Impact of access to free basic electricity on households' poverty in Buffalo City Municipality in the Eastern Cape
- Authors: Mvondo, Jephthe M
- Date: 2010
- Subjects: Household surveys -- South Africa -- Eastern Cape , Poverty -- South Africa -- Eastern Cape , Quality of life -- South Africa -- Eastern Cape , Electric utilities -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11419 , http://hdl.handle.net/10353/280 , Household surveys -- South Africa -- Eastern Cape , Poverty -- South Africa -- Eastern Cape , Quality of life -- South Africa -- Eastern Cape , Electric utilities -- South Africa -- Eastern Cape
- Description: The study was premised on the truism that men have historically served in higher echelons of organizational management structures and women are under-represented. The principal objective was to explore the constraints faced by women in accessing higher leadership and senior management positions in public, private and non-governmental organisations in Zimbabwe. This study adopted the triangulation method, that is, qualitative and quantitative approaches. These mixed research methods, were upgraded by the feminist research methodologies, thereby making a contribution in the field of research. The study found out that the constraints that mostly hinder women from accessing leadership and senior management positions in public, private and NGOs were cultural practices, which represent levels of power and control that in turn hinder reforms; and women's socialisation into feminised roles. The study also found out that in most organisations, most females work under male leadership, and this traditional organisational culture, needs to be deconstructed and reversed in order to achieve gender equality. The study recommended for a human centric and integrated organizational management strategy for public, private and NGOs in Zimbabwe. The adoption of a human centric and integrated management approach should aim at gender equity and reduce women's under-representation. A human centred organizational culture has to be practiced, that would create organisational ethos that guide organizational management. An integrated organizational management approach should integrate all systems and processes into one complete framework, enabling people to work as a single unit, unified by organizational goals, shared vision and common values. The system should depend on a balanced mix of the masculine and feminine attributes. The approach should put its weight towards adoption of measures to attract, advance and empower women so as to benefit from their qualifications, experience and talent in a highly competitive environment.
- Full Text:
- Date Issued: 2010
Job engagement as a moderator variable to organisational stress and employees’ intention to quit among administrative personnel at the University of Fort Hare in the Eastern Cape
- Authors: Mxenge, Sandiswa Vuyokazi
- Date: 2014
- Subjects: Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11563 , http://hdl.handle.net/10353/d1015074 , Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Description: This research study investigated the effect of job engagement to organisational stress and the employees’ intention to quit among administrative personnel at the University of Fort Hare. The main objectives of this study were determining the effects of organisational stress on employees’ intention to quit, examining the role of job engagement as a moderator of the relationship between organisational stress and employees’ intention to quit, and providing results that would lead to a deeper understanding of the nature and extent of the relationship between organisational stress and intention to quit. A survey method was adopted for this study. A questionnaire comprising of four sections: biographical information, ERI questionnaire for stress, turnover intention, and UWES scale, was administered to non-academic support personnel of the University of Fort Hare in all three campuses namely Alice, Bhisho, and East London. Simple random sampling was used to select the participants. The literature reviewed displayed a great need for managers to understand organisational stress and its causes, and how to manage and cope with stress so as to avoid losing employees, especially highly competent employees. The study yielded results that show that there are interrelationships amongst the three variables, and that job engagement does moderate the relationship between organisational stress and employees’ intention to quit.
