An analysis of stakeholder engagement in the integrated development planning process: a case of Blue Crane Route Local Municipality
- Authors: Marambana, Nonkululeko
- Date: 2018
- Subjects: Stakeholder management -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Local government -- Public relations -- South Africa -- Eastern Cape , Political participation -- South Africa -- Eastern Cape , Public administration -- Citizen participation , Government publicity -- South Africa -- Eastern Cape , Blue Crane Route Local Municipality , Integrated Development Plan (IDP)
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/63659 , vital:28466
- Description: Stakeholder engagement in local government is a legislated function that should be implemented by appointed and elected government officials. The 2015/16 financial year report of the Auditor General of South Africa (AGSA), revealed challenges pertaining to stakeholder engagement processes by the Blue Crane Route Municipality (BCRM), in that stakeholder inputs were not incorporated in the municipal Integrated Development Plan (IDP) of the 2016/17 financial year. The concern is that there is a gap regarding stakeholders’ engagement processes within BCRM and that affects the quality of IDP which serves as the municipal strategic document. The aim and objectives of this study are to understand stakeholder engagement processes on the IDP formulation by the BCRM in the Eastern Cape, South Africa. The research questions are: How does BCRM conduct stakeholder engagement processes during IDP formulation? What institutional arrangements are in place for stakeholder engagement? And recommendation on how stakeholder engagement processes can be improved within the BCRM? The research questions were answered through a qualitative study, where data was collected through face-to-face interviews, focus groups and a document review. Face-to-face interviews were conducted with the municipal manager and the managers responsible for IDP as well as the officer responsible for public participation. Focus group sessions were conducted with the community leaders and the departmental leadership. Documents that were reviewed included IDP and process plans, minutes from community consultation meetings, public participation policies, and intergovernmental relations terms of reference. The responses received showed gaps in the following: institutional arrangements related to the integration of stakeholder engagement in municipal key performance indicators and procedures; communication between the municipality and stakeholders; community education related to the impact on community stakeholder engagement, and management processes related to the stakeholder database, capacity development, records management, collaboration and cooperation. Further research on how the municipality communicates and imparts knowledge to its stakeholders is recommended as it could contribute significantly to the body of knowledge.
- Full Text:
- Date Issued: 2018
- Authors: Marambana, Nonkululeko
- Date: 2018
- Subjects: Stakeholder management -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Local government -- Public relations -- South Africa -- Eastern Cape , Political participation -- South Africa -- Eastern Cape , Public administration -- Citizen participation , Government publicity -- South Africa -- Eastern Cape , Blue Crane Route Local Municipality , Integrated Development Plan (IDP)
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/63659 , vital:28466
- Description: Stakeholder engagement in local government is a legislated function that should be implemented by appointed and elected government officials. The 2015/16 financial year report of the Auditor General of South Africa (AGSA), revealed challenges pertaining to stakeholder engagement processes by the Blue Crane Route Municipality (BCRM), in that stakeholder inputs were not incorporated in the municipal Integrated Development Plan (IDP) of the 2016/17 financial year. The concern is that there is a gap regarding stakeholders’ engagement processes within BCRM and that affects the quality of IDP which serves as the municipal strategic document. The aim and objectives of this study are to understand stakeholder engagement processes on the IDP formulation by the BCRM in the Eastern Cape, South Africa. The research questions are: How does BCRM conduct stakeholder engagement processes during IDP formulation? What institutional arrangements are in place for stakeholder engagement? And recommendation on how stakeholder engagement processes can be improved within the BCRM? The research questions were answered through a qualitative study, where data was collected through face-to-face interviews, focus groups and a document review. Face-to-face interviews were conducted with the municipal manager and the managers responsible for IDP as well as the officer responsible for public participation. Focus group sessions were conducted with the community leaders and the departmental leadership. Documents that were reviewed included IDP and process plans, minutes from community consultation meetings, public participation policies, and intergovernmental relations terms of reference. The responses received showed gaps in the following: institutional arrangements related to the integration of stakeholder engagement in municipal key performance indicators and procedures; communication between the municipality and stakeholders; community education related to the impact on community stakeholder engagement, and management processes related to the stakeholder database, capacity development, records management, collaboration and cooperation. Further research on how the municipality communicates and imparts knowledge to its stakeholders is recommended as it could contribute significantly to the body of knowledge.
- Full Text:
- Date Issued: 2018
An analysis of strategies driving, and the successes achieved after the conversion of agricultural co-operatives to alternative business forms in South Africa
- Authors: Neser, Marius
- Date: 2005
- Subjects: Agriculture, Cooperative -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10921 , http://hdl.handle.net/10948/146 , Agriculture, Cooperative -- South Africa
- Description: During the period 1994 to 2004, the Registrar of Co-operatives, situated in Pretoria (South Africa), considered applications and subsequently de-registered 102 agricultural and non-agricultural South African co-operatives, which then converted to alternative business forms. This research was conducted to determine the strategies driving co-operatives to convert to alternative business forms in South Africa, and to evaluate the level of success achieved in a specific case. During the research, the changing legislation relating to co-operatives was identified as one of the main drivers to convert, although during pilot testing, the respondents submitted capital forming or growth restrictions as main drivers for conversions. The main concerns about the impact of changing legislation were about voting rights changing to a one-person-one-vote, which, according to the respondents, could affect control within the co-operative. Financial ratio analysis to determine liquidity, debt management and profitability of a specific converted case was conducted by disseminating and processing data by means of Microsoft Excel spreadsheets. In the selected case the conversion did not guarantee success, and the financial figures showed that a conversion did not have immediate impact, although the last three years of the 10-year period analysed showed signs of a positive growth on the return on total assets (ROA). External influences, especially legislation in the broad sense, and specifically regarding Broad Based Black Economic Empowerment (BBBEE), Employment Equity and Labour practise may have serious impact on the choice of business form the prospective entrepreneur decides upon, or the existing enterprise bases its decisions on as to its future business form.
- Full Text:
- Date Issued: 2005
- Authors: Neser, Marius
- Date: 2005
- Subjects: Agriculture, Cooperative -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10921 , http://hdl.handle.net/10948/146 , Agriculture, Cooperative -- South Africa
- Description: During the period 1994 to 2004, the Registrar of Co-operatives, situated in Pretoria (South Africa), considered applications and subsequently de-registered 102 agricultural and non-agricultural South African co-operatives, which then converted to alternative business forms. This research was conducted to determine the strategies driving co-operatives to convert to alternative business forms in South Africa, and to evaluate the level of success achieved in a specific case. During the research, the changing legislation relating to co-operatives was identified as one of the main drivers to convert, although during pilot testing, the respondents submitted capital forming or growth restrictions as main drivers for conversions. The main concerns about the impact of changing legislation were about voting rights changing to a one-person-one-vote, which, according to the respondents, could affect control within the co-operative. Financial ratio analysis to determine liquidity, debt management and profitability of a specific converted case was conducted by disseminating and processing data by means of Microsoft Excel spreadsheets. In the selected case the conversion did not guarantee success, and the financial figures showed that a conversion did not have immediate impact, although the last three years of the 10-year period analysed showed signs of a positive growth on the return on total assets (ROA). External influences, especially legislation in the broad sense, and specifically regarding Broad Based Black Economic Empowerment (BBBEE), Employment Equity and Labour practise may have serious impact on the choice of business form the prospective entrepreneur decides upon, or the existing enterprise bases its decisions on as to its future business form.
