A model for role-based security education, training and awareness in the South African healthcare environment
- Authors: Maseti, Ophola S
- Date: 2008
- Subjects: Medical care -- South Africa -- Data processing
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9784 , http://hdl.handle.net/10948/724 , Medical care -- South Africa -- Data processing
- Description: It is generally accepted that a business operates more efficiently when it is able to consolidate information from a variety of sources. This principle applies as much in the healthcare environment. Although limited in the South African context, the use of electronic systems to access information is advancing rapidly. Many aspects have to be considered in regards to such a high availability of information, for example, training people how to access and protect information, motivating them to use the systems and information extensively and effectively, ensuring adequate levels of security, confronting ethical issues and maintaining the availability of information at crucial times. This is especially true in the healthcare sector, where access to critical data is often vital. This data must be accessed by different kinds of people with different levels of access. However, accessibility often leads to vulnerabilities. The healthcare sector deals with very sensitive data. People’s medical records need to be kept confidential; hence, security is very important. Information of a very sensitive nature is exposed to human intervention on various levels (e.g. nurses, administrative staff, general practitioners and specialists). In this scenario, it is important for each person to be aware of the requirements in terms of security and privacy, especially from a legal perspective. Because of the large dependence on the human factor in maintaining information security, organisations must employ mechanisms that address this at the staff level. One such mechanism is information security education, training and awareness programmes. As the learner is the recipient of information in such a programme, it is increasingly important that it targets the audience that it is intended for. This will maximize the benefits achieved from such a programme. This can be achieved through following a role-based approach in the design and development of the SETA programme. This research therefore proposes a model for a role-based SETA programme, with the area of application being in the South African healthcare environment.
- Full Text:
- Date Issued: 2008
Assessing the impact of the Human Immunodeficiency Virus / Acquired Immunodeficiency Syndrome on Volkswagen of South Africa
- Authors: White, Stephen Mark
- Date: 2001
- Subjects: AIDS (Disease) -- Economic aspects -- South Africa , Automobile industry and trade -- Management , Labor productivity , Production management , Volkswagen of South Africa (Firm)
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10844 , http://hdl.handle.net/10948/40 , AIDS (Disease) -- Economic aspects -- South Africa , Automobile industry and trade -- Management , Labor productivity , Production management , Volkswagen of South Africa (Firm)
- Description: This treatise takes the form of an impact study. It is based on a three-month period of research involving literature review, interviews with VWSA officers and a survey of 111 of the 5500 workers who comprised the workforce of the VWSA plant in Uitenhage at that time. The author has attempted to portray the general views of experts in the field of HIV/AIDS corporate impact and impact management. In addition he has attempted to assay the current and forecast policies and practices in respect of the management of the epidemic by VWSA. The workers in the plant were consulted by survey and a variety of insights into the level of understanding of the epidemic, tolerance levels, expectations and so on were made. The quantification of these insights must be viewed with caution since the survey sample of 111 was relatively low for a workforce of circa 5500. Calculations in respect of representativity are included to facilitate calculated caution. It has been shown that the HIV/AIDS epidemic has a considerable current impact on the company and that this impact can be expected to grow considerably in the future. It has been suggested that an active intervention program would be well timed if implemented immediately
- Full Text:
- Date Issued: 2001
Developing a model for establishing, implementing, and maintaining learnerships in South Africa
- Authors: Hamlet, Brian
- Date: 2005
- Subjects: Employees -- Training of -- South Africa , Experiential learning -- South Africa , Education, Cooperative -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9377 , http://hdl.handle.net/10948/156 , Employees -- Training of -- South Africa , Experiential learning -- South Africa , Education, Cooperative -- South Africa
- Description: The research problem in this study was to identify how successful the methods are that organisations use within the Manufacturing Engineering and Related Services Education and Training Authorities (MERSETA) chambers to develop, implement and maintain learnerships. To achieve this aim a literature examination to determine the aspects of workplace learning were explored, including the various perspectives of learning, together with an investigation into workplace learning. Further, apprenticeships, traineeships, learnerships were discussed; including the concepts vocational education and training standards, and competence explored. Finally a process model for effective learnership implementation was presented based on international approaches together with the South African models and current practices. - v - The process learnership model served as a basis for drawing up a survey questionnaire to establish the extent to which organisations agreed or disagreed with the learnership model developed. The survey was limited to the “automobile” and “new tyre” chambers of the MERSETA. The results obtained from the empirical study indicted a high degree of agreement with the process model for effective learnership implementation. The results obtained from the quantitative data, and qualitative data were used to adapt the learnership process model, and produce a six-phase integrated learnership model. From the survey it become evident that organisations needed to be sensitised and educated as to learnerships before considering more seriously learnership implementation. Further, it emerged that learnerships cannot only be effective within a process approach, and that it should also take place within a positive “organisational learning culture”. Organisations and Sector Education and Training Authorities (SETAs) can now use the six-phase integrated learnership model with confidence, as there was a high degree of agreement with the learnership model that was developed as part of this research study. The six-phase integrated learnership model has been comprehensively developed and surveyed by organisations that are currently implementing learnerships on a large scale. Organisations and SETAs can now give effect to the Skills Development Act No. 97 of 1998, and contribute to the National skills Development Strategy of 2001, which aims to improve the workplace skills of all South Africans.