- Full Text:
- Date Issued: 2014
The study of the levels of patriotism and nationalism of the employees of a developmental local government: the case of Buffalo city Metropolitan Municipality
- Authors: Mxunyelwa, Sweetness Xolisa
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1158 , vital:26531
- Description: The failure to deliver on basic services has strained relationship between the metropolitan and the community. This study therefore aimed to establish the levels of patriotism and nationalism of the employees of Buffalo City Metropolitan Municipality in order to create a framework that can be used to address the low productivity levels and service delivery backlogs. The study was carried out by means of questionnaire survey method and data analysed using one-way analysis of variance (ANOVA). All differences in opinion were considered to be significant at α (hereafter referred to as P) < 0.05. Except for questions 3, 6, 19 and 22 for which responses were influenced by the educational status of the respondents; their opinions for all other questions were not significantly affected by their educational qualifications. In considering question 6, the post-matric certificate holders indicated that they enjoy coaching people on new tasks and procedures (and so are the grade 12 certificate holders) while the post-graduate degree holders (and the degree holders also) were of a neutral disposition to that notion. Interestingly however, is the fact that despite their different places of residence, no statistically significant differences in opinion were recorded in the way respondents’ answered questions asked. The main difference (P = 0.05) was observed between those aged below 30 (who agreed) and those whose age was 50+ (who were neutral) to question 4 (the more challenging a task is, the more I enjoy it). The results of this study therefore indicated that the younger employees enjoy taking on a new or difficult task and that the improvement in the working conditions, remuneration, welfare packages and in training of the employees can improve service delivery in the study area.
- Full Text:
- Date Issued: 2014
A critical evaluation of the management and implementation of performance management and development system: a case study in the Department of Local Government and Traditional Affairs; Bhisho, Eastern Cape
- Authors: Mzileni, Nompumezo
- Date: 2012
- Subjects: Performance -- Management , Strategic planning -- South Africa -- Eastern Cape , Performance awards -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Employees -- In-service training -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11666 , http://hdl.handle.net/10353/d1007109 , Performance -- Management , Strategic planning -- South Africa -- Eastern Cape , Performance awards -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Employees -- In-service training -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape
- Description: Performance management systems help align individual goals and objectives with those of the organisation. The system engages employees and thereby directs them toward achieving the strategic goals of the organisation. The purpose of this research study was to conduct a critical evaluation on the management and implementation of Performance management and development System in the Department of Local Government and Traditional Affairs. Despite the importance of performance management, most organisations find it difficult to implement, manage and sustain performance management systems and processes effectively. It is therefore crucial to ensure adequate planning, evaluation and training is done that will support a sustainable process. Given the strategic role played by the SMS, especially the management of Performance Agreements in the realization of government programmes, it is important that departmental officials make efforts to ensure compliance with its provisions. This study has shown that officials have not been accurate enough in their implementation of the PMDS. The study reveals that there is no staff development programme in place that would help develop staff members to grow in the different fields of their jobs. This is a sound reason why staff responded that they are not happy with the current system. It would appear that management does not devote a great deal of time to staff development. The focus of the PMDS needs to be changed from an output-focused system to a management development system, where there is an increased focus on the development of competencies, compared to the current focus on rewarding only output.
- Full Text:
- Date Issued: 2012
Linking performance management to public perceptions of police effectiveness: a case of Queenstown cluster police stations, Eastern Cape (2009-2011)
- Authors: Mziwonke, Bazel Bibi
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11702 , http://hdl.handle.net/10353/d1015148
- Description: This study investigated the relationship between SAPS performance management and measurement assessment patterns and public perceptions of the effectiveness of SAPS. The Performance Management System (PMS) and the Performance Measurement System (PMS1) of SAPS were investigated and it was looked at whether there is a correlation between them. The two internal measurement systems i.e. PMS and PMS1 were compared with the perception of the community about service delivery effectiveness of SAPS. Seven police stations in the Queenstown Cluster participated in the study. Semi-structured interviews were used to gather data from the Cluster Commander, Station Commanders, Production personnel and members of the community. The findings indicated that SAPS has challenges in implementing PMS. Matters of honesty and trust were seen as contributing factors to these challenges. The internal performance management tools do not take into consideration the needs of the community. This transpired on the results of internal performance management which indicated police stations and their members to be performing satisfactory while the community is not satisfied with the police station performance.
