Mediation practice : perceptions of practitioners from the African insider mediators platform
- Authors: Smith, Richard
- Date: 2013
- Subjects: Mediation , Mediators (Persons) , Social conflict
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8353 , http://hdl.handle.net/10948/d1020909
- Description: In African countries emerging from periods of violent crisis a layer of civil society practitioners and peacebuilders appear to play a critical role in mediating the inevitable disputes and tensions that arise. This treatise focuses on a sample of these mediating practitioners who perceive themselves in a variety of different ways, as peacebuilders, as conflict managers, as conflict resolution practitioners and as conflict transformation practitioners. The practitioners who participated in this study work at multiple levels to support the mediative processes that are needed in contexts of crisis and transition. They form part of a wider group of practitioners who have taken the initiative to organise insider mediators into a learning community of practitioners, under the auspices of the African Insider Mediators Platform (AIMP). This platform provides scholars with a useful research opportunity. The overall aim of this study is to explore the relationship between conflict transformation theory and the establishment of the AIMP as perceived by AIMP practitioners. It captures the perceptions that mediators have of the nature of the conflicts in which they are engaged and the influence of theoretical approaches on their practice. The treatise focuses on the perceptions of selected mediation practitioners associated with the AIMP. It draws out the conceptual lenses that are used to inform perceptions of effective mediation practice and that connect the perceptions of practitioners with the concepts contained within the conflict transformation theory. In so doing it describes the perceptions of practitioners and discusses the extent to which these perceptions resonate or deviate from theoretical conceptualisations of conflict in Africa and the theoretical frameworks that outline what constitutes an effective mediative response to this conflict. The insights into effectiveness that emerge from this approach are outlined in the treatise, drawing from background research that has informed the formation of the AIMP as well as from interviews carried out with selected mediation practitioners. The research findings suggest that there are several perceived connections between the theoretical underpinnings of conflict transformation approaches and the practice of the insider mediators involved in this study. The discussion of the data puts forward the proposition that the conceptual perceptions of the insider mediators involved in the study, in their description of elements of mediation practice and the nature of conflict, resonate strongly with the theories associated with conflict transformation thinking. In addition several additional theoretical influences appear to have been incorporated into an overall approach to discrete and collaborative mediation efforts that reinforce a strong connection between conflict transformation thinking and the practice of insider mediators. These relational connections between theory and practice are outlined in some detail in the description of the study that follows.
- Full Text:
- Date Issued: 2013
- Authors: Smith, Richard
- Date: 2013
- Subjects: Mediation , Mediators (Persons) , Social conflict
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8353 , http://hdl.handle.net/10948/d1020909
- Description: In African countries emerging from periods of violent crisis a layer of civil society practitioners and peacebuilders appear to play a critical role in mediating the inevitable disputes and tensions that arise. This treatise focuses on a sample of these mediating practitioners who perceive themselves in a variety of different ways, as peacebuilders, as conflict managers, as conflict resolution practitioners and as conflict transformation practitioners. The practitioners who participated in this study work at multiple levels to support the mediative processes that are needed in contexts of crisis and transition. They form part of a wider group of practitioners who have taken the initiative to organise insider mediators into a learning community of practitioners, under the auspices of the African Insider Mediators Platform (AIMP). This platform provides scholars with a useful research opportunity. The overall aim of this study is to explore the relationship between conflict transformation theory and the establishment of the AIMP as perceived by AIMP practitioners. It captures the perceptions that mediators have of the nature of the conflicts in which they are engaged and the influence of theoretical approaches on their practice. The treatise focuses on the perceptions of selected mediation practitioners associated with the AIMP. It draws out the conceptual lenses that are used to inform perceptions of effective mediation practice and that connect the perceptions of practitioners with the concepts contained within the conflict transformation theory. In so doing it describes the perceptions of practitioners and discusses the extent to which these perceptions resonate or deviate from theoretical conceptualisations of conflict in Africa and the theoretical frameworks that outline what constitutes an effective mediative response to this conflict. The insights into effectiveness that emerge from this approach are outlined in the treatise, drawing from background research that has informed the formation of the AIMP as well as from interviews carried out with selected mediation practitioners. The research findings suggest that there are several perceived connections between the theoretical underpinnings of conflict transformation approaches and the practice of the insider mediators involved in this study. The discussion of the data puts forward the proposition that the conceptual perceptions of the insider mediators involved in the study, in their description of elements of mediation practice and the nature of conflict, resonate strongly with the theories associated with conflict transformation thinking. In addition several additional theoretical influences appear to have been incorporated into an overall approach to discrete and collaborative mediation efforts that reinforce a strong connection between conflict transformation thinking and the practice of insider mediators. These relational connections between theory and practice are outlined in some detail in the description of the study that follows.
- Full Text:
- Date Issued: 2013
Lessons for South Africa's national identity: the political writings of Aggrey Klaaste
- Authors: Sowaga, Dulile Frans
- Date: 2012
- Subjects: South Africa -- Politics and government , Democracy -- South Africa , Multiculturalism -- South Africa , Nationalism -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8359 , http://hdl.handle.net/10948/d1021077
- Description: This study is a content analysis of political writings of Aggrey Klaaste (1988-2002). Six theoretical themes suggest that Klaaste’s Nation Building philosophy can help deal with racial and social divisions in the country. These historical divisions are the source of racial tensions, lack of inter-racial socialisations and cause separate living. Lack of social cohesion makes it impossible for post apartheid South Africa to achieve much-needed single national identity. The process of nation building proposed by Klaaste starts with breaking down what he refers to as ‘the corrugated iron curtain’. Social curtaining is deliberate actions by people of different racial groups, religious formations and social classes to build psychological, physical, institutional, political, economic and religious boundaries around themselves to keep others outside their living spaces. These conscious barriers result in unstable democracy as the majority (black population) get frustrated with shack dwellings - as symbols of poverty - while the white population and the middle class blacks move to white suburbs. Moving to upmarket suburbs does not necessarily make race groups to cohere and share a common national identity. Instead informal settlements breed social ills such as poverty, crime and drug substances abuse. This status quo can cause serious political instability which will affect everyone – black and white. Klaaste argues that for collective survival all race groups need to enter into politics of action. For this he proposes specific processes and actions through Nation Building. It is argued that political solutions have failed to unite people and leaders from all sectors of society should emerge. Blacks cannot moan and hate forever. Whites will be affected and must actively support the rebuilding process. This treatise proposes nation building as a process to help everyone to find uniting issues free of political ideologies to create new brotherhood and Ubuntu.
- Full Text:
- Date Issued: 2012
- Authors: Sowaga, Dulile Frans
- Date: 2012
- Subjects: South Africa -- Politics and government , Democracy -- South Africa , Multiculturalism -- South Africa , Nationalism -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8359 , http://hdl.handle.net/10948/d1021077
- Description: This study is a content analysis of political writings of Aggrey Klaaste (1988-2002). Six theoretical themes suggest that Klaaste’s Nation Building philosophy can help deal with racial and social divisions in the country. These historical divisions are the source of racial tensions, lack of inter-racial socialisations and cause separate living. Lack of social cohesion makes it impossible for post apartheid South Africa to achieve much-needed single national identity. The process of nation building proposed by Klaaste starts with breaking down what he refers to as ‘the corrugated iron curtain’. Social curtaining is deliberate actions by people of different racial groups, religious formations and social classes to build psychological, physical, institutional, political, economic and religious boundaries around themselves to keep others outside their living spaces. These conscious barriers result in unstable democracy as the majority (black population) get frustrated with shack dwellings - as symbols of poverty - while the white population and the middle class blacks move to white suburbs. Moving to upmarket suburbs does not necessarily make race groups to cohere and share a common national identity. Instead informal settlements breed social ills such as poverty, crime and drug substances abuse. This status quo can cause serious political instability which will affect everyone – black and white. Klaaste argues that for collective survival all race groups need to enter into politics of action. For this he proposes specific processes and actions through Nation Building. It is argued that political solutions have failed to unite people and leaders from all sectors of society should emerge. Blacks cannot moan and hate forever. Whites will be affected and must actively support the rebuilding process. This treatise proposes nation building as a process to help everyone to find uniting issues free of political ideologies to create new brotherhood and Ubuntu.
- Full Text:
- Date Issued: 2012
A framework to enhance Information and Communication Technology (ICT) readiness for business continuity at the South African Revenue Services (SARS)
- Authors: Mathase, Euphodia
- Date: 2020
- Subjects: Internet in public administration -- Taxation -- South Africa Electronic commerce -- Government policy -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/49496 , vital:41726
- Description: Many organisations, especially public sector organisations, are required to ensure that they are able to continue with their operation in cases of major disasters that affect the organisations. In the same light, the South African Revenue Services (SARS), being a quasi-government organisation, faces a similar phenomenon. The main purpose of conducting this research was to explore a problem in depth that was identified at the SARS. SARS does not have a comprehensive business continuity plan. The study therefore examined possible techniques or actions for ensuring information and communication technology (ICT) readiness and business continuity, explored various frameworks and policy documents which will assist public entities with readiness for business continuity, and identified frameworks that will assist SARS in implementing an effective ICT readiness for business continuity. The study adopted the design science research approach and aspects of design science research in information systems. Data gathered through the questionnaire instrument was used to design a framework that can be adopted at SARS to enhance ICT readiness for business continuity. The research findings show the importance of effective business continuity management (BCM) and a framework that can be used to implement an effective BCM.
