6t5h7p00000kbhw0.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1681 , vital:37875
- Full Text:
A framework for the successful management of the service suppliers in the public sector in South Africa
- Authors: Fudu, Anele George
- Date: 2021-04
- Subjects: Management , Business logistics , Government business enterprises -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/51411 , vital:43272
- Description: The Public sector outsources the service to the private service suppliers through tendering and the awarding of contracts to the successful service providers. There is a lot of money budgeted and spent on service providers; therefore, there is a great need to manage the service providers successfully, in order to deliver a reliable service to the community; and to reduce the cost thereof. The study focused on the successful management of the service suppliers, in order to deliver contract deliverables. Poor performance of the service providers might well lead to schedule overruns, contract over-expenditure and contract cancellations. Inadequate performance management causes service suppliers not to perform at their optimum level. The study aimed to contribute to the development of the framework for performance management of the service suppliers in the public sector in South Africa. The primary objectives of the study were to investigate and develop a framework for managing and enhancing the performance of the service suppliers in the public sector. More specifically, the study investigated the influence of scope of work, a contract strategy, performance management, risk management and change management. The study sought to formulate a structured and practical approach on how to manage service suppliers to the public sector. The study will seek to understand what influences the success for the win-win approach in the Public Sector and Services Suppliers – so that both parties can see themselves as partners in the delivery of the services. The sample consists of 70 employees across all the public sector in South Africa, which consists of national government, provincial municipalities, district municipalities, local government and State-owned companies. The study targeted those respondents involved in the management of the service suppliers to the public study. The empirical results show that the management of the service providers’ performance in the public sector is critical to the service delivery and the management of the final cost. , Thesis (MBA) -- Faculty of Business and Economic Sciences, Business Administration, 2021
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- Date Issued: 2021-04
An investigation of the role of leadership in strategic planning
- Authors: Devenish, Sean
- Date: 2007
- Subjects: Leadership , Strategic planning , Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8744 , http://hdl.handle.net/10948/746 , Leadership , Strategic planning , Management
- Description: Leadership and planning requires more strategic thinkers on all management levels in an organization. Historically, senior management does not effectively identify those leaders that posses the core traits and competencies to adequately influence the corporate culture by way of transformational and visionary leadership styles, so that it is aligned to the long-term strategy. In this research the author first embarked on a theoretical study into leadership and the associated contingency models, which have lead to the emergence of new styles of leadership, such as transformational, situational and visionary leadership. Thereafter, successful strategy planning and implementation was investigated to determine which leadership styles did the literature reveal are more conducive to successfully executing strategy in adaptive and culturally diverse corporate cultures. Thirdly, an empirical study was conducted to ascertain to what extent transformational and transactional leadership practices by South African firms are being adopted, and the amount of emphasis placed on the strategic thinking process between the leadership styles. Lastly, the data was analysed to explain the relationship between transformational and transactional leadership and strategic planning, and to make recommendations based on the research.
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- Date Issued: 2007
article_13_vol_6__1__2017.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1680 , vital:37874
- Full Text:
article_20_vol_6__1__2017.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1698 , vital:37865
- Full Text:
article_27_vol_9_2__2020_wsu.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1701 , vital:37867
- Full Text:
article_32_vol_9_2__2020_wsu.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1685 , vital:37864
- Full Text:
article_33_vol_7_4__2018.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1652 , vital:37869
- Full Text:
article_34_vol_8_3__2019.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1668 , vital:37876
- Full Text:
article_36_vol_5__3__final.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1671 , vital:37868
- Full Text:
article_43_vol_7__2__2018.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1676 , vital:37871
- Full Text:
article_49_vol_8_4__2019_wsu.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1689 , vital:37870
- Full Text:
article_9_vol_7_5__2018.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1705 , vital:37866
- Full Text:
article_9_vol_9_2__2020_wsu.pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1653 , vital:37862
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Assessing the role of leadership in strategic planning
- Authors: Solomon, Wesley Anthony
- Date: 2006
- Subjects: Leadership , Strategic planning , Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8758 , http://hdl.handle.net/10948/609 , Leadership , Strategic planning , Management
- Description: Effective leadership is one of the most important factors that influence the performance of an organization. Effective leadership together with supervision are similar in terms of their influence on others towards achieving the goals of the organization. Therefore, effective leadership and supervision are principal activities through which organizational goals and objectives are achieved.