- Full Text:
- Date Issued: 2013
The impact of a budget deficit on transport infrastructure investment in South Africa
- Authors: Nanto, Aphiwe
- Date: 2013
- Subjects: Budget deficits -- South Africa , Infrastructure (Economics) -- South Africa , Transportation -- South Africa , Debts, Public -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11478 , http://hdl.handle.net/10353/d1015245 , Budget deficits -- South Africa , Infrastructure (Economics) -- South Africa , Transportation -- South Africa , Debts, Public -- South Africa
- Description: Persistent government budget deficits and government debt have become major concerns in both developed and developing countries. This study investigates the impact of a budget deficit on transport infrastructure investment in South Africa. Quarterly time series data, covering the period 1990q1- 2009q4, was used in this project. The study tests for stationarity using the Augmented Dickey- Fuller and Phillips Perron; it tests for cointegration using the Johansen (1991, 1995) methodology. A vector error correction model is used as an estimation technique. The results of this study show that a budget deficit has a negative impact on transport infrastructure investment in South Africa.
- Full Text:
- Date Issued: 2013
The efficacy of coordinating role of the state ministry of cabinet affairs: a case study - Jonglei State, South Sudan
- Authors: Nathan, Alice Tiyo
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11651 , http://hdl.handle.net/10353/d1006973
- Description: The research attempts to investigate the effectiveness of coordination in the State Ministry of Cabinet Affairs (SMCA), Jonglei State government, South Sudan. The objectives of the study were to identify coordination functions of the state Ministry of Cabinet Affairs, challenges and its role in promoting ethics and good governance in service delivery in Jonglei State. Quantitative and qualitative data was collected from a sample of twenty one respondents which included the State Deputy Governor, Directors of SMCA and Secretariat through questionnaires and interviews. This explored the functions; roles; and its organizational hierarchy which promotes ethical delivery of services and good governance. The study further discusses the levels of the implementation processes and the possible challenges facing SMCA. The results of the study reveal that the SMCA lacks qualified staff, unclear job descriptions and as a result it impinges on coordination and implementation of strategic plans and service delivery within the directorates. The study therefore recommends that for effective and efficient service delivery in promoting ethics and good governance, training of the human resource, recruitment of competent staff, clear job descriptions, regular performance appraisal and effective communication among others are paramount. The study further recommends that gender equality and equity should be addressed in order to meet the Millennium Development Goals (MDGs) in the community.
- Full Text:
- Date Issued: 2013
The effectiveness of centralised human resource management on service delivery: a case of Bedford Hospital, Department of Health, Province of the Eastern Cape
- Authors: Ncebakazi, Frances Qalase
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11683 , http://hdl.handle.net/10353/d1013557
- Description: The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The Eastern Cape Department of Health centralised Human Resource functions from the facilities to the provincial office. This according to the provincial office was to address the over expenditure on Compensation of employees that was highlighted by the Auditor General report of 2008/2009. The researcher was of the opinion that various issues of concern were over looked by the provincial office before or during the implementation of the centralisation of HRM. The primary objective of this study was to examine the effectiveness of the centralisation of HRM on service delivery in the ECDoH and Bedford hospital. The secondary objective was to find out what centralisation is and its implications. Lastly, to develop recommendations which address the outcomes of the study. Purposive sampling was used to identify key informants from Bedford hospital and the provincial office. Interview questions were used to collect data from both respondents. The study examined both responses and grouped them into themes. The findings did not imply that centralisation does not improve service delivery but have indicated a lack of service delivery focus on the part of the provincial office. The research has also revealed that amongst the challenges identified, there were those that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.that were key challenges. The researcher was of the opinion that addressing those key generic challenges would minimise all other challenges and improve service delivery. Lack of communication on organisation strategies and lack of Monitoring and Evaluation systems were identified as key challenges that cut across the entire ECDoH. The study has recommended that the provincial office should improve on communication strategies with the facilities whenever decisions are taken. Secondly, to develop M&E systems in order to ensure that performance standards are monitored and evaluated. This according to the researcher would improve service delivery in the ECDoH and Bedford hospital.