- Full Text:
- Date Issued: 2020
- Authors: Mathase, Euphodia
- Date: 2020
- Subjects: Internet in public administration -- Taxation -- South Africa Electronic commerce -- Government policy -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/49496 , vital:41726
- Description: Many organisations, especially public sector organisations, are required to ensure that they are able to continue with their operation in cases of major disasters that affect the organisations. In the same light, the South African Revenue Services (SARS), being a quasi-government organisation, faces a similar phenomenon. The main purpose of conducting this research was to explore a problem in depth that was identified at the SARS. SARS does not have a comprehensive business continuity plan. The study therefore examined possible techniques or actions for ensuring information and communication technology (ICT) readiness and business continuity, explored various frameworks and policy documents which will assist public entities with readiness for business continuity, and identified frameworks that will assist SARS in implementing an effective ICT readiness for business continuity. The study adopted the design science research approach and aspects of design science research in information systems. Data gathered through the questionnaire instrument was used to design a framework that can be adopted at SARS to enhance ICT readiness for business continuity. The research findings show the importance of effective business continuity management (BCM) and a framework that can be used to implement an effective BCM.
- Full Text:
- Date Issued: 2020
An evaluation of business support services for women-owned businesses
- Authors: Mabongo, Nozuko Priscilla
- Date: 2019
- Subjects: Women-owned business enterprises -- South Africa -- Management , Businesswomen -- South Africa Support services (Management) Small business -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/40679 , vital:36213
- Description: The emergence of women into the entrepreneurial sector has been a phenomenal wonder to view. This trend is considered one of the most transformative economic and social developments. Thus, the measures to enhance their penetration into the market need to be explored in order to see what is still lacking. Historically, women ventured into business as a means of alleviating social issues, as the years went by the necessity-driven element evolved into an integral need for women to participate in the growth of value-adding sectors. Women around the world have faced many barriers to their participation in the development of the economy. The purpose of this study was to fill the gap by providing relevant information about the formal business environment, as well as the various support structures available to South African women in business. Over the past two decades, the view of development has always been criticised. Women entrepreneurs dominate the informal sector and have remained at the edge of the economy irrespective of their potential in development. There is a lack of participation in value-adding sectors by women entrepreneurs. Women in business are plagued with the absence of effective management skills, network linkages and mentorship. This in turn results in limited access to local and global markets, therefore, growth prospects are severely at risk. Furthermore, this limitation concludes issues leading these businesses into survivalist mode. The study assessed the business support services offered to women-owned businesses and further demonstrate whether any growth prospects could be achieved. Insight was given on the current situation of women-owned businesses with specific reference to evaluating the type of business support services provided to women-owned businesses. Lastly, the study described how the support services could result in improved business practices.
- Full Text:
- Date Issued: 2019
- Authors: Mabongo, Nozuko Priscilla
- Date: 2019
- Subjects: Women-owned business enterprises -- South Africa -- Management , Businesswomen -- South Africa Support services (Management) Small business -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/40679 , vital:36213
- Description: The emergence of women into the entrepreneurial sector has been a phenomenal wonder to view. This trend is considered one of the most transformative economic and social developments. Thus, the measures to enhance their penetration into the market need to be explored in order to see what is still lacking. Historically, women ventured into business as a means of alleviating social issues, as the years went by the necessity-driven element evolved into an integral need for women to participate in the growth of value-adding sectors. Women around the world have faced many barriers to their participation in the development of the economy. The purpose of this study was to fill the gap by providing relevant information about the formal business environment, as well as the various support structures available to South African women in business. Over the past two decades, the view of development has always been criticised. Women entrepreneurs dominate the informal sector and have remained at the edge of the economy irrespective of their potential in development. There is a lack of participation in value-adding sectors by women entrepreneurs. Women in business are plagued with the absence of effective management skills, network linkages and mentorship. This in turn results in limited access to local and global markets, therefore, growth prospects are severely at risk. Furthermore, this limitation concludes issues leading these businesses into survivalist mode. The study assessed the business support services offered to women-owned businesses and further demonstrate whether any growth prospects could be achieved. Insight was given on the current situation of women-owned businesses with specific reference to evaluating the type of business support services provided to women-owned businesses. Lastly, the study described how the support services could result in improved business practices.
- Full Text:
- Date Issued: 2019
The disputed “equitable treatment” in political party broadcasts: an analysis of the SABC coverage of the 2014 South African general elections
- Authors: Ndimande, Dumisani Blessing
- Date: 2016
- Subjects: Elections -- Press coverage -- South Africa , Election monitoring -- South Africa Communication in politics -- South Africa Democracy -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/14234 , vital:27486
- Description: The aim of this study was to establish whether the South African Broadcasting Corporation (SABC) performed according to its mandate in ensuring a fair broadcast coverage of all political parties that participated in the 2014 national general election. The study was undertaken as a result of the complaints by political parties who accused the SABC of bias during the election. The study focused on two SABC radio stations, namely SAFM and UKHOZI FM. In executing the research, particular attention was paid to the coverage of political party manifestos, town hall election debates and radio interviews. The study was written utilising the theoretical paradigm of Social Responsibility Theory, as this is largely deemed the most ethical guide in testing South African journalism. The research was conducted in accordance with the Independent Complaints Authority of South Africa (ICASA) regulations that govern broadcast media during elections. The second part of the analysis deconstructed the SABC’s media coverage of the 2014 election through Media Monitoring Africa – a non-profit organisation that monitors and reports on media coverage of elections, whilst simultaneously taking ICASA stipulated guidelines into account. The MMA and ICASA equipped the study with reports which were compiled after an intense monitoring of SABC’s coverage of the 2014 election. Through the analysis of political parties’ accessibility to the election broadcast programmes on SABC platforms, the study concluded that although there were errors, the SABC treated all parties fairly during the 2014 general elections. The study also found that poor corporate governance at the SABC did not impact directly on the public broadcaster’s ability to deliver fair election broadcasting. By conforming to the social responsibility role that calls for high professional conduct, fairness and objectivity as expected in the public broadcaster, this study found that the SABC was committed to a fair coverage of the 2014 election.
- Full Text:
- Date Issued: 2016
- Authors: Ndimande, Dumisani Blessing
- Date: 2016
- Subjects: Elections -- Press coverage -- South Africa , Election monitoring -- South Africa Communication in politics -- South Africa Democracy -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/14234 , vital:27486
- Description: The aim of this study was to establish whether the South African Broadcasting Corporation (SABC) performed according to its mandate in ensuring a fair broadcast coverage of all political parties that participated in the 2014 national general election. The study was undertaken as a result of the complaints by political parties who accused the SABC of bias during the election. The study focused on two SABC radio stations, namely SAFM and UKHOZI FM. In executing the research, particular attention was paid to the coverage of political party manifestos, town hall election debates and radio interviews. The study was written utilising the theoretical paradigm of Social Responsibility Theory, as this is largely deemed the most ethical guide in testing South African journalism. The research was conducted in accordance with the Independent Complaints Authority of South Africa (ICASA) regulations that govern broadcast media during elections. The second part of the analysis deconstructed the SABC’s media coverage of the 2014 election through Media Monitoring Africa – a non-profit organisation that monitors and reports on media coverage of elections, whilst simultaneously taking ICASA stipulated guidelines into account. The MMA and ICASA equipped the study with reports which were compiled after an intense monitoring of SABC’s coverage of the 2014 election. Through the analysis of political parties’ accessibility to the election broadcast programmes on SABC platforms, the study concluded that although there were errors, the SABC treated all parties fairly during the 2014 general elections. The study also found that poor corporate governance at the SABC did not impact directly on the public broadcaster’s ability to deliver fair election broadcasting. By conforming to the social responsibility role that calls for high professional conduct, fairness and objectivity as expected in the public broadcaster, this study found that the SABC was committed to a fair coverage of the 2014 election.
- Full Text:
- Date Issued: 2016
Financial inclusion and economic growth in Ghana
- Authors: Anane, Alexander Kwabena
- Date: 2019
- Subjects: Economic development -- Ghana
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/40210 , vital:35990
- Description: The relationship between financial inclusion and the growth of the economy is a topic of debate in the existing literature. Yet globally and at individual country level, policy makers have accepted financial inclusion as a developmental agenda. This study, therefore, empirically investigates the relationship between financial inclusion and economic growth in Ghana using quarterly time series data from 2005 to 2016. Employing the commonly used indicators, the ARDL bounds test with cointergration was applied to examine the short and the long run relationship between the variables. Furthermore, the Granger causality approach was also used to establish the direction between financial inclusion and economic growth in Ghana. The result of the findings confirmed mixed results and no clear cut relationship between the direction of causality between the indicators of financial inclusion and economic growth. The study concluded that whether financial inclusion positively or negatively impact economic growth rests on the indicators employed. The study therefore cautions in the choice of financial indicators as policy tools in designing and executing economic growth and development policies in Ghana.