- Full Text:
- Date Issued: 2005
Perceptions and practices of small-scale piggery farmers towards animal welfare in the Nelson Mandela Bay Metropole
- Authors: Maqhajana, Mzwanele
- Date: 2016
- Subjects: Animal welfare -- South Africa -- Nelson Mandela Bay Municipality , Farms, Small -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/8079 , vital:24719
- Description: There has been an increasing concern about animal welfare in small-scale farming as the farmers' agricultural practices shift towards intensive agriculture. It has become important to comprehend how small-scale farmers perceive and practice animal welfare relative to production and market integration. To solve the research problem, the research emphasis was on assessing the following practices; procedures adopted by the small-scale farmers, welfare levels verses industry equirements for market integration; determinants affecting small-scale perceptions and attitudes towards animal welfare and how has animal welfare affected farm development and production. The research focus for this study was to investigate the linkage between perceptions and this process. In order to achieve a more in-depth understanding of the study while also ensuring its validity and correctness a triangulation research method was applied, which consisted of a quantitative and qualitative method approach. The focus groups and structured research interview questions were used as the main data collections instruments. The study consisted of sixty-two piggery small-scale farmers from three areas of the Nelson Mandela Bay metropole. The study found that there was a disparity between the perceptions and practice of small-scale farmers. Farmers perceived their practices as acceptable. However, on most of the farms the pigs were farmed in an unhygienic environment, had limited handling facilities, the farmers had unconventional methods to handle the pigs; there was poor support from technical services, many of the farmers never administered animal welfare evaluations and applied questionable feeding practices. The study also indicated that less than 15% had suitable facilities to accommodate suitable reproduction and piglet care. The researcher recommended the following interventions to improve animal welfare approaches with small-scale farmers in the Nelson Mandela Bay metropole: Training and information campaigns to improve small-scale piggery farmers' perception and knowledge of animal welfare, as well as market standards and requirements. Strengthening the relationship between the small-scale piggery farmers and animal welfare stakeholders. Including active engagement between small scale piggery farmers and the Department of Rural Development, Agrarian Reform and Urban Agriculture Unit of the Nelson Mandela Bay Municipality. Encouraging farmers to strive for stronger markets to facilitate better income and care of animals.
- Full Text:
- Date Issued: 2016
Factors impacting Tablet PC usage in low-income communities
- Authors: Meiring, Natalie
- Date: 2014
- Subjects: Information technology -- Economic aspects , Information technology -- Social aspects
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/4642 , vital:20625
- Description: The purpose of this research was to identify factors that impact on tablet PC usage in low-income communities. In order to determine and identify these factors a main research question and sub-research questions were formulated. The primary research question of this study was "What factors impact on tablet PC usage in low-income communities?" This main research question was answered by creating three sub-research questions followed by triangulating the results from these questions. The first sub-research question was aimed at determining whether prior exposure to touch screen technology impacts the user experience. In order to reach this objective an extensive literature review was conducted on the tablet PC landscape in South Africa. This literature review, coupled with the case study helped answer this first research question. The second sub-research question was concerned with determining whether existing user experience guidelines are relevant to South African users. A thorough literature review was conducted on user experience guidelines and related studies. This literature review, together with the results from the case study helped answer this second research question. The third sub-research question involved identifying specific factors which help improve the user experience of tablet PC users in a specific context. This research question was addressed in the case study. Each sub-research question provided results which were analysed in order to answer the main research question. The factors which impact on tablet PC usage were thus identified and recommendations were proposed.