- Full Text:
- Date Issued: 2014
An investigation into the impact of citizen’s protests on the performance of municipalities: a case of Nelson Mandela Bay Metropolitan Municipality
- Authors: Ncipha, Bukiwe
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11692 , http://hdl.handle.net/10353/d1014677
- Description: The aim of this paper is to establish the impact of citizen’s protests on the performance of municipalities with particular reference to Nelson Mandela Bay Metropolitan Municipality. The basis for this study is the wave of strikes that are directed towards municipalities bearing demands for the delivery of basic services. The protests give an indication that municipalities throughout the country are faced with challenges in carrying out their constitutional mandate of delivering basic services and developing the socio-economic status of their constituencies. It thus becomes crucial to get a grasp of the causal factors and to understand the impact of such protest on the performance of municipalities, in order to develop relevant intervention strategies. The research aims to identify the trends and define the nature of these service delivery protests. In order to preserve democracy government ought to take note of the demonstrations because they are a re-occurrence of the past. During the apartheid regime, non-voting civilians used violent protests to raise their dissatisfaction with the government of the day; primarily the protests were aimed at disorganizing and bringing pressure to the government. The situation is different because nowadays citizens have various platforms to raise their concerns hence it becomes crucial to analyse the protests because they may be an indication that the various platforms are not functional and that people want to raise a vote of no confidence to the reigning party. The research entails an overview of local government, the constitutional mandate and developmental role of local government. The paper will also provide a brief synopsis on the state of affairs with regards to the delivery of basic services in Nelson Mandela Bay Metropolitan Municipality. In conclusion there is going to be a list of recommendation based on the findings of this investigation. The recommendations will assist Nelson Mandela Bay Metropolitan Municipality and other municipalities in developing their strategies of delivering services in an effective and efficient manner thus giving meaning to the objectives of the constitution.
- Full Text:
- Date Issued: 2014
A critical assessment of the institutionalisation of Performance Management Systems in Local Government: a special focus on political office bearers and senior managers in O.R Tambo District Municipality
- Authors: Ndabeni, Mziwonke
- Date: 2014
- Subjects: Performance Management System
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11696 , http://hdl.handle.net/10353/d1015109 , Performance Management System
- Description: Service delivery is at the centre of South Africa’s developmental local government. Thus with such a high calling to development, local municipalities play an important role in enhancing development in their areas of jurisdiction. In the area under this study, the Local Government Department has initiated Performance Management as a response to the service delivery hardships and as a bottom up approach to socio economic development of their communities. In the view of Performance Management being used as a tool for enhancing Service delivery, the study therefore sought to discover the role that the Performance Management System is playing in the Local Municipality Development of O.R District. It also sought to find out the extent of support that has been afforded by government and other stakeholders within the context of the cooperative governance. To establish this, the researcher employed the quantitative approach guided by a primary research design. The review of primary data allowed for a close assessment of the Performance Management System in detail. Available data on PMS gave an easier task of assessing the impact of PMS in the district and the constraints they have faced so far. The findings from the study revealed that PMS in the district show a great potential for better performance if performance management systems were to be understood by all staff members of the municipality. It has been also observed that they lack information on performance management, proper finance management, and diversification and value addition for their service delivery so as to increase their competitiveness. It is imperative therefore to recommend further training on good Performance management skills and sourcing for employees and understanding new PMS. This form of support will go a long way in ensuring the sustainability of Performance Management System in the O.R. District Municipality. Keywords: Performance Management System, Political office bearers and Senior Manager O.R District.