- Full Text:
- Date Issued: 2005
An analysis of strategies used to manage conflict at Volkswagen of South Africa
- Authors: Conybeare, Gaily
- Date: 2008
- Subjects: Volkswagen of South Africa (Firm) , Conflict management -- South Africa , Motor vehicle industry -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8743 , http://hdl.handle.net/10948/762 , Volkswagen of South Africa (Firm) , Conflict management -- South Africa , Motor vehicle industry -- South Africa -- Port Elizabeth
- Description: This research study addresses the problem of determining the strategies that can be used by Internal Audit at Volkswagen of South Africa to manage conflict effectively. To achieve this objective a comprehensive literature study was performed to determine the views on conflict and evaluate the various conflict models. The study also included the reasons for and sources of conflict and the effects of conflict on the performance and controls within VWSA. The identification of conflict management strategies and subsequent conflict management styles were revealed by the literature study. Various discussions from different authors on how to resolve conflict situations are also discussed. The literature review serves as a model in the development of a guideline for VWSA Internal Audit team and management to manage conflict. Senior Management, middle management and staff from various departments within VWSA were requested to complete a questionnaire in order to determine the strategies and effectiveness of these strategies used by Internal Audit to manage conflict. The questionnaire was developed in accordance with the findings from the research. A pilot study was conducted to evaluate the relevance of the study to the problem questions and to evaluate whether the questionnaire will be easily understood. The answers of the respondents were analyzed and compared to the findings of the literature study. The information obtained from the literature study and from the respondents resulted in various recommendations and conclusions.
- Full Text:
- Date Issued: 2008
- Authors: Conybeare, Gaily
- Date: 2008
- Subjects: Volkswagen of South Africa (Firm) , Conflict management -- South Africa , Motor vehicle industry -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8743 , http://hdl.handle.net/10948/762 , Volkswagen of South Africa (Firm) , Conflict management -- South Africa , Motor vehicle industry -- South Africa -- Port Elizabeth
- Description: This research study addresses the problem of determining the strategies that can be used by Internal Audit at Volkswagen of South Africa to manage conflict effectively. To achieve this objective a comprehensive literature study was performed to determine the views on conflict and evaluate the various conflict models. The study also included the reasons for and sources of conflict and the effects of conflict on the performance and controls within VWSA. The identification of conflict management strategies and subsequent conflict management styles were revealed by the literature study. Various discussions from different authors on how to resolve conflict situations are also discussed. The literature review serves as a model in the development of a guideline for VWSA Internal Audit team and management to manage conflict. Senior Management, middle management and staff from various departments within VWSA were requested to complete a questionnaire in order to determine the strategies and effectiveness of these strategies used by Internal Audit to manage conflict. The questionnaire was developed in accordance with the findings from the research. A pilot study was conducted to evaluate the relevance of the study to the problem questions and to evaluate whether the questionnaire will be easily understood. The answers of the respondents were analyzed and compared to the findings of the literature study. The information obtained from the literature study and from the respondents resulted in various recommendations and conclusions.
- Full Text:
- Date Issued: 2008
An analysis of the barriers that inhibit sustainable implementation of LEAN
- Authors: Sidinile, Ayanda
- Date: 2014
- Subjects: Lean manufacturing , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8934 , http://hdl.handle.net/10948/d1021192
- Description: With global advances in technology, many organizations are finding it difficult and quite challenging to do business as usual. Japanese companies are on top of the world economy, while many Western companies are struggling to find ways to compete with them (Womack, et al., 1990). The Japanese secret weapon “Lean Production” is no longer a secret; more and more western companies are now learning and adopting Lean techniques to remain relevant and competitive. Lean management is a consistent philosophy and a set of practices that must be maintained over time in order to see the gains (Losonci & Demeter, 2013). Lean is not a quick fix to reduce costs, but a continuous improvement journey that will transform an organization into a cost efficient value-driven system. Lean is still a fairly new phenomenon in South Africa, particularly in the Eastern Cape. The road towards the lean implementation is viewed by many as a challenging and yet rewarding journey. South African organizations are following the trend of implementing lean in order to eliminate waste, improve quality, speed, customer satisfaction and thereby increasing profits. It is however still a long journey towards achieving total perfection. The main challenge facing South African organizations is the ability to sustain the lean improvements over a longer period. This study will focus on identifying and analyzing the main barriers that inhibit many successful organizations from sustaining lean improvement efforts.
- Full Text:
- Date Issued: 2014
- Authors: Sidinile, Ayanda
- Date: 2014
- Subjects: Lean manufacturing , Production management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8934 , http://hdl.handle.net/10948/d1021192
- Description: With global advances in technology, many organizations are finding it difficult and quite challenging to do business as usual. Japanese companies are on top of the world economy, while many Western companies are struggling to find ways to compete with them (Womack, et al., 1990). The Japanese secret weapon “Lean Production” is no longer a secret; more and more western companies are now learning and adopting Lean techniques to remain relevant and competitive. Lean management is a consistent philosophy and a set of practices that must be maintained over time in order to see the gains (Losonci & Demeter, 2013). Lean is not a quick fix to reduce costs, but a continuous improvement journey that will transform an organization into a cost efficient value-driven system. Lean is still a fairly new phenomenon in South Africa, particularly in the Eastern Cape. The road towards the lean implementation is viewed by many as a challenging and yet rewarding journey. South African organizations are following the trend of implementing lean in order to eliminate waste, improve quality, speed, customer satisfaction and thereby increasing profits. It is however still a long journey towards achieving total perfection. The main challenge facing South African organizations is the ability to sustain the lean improvements over a longer period. This study will focus on identifying and analyzing the main barriers that inhibit many successful organizations from sustaining lean improvement efforts.