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- Date Issued: 2006
Business Management: BEC 121 & 121E
- Authors: Masocha, Reginald , Rungani, Ellen , Puchert, Juliet
- Date: 2011-01
- Subjects: Management
- Language: English
- Type: Examination paper
- Identifier: vital:17515 , http://hdl.handle.net/10353/d1011118
- Description: Business Management: BEC 121 & 121E, Supplementary examination January/February 2011.
- Full Text: false
- Date Issued: 2011-01
Festivals_as_a_Niche_for_Local_Economic_Developmen (1).pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1661 , vital:37863
- Full Text:
Introduction to Business Management: BEC 121 & 121E
- Authors: Puchert, Juliet , Masocha, Reginald , Rungani, Ellen
- Date: 2012-01
- Subjects: Management
- Language: English
- Type: Examination paper
- Identifier: vital:17442 , http://hdl.handle.net/10353/d1010253
- Description: Introduction to Business Management: BEC 121 & 121E, Supplementary examination January 2012.
- Full Text: false
- Date Issued: 2012-01
Management and performance indicators of micro-finance institutions in Uganda
- Authors: Milly, Kwagala
- Date: 2011
- Subjects: Microfinance -- Uganda , Financial institutions -- Uganda -- Management , Management , Performance standards
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9273 , http://hdl.handle.net/10948/1641 , Microfinance -- Uganda , Financial institutions -- Uganda -- Management , Management , Performance standards
- Description: The purpose of this study is to examine how the management of micro-finance institutions in Uganda has affected the performance indicators of these institutions, and whether or not the management of these institutions is responsible for their failure. The need to carry out this study arose as micro-finance institutions in Uganda failed to attain their planned performance indicators, to such a degree that most of them closed down. Although at their inception there was considerable entrepreneurial activity supported by a highly favourable government policy environment, their closure soon after establishment raised concern as to what caused them to fail. This study was encouraged by the observation that most of these institutions failed to realise their performance indicators as planned, but the underlying cause was not clear. Thus, the study focuses on establishing stakeholder perceptions of the management of the micro-finance institutions, and the relationship between their management (planning, implementation of planned programmes, and control) and their performance indicators, following the rationale of the functional and contingency paradigms of the concept of management. The study examines the way management dealt with these institutions‟ internal and external environments to influence their ability to realise their planned performance. The study is conducted using positivistic research methodology. This involved a collection of quantitative data from a sample of 454 respondents, including 64 managers, 177 employees, and 213 clients. Structured questionnaires were used to collect the data, and purposive and convenience sampling were applied to select the respondents. The respondents were selected from 56 randomly selected micro-finance institutions operating in Central Uganda and representing 75 percent of the country‟s operational institutions by December 2009. The data were analysed using the narrative, chi-square test, the ANOVA, factor analysis, and correlation and regression methods of analysis aided by the SPSS programme. The findings show that 79.2 percent of stakeholders (managers, employees, and clients) perceived that the management of their institutions was not conducted well in terms of planning, plan implementation, and control. Eighty-one (81) percent of both managers and employees and 83.4 percent of clients held the perception that the institutions failed xvi to achieve their performance indicators as planned. Furthermore, 81.7 percent of both managers and employees described their institutions‟ internal environment as largely defined by unsatisfactory supervision, and 66.9 percent of them revealed that their institutions‟ external environment was defined by family relations. These relations adversely affected the ownership, decision-making, employee recruitment, and deployment in the institutions. The findings also show that there were significant positive but weak relationships between management (planning, implementation, control, and dealing with the internal environment and the impact of the external environment) and the performance indicators of the institutions. The management of the institutions realised only 24.8 percent of their predicted performance indicators. Of the 13 null hypotheses that were formulated for this study, seven were rejected and the alternative hypotheses were accepted, while six were accepted. All the dimensions of the management of the micro-finance institutions in Uganda need to be developed if the performance of the institutions is to be improved and sustained to desired levels. It is suggested that large performance improvements will be realised by ameliorating all the dimensions of the institutions' management, while placing more emphasis on improving the following dimensions: the organisation of the institutions; the managing of their internal environment and the impact of their external environment; the conduct of their internal concurrent control; and the planning of their performance indicators and marketing, involving all the stakeholders, in particular the managers, employees, clients, Government, and the Uganda Micro-finance Forum, where necessary. Further research is recommended into other factors affecting the performance indicators of the institutions, since none of the management functions had explained them properly.
- Full Text:
- Date Issued: 2011
marketingReligioustourism (1).pdf
- Authors: Siyabonga Mxunyelwa
- Subjects: Tourism , Management , Small Business , Festivals and Events , Sport Tourism , Local Economic Development
- Identifier: http://hdl.handle.net/11260/1658 , vital:37872
- Full Text: