (Masters) -- Faculty of Economics and Financial Sciences, 2021
- Full Text:
- Date Issued: 2021-00