- Full Text:
- Date Issued: 2014
An analysis of the change management process with specific references to mergers
- Authors: Vanqa, Thembelani McDonald
- Date: 2006
- Subjects: Universities and colleges -- Mergers -- South Africa -- Port Elizabeth , Organizational change -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8698 , http://hdl.handle.net/10948/1065 , Universities and colleges -- Mergers -- South Africa -- Port Elizabeth , Organizational change -- South Africa -- Port Elizabeth
- Description: This study was intended to provide an analysis of the merger process of the Port Elizabeth Technikon on the basis change management models available according to theory. Before this discussion could ensue, it became necessary that the concept of change management be defined in detail so as to create a common basis of understanding in dealing with the change management models. There are various models that considered for discussion, namely the Lewin’s change model, the Hayes and Hyde’s change model, the Cummings and Worley’s change model and the Anderson and Anderson’s change process model. It was established that all available change models were based on the works of the Lewin’s change model. It was the Anderson and Anderson model that was found to more comprehensive in term of the various consideration it brought forward to the change manager or changing organization for consideration. Following the discussion on change models, a discussion of the research methodologies available followed. A survey methodology was decided to be appropriate for this study. An e-mail postal survey was decided as the appropriate process. The beauty of the e-mail postal survey was that it combined the benefits of personal and postal surveys. The Anderson and Anderson change model was used as a basis for devising questions in the questionnaire. The empirical study revealed that communication, consultation and resistance to change were not dealt with appropriately and as such staff morale had been greatly sacrificed. Be that as it may, it suffices to say that there is still chance to make things right. Top management needs to strengthen communication, consultation and feedback mechanisms. Secondly top management needs to establish a training and coaching program and a system for identifying and rewarding best performance. Opportunities for celebrating short-term victories should not be passed on since these enhance a sense of success and victory. The organization also needs to develop a system for harnessing new learning that will inform new ways of doing things which will become the cornerstone of the new culture.
- Full Text:
- Date Issued: 2006
- Authors: Vanqa, Thembelani McDonald
- Date: 2006
- Subjects: Universities and colleges -- Mergers -- South Africa -- Port Elizabeth , Organizational change -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8698 , http://hdl.handle.net/10948/1065 , Universities and colleges -- Mergers -- South Africa -- Port Elizabeth , Organizational change -- South Africa -- Port Elizabeth
- Description: This study was intended to provide an analysis of the merger process of the Port Elizabeth Technikon on the basis change management models available according to theory. Before this discussion could ensue, it became necessary that the concept of change management be defined in detail so as to create a common basis of understanding in dealing with the change management models. There are various models that considered for discussion, namely the Lewin’s change model, the Hayes and Hyde’s change model, the Cummings and Worley’s change model and the Anderson and Anderson’s change process model. It was established that all available change models were based on the works of the Lewin’s change model. It was the Anderson and Anderson model that was found to more comprehensive in term of the various consideration it brought forward to the change manager or changing organization for consideration. Following the discussion on change models, a discussion of the research methodologies available followed. A survey methodology was decided to be appropriate for this study. An e-mail postal survey was decided as the appropriate process. The beauty of the e-mail postal survey was that it combined the benefits of personal and postal surveys. The Anderson and Anderson change model was used as a basis for devising questions in the questionnaire. The empirical study revealed that communication, consultation and resistance to change were not dealt with appropriately and as such staff morale had been greatly sacrificed. Be that as it may, it suffices to say that there is still chance to make things right. Top management needs to strengthen communication, consultation and feedback mechanisms. Secondly top management needs to establish a training and coaching program and a system for identifying and rewarding best performance. Opportunities for celebrating short-term victories should not be passed on since these enhance a sense of success and victory. The organization also needs to develop a system for harnessing new learning that will inform new ways of doing things which will become the cornerstone of the new culture.
- Full Text:
- Date Issued: 2006
An analysis of the degree of implementation of total quality and technology management principles to enhance the competitive status of a cable manufacturing company
- Authors: De Booi, Ndumiso Witness
- Date: 2004
- Subjects: Total quality management , Technology -- Management , Electric wire and cable industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9270 , http://hdl.handle.net/10948/195 , Total quality management , Technology -- Management , Electric wire and cable industry -- South Africa
- Description: The cable manufacturing industry may not be well known to some people, yet people’s very lives depend on products and services it produces. Today people live in a highly technological or digital world where most of the technology used by society has at least one electrical cable in it or is connected to a countrywide electrical or communications network through electrical cables in order to work. Well trained and experienced corporate and business leaders recognize the importance of lean supply chain and of being closer to one’s business suppliers for efficient running of the business. Like in all other countries where these industries exist, it is vital that the cable manufacturing industry survives and prospers in South Africa, for the benefit of South African telecommunications, electricity suppliers, computer networks and many more industries. However, today there are almost no boundaries in business owing to globalization which enhances free trade. The business environment is changing and there is fierce competition amongst international rivals. What happens then when customers are not happy with low quality products of one supplier? Would they not leave that supplier and look to the competition in order to get good quality products at reasonable prices? Of course they would. Consequently such a supplier would lose market share and ultimately be forced out of business. This research investigates the shortcomings in terms of the implementation of the principles of total quality and technology management in the cable manufacturing industry. It identifies the internationally recognised principles in the fields of total quality management and technology management as a means of enhancing a competitive advantage. Training and development are identified as extremely important supporting mechanisms which should be done professionally for the best results in the implementation of total quality and technology management principles. Finally, suggestions and recommendations based on best management practice are made.
- Full Text:
- Date Issued: 2004
- Authors: De Booi, Ndumiso Witness
- Date: 2004
- Subjects: Total quality management , Technology -- Management , Electric wire and cable industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9270 , http://hdl.handle.net/10948/195 , Total quality management , Technology -- Management , Electric wire and cable industry -- South Africa
- Description: The cable manufacturing industry may not be well known to some people, yet people’s very lives depend on products and services it produces. Today people live in a highly technological or digital world where most of the technology used by society has at least one electrical cable in it or is connected to a countrywide electrical or communications network through electrical cables in order to work. Well trained and experienced corporate and business leaders recognize the importance of lean supply chain and of being closer to one’s business suppliers for efficient running of the business. Like in all other countries where these industries exist, it is vital that the cable manufacturing industry survives and prospers in South Africa, for the benefit of South African telecommunications, electricity suppliers, computer networks and many more industries. However, today there are almost no boundaries in business owing to globalization which enhances free trade. The business environment is changing and there is fierce competition amongst international rivals. What happens then when customers are not happy with low quality products of one supplier? Would they not leave that supplier and look to the competition in order to get good quality products at reasonable prices? Of course they would. Consequently such a supplier would lose market share and ultimately be forced out of business. This research investigates the shortcomings in terms of the implementation of the principles of total quality and technology management in the cable manufacturing industry. It identifies the internationally recognised principles in the fields of total quality management and technology management as a means of enhancing a competitive advantage. Training and development are identified as extremely important supporting mechanisms which should be done professionally for the best results in the implementation of total quality and technology management principles. Finally, suggestions and recommendations based on best management practice are made.