- Full Text:
- Date Issued: 2014
Biological activities of selected South African medicinal plants traditionally used to treat urinary tract infections
- Authors: Mathobela, Kegomoditswe Prudence
- Date: 2016
- Subjects: Medicinal plants -- South Africa , Urinary tract infections -- Treatment , Anti-infective agents -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/8059 , vital:24715
- Description: Plants have been an important part of medicine and since the existence of human beings; they have been used to cure a variety of ailments such as diarrhoea, wounds and sexually transmitted diseases. Far from being out-dated, the use of traditional medicinal plants plays a significant role in drug discovery and remains a source of medicine still used by many South Africans. Diseases of the urinary tract can be treated using traditional medicinal plants. Although most cases of urinary tract infections (UTIs) are acute and uncomplicated, a few cases do become chronic and complicated. Resistance of pathogens causing UTIs to antibiotics normally used for treatment is one of the reasons for infections developing into the chronic and complicated state. In this study, medicinal plants indigenous to South Africa and traditionally used to treat UTIs were investigated in vitro for antimicrobial activities against UTI-causing pathogens. The plants investigated were Bulbine latifolia, Eucomis autumnalis, Hypoxis hemerocallidea and Trichilia dregeana. American Type Culture Collection (ATCC) microbial strains together with clinical strains were tested against distilled water, methanol and acetone extracts of the plants. The microbial strains included Enterococcus faecalis, Staphylococcus saprophyticus, Escherichia coli, Klebsiella pneumoniae, Proteus mirabilis, Pseudomonas aeruginosa and Candida albicans. The agar well diffusion method was used to screen for antimicrobial activity; the microtiter dilution method to determine the minimum inhibitory concentration; and thin layer chromatography fingerprints to separate the mixtures of the extracts and determine the number of active compounds. The study also investigated the scientific rationale for the traditional use of plant combinations to treat diseases. Three plant combinations (1:1) were investigated for potential interactive properties, which were identified through the sum of the fractional inhibitory concentration index (ΣFIC) calculations. The plant combinations studied were Hypoxis hemerocallidea and Bulbine latifolia; Hypoxis hemerocallidea and Eucomis autumnalis; and Hypoxis hemerocallidea and Trichilia dregeana. In the study, more activity was observed in the microtiter dilution method as compared to the agar well diffusion method. This was true in both the studies of the plants independently and the combination studies. The independent plants displayed noteworthy MIC values (≤ 2 mg/ml) against E. coli, Kleb. pneumoniae, P. mirabilis, P. aeruginosa and C. albicans. The plant combinations studied did not show any synergistic interactions (ΣFIC ≤ 0.5). Only non-interactive (ΣFIC >1.0 - ≤4.0) and additive (ΣFIC >0.5-1.0) interactions were observed. The study contributes to the on-going investigation of antimicrobial activities of medicinal plants and highlights the need for further investigations on the synergistic interactions of the medicinal plants used in this study.
- Full Text:
- Date Issued: 2016
Development of polypropylene – waste tyre crumbs based tpe's with the aid of vistamaxxtm as a compatibiliser
- Authors: Masele, Siyamtanda
- Date: 2019
- Subjects: Polymers , Polymerization Crumb rubber Rubber
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/42589 , vital:36670
- Description: Polypropylene (PP) is a semi crystalline thermoplastic polymer and one of the most commonly used polyolefins. It is well known for its poor impact resistance; hence, for industries such as the automotive and packaging, reinforced PP is widely used. In general plastic waste disposal is a global crisis raising environmental and human health concerns, with PP being the highest consumed polymer globally; hence a push in the reuse and recycling of PP. Recycled polypropylene has limited uses for industrial applications due to its highly reduced properties owing to the recycling process which inhabits cutting of chains lengths, broadened molecular weight distributions and compromised crystallinity. Several studies have investigated the use of reinforcing fillers and modifiers in order to improve properties of PP. Inorganic materials and minerals such as CaCO3, Mica, Talc and glass fibre are used as fillers to improve mechanical properties (tensile and hardness), but still lacks in improving the impact resistance. Thermoplastic elastomers (TPE) are typically used where elastomer and thermoplastics fail as individual components. This is because they have the benefit of thermoplastic properties at hypo ambient condition and elastomer properties such as good impact and elongation at sub-zero conditions. The study took a route of using PP and waste tyre crumb rubber (CR) material to prepare potentially low-cost waste based TPE’s, which would then inherit both properties of PP and the rubber component. VistamaxxTM 6202 (EPR), a commercial name for ethylene-propylene monomer (EPR), was used as a compatibiliser to improve interaction between PP and CR and to contribute towards the overall improvement of various properties such as mechanical properties. VistamaxxTM has a low glass transition temperature (Tg, = -30 ºC), which is important for low temperature applications such as cold storage; it also has a very high elongation and as a result contributed significantly to the overall properties when used in TPE blends. The study highlighted differences between two TPE compounding formulation pathways; namely master-batch (MB) and design of experiments (DoE). The MB formulations were blends that were prepared by a conventional way of compounding; where a pre-mixed CR/EPR blend, in the ratio of 80(CR):20(EPR), was used to form a master-batch. Results showed that there are some similarities between TPEs prepared in different ways, which suggests that the ultimate properties such as thermal stability are in fact more PP matrix based. Thermal analyses results revealed that when high amount of CR was added to the TPE blends, there was a substantial amount of residue mainly due to inherent carbon black. The degree of crystallinity of the blends decreased with increased amounts of CR irrespective of whether it was the MB or DoE blends. The MB TPE blends demonstrated that hardness is not linked to the amount of the MB nor the crystallinity of blends. Meanwhile, tensile elongation and tensile stress were affected by crystallinity. On the other hand, the impact strength findings showed that the amount of MB in TPE blends reached a threshold at 30%. The DoE based TPE blends demonstrated that the optimum mechanical properties are observed when components of the blends are incorporated individually during compounding. This was observed for impact strength, tensile stress as well as elongation at break. The results showed that the incorporation of EPR should be at least 20% for good impact and elongation properties; however, for tensile and hardness, the PP matrix must be high. The study also showed that, for better mechanical properties it was more suitable to use the blends formulated with DoE, because the master-batch approach limited the improving of the mechanical properties by an addition of up to 30% of both the CR and EPR. The storage modulus as well as the tan delta for both MB and DoE decreased when the elastomeric phases were added on both methods, whereas tan delta Tg values decreased as more of the elastomeric phase was added. Evidence from morphology studies showed that the majority of TPE blends suffer from inadequate distribution and adhesion between PP and elastomer; resulting in poor mechanical properties. Furthermore, a threshold of matrix invasion is observed from 30% and above of CR in the blend, where lack of in capsulated lamps of CR were observed hindering the stress induced crystallization and relaxation of the PP phase. The latter was observed irrespective of the type of blend, which strongly suggests and highlights the limits of blending PP with elastomers. Study demonstrated the ability of VistamaxxTM to be utilized as a binding material for PP and CR and displaying the challenges that might arise when used as a master-batch with crumb rubber.