- Full Text:
- Date Issued: 2014
Quality assessment of information systems in SMEs: a study of Eldoret Town in Kenya
- Authors: Ndiege, Joshua Rumo Arongo
- Date: 2010
- Subjects: Small business -- Kenya , Financial institutions -- Kenya , Small business -- Kenya -- Data processing , Information technology -- Kenya -- Evaluation
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11132 , http://hdl.handle.net/10353/d1000973 , Small business -- Kenya , Financial institutions -- Kenya , Small business -- Kenya -- Data processing , Information technology -- Kenya -- Evaluation
- Full Text: false
- Date Issued: 2010
Community development projects and food security: the case of Zanyokwe Irrigation Project Eastern Cape Province, South Africa
- Authors: Ndlovu, Sikhanyiso
- Date: 2012
- Subjects: Community development -- South Africa -- Eastern Cape , Irrigation farming -- South Africa -- Eastern Cape , Farms Small -- South Africa -- Eastern Cape , Family farms -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Agricultural development projects -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11438 , http://hdl.handle.net/10353/d1007226 , Community development -- South Africa -- Eastern Cape , Irrigation farming -- South Africa -- Eastern Cape , Farms Small -- South Africa -- Eastern Cape , Family farms -- South Africa -- Eastern Cape , Food security -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Agricultural development projects -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Description: Although food insecurity is said to have decreased in South Africa in the past years particularly at the national level, however, at household level a substantial proportion of households remains at risk of food insecurity and are experiencing hunger particularly in the Eastern Cape Province were poverty is rife. Food insecurity in the Eastern Cape Province is attributed to the fact that agriculture, the mainstay of the rural economy is no longer given the value that it should carry, does not help the situation. Despite much research on food (in) security in South Africa, the link between poverty and household food security is not at all clear. This study seeks to fill this gap specifically by looking at the linkages in the main between food security and poverty especially in the community level. Amidst the various programmes and initiatives that are in place in South Africa, there is continual prevalence of food insecurity facing the majority of South African households. The major aim of this study was therefore to examine the impact of one of these programmes, the Zanyokwe irrigation scheme in enhancing food security not only for the farmers but also for the surrounding communities. This study adopted a qualitative approach to research. The study unearthed that even though Zanyokwe irrigation scheme has played an indispensable role in enhancing food security for the smallholder farmers and the community at large challenges such as market challenges, road infrastructural issues, land tenure issues, lack of proper coordination amongst the farmers as well as farmer empowerment are a major limitation to the growth of the irrigation scheme and the farmers. Thus, the study recommended that farmer support services, training, agriculture subsidies, improved infrastructure as well as addressing market related challenges will go a long way in reducing the plight of the Zanyokwe farmers as well as enhancing food security
- Full Text:
- Date Issued: 2012
An assessment of the impact of HIV/Aids on the children’s right to education: a case study of HIV/Aids orphans and vulnerable children in the Amathole district
- Authors: Ndonga, Moreblessing Memory
- Date: 2012
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11450 , http://hdl.handle.net/10353/d1018651
- Description: The research investigated the impact of HIV/AIDS on the children’s right to education with special focus on OVCs. The main aim of the research was to assess the impact of HIV/AIDS on the children’s right to education through examining its impact on children’s experiences and opportunities for meaningful access to education in the Amathole district of the Eastern Cape Province. The study also sought to investigate how HIV/AIDS programmes can be made an effective part of the education system in terms of the rights-based approach. The study adopted qualitative methods of research and semi-structured interviews, direct observation and literature review as methods of data collection. The findings and responses of all the respondents were analysed and discussed within a rights-based framework. The study identified four pertinent issues which include denial of children’s rights to education, to non-discrimination, to parental care and to lack of protection from abuse as four structural issues that need urgent attention. Thus, the study found out that HIV/AIDS is indeed a development problem and that it can be dealt with using some existing development approaches such as the rights-based approaches. Key recommendations are that HIV/AIDS programmes which are meant to benefit children must be made an effective part of the education system in terms of the rights-based approach. The findings of this research can be used by the Department of Social Development (DoSD), Department of Education (DoE), Non-governmental Organisations (NGOs), social workers, Community Based Organisations (CBOs), Politicians and other professionals who work closely with the Orphaned and vulnerable children (OVCs). These findings can be used to broaden people’s understanding on the impact of HIV/AIDS on the children’s right to education.