- Full Text:
- Date Issued: 2004
An analysis of the effect that integrated reporting has had on the description of the strategy and strategic planning process in the banking sector in South Africa
- Authors: Musuwo, Getrude Tafadzwa
- Date: 2017
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/40990 , vital:25045
- Description: The study was carried out in order to analyse the effect which the requirement for integrated reporting has had on the description of strategy and strategic planning processes of three South African Banks during the three-year period between 2012 and 2014. The study was conducted in three Johannesburg Stock Exchange listed Banks namely Barclays Bank, Capitec Bank and Standard Bank and focused on their integrated reports for 2012 to 2014. The objectives of the study were to analyse the change in the scope of the depth of reporting on strategy, analyse the evolution of the strategic planning process, compare and contrast the banks’ nature, scope and depth of reporting and establish how the requirement for integrated reporting has impacted on the strategic planning processes in the banks. The study was carried out as a content analysis of the integrated reports of the three banks. The sample for the study consisted for the 9 integrated reports issued by the three banks in the period from 2012 to 2014. There was an increasing trend in the prominence of reporting on strategy by the C.E.Os and chairmen of the companies in the integrated reports. All the companies exhibited an increase in the depth of their reporting on strategy in their overall integrated reports. There is a general increase in the depth of reporting on value creation in the integrated reports. From discussing their business models to some extent in 2012 and 2013, all integrated reports reported on strategy to a large extent in 2014. The study concluded that the scope and depth of reporting on strategy was growing. The study also concluded that strategic planning processes had been transformed due to the requirement for integrated reporting. It was also concluded that Standard Bank had the greatest focus on strategy. Further studies may focus beyond strategy and explore the extent to which companies are implementing non-financial measures in their integrated reporting.
- Full Text:
- Date Issued: 2017
- Authors: Musuwo, Getrude Tafadzwa
- Date: 2017
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/40990 , vital:25045
- Description: The study was carried out in order to analyse the effect which the requirement for integrated reporting has had on the description of strategy and strategic planning processes of three South African Banks during the three-year period between 2012 and 2014. The study was conducted in three Johannesburg Stock Exchange listed Banks namely Barclays Bank, Capitec Bank and Standard Bank and focused on their integrated reports for 2012 to 2014. The objectives of the study were to analyse the change in the scope of the depth of reporting on strategy, analyse the evolution of the strategic planning process, compare and contrast the banks’ nature, scope and depth of reporting and establish how the requirement for integrated reporting has impacted on the strategic planning processes in the banks. The study was carried out as a content analysis of the integrated reports of the three banks. The sample for the study consisted for the 9 integrated reports issued by the three banks in the period from 2012 to 2014. There was an increasing trend in the prominence of reporting on strategy by the C.E.Os and chairmen of the companies in the integrated reports. All the companies exhibited an increase in the depth of their reporting on strategy in their overall integrated reports. There is a general increase in the depth of reporting on value creation in the integrated reports. From discussing their business models to some extent in 2012 and 2013, all integrated reports reported on strategy to a large extent in 2014. The study concluded that the scope and depth of reporting on strategy was growing. The study also concluded that strategic planning processes had been transformed due to the requirement for integrated reporting. It was also concluded that Standard Bank had the greatest focus on strategy. Further studies may focus beyond strategy and explore the extent to which companies are implementing non-financial measures in their integrated reporting.
- Full Text:
- Date Issued: 2017
An analysis of the effective management of growth in a selected business in the body-in-white automotive industry, to improve employee relations
- Authors: Southwood, Paul Harcourt
- Date: 2003
- Subjects: Personnel management -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10933 , http://hdl.handle.net/10948/198 , Personnel management -- South Africa , Career development -- South Africa
- Description: Body-In-White business forms part of the automotive industry. The industry is highly specialized and usually operates under tremendous pressure due to the competition within the industry as a result of an oligopolistic market, limited resources, short lead times and the contractual nature of the industry. The selected business has grown steadily over the last five years in terms of the number of employees that have been employed. It is said that employees are a business’s most important asset. How effectively a business is managed during growth and the relationship management has with the employees during that period are critical to a business in maintaining a competitive advantage. Effective management and sound employee relations could ensure the longterm profitability and sustainability of the business. This paper is intended to analyse the selected business to determine how effectively the business is managed and the state of employee relations within the business. Various aspects to effective management and employee relations are presented through a literature study in order to identify the means required to manage effectively and to promote and maintain sound employee relations. A two-pronged approach was undertaken in the applied research. Firstly, a survey with the aid of a structured questionnaire was undertaken among the management of the selected business to gather information. A second survey also with the aid of a structured questionnaire was undertaken among all the employees. The purpose of the two different questionnaires was to make an analysis of the business and to determine whether management and the employees held the same views, or differed on related topics. Mostly management indicated that managerial effectiveness is critical to remaining competitive. Employees indicated that management does not plan and organise an orderly workflow and that employees rely on their overtime remuneration. There was a general agreement by management and employees that more than one person attends to human resource related issues. Effective human resource planning is not enforced to maintain a motivated workforce, as human resource policies and procedures do not pay special attention to employee relations. Among the main findings, the study revealed that while there are some aspects of effective management lacking in the business, the business is mostly managed effectively. However, not enough attention is paid to effective human resource management, as training and development programs for management and employees are lacking and certain human resource issues need to be addressed.
- Full Text:
- Date Issued: 2003
- Authors: Southwood, Paul Harcourt
- Date: 2003
- Subjects: Personnel management -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10933 , http://hdl.handle.net/10948/198 , Personnel management -- South Africa , Career development -- South Africa
- Description: Body-In-White business forms part of the automotive industry. The industry is highly specialized and usually operates under tremendous pressure due to the competition within the industry as a result of an oligopolistic market, limited resources, short lead times and the contractual nature of the industry. The selected business has grown steadily over the last five years in terms of the number of employees that have been employed. It is said that employees are a business’s most important asset. How effectively a business is managed during growth and the relationship management has with the employees during that period are critical to a business in maintaining a competitive advantage. Effective management and sound employee relations could ensure the longterm profitability and sustainability of the business. This paper is intended to analyse the selected business to determine how effectively the business is managed and the state of employee relations within the business. Various aspects to effective management and employee relations are presented through a literature study in order to identify the means required to manage effectively and to promote and maintain sound employee relations. A two-pronged approach was undertaken in the applied research. Firstly, a survey with the aid of a structured questionnaire was undertaken among the management of the selected business to gather information. A second survey also with the aid of a structured questionnaire was undertaken among all the employees. The purpose of the two different questionnaires was to make an analysis of the business and to determine whether management and the employees held the same views, or differed on related topics. Mostly management indicated that managerial effectiveness is critical to remaining competitive. Employees indicated that management does not plan and organise an orderly workflow and that employees rely on their overtime remuneration. There was a general agreement by management and employees that more than one person attends to human resource related issues. Effective human resource planning is not enforced to maintain a motivated workforce, as human resource policies and procedures do not pay special attention to employee relations. Among the main findings, the study revealed that while there are some aspects of effective management lacking in the business, the business is mostly managed effectively. However, not enough attention is paid to effective human resource management, as training and development programs for management and employees are lacking and certain human resource issues need to be addressed.
- Full Text:
- Date Issued: 2003
An Analysis of the Impact of Industry 4.0 on the Motor Industry in the Eastern Cape
- Authors: Dorothy, Liesel
- Date: 2020
- Subjects: Motor vehicle industry -- South Africa -- Eastern Cape.