- Full Text:
- Date Issued: 2019
Optimization of a manufacturing process for atrazine with a focus on waste minimization
- Authors: Mtyopo, Mteteleli Bethwell
- Date: 2004
- Subjects: Waste minimization , Atrazine -- Environmental aspects
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10976 , http://hdl.handle.net/10948/259 , Waste minimization , Atrazine -- Environmental aspects
- Description: Chemical synthesis is not complete without waste treatment. There is no chemical process that does not produce waste. The untreated effluent discharged by chemical industries poses a major environmental concern. This dissertation describes the results of an investigation carried out on the formation of by-products (impurities) during the synthesis of atrazine by neutralization of the reaction mixture during the actual synthesis procedure, and prior to disposal using carbon dioxide or hydrochloric acid. The main objectives for the said investigation were: {u100083} To optimise the reaction parameters to obtain a higher yield and purity of atrazine. {u100083} To evaluate the use of carbon dioxide and hydrochloric acid to neutralise the reaction mixture. {u100083} To study the solids present in the effluent. Synthetic reactions were carried out in the presence of an organic solvent, methyl isobutyl ketone (MIBK). The synthesis of atrazine was optimised in terms of addition sequence and rates of amine reagents and base (proton acceptor) additions by means of bench scale reactions. It was found that addition of a neutralising step (hydrochloric acid or carbon dioxide) to neutralise the basic reaction mixture prior to and after addition of the secondary amine and the base minimizes the formation of by-products. Of particular importance in ensuring high yields and selectivity to the atrazine product was temperature control, pH control, reagent ratios, addition rates and mixing. The latter was important in view of the rapid reaction of amine/NaOH with cyanuric chloride, as well as the possible reaction of mono-i, the reaction intermediate, with IPA in cases of excesses of reagent. Under optimum conditions, an atrazine composition of >97% was achieved where the resultant product was well within stipulated product specifications.
- Full Text:
- Date Issued: 2004
Wireless rotational process monitoring system
- Authors: Odendaal, Morné
- Date: 2011
- Subjects: Manufacturing processes -- Automation
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9599 , http://hdl.handle.net/10948/1347 , Manufacturing processes -- Automation
- Description: The manufacturing industry is constantly looking for ways to reduce production costs and at the same time to increase productivity. Automation of common manufacturing operations is one of these methods. By automating common manufacturing operations; various machines, robots, control systems and information technologies are used to reduce the overall human input requirement (mental and physical). Recent advances in technology have made it possible to now also automate (or facilitate) the maintenance requirement of these machines and tools. Modern tools and machines, which can estimate when it will fail or when failure is imminent have obvious advantages for predictive maintenance purposes. Another function of this technology is to determine how efficiently a tool or machine operates, or what the quality of the produced goods is. Predictive maintenance can decrease manufacturing plant or machine down times – which have a positive effect on cost-savings – has gained considerable importance over the last two decades.