- Full Text:
- Date Issued: 2019
- Authors: Anane, Alexander Kwabena
- Date: 2019
- Subjects: Economic development -- Ghana
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/40210 , vital:35990
- Description: The relationship between financial inclusion and the growth of the economy is a topic of debate in the existing literature. Yet globally and at individual country level, policy makers have accepted financial inclusion as a developmental agenda. This study, therefore, empirically investigates the relationship between financial inclusion and economic growth in Ghana using quarterly time series data from 2005 to 2016. Employing the commonly used indicators, the ARDL bounds test with cointergration was applied to examine the short and the long run relationship between the variables. Furthermore, the Granger causality approach was also used to establish the direction between financial inclusion and economic growth in Ghana. The result of the findings confirmed mixed results and no clear cut relationship between the direction of causality between the indicators of financial inclusion and economic growth. The study concluded that whether financial inclusion positively or negatively impact economic growth rests on the indicators employed. The study therefore cautions in the choice of financial indicators as policy tools in designing and executing economic growth and development policies in Ghana.
- Full Text:
- Date Issued: 2019
The link between economic development programmes (RDP & GEAR) and poverty reduction : (Airport Valley as an illustrative case)
- Authors: Bayti, Thelma Thokozile
- Date: 2009
- Subjects: Economic assistance, Domestic -- South Africa -- Eastern Cape , Poverty -- Government policy -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Poverty -- Economic aspects -- South Africa , Poverty -- Social aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8225 , http://hdl.handle.net/10948/921 , Economic assistance, Domestic -- South Africa -- Eastern Cape , Poverty -- Government policy -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Poverty -- Economic aspects -- South Africa , Poverty -- Social aspects -- South Africa
- Description: The key debates after apartheid have been on the successes and shortcomings of the social and economic policies that were adopted after apartheid. The ANC government decided to approach poverty reduction by closing the inequality gap between racial groups in the country. It planned to provide services that would improve the poor people’s lives and also create employment to sustain development. To provide the necessary services, the government formulated two broad, but linked macroeconomic policies namely: the RDP and GEAR which focused on the demand and supply side respectively (Venter and Landsberg (2006). This indicated the importance with which the people’s welfare and growth were regarded by the South African government. It indicated that the government believed in pro-poor growth. The purpose of this study was to gain better and deeper understanding about poverty reduction since the 1994 political transition, from the poor people of Airport Valley (in the Nelson Mandela Metropolital Municipality), who experience poverty from the real world. The study attempted to find out from these people if there was improvement in their lives since democratisation. This qualitative and quantitative study used three methods of collecting data namely: a questionnaire, interviews and observation. The results of the study suggest that there has been lack of commitment by RDP and GEAR, as the conditions under which the people live and therefore their standard of living have not improved. The study recommends that the government should speed up the process of service delivery at Airport Valley and also include the people in decision making about the future of Airport Valley.
- Full Text:
- Date Issued: 2009
- Authors: Bayti, Thelma Thokozile
- Date: 2009
- Subjects: Economic assistance, Domestic -- South Africa -- Eastern Cape , Poverty -- Government policy -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Poverty -- Economic aspects -- South Africa , Poverty -- Social aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8225 , http://hdl.handle.net/10948/921 , Economic assistance, Domestic -- South Africa -- Eastern Cape , Poverty -- Government policy -- South Africa -- Eastern Cape , Economic development projects -- South Africa -- Eastern Cape , Poverty -- Economic aspects -- South Africa , Poverty -- Social aspects -- South Africa
- Description: The key debates after apartheid have been on the successes and shortcomings of the social and economic policies that were adopted after apartheid. The ANC government decided to approach poverty reduction by closing the inequality gap between racial groups in the country. It planned to provide services that would improve the poor people’s lives and also create employment to sustain development. To provide the necessary services, the government formulated two broad, but linked macroeconomic policies namely: the RDP and GEAR which focused on the demand and supply side respectively (Venter and Landsberg (2006). This indicated the importance with which the people’s welfare and growth were regarded by the South African government. It indicated that the government believed in pro-poor growth. The purpose of this study was to gain better and deeper understanding about poverty reduction since the 1994 political transition, from the poor people of Airport Valley (in the Nelson Mandela Metropolital Municipality), who experience poverty from the real world. The study attempted to find out from these people if there was improvement in their lives since democratisation. This qualitative and quantitative study used three methods of collecting data namely: a questionnaire, interviews and observation. The results of the study suggest that there has been lack of commitment by RDP and GEAR, as the conditions under which the people live and therefore their standard of living have not improved. The study recommends that the government should speed up the process of service delivery at Airport Valley and also include the people in decision making about the future of Airport Valley.
- Full Text:
- Date Issued: 2009
Economic development in the Eastern Cape: a case study of agricultural projects
- Authors: Dyalo, Nolutho
- Date: 2017
- Subjects: Agricultural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/15589 , vital:28274
- Description: This study seeks to evaluate economic development in the Eastern Cape Province, with a special focus on the agricultural sector. It focuses on the role that Development Finance Institutions (DFIs) play in stimulating economic development. To achieve this, the Eastern Cape Development Corporation (ECDC) was considered as a case study in assessing DFI’s support to the agricultural sector in the province. The study will also look into the corporation’s adherence to the Provincial Growth and Development Plan (PGDP) and its strategic programmes. The study examines how the agricultural initiatives financed by ECDC contribute to economic development in the province. It will also assess whether those agricultural projects may impact the local communities through poverty alleviation. In order to address the research problem and to achieve the research objectives, available literature and empirical work related to the relationship between financial system development and economic development was reviewed. The research revealed that the role played by the ECDC with regard to Agricultural Projects has not been entirely effective to add value to economic development in the province, mainly caused by the lack of non – financial support by skilled people from the corporation, after limited funding was made available. From the investigation, the findings indicate that the effective mplementation of these projects require strengthened capacity, which requires more skilled officials from the corporation to assist the agricultural enterprises in managing the projects; and more funding that will assist the projects to reach sustainability.
- Full Text:
- Date Issued: 2017
- Authors: Dyalo, Nolutho
- Date: 2017
- Subjects: Agricultural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/15589 , vital:28274
- Description: This study seeks to evaluate economic development in the Eastern Cape Province, with a special focus on the agricultural sector. It focuses on the role that Development Finance Institutions (DFIs) play in stimulating economic development. To achieve this, the Eastern Cape Development Corporation (ECDC) was considered as a case study in assessing DFI’s support to the agricultural sector in the province. The study will also look into the corporation’s adherence to the Provincial Growth and Development Plan (PGDP) and its strategic programmes. The study examines how the agricultural initiatives financed by ECDC contribute to economic development in the province. It will also assess whether those agricultural projects may impact the local communities through poverty alleviation. In order to address the research problem and to achieve the research objectives, available literature and empirical work related to the relationship between financial system development and economic development was reviewed. The research revealed that the role played by the ECDC with regard to Agricultural Projects has not been entirely effective to add value to economic development in the province, mainly caused by the lack of non – financial support by skilled people from the corporation, after limited funding was made available. From the investigation, the findings indicate that the effective mplementation of these projects require strengthened capacity, which requires more skilled officials from the corporation to assist the agricultural enterprises in managing the projects; and more funding that will assist the projects to reach sustainability.
- Full Text:
- Date Issued: 2017
The challenges of banks in financing SMEs in Harare, Zimbabwe
- Authors: Msimanga, Dumisile
- Date: 2017
- Subjects: Small business -- Finance , Business enterprises -- Zimbabwe -- Harare -- Finance Credit -- Zimbabwe -- Harare Entrepreneurship -- Zimbabwe -- Harare
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/14058 , vital:27412
- Description: This research is a diagnosis of the supply side of SME (small and medium enterprises) credit. Its objectives are to determine the current level of bank lending to SMEs to validate the financing gap, to explore the strategies and mechanisms employed by banks to provide tailor-made lending for SMEs and finally to conclude by identifying some of the key challenges the banks face in their quest to lend to SMEs. This, then, culminated in some recommendations for increasing bank funding to SMEs. This study employed a deductive qualitative research.. The research used a non-probability, purposive/judgmental sampling method to choose the heads of bank SME units to include in the research. There are twelve banks with dedicated SME units, out of a total of 18. The researcher carried out in-depth face to face interviews using semi-structured questions. The qualitative data was coded, deductively analysed and conclusions drawn and incorporated into a report. Banks’ most outstanding challenges in dealing with SMEs in terms of information asymmetry, an unsupportive business environment, poor quality of SME clients and inflexible regulatory requirements.