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47721 , vital:40329
- Description: Over the past decade we have noted the accelerated development in information technology which has resulted in the internet moving from merely connecting people via computers to its connections now being extended to connect virtually everything. It has changed the daily lives of humans, from how we communicate with each other and drive our vehicles to how we work as well. These advancements in technology have created smart technologies which give organisations and countries a competitive advantage when implemented. Developed countries in Europe and North America have invested significant sums of money in order to speed up the implementation of industry 4.0 given the benefits that can be derived from it. Literature on industry 4.0 is on the rise, however not many studies have been conducted in Africa or South Africa. The purpose of this research is to analyse the impact that industry 4.0 technologies have on the operational performance of an organisation in the automotive industry in the Eastern Cape in South Africa. The effects of these technologies on the operational performance of an organisation will be assessed on the key performance measures of: speed, flexibility, quality, delivery dependability and cost. The study also seeks to define a guideline for organisations to use who wish to implement these technologies into their operations. A literature review on the subject was conducted as well as an empirical investigation. The results from both the literature review and the empirical investigation found that the operational performance of an organisation improves with the implementation of technology.
- Full Text:
- Date Issued: 2020
- Authors: Dorothy, Liesel
- Date: 2020
- Subjects: Motor vehicle industry -- South Africa -- Eastern Cape.
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47721 , vital:40329
- Description: Over the past decade we have noted the accelerated development in information technology which has resulted in the internet moving from merely connecting people via computers to its connections now being extended to connect virtually everything. It has changed the daily lives of humans, from how we communicate with each other and drive our vehicles to how we work as well. These advancements in technology have created smart technologies which give organisations and countries a competitive advantage when implemented. Developed countries in Europe and North America have invested significant sums of money in order to speed up the implementation of industry 4.0 given the benefits that can be derived from it. Literature on industry 4.0 is on the rise, however not many studies have been conducted in Africa or South Africa. The purpose of this research is to analyse the impact that industry 4.0 technologies have on the operational performance of an organisation in the automotive industry in the Eastern Cape in South Africa. The effects of these technologies on the operational performance of an organisation will be assessed on the key performance measures of: speed, flexibility, quality, delivery dependability and cost. The study also seeks to define a guideline for organisations to use who wish to implement these technologies into their operations. A literature review on the subject was conducted as well as an empirical investigation. The results from both the literature review and the empirical investigation found that the operational performance of an organisation improves with the implementation of technology.
- Full Text:
- Date Issued: 2020
An analysis of the implementation of sustainability principles in Buffalo City Municipality
- Authors: Mniki, Phumzile
- Date: 2008
- Subjects: Buffalo City (South Africa) Local government -- South Africa -- Eastern Cape -- Case studies Municipal government -- South Africa -- Eastern Cape -- Case studies Sustainable development -- South Africa -- Eastern Cape -- Case studies Strategic planning -- South Africa -- Eastern Cape -- Case studies Economic development -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:790 , http://hdl.handle.net/10962/d1003941
- Description: This study investigated the planning, implementation and monitoring of sustainability principles in Buffalo City Municipality (BCM), in the Eastern Cape Province. It also analysed how reporting on sustainability principles was done at this municipality. The research was conducted as a qualitative case study that used analyses of documents, questionnaires and interviews to gather data. All respondents were involved with BCM, some as municipal officials in key positions in the different directorates and others as councillors. The study was contextualised within the area of sustainable development at local government level. The focus was on how the mandate of sustainable local development at local government level was met in BCM. The focus was on the planning, implementation and monitoring of stipulations of Local Agenda 21 and sustainability principles. The study focused on the provision of basic services; inter-generational equity; integration of economic, social and environmental aspects; community involvement; institutional capacity building; partnerships, and global links. The study established that Buffalo City Municipality incorporated sustainability in its vision. There was a lack of common understanding of the meaning of sustainability. Sustainability principles featured prominently at the integrated development planning phase but were less explicitly mentioned in the implementation, monitoring and reporting phases. Sustainability principles were subsumed in the developmental goals of the municipality. The study also highlighted the need for a strategy to have an institution-wide implementation of sustainability principles which would incorporate raising awareness about sustainability and its value.
- Full Text:
- Date Issued: 2008
- Authors: Mniki, Phumzile
- Date: 2008
- Subjects: Buffalo City (South Africa) Local government -- South Africa -- Eastern Cape -- Case studies Municipal government -- South Africa -- Eastern Cape -- Case studies Sustainable development -- South Africa -- Eastern Cape -- Case studies Strategic planning -- South Africa -- Eastern Cape -- Case studies Economic development -- South Africa -- Eastern Cape -- Case studies
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:790 , http://hdl.handle.net/10962/d1003941
- Description: This study investigated the planning, implementation and monitoring of sustainability principles in Buffalo City Municipality (BCM), in the Eastern Cape Province. It also analysed how reporting on sustainability principles was done at this municipality. The research was conducted as a qualitative case study that used analyses of documents, questionnaires and interviews to gather data. All respondents were involved with BCM, some as municipal officials in key positions in the different directorates and others as councillors. The study was contextualised within the area of sustainable development at local government level. The focus was on how the mandate of sustainable local development at local government level was met in BCM. The focus was on the planning, implementation and monitoring of stipulations of Local Agenda 21 and sustainability principles. The study focused on the provision of basic services; inter-generational equity; integration of economic, social and environmental aspects; community involvement; institutional capacity building; partnerships, and global links. The study established that Buffalo City Municipality incorporated sustainability in its vision. There was a lack of common understanding of the meaning of sustainability. Sustainability principles featured prominently at the integrated development planning phase but were less explicitly mentioned in the implementation, monitoring and reporting phases. Sustainability principles were subsumed in the developmental goals of the municipality. The study also highlighted the need for a strategy to have an institution-wide implementation of sustainability principles which would incorporate raising awareness about sustainability and its value.
- Full Text:
- Date Issued: 2008
An analysis of the information and communication technology initiatives needed to enhance business value at Transwerk
- Authors: Chiambiro, Robson
- Date: 2006
- Subjects: Information technology -- Management , Management information systems , Technological innovations -- Management , Organizational effectiveness , Value
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8767 , http://hdl.handle.net/10948/486 , Information technology -- Management , Management information systems , Technological innovations -- Management , Organizational effectiveness , Value
- Description: The study was triggered by a discussion with one of Transwerk’s executive management during an MBA tea break. The discussion was centred on the lack of IT Governance Structure in some organisations that are centrally managed due to geographical location and spreading of branches countrywide. The purpose of this study was to analyse the information and communication technology initiatives that can be implemented at Transwerk by the ICT department to ensure significant value from their information and communication technology investments. This was undertaken by means of a literature and an empirical study. The elements of the information and communication technology initiatives were discussed and the study then analysed the responses in an attempt to determine the initiatives that are currently implemented at Transwerk’s ICT department. The literature study indicated that is it critical for any organisation that needs to be successful should have an integrated ICT Governance Structure. The empirical study found out that the current situation at Transwerk’s ICT department requires attention because their IT Governance Structure does not involve major stakeholders from other business units. Recommendations were made as a result of analysing the literature study and empirical study to ensure the implementation of key initiatives that can add value to the organization.