- Full Text:
- Date Issued: 2011
'n Kritiese evaluering na die effektiwiteit van bestuurstrategieë vir ekstensiewe wolskaapboerdery in die groter Burgersdorp omgewing
- Authors: Coetzee, Johanna Magdalena
- Date: 2002
- Subjects: Sheep ranches -- South Africa -- Burgersdorp -- Management , Sheep industry -- South Africa -- Burgersdorp
- Language: Afrikaans
- Type: Thesis , Masters , MTech
- Identifier: vital:10953 , http://hdl.handle.net/10948/109 , Sheep ranches -- South Africa -- Burgersdorp -- Management , Sheep industry -- South Africa -- Burgersdorp
- Description: The main objectives of this study can be divided into three categories. In the first place it refers to the determination of production- and reproduction norms for the different main production areas in the greater Burgersdorp area, to promote production. In the second place it refers to the determination of the different management styles of sheep farmers in the greater Burgersdorp area. In the third place it refers to the calculation of gross margins for sheep farming in the greater Burgersdorp area, to establish the sustainable economic position. The survey area (the greater Burgersdorp area) includes the magisterial districts of Burgersdorp, Molteno, Steynsburg and Venterstad. The four magisterial districts were divided into two main production areas namely Stormberg Highveld and Burgersdorp Lowveld. Stormberg Highveld includes Molteno and the high-lying area (highveld) of Burgersdorp. Burgersdorp Lowveld comprises Steynsburg, Venterstad and the low-lying area (lowveld) of Burgersdorp. The management strategies of sheep farmers in the survey area were determined by means of a questionnaire and statistically analysed. The economic analyses of the sheep industry (wool and meat) were performed with the Geyer computer model. In this study it showed that the Dorper farmers obtained the highest gross margin per sheep. The lowest gross margin per sheep resulted from the Vleismerino farmers. Although the composition of the gross production value and the directly allocatable variable costs compare favourably, each main production area has unique management strategies for the different sheep breeds. The different management strategies can serve as the norm for extensive sheep farming, applicable to the specific main production area.
- Full Text:
- Date Issued: 2002
Advanced monitoring system for bolted connections in vehicle construction
- Authors: Buchmann, Macro
- Date: 2010
- Subjects: Automobiles -- Design and construction , Motor vehicles -- Design and construction , Bolted joints
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9617 , http://hdl.handle.net/10948/1417 , Automobiles -- Design and construction , Motor vehicles -- Design and construction , Bolted joints
- Description: Bolted connections where used from the beginning of vehicle construction for joining two or more parts. The reliability of bolted connections is still a major problem. The objective of this research thesis is focused on an advanced monitoring system for bolted connections in vehicle construction. A mechanical “vibrating test bench”, which was developed by the aeronautical engineer Mr. Junkers, is being adapted, to suite the requirements of the automotive industry. It is designed according to DIN 65151 standards. The bolted connection is tightened to a specific torque to achieve the required preload forces and then exposed to an oscillating elastic shear force. The preload force and their loss are measured in relation to the number of load cycles. The ideal locking mechanism would be, if no settling occurs. Realistic in practice is the remaining of a sufficient preload force which doesn’t decry with time. The aim of this thesis is, to gain knowledge that will assist in the future control of the bolt locking procedure. The test bench can be used to verify the clamping capability of a bolted connection. With the dynamic computer-aided test system it will also be possible to test critical bolted joints and their safety, which reduces the probability of costly product recalls, or even severe cases of failure.
- Full Text:
- Date Issued: 2010
Mentoring as a strategy to develop leadership potential of female employees
- Authors: Potgieter, Deidre
- Date: 2009
- Subjects: Mentoring in business , Leadership in women , Women employees
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9278 , http://hdl.handle.net/10948/1472 , Mentoring in business , Leadership in women , Women employees
- Description: Institutions of higher learning should be doing leadership development of females to enhance the gender balance. The number of females employed in South African higher education is almost equal to the number of males, yet the highest proportions of females continue to hold the lowest academic and support positions. To compound the problem, after attracting suitable female staff, institutions do not have programmes to encourage them to remain within the system. Females need to surmount extra hurdles to be considered as leaders, and have different experiences of organisations from those of their male peers. Research suggests that women have the qualifications, skills and experiences required for leadership. This study aimed to look at mentoring as a strategy to enhance female leadership development. A literature review was conducted to understand the term mentoring and all related aspects. The aspects included the functions and phases of mentoring, as well as the process of a mentoring programme. Recently organisations have begun to realise how important mentoring can be to their success. Research has shown that mentoring facilitates leadership development through the career and psycho-social functions that the relationship provides. The study also investigated gender and leadership, and highlighted the barriers faced by women. The empirical part of this study was to determine employees‘ perceptions of mentoring. It was conducted in a Higher Education Institution. Random sampling was used to select respondents. The sample size consisted of 110 respondents. A structured pre-coded questionnaire was used to collect the data. The data was analysed Abstract Page iii using the relevant statistical package. Independent t-tests and analysis of variance techniques were used to determine statistically significant differences in perceptions between groups according to race, qualifications, period of employment and the type of appointment (academic/administrative). Statistically significant differences were found between race groups and the period of employment. Qualification and type of appointment did not significantly affect employees‘ responses. The major findings indicate a general congruence towards mentoring as a suitable strategy to enhance female leadership development. Institutional barriers were identified and the organisation needs to acknowledge and understand the organisational culture before embarking on this process. The theoretical and practical implications of the findings are discussed and recommendations based on these findings are provided.