- Full Text:
- Date Issued: 2017
- Authors: Msimanga, Dumisile
- Date: 2017
- Subjects: Small business -- Finance , Business enterprises -- Zimbabwe -- Harare -- Finance Credit -- Zimbabwe -- Harare Entrepreneurship -- Zimbabwe -- Harare
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/14058 , vital:27412
- Description: This research is a diagnosis of the supply side of SME (small and medium enterprises) credit. Its objectives are to determine the current level of bank lending to SMEs to validate the financing gap, to explore the strategies and mechanisms employed by banks to provide tailor-made lending for SMEs and finally to conclude by identifying some of the key challenges the banks face in their quest to lend to SMEs. This, then, culminated in some recommendations for increasing bank funding to SMEs. This study employed a deductive qualitative research.. The research used a non-probability, purposive/judgmental sampling method to choose the heads of bank SME units to include in the research. There are twelve banks with dedicated SME units, out of a total of 18. The researcher carried out in-depth face to face interviews using semi-structured questions. The qualitative data was coded, deductively analysed and conclusions drawn and incorporated into a report. Banks’ most outstanding challenges in dealing with SMEs in terms of information asymmetry, an unsupportive business environment, poor quality of SME clients and inflexible regulatory requirements.
- Full Text:
- Date Issued: 2017
An internal audit expectation gap: South African Revenue Services project audit engagements
- Authors: Sekhwela, Mmanapo Bella
- Date: 2020
- Subjects: Electronic data processing -- Auditing , Business enterprises -- Computer networks -- Security measures Information technology -- Security measures Computer security
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47139 , vital:39815
- Description: South African Revenue Services (SARS) was established as a quasi-government organisation with a mandate to efficiently and effectively collect revenue based on the export, import, movement, manufacture and storage of specific goods. Information Technology (IT) governance is strategically important to SARS in that its business processes are technology driven and that technology projects are implemented to support the SARS strategic objectives. In alignment to the King code for corporate governance and ethical business practices, an Internal Audit Function (IAF) as a regulatory requirement of all public sector entities in South Africa exists at SARS. The aim of the research was to evaluate the perspectives of SARS stakeholders regarding the organisation’s IT project auditing process. The study focused on gathering data from various SARS stakeholders involved in the delivery of IT projects and IT projects auditing. Through a qualitative research approach, interviews were conducted with practitioners such as Internal Auditors, Internal Audit managers, and executives as well as project managers and ownersso asto obtain a holistic understanding of stakeholder expectations of an IT project audit. An analysis of the data collected led to the deduction of recommendations meant to enhance stakeholder perceptions of the IT audit function within SARS. The study found that there is a perceived value derived from IA reviews of IT projects. The findings also revealed that rather than lack of resources and expertise, skill set deficiencies were the major setback in achieving IA goals. The findings further revealed that there are deficiencies in the quality of IA reports. Some of the main recommendations were to expand the scope of the Internal Audit roles, intensify engagements of Internal Audits by the Enterprise Project Management Office (EPMO), improve the quality of reports, and capacitate Internal Auditors with reporting skills. This study presents a modest contribution that is expected to enrich knowledge on how to audit IT projects. Moreover, the study contributes towards a methodological position of design science by producing results from a smaller sample augmented by interview results in an environment characterised by smaller populations so that inferences can be made.
- Full Text:
- Date Issued: 2020
- Authors: Sekhwela, Mmanapo Bella
- Date: 2020
- Subjects: Electronic data processing -- Auditing , Business enterprises -- Computer networks -- Security measures Information technology -- Security measures Computer security
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47139 , vital:39815
- Description: South African Revenue Services (SARS) was established as a quasi-government organisation with a mandate to efficiently and effectively collect revenue based on the export, import, movement, manufacture and storage of specific goods. Information Technology (IT) governance is strategically important to SARS in that its business processes are technology driven and that technology projects are implemented to support the SARS strategic objectives. In alignment to the King code for corporate governance and ethical business practices, an Internal Audit Function (IAF) as a regulatory requirement of all public sector entities in South Africa exists at SARS. The aim of the research was to evaluate the perspectives of SARS stakeholders regarding the organisation’s IT project auditing process. The study focused on gathering data from various SARS stakeholders involved in the delivery of IT projects and IT projects auditing. Through a qualitative research approach, interviews were conducted with practitioners such as Internal Auditors, Internal Audit managers, and executives as well as project managers and ownersso asto obtain a holistic understanding of stakeholder expectations of an IT project audit. An analysis of the data collected led to the deduction of recommendations meant to enhance stakeholder perceptions of the IT audit function within SARS. The study found that there is a perceived value derived from IA reviews of IT projects. The findings also revealed that rather than lack of resources and expertise, skill set deficiencies were the major setback in achieving IA goals. The findings further revealed that there are deficiencies in the quality of IA reports. Some of the main recommendations were to expand the scope of the Internal Audit roles, intensify engagements of Internal Audits by the Enterprise Project Management Office (EPMO), improve the quality of reports, and capacitate Internal Auditors with reporting skills. This study presents a modest contribution that is expected to enrich knowledge on how to audit IT projects. Moreover, the study contributes towards a methodological position of design science by producing results from a smaller sample augmented by interview results in an environment characterised by smaller populations so that inferences can be made.
- Full Text:
- Date Issued: 2020
Consolidation of democracy and political culture: an analysis of young elites and the media, the case of Kenya
- Authors: Nzioki, Samuel Mutinda
- Date: 2007
- Subjects: Democracy -- Kenya , Political culture -- Kenya , Kenya -- Politics and government
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8248 , http://hdl.handle.net/10948/586 , http://hdl.handle.net/10948/d1011680 , Democracy -- Kenya , Political culture -- Kenya , Kenya -- Politics and government
- Description: Democratisation and commitments to transitions to democratic systems has gained momentum as a currency, a necessity, with regard to socio-political and economic development for Africa. In the period following the end of the Cold War in the late 1980’s, there was heightened concern over the pseudo-democratic political establishments in Africa whose negative impact on their economies was blameable for a marked lack of public goods. Political scholars and agencies of Industrialised countries attributed this to stagnation on democratisation process, where consolidation stage of African democracies remains elusive. Kenya is a case and point. This study seeks to contribute to the ensuing debate of crafting versus preconditions to democratic consolidation in Africa. It takes the position that it is the political elite who are the principal agents in designing institution based democracies upon which other socio-economic developments can stand. By focusing on Kenya the study seeks to show that, up to the present moment, the cycle of Kenya’s unconsolidated democracy has been prevailed over by elites’ weakness to commit to deepening democratic values. A sign of hope is therefore in the potential and promise in the emerging young elite in crafting a consolidated democracy in Africa. By focussing on a generational change in leadership, one sees the possibility for Africa to embark on a clearly mapped out and self designed path towards democratic consolidation, led by a younger generation of professional elites. These are not weighed down by postcolonial nationalistic ideals. Their potential and level of commitment to democratic consolidation however needs to be examined. Increased pressures of Westernisation as an after effect of globalisation may have altered/impacted the young elites’ political consciousness and dedication to the African locales. This study thus posits that in order to gauge their inclination to crafting a consolidated democratic landscape of the continent, their political culture must be put under scrutiny. By examining the political culture of the Kenyan young elite this study concluded that more needs to be done to inspire political participation and involvement in this generation. There is general feeling of contentment with the status quo with all its flaws and unchanging poor democratic practises. More has to be done to sever the old undemocratic mentalities and replace them with fresh ideals through wide spread civic education, by using effective instruments like the media and avenues like a reformed school curriculum.
- Full Text:
- Date Issued: 2007
- Authors: Nzioki, Samuel Mutinda
- Date: 2007
- Subjects: Democracy -- Kenya , Political culture -- Kenya , Kenya -- Politics and government
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8248 , http://hdl.handle.net/10948/586 , http://hdl.handle.net/10948/d1011680 , Democracy -- Kenya , Political culture -- Kenya , Kenya -- Politics and government
- Description: Democratisation and commitments to transitions to democratic systems has gained momentum as a currency, a necessity, with regard to socio-political and economic development for Africa. In the period following the end of the Cold War in the late 1980’s, there was heightened concern over the pseudo-democratic political establishments in Africa whose negative impact on their economies was blameable for a marked lack of public goods. Political scholars and agencies of Industrialised countries attributed this to stagnation on democratisation process, where consolidation stage of African democracies remains elusive. Kenya is a case and point. This study seeks to contribute to the ensuing debate of crafting versus preconditions to democratic consolidation in Africa. It takes the position that it is the political elite who are the principal agents in designing institution based democracies upon which other socio-economic developments can stand. By focusing on Kenya the study seeks to show that, up to the present moment, the cycle of Kenya’s unconsolidated democracy has been prevailed over by elites’ weakness to commit to deepening democratic values. A sign of hope is therefore in the potential and promise in the emerging young elite in crafting a consolidated democracy in Africa. By focussing on a generational change in leadership, one sees the possibility for Africa to embark on a clearly mapped out and self designed path towards democratic consolidation, led by a younger generation of professional elites. These are not weighed down by postcolonial nationalistic ideals. Their potential and level of commitment to democratic consolidation however needs to be examined. Increased pressures of Westernisation as an after effect of globalisation may have altered/impacted the young elites’ political consciousness and dedication to the African locales. This study thus posits that in order to gauge their inclination to crafting a consolidated democratic landscape of the continent, their political culture must be put under scrutiny. By examining the political culture of the Kenyan young elite this study concluded that more needs to be done to inspire political participation and involvement in this generation. There is general feeling of contentment with the status quo with all its flaws and unchanging poor democratic practises. More has to be done to sever the old undemocratic mentalities and replace them with fresh ideals through wide spread civic education, by using effective instruments like the media and avenues like a reformed school curriculum.