- Full Text:
- Date Issued: 2012
An evaluation of the coordination of selected decentralised provincial services in the province of the Eastern Cape and its relationship with similar municipal services
- Authors: Ndude, Peace-maker Mqokeleli
- Date: 2009
- Subjects: Social service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11634 , http://hdl.handle.net/10353/158 , Social service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: In this study, it was attempted to gain insight on coordination of decentralized health and social development services. Further, it was attempted to evaluate the coordinating arrangements of and relationship between decentralized provincial health and social development services with similar services rendered by district and local municipalities. Since the literature on coordination of decentralized services is limited, it is anticipated that this study will provide valuable information for further research on the topic. In the literature study undertaken however, it was evident that coordination of services increases the rate of effectiveness and efficiency in the delivery of public services. It was found that role players can no longer afford to work in different compartments. They need to work cooperatively together in achieving unity of purpose, unity of effort as well as unity of action towards the realization of the objectives of government, that of rendering of public services. Thirty four respondents composed of mayors in Amathole District Municipality and Buffalo City Local Municipality, municipal managers for the respective municipalities, portfolio heads for health and social development services in the respective municipalities as well as two councillors, one in each municipality, were given questionnaires to complete. Also given questionnaires to complete were the political office bearers of the Provincial Department of Health and the Provincial Department of Social Development as well as respective Heads of the two departments. Again, officials of the five decentralized offices of the Provincial Department of Health and the Department of Social Development namely, Mbashe, Mnquma, Buffalo City, (v) Amahlathi and Nkonkobe, were given questionnaires to complete. The intentions of the study were to determine the effectiveness in coordinating the rendering of health and social development services between the Provincial Authority, the district as well as local municipalities in the Eastern Cape. Also, the intention was to determine the problem areas in the coordination of the health and social development services rendered by the above authorities. Lastly, the intention was to ascertain whether or not proper measures and standards are put in place for the effective coordination of health and social development services rendered by the above authorities. The findings of the study confirmed firstly, that there is a need to coordinate decentralised health and social development services with similar services rendered by district and local municipalities as well as other role players. Secondly, the study confirmed that departments and municipalities experience problems of coordinating decentralised health and social development services. Thirdly, the study confirmed that there are measures in place to coordinate decentralised health and social development services with similar services rendered by municipalities and other role players. Lastly, the study confirmed, that such measures are not properly defined and need to be strengthened.
- Full Text:
- Date Issued: 2009
An analysis of the politics-administrative interface and its impact on delivery of municipal services: a case of the Mnquma Local Municipality
- Authors: Ndudula, Mziwoxolo Rutherford
- Date: 2013
- Subjects: Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11659 , http://hdl.handle.net/10353/d1007043 , Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Description: The study took a qualitative approach to the analysis of the effect of the politics-administrative interface on municipal service delivery. It was a case study of the Mnquma local municipality in the Eastern Cape Province. The researcher developed a keen interest in researching on the topic because the political infighting and clashes between politicians and administrators of the municipality have caused a public outcry for the root causes of the infighting to be effectively addressed and redressed. It is hoped that the findings and recommendations of the study will help, reshape public policy implementation, service delivery and fostering of mutual cooperative relations between politicians and administrators both at local government level and any other sphere of government in South Africa. The study, is categorized into five chronological chapters, with chapter one (introduction and background), chapter two (literature review), chapter three (research design and methodology), chapter four (data analysis, interpretation and presentation) and chapter five (conclusions and recommendations). The researcher used a sample size of 40 respondents who were selected using snowball sampling, a non-random sampling design spread accordingly over both politicians and administrators. Data collection was made possible through an open-ended questionnaire, interviews, observations and documentary analysis. Various reports and media statements were also used to augment this empirical study. The study also used an in-depth qualitative data analysis technique which was descriptive in nature and the study made numerous deductions and findings based on the collected and collated data. Findings of the study were, inter alia, too much politicization of the public sector, interference between politicians and administrators into each other’s affairs and vice versa and adverse effects of cadre deployment which are damaging service delivery. The study made numerous recommendations which included, inter alia, training and development of administrators and politicians on their respective roles and responsibilities, enforcement of the politics-administrative interface as a mutually beneficial approach to service delivery, need for proper interpretation of Acts and policy documents and the enforcing of section 139 interventions into municipalities.