- Full Text:
- Date Issued: 2009
Dimensions of guest house service: perceptions of owners and expectations of business travellers
- Authors: Wang, Yi
- Date: 2005
- Subjects: Hospitality industry -- Customer relations , Boardinghouses -- Customer services -- South Africa , Consumer satisfaction -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9354 , http://hdl.handle.net/10948/d1006215 , Hospitality industry -- Customer relations , Boardinghouses -- Customer services -- South Africa , Consumer satisfaction -- South Africa
- Description: The need for successful management of a guest house in the increasingly competitive hospitality industry in South Africa, compels guest house owners to understand their customers’ needs and deliver service of acceptable quality. The objective of the research is to find out what business travellers expect from a guest house and how these expectations compare with the perceptions of guest house owners in Port Elizabeth. Conclusions drawn from this research would also benefit guest house owners in other parts of the country. A literature review was conducted to provide an understanding of the nature of service and the role “evidence of service” can play in the perception of quality. The empirical study aimed at comparing business travellers’ expectations of guest house service with guest house owners’ perceptions of their guests’ expectations. The empirical findings showed that business travellers deemed secure parking and professionalism of staff as the most important attributes, while guest house owners thought it would be friendliness of front desk staff and efficient handling of complaints. Moreover, both groups indicated that cleanliness of rooms and services performed by staff adequately the first time, were of particular importance. It was also found that the importance rating of the different service dimensions were not significantly influenced by the business travellers’ gender, managerial position, nights of stay or by the guest house grading. The study proposes that guest house owners continue to focus on strategies for training and developing competent employees, simplify the steps of service delivery and improve on the standards of the servcie to ensure that business facilities are in line with the expectations of business travelers.
- Full Text:
- Date Issued: 2005
Experiences of analogue-trained radiographers utilising digital imaging in projection radiography
- Authors: Campbell, Sydney
- Date: 2017
- Subjects: Radiography, Medical -- Digital techniques Angiography , Image processing -- Digital techniques Radiography
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/14796 , vital:27851
- Description: The professional work of a radiographer encompasses both patient care and the use of technology. The technology employed could either be analogue or digital technology. Since 1973, the analogue imaging system has slowly been replaced by digital radiography imaging systems. Despite the many advantages of digital imaging it does present the radiographer with added responsibilities. Furthermore, analogue-trained radiographers have found adjusting to digital imaging especially challenging. The aim of the study was to explore and describe the experiences of analogue-trained radiographers utilising digital imaging in projection radiography with the intention of developing guidelines to equip radiography managers to assist analogue-trained radiographers to better utilise digital imaging. The researcher used Schlossberg’s Transition Theory as a lens to look at the experiences of analogue-trained radiographers using digital imaging to produce radiographs. The research study used a qualitative design which was explorative, descriptive and contextual in nature. The target population included all diagnostic radiographers (public and private) in the local municipality who were registered with the Health Professions Council of South Africa. Purposive sampling was employed to select the radiographers that represented all radiographers in the Nelson Mandela Bay Health District. The sample included all radiographers who fulfilled the identified selection criteria. The selected participants were recruited to take part in in-depth, semi-structured individual interviews. The data was analysed using a computer-aided qualitative data analysis software package, ATLAS.ti. The trustworthiness of this study was ensured by applying Guba’s model of trustworthiness that includes credibility, transferability, dependability and confirmability. The ethical principles of respect for persons, beneficence and justice, as espoused by the Belmont Report, were adhered to in order to ensure that the study was conducted in an ethical manner. Two themes emanated from the data, namely the evolution of the radiographer when faced with the advances in technology as well the role that the work environment played in the manner that the participants experienced the change. The experiences of the participants were described using direct quotations from the interviews and a literature control was used to verify the participants’ experiences. Evidence was found of radiographer indifference towards exposure selection, dose optimisation and placement of anatomical side markers when utilising digital imaging. Finally, guidelines were developed to equip radiography managers to assist analogue-trained radiographers to better utilise digital imaging. In addition, the guidelines will assist all other radiographers to better utilise digital imaging.