- Full Text:
- Date Issued: 2007
The role of municipal public accounts committee in the financial management of Intsika Yethu local municipality
- Authors: Xego Nomonde
- Date: 2012
- Subjects: Municipal finance--South Africa--Eastern Cape , Public finance--South Africa--Eastern Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8183 , http://hdl.handle.net/10948/d1007958 , Municipal finance--South Africa--Eastern Cape , Public finance--South Africa--Eastern Cape
- Description: In an attempt to address the challenges of audit queries in a sustainable way and improve service delivery. Municipality should deal with causes of disclaimer and adverse opinion which are reflected on their audit report. This study focuses on the role of the Municipal Public Accounts Committee in the financial management of the Intsika Yethu Local Municipality. Challenges facing the Municipal Public Accounts Committee include lack of capacity, lack of co-operation from municipal departments and lack of knowledge and skill in municipal management. This study investigated the role of the Municipal Public Accounts Committee in the financial management of the Intsika Yethu Local Municipality. Particular attention was paid to the various roles played by the Municipal Public Accounts Committee making a contribution towards improving municipal financial management.
- Full Text:
- Date Issued: 2012
- Authors: Xego Nomonde
- Date: 2012
- Subjects: Municipal finance--South Africa--Eastern Cape , Public finance--South Africa--Eastern Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8183 , http://hdl.handle.net/10948/d1007958 , Municipal finance--South Africa--Eastern Cape , Public finance--South Africa--Eastern Cape
- Description: In an attempt to address the challenges of audit queries in a sustainable way and improve service delivery. Municipality should deal with causes of disclaimer and adverse opinion which are reflected on their audit report. This study focuses on the role of the Municipal Public Accounts Committee in the financial management of the Intsika Yethu Local Municipality. Challenges facing the Municipal Public Accounts Committee include lack of capacity, lack of co-operation from municipal departments and lack of knowledge and skill in municipal management. This study investigated the role of the Municipal Public Accounts Committee in the financial management of the Intsika Yethu Local Municipality. Particular attention was paid to the various roles played by the Municipal Public Accounts Committee making a contribution towards improving municipal financial management.
- Full Text:
- Date Issued: 2012
Agriculture land abandonment and rural development in South Africa
- Authors: Mgushelo, Aphiwe
- Date: 2019
- Subjects: Abandoned farms , Rural development -- South Africa Agriculture and state -- South Africa South Africa -- Rural conditions
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/44257 , vital:37143
- Description: Vast amounts of agriculture lands have been abandoned over the last decades, worldwide – phenomenally in rural areas (Filho et al., 2016). In South Africa, Agriculture Land Abandonment (ALA) is apparent even to the human eye, but little or nothing is known about it, especially regarding its causes and implications for rural socio-economic development. Agriculture Land Abandonment is critical and highly topical given the ongoing debate on the land issue in South Africa (Friedman, 2018; Maromo, 2018). Moreover, the National Development Plan (NDP) identifies agriculture as the main economic activity in rural areas, with the potential to create nearly 1 million new jobs and as a primary means to achieve rural development by 2030 (National Planning Commission (NPC), 2011). To this end, the land must be cultivated to provide work and to banish poverty. This research focuses on Julukuqu, a rural village in the former Transkei homeland, within the O.R. Tambo District in the Eastern Cape province. This research intends to indent and propose a solution for rural development by understanding the causes and consequences of Agriculture Land Abandonment and identifying measures to address this issue. By analysing satellite imagery of the study area over a 15-year period, we are able to establish the extent of Agriculture Land Abandonment. Individual interviews and a focus group discussion were conducted and analysed to provide an understanding of the official positions and grassroots lived experiences. Altogether, the data that was collected yielded 17 usable interviews, which were subjected to thematic analyses. The findings of this research are that: the croplands of Julukuqu were once totally cultivated, but they are now almost (all) totally abandoned with only one person still cultivating their now reduced cropland. The causes of ALA in Julukuqu are socio-economic, environmental and political in nature. Due to schooling, children are no longer herding the livestock and it is free-ranging and grazing within the people’s croplands – in season and out of season. Coupled with an irrigation system, because of drought, fencing has thus become a principal determinant of cultivation of the croplands. The abandonment of the croplands has left the households insecure and depending mainly on social grants for income and food, including the very maize they once produced and sold a surplus. Hunger has become a rural denominator – striking both the people and their livestock, and crime has risen with unemployment. Moreover, child schooling and youth reluctance, threaten the succession and sustainability of agriculture as a rural livelihood and business. Despite the abandonment of the croplands, agriculture is still seen as a key to poverty alleviation and socio-economic development in Julukuqu. Given the experienced consequences of ALA, there exists a strong desire and will among the people of Julukuqu to cultivate their abandoned croplands once again. Fundamentally, for the people to meet their common socio-economic needs and challenges, they need to address ALA in Julukuqu through the development of an agricultural co-operative, which needs financial and non-financial support to develop and succeed.
- Full Text:
- Date Issued: 2019
- Authors: Mgushelo, Aphiwe
- Date: 2019
- Subjects: Abandoned farms , Rural development -- South Africa Agriculture and state -- South Africa South Africa -- Rural conditions
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/44257 , vital:37143
- Description: Vast amounts of agriculture lands have been abandoned over the last decades, worldwide – phenomenally in rural areas (Filho et al., 2016). In South Africa, Agriculture Land Abandonment (ALA) is apparent even to the human eye, but little or nothing is known about it, especially regarding its causes and implications for rural socio-economic development. Agriculture Land Abandonment is critical and highly topical given the ongoing debate on the land issue in South Africa (Friedman, 2018; Maromo, 2018). Moreover, the National Development Plan (NDP) identifies agriculture as the main economic activity in rural areas, with the potential to create nearly 1 million new jobs and as a primary means to achieve rural development by 2030 (National Planning Commission (NPC), 2011). To this end, the land must be cultivated to provide work and to banish poverty. This research focuses on Julukuqu, a rural village in the former Transkei homeland, within the O.R. Tambo District in the Eastern Cape province. This research intends to indent and propose a solution for rural development by understanding the causes and consequences of Agriculture Land Abandonment and identifying measures to address this issue. By analysing satellite imagery of the study area over a 15-year period, we are able to establish the extent of Agriculture Land Abandonment. Individual interviews and a focus group discussion were conducted and analysed to provide an understanding of the official positions and grassroots lived experiences. Altogether, the data that was collected yielded 17 usable interviews, which were subjected to thematic analyses. The findings of this research are that: the croplands of Julukuqu were once totally cultivated, but they are now almost (all) totally abandoned with only one person still cultivating their now reduced cropland. The causes of ALA in Julukuqu are socio-economic, environmental and political in nature. Due to schooling, children are no longer herding the livestock and it is free-ranging and grazing within the people’s croplands – in season and out of season. Coupled with an irrigation system, because of drought, fencing has thus become a principal determinant of cultivation of the croplands. The abandonment of the croplands has left the households insecure and depending mainly on social grants for income and food, including the very maize they once produced and sold a surplus. Hunger has become a rural denominator – striking both the people and their livestock, and crime has risen with unemployment. Moreover, child schooling and youth reluctance, threaten the succession and sustainability of agriculture as a rural livelihood and business. Despite the abandonment of the croplands, agriculture is still seen as a key to poverty alleviation and socio-economic development in Julukuqu. Given the experienced consequences of ALA, there exists a strong desire and will among the people of Julukuqu to cultivate their abandoned croplands once again. Fundamentally, for the people to meet their common socio-economic needs and challenges, they need to address ALA in Julukuqu through the development of an agricultural co-operative, which needs financial and non-financial support to develop and succeed.
- Full Text:
- Date Issued: 2019
The influence of financial market development on economic growth in Brics countries
- Authors: Ruzive, Tafadzwa Mutsvedu
- Date: 2015
- Subjects: Financial services industry -- Marketing , Economic development -- BRIC countries
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/6594 , vital:21123
- Description: The debate about the influence of financial market development on economic growth has been ongoing for more than a century. Since Schumpeter (1912) wrote about the happenings on Lombard Street, right up to the economists of today, there is growing interest into how financial market development affects economic activity and hence economic growth. With economic growth gaining prominence in respect of development discourse, inquiry into the finance-growth nexus has grown rapidly. The latest advances of the finance-growth nexus show a positive relationship between financial market development and economic growth. In this regard, little research has been done globally pertaining to most recent economic developments, especially concerning the BRICS economies. This research investigates the influence of financial market development on emerging economies, BRICS and non-BRICS and to determine whether the openness of financial markets in BRICS economies contributed to higher growth trajectories compared to their non-BRICS counterparts. The research utilises the Generalised Method of Moments and an extended endogenous growth model to estimate the influence of a set of financial market indicators. The study found that higher levels of credit to the private sector and financial depth in the BRICS economies contributed to the higher levels of economic growth experienced in the BRICS compared to non-BRICs emerging economies.