- Full Text:
- Date Issued: 2013
Analysis of leadership and management challenges facing school principals in Circuit no. 12 of the King William's Town District of the Eastern Cape Province
- Authors: Ngangelizwe, Nomakaya Orrienda
- Date: 2012
- Subjects: School management and organization -- South Africa -- Eastern Cape , School principals -- South Africa -- Eastern Cape , Education and state -- South Africa -- Eastern Cape , Educational leadership -- South Africa -- Eastern Cape , King William's Town (South Africa)
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11653 , http://hdl.handle.net/10353/d1006981 , School management and organization -- South Africa -- Eastern Cape , School principals -- South Africa -- Eastern Cape , Education and state -- South Africa -- Eastern Cape , Educational leadership -- South Africa -- Eastern Cape , King William's Town (South Africa)
- Description: Within the South African context, because of political and social changes and the influence caused by these changes on educational structures, the new and high demands are required from school principals. Principals now find it necessary to make choices and take decisions .Unfortunately they are not equipped sufficiently to make careful decisions in meeting constitutional demands (Niehaus & Myburgh, 1999). According to Evans (1997:20) (as cited by Schoeman, 2006) the establishment of suitable institutions is sufficient in keeping a free and democratic society, world events (fascism in Japan, Italy, Germany,1920s-1930s;cold war in Europe, 1940s-1980s are there to remind us that even the best –designed institutions are not sufficient. A free and democratic society is dependent on knowledge, skills and virtues of its citizens (IDASA 1999:2). Brown and Duku, 2008 contend that when SASA was introduced, it was of the idea that it would create a new school governance landscape (Naidoo, 2005). Criticisms are blaming the SASA for the tensions that exist in school governance. SASA is viewed as steeply middle- class in identity and is accused of normalising parental participation in school governance in middle-class terms. Another criticism is on the assumption that parents should have the resources and time to spend on school activities (Dyer &Rose, 2005; Fakir, 2003; Sayed & Soudien, 2005). When criticisms against this Act were taken stock of in the context of socio-economic realities of many communities in rural locations in SA, it is difficult to disagree. The report of the Ministerial Review Committee cited socio-economic related difficulties as paralysing how parents participate in school governance in rural communities (Ministerial Review Study, 2004).
- Full Text:
- Date Issued: 2012
The role of public participation in building a people centered public service: the case of the King Sabatha Dalindyebo Municipality (KSDM) integrated development planning process (Eastern Cape)
- Authors: Ngcukayitobi, Lulama
- Date: 2013
- Subjects: Political participation -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Economic policy , Eastern Cape -- South Africa -- Social conditions , Eastern Cape -- South Africa -- Economic conditions
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11674 , http://hdl.handle.net/10353/d1007123 , Political participation -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Economic policy , Eastern Cape -- South Africa -- Social conditions , Eastern Cape -- South Africa -- Economic conditions
- Description: This chapter focuses on the literature relevant to the study and more significantly on the issues that are pertinent to the critical questions and the objectives of this research. The chapter will provide definitions of community participation and their intricate relationship with the Integrated Development Planning as a strategic framework for development within the King Sabatha Dalindyebo Municipality. In this context the chapter presents a review of literature dealing with the theoretical arguments surrounding public participation. Hart (1998:13) views literature review as the selection of available documents - both published and unpublished - on the topic, which contains information, ideas, data and evidence written from a particular standpoint to fulfill certain aims This chapter is divided into two main review sections. The first section reviews the relevant policy, legislation and guidelines in which public participation and the IDP process is located in South Africa. The second section focuses on the literature and theories of public participation and the IDP process as it is applied in South Africa.
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- Date Issued: 2013
Determinants of the yield curve in South Africa
- Authors: Ngonyama, Nomasomi
- Date: 2014
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11496
- Description: The yield curve has been the subject of many studies for some time, mainly in predicting recessions, economic growth and inflation. However, scant work is available on what drives the yield spread. Given this, the paper examines the determinants of the yield curve in South Africa by using time series econometric analysis over the period 2000-2012. Some key variables considered include inflation, economic growth, budget deficit, and monetary policy. To separate the long and short run effects, VECM was employed after ensuring stationarity of the series. The study found that a long run relationship exist between the yield spread, inflation, GDP, budget deficit, Repo rate, Real effective exchange rate and a money supply (M1). The Results of this thesis have implications for policy and academic work.