- Full Text:
- Date Issued: 2017
Guidelines for secure cloud-based personal health records
- Authors: Mxoli, Ncedisa Avuya Mercia
- Date: 2017
- Subjects: Cloud computing -- Security measures , Computer security Data mining Medical records -- Data processing
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/14134 , vital:27433
- Description: Traditionally, health records have been stored in paper folders at the physician’s consulting rooms – or at the patient’s home. Some people stored the health records of their family members, so as to keep a running history of all the medical procedures they went through, and what medications they were given by different physicians at different stages of their lives. Technology has introduced better and safer ways of storing these records, namely, through the use of Personal Health Records (PHRs). With time, different types of PHRs have emerged, i.e. local, remote server-based, and hybrid PHRs. Web-based PHRs fall under the remote server-based PHRs; and recently, a new market in storing PHRs has emerged. Cloud computing has become a trend in storing PHRs in a more accessible and efficient manner. Despite its many benefits, cloud computing has many privacy and security concerns. As a result, the adoption rate of cloud services is not yet very high. A qualitative and exploratory research design approach was followed in this study, in order to reach the objective of proposing guidelines that could assist PHR providers in selecting a secure Cloud Service Provider (CSP) to store their customers’ health data. The research methods that were used include a literature review, systematic literature review, qualitative content analysis, reasoning, argumentation and elite interviews. A systematic literature review and qualitative content analysis were conducted to examine those risks in the cloud environment that could have a negative impact on the secure storing of PHRs. PHRs must satisfy certain dimensions, in order for them to be meaningful for use. While these were highlighted in the research, it also emerged that certain risks affect the PHR dimensions directly, thus threatening the meaningfulness and usability of cloud-based PHRs. The literature review revealed that specific control measures can be adopted to mitigate the identified risks. These control measures form part of the material used in this study to identify the guidelines for secure cloud-based PHRs. The guidelines were formulated through the use of reasoning and argumentation. After the guidelines were formulated, elite interviews were conducted, in order to validate and finalize the main research output: i.e. guidelines. The results of this study may alert PHR providers to the risks that exist in the cloud environment; so that they can make informed decisions when choosing a CSP for storing their customers’ health data.
- Full Text:
- Date Issued: 2017
Introducing hippocratic log files for personal privacy control
- Authors: Rutherford, Andrew
- Date: 2005
- Subjects: Computer security , Internet -- Security measures
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9743 , http://hdl.handle.net/10948/171 , Computer security , Internet -- Security measures
- Description: The rapid growth of the Internet has served to intensify existing privacy concerns of the individual, to the point that privacy is the number one concern amongst Internet users today. Tools exist that can provide users with a choice of anonymity or pseudonymity. However, many Web transactions require the release of personally identifying information, thus rendering such tools infeasible in many instances. Since it is then a given that users are often required to release personal information, which could be recorded, it follows that they require a greater degree of control over the information they release. Hippocratic databases, designed by Agrawal, Kiernan, Srikant, and Xu (2002), aim to give users greater control over information stored in a data- base. Their design was inspired by the medical Hippocratic oath, and makes data privacy protection a fundamental responsibility of the database itself. To achieve the privacy of data, Hippocratic databases are governed by 10 key privacy principles. This dissertation argues, that asides from a few challenges, the 10 prin- ciples of Hippocratic databases can be applied to log ¯les. This argument is supported by presenting a high-level functional view of a Hippocratic log file architecture. This architecture focuses on issues that highlight the con- trol users gain over their personal information that is collected in log files. By presenting a layered view of the aforementioned architecture, it was, fur- thermore, possible to provide greater insight into the major processes that would be at work in a Hippocratic log file implementation. An exploratory prototype served to understand and demonstrate certain of the architectural components of Hippocratic log files. This dissertation, thus, makes a contribution to the ideal of providing users with greater control over their personal information, by proposing the use of Hippocratic logfiles.
- Full Text:
- Date Issued: 2005
Factors affecting the adoption and meaningful use of electronic medical records in general practices
- Authors: Masiza, Melissa
- Date: 2012
- Subjects: Medical records -- Data processing , Medical records
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9814 , http://hdl.handle.net/10948/d1018561
- Description: Patients typically enter the healthcare systems at the primary care level from where they are further referred to specialists or hospitals as necessary. In the private healthcare system, primary care is provided by a general practitioner (GP). A GP will refer a patient to a specialist for treatment when necessary, while the GP remains the main healthcare provider. The provision of care is, thus, fragmented which results in continuity of care becoming a challenge. Furthermore, the majority of healthcare providers continue to use paper-based systems to capture and store patient medical data. However, capturing and storing patient medical data via electronic methods, such as Electronic Medical Records (EMRs), has been found to improve continuity of care. Despite this benefit, research reveals that smaller practices are slow to adopt electronic methods of record keeping. Hence this explorative research attempts to identify factors that affect the lack of adoption and meaningful use of EMRs in general practices. Four general practices are surveyed through patient and staff questionnaires, as well as GP interviews. Socio-Technical Systems (STS) theory is used as a theoretical lens to formulate the resulting factors. The findings of the research indicate specific factors that relate to either the social, environmental or technical sub-systems of the socio-technical system, or an overlap between these sub-systems. It is significant to note that within these sub-systems, the social sub-system plays a key role. This is due to various reasons revealed by this research. Furthermore, multiple perceptions emerged from the GP and patient participants during the analysis of the findings. These perceptions may have an influence on the adoption and potential meaningful use of an EMR in a general practice. Additionally, the socio-technical factors identified from this research highlight the challenges related to encouraging the adoption and meaningful use of EMRs. These challenges are introduced by the complexities represented by these factors. Nevertheless, addressing the factors will contribute towards improving the rate of adoption and meaningful use of EMRs in small practices.