- Full Text:
- Date Issued: 2015
- Authors: Ruzive, Tafadzwa Mutsvedu
- Date: 2015
- Subjects: Financial services industry -- Marketing , Economic development -- BRIC countries
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/6594 , vital:21123
- Description: The debate about the influence of financial market development on economic growth has been ongoing for more than a century. Since Schumpeter (1912) wrote about the happenings on Lombard Street, right up to the economists of today, there is growing interest into how financial market development affects economic activity and hence economic growth. With economic growth gaining prominence in respect of development discourse, inquiry into the finance-growth nexus has grown rapidly. The latest advances of the finance-growth nexus show a positive relationship between financial market development and economic growth. In this regard, little research has been done globally pertaining to most recent economic developments, especially concerning the BRICS economies. This research investigates the influence of financial market development on emerging economies, BRICS and non-BRICS and to determine whether the openness of financial markets in BRICS economies contributed to higher growth trajectories compared to their non-BRICS counterparts. The research utilises the Generalised Method of Moments and an extended endogenous growth model to estimate the influence of a set of financial market indicators. The study found that higher levels of credit to the private sector and financial depth in the BRICS economies contributed to the higher levels of economic growth experienced in the BRICS compared to non-BRICs emerging economies.
- Full Text:
- Date Issued: 2015
The social and political identities of coloured women in the northern areas of Port Elizabeth
- Authors: Barker, Celeste Heloise
- Date: 2012
- Subjects: Women, Colored -- South Africa -- Port Elizabeth , Colored people (South Africa) -- Race identity , Ethnicity -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8261 , http://hdl.handle.net/10948/d1013081
- Description: This treatise explores the social and political identity of coloured women in the Nelson Mandela Bay Metro (NMBM) with the intention of understanding why some stereotypes of coloured women‟s identity have endured since colonialism in South Africa. Topic selection was stimulated by heated public response to a newspaper article (“Jou Ma se Kinders” (Your Mother‟s Children), (Roberts 2011: http://www.lifeissavage.com/) which negatively labeled and pigeon-holed coloured women‟s identity. With the notable exception of the Saartje Baartman story, most text selection in the Literature Review (Chapter 2) was informed by research in the Western Cape because studies have a patriarchal bias and there are scant records of coloured women‟s lives and identity in the East Cape, Port Elizabeth and the NMBM. The study includes select readings of literary theory and South African fiction from which examples were chosen to illustrate the longevity of stereotypes attached to coloured women‟s identity. Commemorative narrative highlights the role coloured women played and continue to play as their alternative histories or counter narratives embed alternative histories in group identity. A comparative historical analysis of racist and gendered policies and practices contextualises the social construction of coloured women‟s identity from the colonial period to the present time and a focus group discussion among ten female evictees from South End and Richmond ] Hill in Port Elizabeth (PE) generated rich details of coloured women‟s lives and experience in Port Elizabeth and the NMBM. Findings are captured in four themes: Living, Loving and Laughing; Religion and Resistance; Hardship and Trauma and Identity and Ambivalence. These themes highlight nostalgia, courage and humour; the special role played by religious affiliation and coloured people‟s successful resistance to the demolition and deconsecration of places of worship in PE together with pride and a sense of achievement which continues to influence coloured women‟s political identity in the NMBM. Police brutality, everyday racism and sexism, the impact of apartheid on matriculants and the influence of petty apartheid on coloured women‟s lives and identity, as well as participants‟ contradictory perceptions of their post-apartheid social and political identity which continue to be defined by a deficit discourse, are discussed and described in Chapter 4. Focus Group findings locate coloured women‟s identity in a milieu of racist and gendered laws, policies and practices. It is suggested that sexualised stereotypes of coloured women‟s commodification and second class status persist regardless of the South African transition to a constitutional democracy. Evidence is presented of coloured women as bounded storytellers who create a counter narrative to apartheid justification of forced removals.It is suggested that the counter narrative is a vehicle for group support, affirmation and the recovery of roots, identity and post apartheid heritage including records and memorabilia displayed in the South End Museum. As the field is under-researched it is recommended that further research should be conducted to include studies of the social and political identity of an expanded sample of coloured women representative of diverse ages and backgrounds in the rural and urban areas of South Africa.
- Full Text:
- Date Issued: 2012
- Authors: Barker, Celeste Heloise
- Date: 2012
- Subjects: Women, Colored -- South Africa -- Port Elizabeth , Colored people (South Africa) -- Race identity , Ethnicity -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8261 , http://hdl.handle.net/10948/d1013081
- Description: This treatise explores the social and political identity of coloured women in the Nelson Mandela Bay Metro (NMBM) with the intention of understanding why some stereotypes of coloured women‟s identity have endured since colonialism in South Africa. Topic selection was stimulated by heated public response to a newspaper article (“Jou Ma se Kinders” (Your Mother‟s Children), (Roberts 2011: http://www.lifeissavage.com/) which negatively labeled and pigeon-holed coloured women‟s identity. With the notable exception of the Saartje Baartman story, most text selection in the Literature Review (Chapter 2) was informed by research in the Western Cape because studies have a patriarchal bias and there are scant records of coloured women‟s lives and identity in the East Cape, Port Elizabeth and the NMBM. The study includes select readings of literary theory and South African fiction from which examples were chosen to illustrate the longevity of stereotypes attached to coloured women‟s identity. Commemorative narrative highlights the role coloured women played and continue to play as their alternative histories or counter narratives embed alternative histories in group identity. A comparative historical analysis of racist and gendered policies and practices contextualises the social construction of coloured women‟s identity from the colonial period to the present time and a focus group discussion among ten female evictees from South End and Richmond ] Hill in Port Elizabeth (PE) generated rich details of coloured women‟s lives and experience in Port Elizabeth and the NMBM. Findings are captured in four themes: Living, Loving and Laughing; Religion and Resistance; Hardship and Trauma and Identity and Ambivalence. These themes highlight nostalgia, courage and humour; the special role played by religious affiliation and coloured people‟s successful resistance to the demolition and deconsecration of places of worship in PE together with pride and a sense of achievement which continues to influence coloured women‟s political identity in the NMBM. Police brutality, everyday racism and sexism, the impact of apartheid on matriculants and the influence of petty apartheid on coloured women‟s lives and identity, as well as participants‟ contradictory perceptions of their post-apartheid social and political identity which continue to be defined by a deficit discourse, are discussed and described in Chapter 4. Focus Group findings locate coloured women‟s identity in a milieu of racist and gendered laws, policies and practices. It is suggested that sexualised stereotypes of coloured women‟s commodification and second class status persist regardless of the South African transition to a constitutional democracy. Evidence is presented of coloured women as bounded storytellers who create a counter narrative to apartheid justification of forced removals.It is suggested that the counter narrative is a vehicle for group support, affirmation and the recovery of roots, identity and post apartheid heritage including records and memorabilia displayed in the South End Museum. As the field is under-researched it is recommended that further research should be conducted to include studies of the social and political identity of an expanded sample of coloured women representative of diverse ages and backgrounds in the rural and urban areas of South Africa.
- Full Text:
- Date Issued: 2012
An exploratory study of the AmaTshezi chieftaincy conflict in Mthonjana Village, Mqanduli in the Eastern Cape, 2002-2007
- Authors: Nodada, Lubabalo Yandisa
- Date: 2011
- Subjects: Chiefdoms -- South Africa -- Eastern Cape , Xhosa (African people) -- South Africa -- Kings and rulers , Conflict of interests -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8258 , http://hdl.handle.net/10948/d1012345 , Chiefdoms -- South Africa -- Eastern Cape , Xhosa (African people) -- South Africa -- Kings and rulers , Conflict of interests -- South Africa -- Eastern Cape
- Description: The battle for traditional leadership successions continue to have negative effects on many Tribal Authority Councils across Africa, for example, the Valoyi Tribe, part of Tsonga/Shangaan nation in South Africa, and the Godban chieftaincy conflict in the northern town of Yendi in Ghana. Community conflicts related to chieftaincy positions across South Africa are apparent. This study was an attempt to explore and describe the dynamics of the AmaTshezi chieftaincy conflict in Mthonjana village, Mqanduli. The analysis focused on exploring the AmaTshezi chieftaincy conflict in terms of conflict and conflict process theory. This explorative study sought to explore and describe the perceptions of eight ad hoc committee members (government officials) who had been involved with attempting to resolve the AmaTshezi chieftaincy conflict. The researcher conducted extensive face-to-face interviews with these committee members and thoroughly studied the necessary documents that informed the study. Thematic data analysis revealed latent conflict, conflict emergence, conflict escalation, conflict stalemate, and conflict de-escalation, as key conflict phases in the AmaTshezi chieftaincy conflict. A number of recommendations are made about how those in authority could better manage communal conflict. The recommendations may, for instance, be used in the formulation of policies to influence better conflict management by government and help the Eastern Cape House of Traditional Leaders to manage communal conflicts better and to facilitate public education programmes about issues relating to birthright leadership positions and lineage procedures.