- Full Text:
- Date Issued: 2006
- Authors: Chiambiro, Robson
- Date: 2006
- Subjects: Information technology -- Management , Management information systems , Technological innovations -- Management , Organizational effectiveness , Value
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8767 , http://hdl.handle.net/10948/486 , Information technology -- Management , Management information systems , Technological innovations -- Management , Organizational effectiveness , Value
- Description: The study was triggered by a discussion with one of Transwerk’s executive management during an MBA tea break. The discussion was centred on the lack of IT Governance Structure in some organisations that are centrally managed due to geographical location and spreading of branches countrywide. The purpose of this study was to analyse the information and communication technology initiatives that can be implemented at Transwerk by the ICT department to ensure significant value from their information and communication technology investments. This was undertaken by means of a literature and an empirical study. The elements of the information and communication technology initiatives were discussed and the study then analysed the responses in an attempt to determine the initiatives that are currently implemented at Transwerk’s ICT department. The literature study indicated that is it critical for any organisation that needs to be successful should have an integrated ICT Governance Structure. The empirical study found out that the current situation at Transwerk’s ICT department requires attention because their IT Governance Structure does not involve major stakeholders from other business units. Recommendations were made as a result of analysing the literature study and empirical study to ensure the implementation of key initiatives that can add value to the organization.
- Full Text:
- Date Issued: 2006
An analysis of the performance of a South African stainless steel manufacturer in localising the demand for corrosion resistant steels within the Eastern Cape catalytic converter industry
- Authors: Soiné, Robert Paul
- Date: 2004
- Subjects: Automobiles -- Catalytic converters , Steel industry and trade -- South Africa -- Eastern Cape , Corrosion-resistant materials
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10878 , http://hdl.handle.net/10948/200
- Description: Commercial decisions are been made with respect to the competitive advantage of manufacturing catalytic converters in South Africa. This thesis identifies those factors relating to the sourcing of stainless steel and the impact it has of securing future business in a competitive environment. The catalytic converter industry requires the support of a stainless steel plant that provides high quality products at a competitive price, while keeping abreast with international developments.
- Full Text:
- Date Issued: 2004
- Authors: Soiné, Robert Paul
- Date: 2004
- Subjects: Automobiles -- Catalytic converters , Steel industry and trade -- South Africa -- Eastern Cape , Corrosion-resistant materials
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10878 , http://hdl.handle.net/10948/200
- Description: Commercial decisions are been made with respect to the competitive advantage of manufacturing catalytic converters in South Africa. This thesis identifies those factors relating to the sourcing of stainless steel and the impact it has of securing future business in a competitive environment. The catalytic converter industry requires the support of a stainless steel plant that provides high quality products at a competitive price, while keeping abreast with international developments.
- Full Text:
- Date Issued: 2004
An analysis of the potential for the marketing of ostrich meat in S.A
- Wessels, Philippus Lodewikus
- Authors: Wessels, Philippus Lodewikus
- Date: 2003
- Subjects: Ostriches -- South Africa , Ostrich products industry -- South Africa , Meat industry and trade -- South Africa , Marketing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10930 , http://hdl.handle.net/10948/202 , Ostriches -- South Africa , Ostrich products industry -- South Africa , Meat industry and trade -- South Africa , Marketing
- Description: The research program addressed in this study was to do an analysis of the potentials of the marketing of ostrich meat in the South African market. Being the world leader in the ostrich industry, the research’s emphasis was to establish reasons why the meat industry does not explore the South African meat market. To achieve this object, a literature study to determine the key components of the current situation was undertaken and used as a theoretical model to analyse the current situation in the market as well as in the ostrich industry. In addition to the literature study, an empirical study was conducted to identify some critical issues that have an influence on the potential of the domestic market. The survey method used, based on the key components gained from the literature study, consisted of an in-depth scan of the macro-environment and thorough investigation of the target industry. The investigation involved using the Internet and World Wide Web, print media, personal interviews and telephonic interviews. The result of the literature study was finally combined with the results of the empirical study and some recommendations were made. The recommendations were applicable to the ostrich industry in so far that implementing some plans for the meat industry can have serious consequences for the other products of the ostrich industry
- Full Text:
- Date Issued: 2003
- Authors: Wessels, Philippus Lodewikus
- Date: 2003
- Subjects: Ostriches -- South Africa , Ostrich products industry -- South Africa , Meat industry and trade -- South Africa , Marketing
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:10930 , http://hdl.handle.net/10948/202 , Ostriches -- South Africa , Ostrich products industry -- South Africa , Meat industry and trade -- South Africa , Marketing
- Description: The research program addressed in this study was to do an analysis of the potentials of the marketing of ostrich meat in the South African market. Being the world leader in the ostrich industry, the research’s emphasis was to establish reasons why the meat industry does not explore the South African meat market. To achieve this object, a literature study to determine the key components of the current situation was undertaken and used as a theoretical model to analyse the current situation in the market as well as in the ostrich industry. In addition to the literature study, an empirical study was conducted to identify some critical issues that have an influence on the potential of the domestic market. The survey method used, based on the key components gained from the literature study, consisted of an in-depth scan of the macro-environment and thorough investigation of the target industry. The investigation involved using the Internet and World Wide Web, print media, personal interviews and telephonic interviews. The result of the literature study was finally combined with the results of the empirical study and some recommendations were made. The recommendations were applicable to the ostrich industry in so far that implementing some plans for the meat industry can have serious consequences for the other products of the ostrich industry
- Full Text:
- Date Issued: 2003
An analysis of the public reporting of organisational resilience found within the integrated reports of a large state-owned enterprise
- Authors: Fleming, Linda
- Date: 2020
- Subjects: Eskom (Firm) , Organizational resilience , Eskom (Firm) -- Management
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/141276 , vital:37958
- Description: This research explored whether there is any evidence of reporting of organisational resilience within the integrated reports of a large state-owned enterprise. The organisation chosen for the research was Eskom. The integrated annual reports of Eskom for 2016, 2017 and 2018 were examined. Direct and indirect evidence of organisational resilience was sought within the organisations integrated reports. The direct reporting of organisational resilience was located by using a PDF word search. A thematic content analysis was used to perform the search for indirect reporting of organisational resilience. Three main themes to represent organisational resilience that were identified beforehand were used to identify the indirect reporting of organisational resilience. Namely, transformability, adaptability and persistence. Sub themes of general and specified resilience were also identified during the research process. The literature review discusses the themes in detail, and also introduces communication and integrated reporting. Evidence of both direct and indirect organisational resilience was identified in all three years studied. Evidence of all the main themes and sub themes was found within the indirect reporting of organisational resilience. The main limitation of the study is that although evidence of reporting of organisational resilience was found, this evidence does not provide any indications of the level of organisational resilience within Eskom. A number of recommendations to Eskom management are made at the end of the research. What is interesting is that integrated reports are not designed to report on organisational resilience. However, the research showed clear evidence of reporting of organisational resilience within all three years researched. Potentially indicating that the integrated annual reports are a useful method of sharing information regarding organisational resilience with stakeholders. An additional benefit is that communication with stakeholders is simultaneously contributing to the enhancement of the organisations resilience.