- Full Text:
- Date Issued: 2012
An appraisal of secure, wireless grid-enabled data warehousing
- Authors: Seelo, Gaolathe
- Date: 2007
- Subjects: Data warehousing , Computer security
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9790 , http://hdl.handle.net/10948/602 , http://hdl.handle.net/10948/d1011700 , Data warehousing , Computer security
- Description: In most research, appropriate collections of data play a significant role in aiding decision-making processes. This is more critical if the data is being accessed across organisational barriers. Further, for the data to be mined and analysed efficiently, to aid decision-making processes, it must be harnessed in a suitably-structured fashion. There is, for example, a need to perform diverse data analyses and interpretation of structured (non-personal) HIV/AIDS patient-data from various quarters in South Africa. Although this data does exist, to some extent, it is autonomously owned and stored in disparate data storages, and not readily available to all interested parties. In order to put this data to meaningful use, it is imperative to integrate and store this data in a manner in which it can be better utilized by all those involved in the ontological field. This implies integration of (and hence, interoperability), and appropriate accessibility to, the information systems of the autonomous organizations providing data and data-processing. This is a typical problem-scenario for a Virtual Inter-Organisational Information System (VIOIS), proposed in this study. The VIOIS envisaged is a hypothetical, secure, Wireless Grid-enabled Data Warehouse (WGDW) that enables IOIS interaction, such as the storage and processing of HIV/AIDS patient-data to be utilized for HIV/AIDS-specific research. The proposed WDGW offers a methodical approach for arriving at such a collaborative (HIV/AIDS research) integrated system. The proposed WDGW is virtual community that consists mainly of data-providers, service-providers and information-consumers. The WGDW-basis resulted from systematic literaturesurvey that covered a variety of technologies and standards that support datastorage, data-management, computation and connectivity between virtual community members in Grid computing contexts. A Grid computing paradigm is proposed for data-storage, data management and computation in the WGDW. Informational or analytical processing will be enabled through data warehousing while connectivity will be attained wirelessly (for addressing the paucity of connectivity infrastructure in rural parts of developing countries, like South Africa).
- Full Text:
- Date Issued: 2007
An evaluation of the social welfare policy of the Eastern Cape provincial government
- Authors: Plaatjies, René
- Date: 2003
- Subjects: Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:10778 , http://hdl.handle.net/10948/d1011328 , Eastern Cape (South Africa) -- Social policy -- Evaluation , Social service -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: A background of serious disparities in past welfare policies, legislation and programmes, necessitated the need for a far-reaching new social welfare policy in South Africa. The adoption of the White Paper for Social Welfare by Parliament in February 1997, set the path for the new social developmental approach to social welfare, dealing with key substantive issues in addressing the restructuring of social welfare services, programmes and social security. The Eastern Cape Province is one of the poorer provinces in South Africa. Negative radio and print media reports on social welfare in the province in the past three years has made it clear that serious problems and disparities face the provincial department. Several of these media reports highlighted issues relating to poor service delivery and unacceptable conditions of underdevelopment and poverty still prevailing in the province. The Eastern Cape Welfare Department has been plagued by fraud and corruption, and in a report of the Eastern Cape legislature’s standing committee on welfare in 2001, it was found that fraudulent activities, corruption and misconduct by government officials are still prevalent in the welfare department. The objective of this research was to assess whether the Eastern Cape Department of Social Development (Welfare) is implementing this new social developmental approach to social welfare, as set out in the 1997 White Paper for Social Welfare.
- Full Text:
- Date Issued: 2003
An empirical study of capital budgeting evaluation techniques used in firms in the Nelson Mandela Metropole
- Authors: Bester, Lizel
- Date: 2006
- Subjects: Capital budget -- South Africa -- Port Elizabeth , Capital budget -- Firms -- Evaluation techniques -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8978 , http://hdl.handle.net/10948/475 , Capital budget -- South Africa -- Port Elizabeth , Capital budget -- Firms -- Evaluation techniques -- South Africa -- Port Elizabeth
- Description: The first research objective of this dissertation is an empirical study of the capital budgeting process to determine what capital budgeting evaluation techniques are used by firms in the Nelson Mandela Metropole. The second research objective of this dissertation is how the size of the firm impacts on the type of capital budgeting evaluation techniques used. The size of the firm is measured by magnitude of turnover, assets and the number of employees.
- Full Text:
- Date Issued: 2006