- Full Text:
- Date Issued: 2011
- Authors: Nodada, Lubabalo Yandisa
- Date: 2011
- Subjects: Chiefdoms -- South Africa -- Eastern Cape , Xhosa (African people) -- South Africa -- Kings and rulers , Conflict of interests -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8258 , http://hdl.handle.net/10948/d1012345 , Chiefdoms -- South Africa -- Eastern Cape , Xhosa (African people) -- South Africa -- Kings and rulers , Conflict of interests -- South Africa -- Eastern Cape
- Description: The battle for traditional leadership successions continue to have negative effects on many Tribal Authority Councils across Africa, for example, the Valoyi Tribe, part of Tsonga/Shangaan nation in South Africa, and the Godban chieftaincy conflict in the northern town of Yendi in Ghana. Community conflicts related to chieftaincy positions across South Africa are apparent. This study was an attempt to explore and describe the dynamics of the AmaTshezi chieftaincy conflict in Mthonjana village, Mqanduli. The analysis focused on exploring the AmaTshezi chieftaincy conflict in terms of conflict and conflict process theory. This explorative study sought to explore and describe the perceptions of eight ad hoc committee members (government officials) who had been involved with attempting to resolve the AmaTshezi chieftaincy conflict. The researcher conducted extensive face-to-face interviews with these committee members and thoroughly studied the necessary documents that informed the study. Thematic data analysis revealed latent conflict, conflict emergence, conflict escalation, conflict stalemate, and conflict de-escalation, as key conflict phases in the AmaTshezi chieftaincy conflict. A number of recommendations are made about how those in authority could better manage communal conflict. The recommendations may, for instance, be used in the formulation of policies to influence better conflict management by government and help the Eastern Cape House of Traditional Leaders to manage communal conflicts better and to facilitate public education programmes about issues relating to birthright leadership positions and lineage procedures.
- Full Text:
- Date Issued: 2011
Fiscal, deficit, inflation, money supply and exchange rate in South Africa
- Authors: Tala, Lavisa
- Date: 2017
- Subjects: nflation (Finance) -- South Africa Foreign exchange rates -- South Africa , Money supply -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/23261 , vital:30502
- Description: This study empirically investigates the relationship between fiscal deficit, inflation, M3 money supply and the exchange rate in South Africa. The study makes use of quarterly macroeconomic time-series data sets comprising 84 observations, covering the period from 1994Q1 to 2015Q4. The unit root tests conducted employed the Augmented Dickey Fuller (ADF) and Phillips-Perron (PP) tests. The results reveal that the variables become stationary at first difference. The Johansen co-integration technique suggests that there is at least one co-integrating equation among the variables. The results of the Engle-Granger approach, which is residual based, show that the residuals are stationary, thus validating the existence of a long-run relationship between the model variables. The study carried out a Granger causality test. The results indicate that there is a strong Granger causal relationship between the variables (IF) and (FD). Another strong causal relationship emerges between inflation and money supply. The ECM model was employed to identify the speed of adjustment as a response to the departures from the long-run equilibrium path. The estimated coefficient of the ECM error term has the required sign and is statistically significant at the five per cent level of significance. The error term indicates a quick convergence to equilibrium. The study concludes that the dependent variable (FD) is jointly caused by all the independent variables in the long-run. The results of the variance decomposition of the variable (FD) to innovations resulting from IF, MS and RER indicate that own shocks remain the dominant source of total fluctuations in the forecast error of the variables. The findings of the study are efficient and reliable as the estimated model passed all the major diagnostic tests. By implication the findings suggest that the estimated model show high goodness of fit and is thus reliable for policy making. The study recommends a fiscal adjustment that will enhance economic growth. Additionally, a fiscal policy that will aim at identifying and mitigating other possible leakages that narrow the tax base should be considered.
- Full Text:
- Date Issued: 2017
- Authors: Tala, Lavisa
- Date: 2017
- Subjects: nflation (Finance) -- South Africa Foreign exchange rates -- South Africa , Money supply -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/23261 , vital:30502
- Description: This study empirically investigates the relationship between fiscal deficit, inflation, M3 money supply and the exchange rate in South Africa. The study makes use of quarterly macroeconomic time-series data sets comprising 84 observations, covering the period from 1994Q1 to 2015Q4. The unit root tests conducted employed the Augmented Dickey Fuller (ADF) and Phillips-Perron (PP) tests. The results reveal that the variables become stationary at first difference. The Johansen co-integration technique suggests that there is at least one co-integrating equation among the variables. The results of the Engle-Granger approach, which is residual based, show that the residuals are stationary, thus validating the existence of a long-run relationship between the model variables. The study carried out a Granger causality test. The results indicate that there is a strong Granger causal relationship between the variables (IF) and (FD). Another strong causal relationship emerges between inflation and money supply. The ECM model was employed to identify the speed of adjustment as a response to the departures from the long-run equilibrium path. The estimated coefficient of the ECM error term has the required sign and is statistically significant at the five per cent level of significance. The error term indicates a quick convergence to equilibrium. The study concludes that the dependent variable (FD) is jointly caused by all the independent variables in the long-run. The results of the variance decomposition of the variable (FD) to innovations resulting from IF, MS and RER indicate that own shocks remain the dominant source of total fluctuations in the forecast error of the variables. The findings of the study are efficient and reliable as the estimated model passed all the major diagnostic tests. By implication the findings suggest that the estimated model show high goodness of fit and is thus reliable for policy making. The study recommends a fiscal adjustment that will enhance economic growth. Additionally, a fiscal policy that will aim at identifying and mitigating other possible leakages that narrow the tax base should be considered.
- Full Text:
- Date Issued: 2017
Perceptions of South African foreign policy in the African Union
- Lobo, Daniel Furahini Østerhus
- Authors: Lobo, Daniel Furahini Østerhus
- Date: 2014
- Subjects: International relations , South Africa -- Foreign relations
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8308 , http://hdl/handle.net/10948/d1020029
- Description: South Africa plays a very important role on the African continent, both politically and economically. She is often the main protagonist behind various peace-making efforts both regionally and continentally, and now she plays an even more important part in the African Union. In July 2012 South African candidate Nkosazana Dlamini-Zuma was elected as chairperson of the African Union Commission, in an election which highlighted a need to investigate the perception of South Africa in the African Union. South African foreign policy has gone through various stages, from being internationally isolated during the apartheid era to being on the forefront continentally during the successive post-apartheid presidents. The electoral discourse in 2012 however, highlighted some divergent opinions on South African foreign policy which this study investigates. What was identified during the election campaign was a possible negative perception of South African foreign policy, both politically and in terms of the private sector. The study sought to investigate how South Africa is perceived on the African continent, and in order to reach a conclusion it performed a policy analysis as well as a qualitative discourse analysis of the statements given during the election. The policy analysis contextualises and explains South African foreign policy agendas and choices, and the discourse analysis sought to reveal any negative perceptions of South African foreign policy. The findings of the study are that there is a general negative perception of South Africa and her foreign policy in Africa, due to several reasons, which will be discussed in the following study. The negative perceptions stem from the Eastern region, the Western region, as well as from South Africa itself, through political analysts and experts.
- Full Text:
- Date Issued: 2014
- Authors: Lobo, Daniel Furahini Østerhus
- Date: 2014
- Subjects: International relations , South Africa -- Foreign relations
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8308 , http://hdl/handle.net/10948/d1020029
- Description: South Africa plays a very important role on the African continent, both politically and economically. She is often the main protagonist behind various peace-making efforts both regionally and continentally, and now she plays an even more important part in the African Union. In July 2012 South African candidate Nkosazana Dlamini-Zuma was elected as chairperson of the African Union Commission, in an election which highlighted a need to investigate the perception of South Africa in the African Union. South African foreign policy has gone through various stages, from being internationally isolated during the apartheid era to being on the forefront continentally during the successive post-apartheid presidents. The electoral discourse in 2012 however, highlighted some divergent opinions on South African foreign policy which this study investigates. What was identified during the election campaign was a possible negative perception of South African foreign policy, both politically and in terms of the private sector. The study sought to investigate how South Africa is perceived on the African continent, and in order to reach a conclusion it performed a policy analysis as well as a qualitative discourse analysis of the statements given during the election. The policy analysis contextualises and explains South African foreign policy agendas and choices, and the discourse analysis sought to reveal any negative perceptions of South African foreign policy. The findings of the study are that there is a general negative perception of South Africa and her foreign policy in Africa, due to several reasons, which will be discussed in the following study. The negative perceptions stem from the Eastern region, the Western region, as well as from South Africa itself, through political analysts and experts.