- Full Text:
- Date Issued: 2020
- Authors: Fleming, Linda
- Date: 2020
- Subjects: Eskom (Firm) , Organizational resilience , Eskom (Firm) -- Management
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/141276 , vital:37958
- Description: This research explored whether there is any evidence of reporting of organisational resilience within the integrated reports of a large state-owned enterprise. The organisation chosen for the research was Eskom. The integrated annual reports of Eskom for 2016, 2017 and 2018 were examined. Direct and indirect evidence of organisational resilience was sought within the organisations integrated reports. The direct reporting of organisational resilience was located by using a PDF word search. A thematic content analysis was used to perform the search for indirect reporting of organisational resilience. Three main themes to represent organisational resilience that were identified beforehand were used to identify the indirect reporting of organisational resilience. Namely, transformability, adaptability and persistence. Sub themes of general and specified resilience were also identified during the research process. The literature review discusses the themes in detail, and also introduces communication and integrated reporting. Evidence of both direct and indirect organisational resilience was identified in all three years studied. Evidence of all the main themes and sub themes was found within the indirect reporting of organisational resilience. The main limitation of the study is that although evidence of reporting of organisational resilience was found, this evidence does not provide any indications of the level of organisational resilience within Eskom. A number of recommendations to Eskom management are made at the end of the research. What is interesting is that integrated reports are not designed to report on organisational resilience. However, the research showed clear evidence of reporting of organisational resilience within all three years researched. Potentially indicating that the integrated annual reports are a useful method of sharing information regarding organisational resilience with stakeholders. An additional benefit is that communication with stakeholders is simultaneously contributing to the enhancement of the organisations resilience.
- Full Text:
- Date Issued: 2020
An analysis of the sustainability of the lean manufacturing implementation at Volkswagen Group South Africa
- Authors: Williams, Anand
- Date: 2012
- Subjects: Automobile industry and trade -- South Africa , Lean manufacturing -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8901 , http://hdl.handle.net/10948/d1020992
- Description: This research report examines the changing nature of the organisation of work, in particular, the production methods in the South African automotive industry. The competition in the local and global markets has increased significantly in recent years. The increased complexity of products and individuality of customers pose strong challenges for the automotive manufacturers, (OEM – Original Equipment Manufacturers), with regard to product Quality, Cost and Delivery. For these challenges, Volkswagen Group South Africa, has defined objectives that, when met, will contribute towards establishing it as a leading automotive brand. It is aligned to the Volkswagen Group AG, Strategy Mach18, increased vehicle production and the creation of long-term delighted customer base. To achieve these objectives, the Volkswagen Production System (VPS) is an imperative component of the Volkswagen Group South Africa (VWGSA) production strategy. The core elements consist of, “Cycle”, “Flow”, “Pull” and “Perfection”. These are the four fundamentals on which Lean Manufacturing is built, as first introduced and described by the Toyota Production System. Lean manufacturing is a whole-systems approach that creates a culture in which everyone in the organisation continuously improves the process and production. Volkswagen Group South Africa is facing increased competition in the South African and global marketplace. A search of the internet revealed that extensive research has been conducted into Lean manufacturing in South Africa. However, no research is noted with regard to the sustainability of Lean manufacturing at Volkswagen Group South Africa. The aim of this study is to analyse the sustainability of the lean manufacturing implementation at VWGSA.
- Full Text:
- Date Issued: 2012
- Authors: Williams, Anand
- Date: 2012
- Subjects: Automobile industry and trade -- South Africa , Lean manufacturing -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8901 , http://hdl.handle.net/10948/d1020992
- Description: This research report examines the changing nature of the organisation of work, in particular, the production methods in the South African automotive industry. The competition in the local and global markets has increased significantly in recent years. The increased complexity of products and individuality of customers pose strong challenges for the automotive manufacturers, (OEM – Original Equipment Manufacturers), with regard to product Quality, Cost and Delivery. For these challenges, Volkswagen Group South Africa, has defined objectives that, when met, will contribute towards establishing it as a leading automotive brand. It is aligned to the Volkswagen Group AG, Strategy Mach18, increased vehicle production and the creation of long-term delighted customer base. To achieve these objectives, the Volkswagen Production System (VPS) is an imperative component of the Volkswagen Group South Africa (VWGSA) production strategy. The core elements consist of, “Cycle”, “Flow”, “Pull” and “Perfection”. These are the four fundamentals on which Lean Manufacturing is built, as first introduced and described by the Toyota Production System. Lean manufacturing is a whole-systems approach that creates a culture in which everyone in the organisation continuously improves the process and production. Volkswagen Group South Africa is facing increased competition in the South African and global marketplace. A search of the internet revealed that extensive research has been conducted into Lean manufacturing in South Africa. However, no research is noted with regard to the sustainability of Lean manufacturing at Volkswagen Group South Africa. The aim of this study is to analyse the sustainability of the lean manufacturing implementation at VWGSA.
- Full Text:
- Date Issued: 2012
An analysis of two tug propulsion systems in the Port Elizabeth harbour
- Authors: Dlamini, Dumsani Andrieson
- Date: 2010
- Subjects: Tugboats -- South Africa -- Port Elizabeth , Harbors -- South Africa -- Port Elizabeth , Propulsion systems
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8643 , http://hdl.handle.net/10948/1422 , Tugboats -- South Africa -- Port Elizabeth , Harbors -- South Africa -- Port Elizabeth , Propulsion systems
- Description: The shipping industry is reliant on port authorities for the facilitation of safe entry and departure of ships at the ports. This role can not be fulfilled without the assistance of harbour tugs which are run by the marine operations section of the Transnet National Ports Authority. The tugs have to be safe and efficient in the process of pulling and pushing ships around the harbour. Harbour tugs are expensive to acquire and to maintain. The marine operations business has to make appropriate choices of tug propulsion design in order to realise the benefits of the tugs acquired by the ports authority. This can be achieved by analysing the current tugs that the operations are using, which will then serve as valuable information when the time for asset replacement is due. The researcher chose to use the two tug propulsion designs currently used by the Port Elizabeth harbour tugs as a basis for this analysis. The analysis links the three factors of maintenance management, equipment efficiency and equipment safety, to the minimisation of operational costs as perceived by the tug personnel, the pilots and the marine managers. This study seeks to verify the link between these factors and the perceived minimisation of operational costs. Available literature was reviewed and data was collected using a suitably designed questionnaire for this research. This research paper has led to recommendations that should inform the tug acquisition decisions and raise the awareness of the marine employees to relate the factors set out above to minimise operational costs.