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- Date Issued: 2014
A Diagnosis of School Governance in the Eastern Cape Province
- Authors: Ngonzo, Mthunywa Lawrence
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1016 , vital:26518
- Description: This research conducts a diagnosis of school governance in the Eastern Cape Province with the overriding objective of determining the appropriate strategies that can be recommended for improving the effectiveness of school governance in the Eastern Cape Province. In a bid to achieve this overriding objective, the entire research process was guided by the research objectives and questions that examined; factors determining the effectiveness of school governance in the Eastern Cape Province, the effects of effective governance on performance of schools in the Eastern Cape Province, and the strategies which are used for improving school governance in the Eastern Cape Province. Although the secondary research was accomplished through the review and analysis of the relevant literatures and theories, the qualitative research approach was used in the primary research process. The findings of the study indicate that achieving effective school governance in the Eastern Cape Province is far from being attained for the reason that in terms of the applications of the principles for effective governance, the study reveals that the effective implementations of these principles in the Eastern Cape schools is marred by factors that include; lack of clear outline of SGBs, poor briefing of members about the roles of SGBs, poor consultations of members and stakeholders, poor representation of stakeholders, poor support of school’s staff, lack of well defined vision, and poor documentations of SGBs’ roles. Despite the fact that the findings of the study also indicate that the practices in the Eastern Cape schools are inappropriate for enhancing effective school governance, it was noted that there is still ineffective application of the strategies which can be used for improving school governance in the Eastern Cape Province. As the findings indicate, this certainly undermines the effectiveness of school governance in the Eastern Cape Province. While drawing from both the primary and secondary findings of the study, it was recommended that the school governing bodies in the Eastern Cape Province must; apply the six main principles for effective governance, apply the core components or pillars of good governance and consider implementing the strategies encompassing; considering that common interest and core business issues is one of the strategies, ensuring that the roles, objectives, functions and powers of the school council are clearly understood by all council members, effective planning, policy making and reporting, induction and professional development and learning, communication and information sharing, monitoring, evaluation and improvement. It was suggested that the suggested area for further study would be; “The effects of stakeholders’ involvement on the performance of School Governing Bodies.”
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- Date Issued: 2014
Small hospitality enterprises and the internet: an IT governance model for conducting business online
- Authors: Ngoqo, Bukelwa
- Date: 2010
- Subjects: Hospitality industry -- South Africa , Tourism -- South Africa , Organizational effectiveness -- South Africa , Electronic commerce , Internet , Risk management , Electronic data processing
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: vital:11133 , http://hdl.handle.net/10353/382 , Hospitality industry -- South Africa , Tourism -- South Africa , Organizational effectiveness -- South Africa , Electronic commerce , Internet , Risk management , Electronic data processing
- Description: The Internet has made a considerable impact on how business is conducted. Empowered by technology consumers are using the Internet as a tool to communicate and transact online. E-commerce (electronic commerce) presents opportunities for business to gain a competitive advantage, however it also posses certain challenges. Small and Medium Hospitality Enterprises (SMHEs) sector within the tourism industry, is one of the sectors which stands to benefit from using the Internet for business. Researchers agree that the contribution made by the tourism sector in developing economies is substantial. However, SMHEs are noted for their failure to derive optimal benefits from using the Internet for business to improve their competitiveness. This study which seeks to develop a model for use by SMHEs as a guide when making the decision to adopt technology was necessitated by the importance of SMHE’s contribution in the economy of developing countries. This model is based on the examination of existing theories and models such as; the Delone and McLean IS success model (2004), and the ITGI’s (2007) IT governance focus areas model. To elicit the desired outcomes, additional data was collected using questionnaires, interviews, and observations. The collected data was analysed and resulted in the development of a model that can be used by SMHEs in order to derive value from IT and to gain a competitive advantage.
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- Date Issued: 2010