- Full Text:
- Date Issued: 2014
Renewable energy project financing for economic growth and development: the case of Zambia
- Authors: Banda, Zondwayo
- Date: 2018
- Subjects: Renewable energy sources -- Economic aspects -- Zambia , Energy industries -- Zambia -- Finance Economic development -- Zambia
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/21527 , vital:29533
- Description: Energy is a critical component for the economic growth and development of developing countries. In particular Zambia’s economy requires energy in order to contribute to the reduction of poverty and inequalities in income and gender. Zambia faces an energy deficit which is compounded by lack of adequate financing and low electricity tariffs. The current energy deficit can challenge the achievement of such goals by Zambia. The aim of this research was to explore the impact of renewable energy project financing on Zambia’s economic growth and development. The mixed research methods through the use of questionnaires and interviews were used in achieving the research aim and objectives. In addition primary and secondary data were used as data sources for this research study. The current energy deficit in Zambia has negatively affected all the sectors in Zambia. In order to address the energy deficit, investments in the energy sector particularly through the use of project finance are required as such investments have the potential to improve energy generation, distribution and supply. Zambia has many sources of renewable energy such as solar, wind, hydro, biomass and geothermal making renewable energy project financing as the potential energy source to plug the energy deficit. By extension investments in renewable energy provide an opportunity for investors to expand their businesses and recoup their investments with high returns. Thus many sectors such as health, education, agriculture and service among others would benefit from the increased energy supply thereby improving their operations and spurring economic activities. Furthermore, renewable energy would improve access to energy in both urban and rural areas where electrification rates are as low as 25% and 3% respectively. Despite such positive impacts of renewable energy project the following account for the negative impacts: Externalisation of profits by investors; and, Over dependence on hydro-power. As energy is critical for economic growth and development of Zambia the major recommendations include the following: Seizing Project Finance Opportunities – with the abundance renewable energy resources such as solar, wind, geothermal and biomass, project finance in the form of debt and equity can be utilised to develop and implement renewable energy projects in order to improve energy generation, supply and distribution; Accelerating Renewable Energy Projects - Given the positive impacts of renewable energy project financing on economic growth and development in Zambia, renewable energy projects should be accelerated to result in increased economic growth and development; Removal of Red Tape - The government should reduce the red tape to ensure attraction of investments and implementation of renewable energy projects. Removal of red tape can accelerate investments and implementation of renewable energy projects as was the case in Kenya; Raising Awareness on Renewable Energy Benefits - Making investors and citizens aware (through investment forums and government websites) about the benefits of renewable energy would attract investors but would also allow local people to participate in the implementation of renewable energy projects. Further research – As this research involved organisations and participants in Lusaka province further research involving more participants and organisations outside Lusaka province is required to improve the research results. In addition further research is required to be conducted during reduced levels of energy deficits to improve research results. In this regard the recommendations are aimed at improving energy generation, distribution and supply so as to contribute to the economic growth and development of Zambia.
- Full Text:
- Date Issued: 2018
- Authors: Banda, Zondwayo
- Date: 2018
- Subjects: Renewable energy sources -- Economic aspects -- Zambia , Energy industries -- Zambia -- Finance Economic development -- Zambia
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/21527 , vital:29533
- Description: Energy is a critical component for the economic growth and development of developing countries. In particular Zambia’s economy requires energy in order to contribute to the reduction of poverty and inequalities in income and gender. Zambia faces an energy deficit which is compounded by lack of adequate financing and low electricity tariffs. The current energy deficit can challenge the achievement of such goals by Zambia. The aim of this research was to explore the impact of renewable energy project financing on Zambia’s economic growth and development. The mixed research methods through the use of questionnaires and interviews were used in achieving the research aim and objectives. In addition primary and secondary data were used as data sources for this research study. The current energy deficit in Zambia has negatively affected all the sectors in Zambia. In order to address the energy deficit, investments in the energy sector particularly through the use of project finance are required as such investments have the potential to improve energy generation, distribution and supply. Zambia has many sources of renewable energy such as solar, wind, hydro, biomass and geothermal making renewable energy project financing as the potential energy source to plug the energy deficit. By extension investments in renewable energy provide an opportunity for investors to expand their businesses and recoup their investments with high returns. Thus many sectors such as health, education, agriculture and service among others would benefit from the increased energy supply thereby improving their operations and spurring economic activities. Furthermore, renewable energy would improve access to energy in both urban and rural areas where electrification rates are as low as 25% and 3% respectively. Despite such positive impacts of renewable energy project the following account for the negative impacts: Externalisation of profits by investors; and, Over dependence on hydro-power. As energy is critical for economic growth and development of Zambia the major recommendations include the following: Seizing Project Finance Opportunities – with the abundance renewable energy resources such as solar, wind, geothermal and biomass, project finance in the form of debt and equity can be utilised to develop and implement renewable energy projects in order to improve energy generation, supply and distribution; Accelerating Renewable Energy Projects - Given the positive impacts of renewable energy project financing on economic growth and development in Zambia, renewable energy projects should be accelerated to result in increased economic growth and development; Removal of Red Tape - The government should reduce the red tape to ensure attraction of investments and implementation of renewable energy projects. Removal of red tape can accelerate investments and implementation of renewable energy projects as was the case in Kenya; Raising Awareness on Renewable Energy Benefits - Making investors and citizens aware (through investment forums and government websites) about the benefits of renewable energy would attract investors but would also allow local people to participate in the implementation of renewable energy projects. Further research – As this research involved organisations and participants in Lusaka province further research involving more participants and organisations outside Lusaka province is required to improve the research results. In addition further research is required to be conducted during reduced levels of energy deficits to improve research results. In this regard the recommendations are aimed at improving energy generation, distribution and supply so as to contribute to the economic growth and development of Zambia.
- Full Text:
- Date Issued: 2018
Satisfaction levels of visitors at the Tsitsikamma National Park
- Authors: Maluwa, Lutendo Obed
- Date: 2017
- Subjects: Tourism -- Research -- South Africa Consumer behavior -- South Africa , Customer relations -- South Africa National parks and reserves -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/18058 , vital:28569
- Description: The literature reviews on tourist satisfaction revealed that a satisfied tourist leads to positive word of mouth recommendation to friends and family, loyalty (return visits), competitive advantage and long-term profitability and sustainability. These favourable benefits resulting from satisfaction are necessary for any destination to survive in the competitive tourism industry. South African National Parks (SANParks) manages all 21 national parks in South Africa, with the TNP being the third in terms of visitor numbers and income generated from tourism products. Data captured from visitors to the TNP was used to achieve the goal and objective of this study. This goal was achieved by conducting a questionnaire survey at Storm’s River rest camp within the TNP from 01 May to 31 July 2015. A total of 120 questionnaires were completed and included in further analysis. The aim of this research was to determine the relationship between satisfaction, service and travel motivations of the visitors to the TNP. The statistical test was used to determine whether or not visitors’ expectations were met. This was also used to determine the relationship between travel behaviour, travel motives, and service satisfaction of the visitors to the TNP. Park management can use these results as tools to ensure that the product offered guarantees visitors’ satisfaction and therefore contributes to long-term park sustainability. Therefore, park management is able to obtain the ideal tourist experience by not only focusing on the travel motives but also on the quality of service delivered at the park. The results showed that park management needs to become aware of what the visitor sees as important factors for a memorable visitor experience and they can adapt certain aspects to improve the visitor’s experience. Park management can therefore improve their services and products as well as the quality thereof by knowing what the tourists see as important when visiting a national park to obtain a memorable experience, which will lead to positive word of mouth sharing, loyalty, increased revenue and sustainability of the TNP.
- Full Text:
- Date Issued: 2017
- Authors: Maluwa, Lutendo Obed
- Date: 2017
- Subjects: Tourism -- Research -- South Africa Consumer behavior -- South Africa , Customer relations -- South Africa National parks and reserves -- South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/18058 , vital:28569
- Description: The literature reviews on tourist satisfaction revealed that a satisfied tourist leads to positive word of mouth recommendation to friends and family, loyalty (return visits), competitive advantage and long-term profitability and sustainability. These favourable benefits resulting from satisfaction are necessary for any destination to survive in the competitive tourism industry. South African National Parks (SANParks) manages all 21 national parks in South Africa, with the TNP being the third in terms of visitor numbers and income generated from tourism products. Data captured from visitors to the TNP was used to achieve the goal and objective of this study. This goal was achieved by conducting a questionnaire survey at Storm’s River rest camp within the TNP from 01 May to 31 July 2015. A total of 120 questionnaires were completed and included in further analysis. The aim of this research was to determine the relationship between satisfaction, service and travel motivations of the visitors to the TNP. The statistical test was used to determine whether or not visitors’ expectations were met. This was also used to determine the relationship between travel behaviour, travel motives, and service satisfaction of the visitors to the TNP. Park management can use these results as tools to ensure that the product offered guarantees visitors’ satisfaction and therefore contributes to long-term park sustainability. Therefore, park management is able to obtain the ideal tourist experience by not only focusing on the travel motives but also on the quality of service delivered at the park. The results showed that park management needs to become aware of what the visitor sees as important factors for a memorable visitor experience and they can adapt certain aspects to improve the visitor’s experience. Park management can therefore improve their services and products as well as the quality thereof by knowing what the tourists see as important when visiting a national park to obtain a memorable experience, which will lead to positive word of mouth sharing, loyalty, increased revenue and sustainability of the TNP.
- Full Text:
- Date Issued: 2017