- Full Text:
- Date Issued: 2010
- Authors: Dlamini, Dumsani Andrieson
- Date: 2010
- Subjects: Tugboats -- South Africa -- Port Elizabeth , Harbors -- South Africa -- Port Elizabeth , Propulsion systems
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8643 , http://hdl.handle.net/10948/1422 , Tugboats -- South Africa -- Port Elizabeth , Harbors -- South Africa -- Port Elizabeth , Propulsion systems
- Description: The shipping industry is reliant on port authorities for the facilitation of safe entry and departure of ships at the ports. This role can not be fulfilled without the assistance of harbour tugs which are run by the marine operations section of the Transnet National Ports Authority. The tugs have to be safe and efficient in the process of pulling and pushing ships around the harbour. Harbour tugs are expensive to acquire and to maintain. The marine operations business has to make appropriate choices of tug propulsion design in order to realise the benefits of the tugs acquired by the ports authority. This can be achieved by analysing the current tugs that the operations are using, which will then serve as valuable information when the time for asset replacement is due. The researcher chose to use the two tug propulsion designs currently used by the Port Elizabeth harbour tugs as a basis for this analysis. The analysis links the three factors of maintenance management, equipment efficiency and equipment safety, to the minimisation of operational costs as perceived by the tug personnel, the pilots and the marine managers. This study seeks to verify the link between these factors and the perceived minimisation of operational costs. Available literature was reviewed and data was collected using a suitably designed questionnaire for this research. This research paper has led to recommendations that should inform the tug acquisition decisions and raise the awareness of the marine employees to relate the factors set out above to minimise operational costs.
- Full Text:
- Date Issued: 2010
An analysis of use of cloud enterprise resource planning systems in South Africa
- Authors: Atukwase, Denise
- Date: 2015
- Subjects: Enterprise resource planning -- South Africa , Business planning -- South Africa , Management information systems -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8874 , http://hdl.handle.net/10948/d1020352
- Description: Due to innovation, Information Technology (IT) is changing all the time. One of the fast growing IT innovations is cloud computing. The phenomenon of cloud computing has changed the way that business consumes IT and in particular Enterprise Resource Planning (ERP) systems. This phenomenon has led to a need for research in the field of cloud ERP systems. A review of the literature revealed a gap in research related to cloud ERP systems and particularly to the adoption of these systems in South African companies. Only a few studies have been done regarding the adoption of cloud computing in South Africa, and the extent of adoption of cloud ERP systems in South Africa is not known. This study set out to answer the research question “What is the extent of understanding and adoption of ERP system in South African companies?” The study will be useful to the ERP industry in understanding the level of adoption of and perceptions about cloud ERP systems by South African companies. In order to answer the research question a survey research strategy was adopted and was of an exploratory nature. The sample was composed of IT professionals and line managers in South African companies. Questionnaires were sent via web link and 41 complete responses were obtained. The results showed that the respondents had a good understanding of the advantages/benefits of cloud ERP systems. However, a lack of clear understanding of the disadvantages/drawbacks of cloud ERP systems was evident in the research data which could lead to non-adoption of cloud ERP systems. Adoption of cloud ERP systems was highest in the engineering, manufacturing and IT sector. It was evident that IaaS and PaaS have not been adopted at all. The majority of the companies (60 percent) that had adopted cloud ERP systems were SMEs. This is in line with international studies that show that SMEs are driving the change in IT innovation such as cloud ERP systems.
- Full Text:
- Date Issued: 2015
- Authors: Atukwase, Denise
- Date: 2015
- Subjects: Enterprise resource planning -- South Africa , Business planning -- South Africa , Management information systems -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8874 , http://hdl.handle.net/10948/d1020352
- Description: Due to innovation, Information Technology (IT) is changing all the time. One of the fast growing IT innovations is cloud computing. The phenomenon of cloud computing has changed the way that business consumes IT and in particular Enterprise Resource Planning (ERP) systems. This phenomenon has led to a need for research in the field of cloud ERP systems. A review of the literature revealed a gap in research related to cloud ERP systems and particularly to the adoption of these systems in South African companies. Only a few studies have been done regarding the adoption of cloud computing in South Africa, and the extent of adoption of cloud ERP systems in South Africa is not known. This study set out to answer the research question “What is the extent of understanding and adoption of ERP system in South African companies?” The study will be useful to the ERP industry in understanding the level of adoption of and perceptions about cloud ERP systems by South African companies. In order to answer the research question a survey research strategy was adopted and was of an exploratory nature. The sample was composed of IT professionals and line managers in South African companies. Questionnaires were sent via web link and 41 complete responses were obtained. The results showed that the respondents had a good understanding of the advantages/benefits of cloud ERP systems. However, a lack of clear understanding of the disadvantages/drawbacks of cloud ERP systems was evident in the research data which could lead to non-adoption of cloud ERP systems. Adoption of cloud ERP systems was highest in the engineering, manufacturing and IT sector. It was evident that IaaS and PaaS have not been adopted at all. The majority of the companies (60 percent) that had adopted cloud ERP systems were SMEs. This is in line with international studies that show that SMEs are driving the change in IT innovation such as cloud ERP systems.
- Full Text:
- Date Issued: 2015
An application of the choice experiment method to estimate willingness-to-pay for and guide management on estuarine recreational services
- Authors: Lee, Deborah Ellen
- Date: 2012
- Subjects: Estuaries -- South Africa , Estuarine mitigation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8864 , http://hdl.handle.net/10948/d1020239
- Description: Among the world‘s ecosystems, estuaries have the highest total economic value per hectare. They are dynamic coastal biomes that provide a host of different goods and services to the surrounding terrestrial and aquatic environments and the people who utilise them. These goods and services include, inter alia, nursery areas for marine organisms, harvested natural resources (such as fish, shell-fish, bait organisms, reeds and mangroves), flood attenuation, water purification, nutrient and sediment sinks, waste disposal, transport, aesthetic beauty and areas for swimming, boating and fishing. Assessing the condition of estuaries is difficult as their state can change depending on what is being measured. Assessments have been carried out on the health of estuaries in South Africa with the results of these studies being used as inputs to the process of assessing the minimum water supply requirements for each estuary (ecological reserve) in order to maintain or improve its functionality. These ecological reserve requirements are assigned using Resource Directed Measures (RDM). These measures, however, have been criticised for being highly complex and too costly to implement for all South African estuaries within a reasonable time period. Another concern is that the levels of demand for recreational goods and services provided by the estuary are not taken into account when assessing estuarine value. It is important to understand that the use of estuaries for recreational purposes is inextricably linked to their health and sound ecological functioning. Although South African estuaries have been quite well buffered from impacts until only very recently, their use and pressures have escalated faster than what conservation authorities and policy makers have been prepared for over the last couple of decades. There is thus mounting pressure on estuaries as recreational outlets, which, in turn, has led to their functional deterioration as well as deterioration in the quality of the recreational experience as a whole. One implication for management is that more and more trade-offs have to be made in an attempt to balance the conservation and recreational use of estuaries.
- Full Text:
- Date Issued: 2012
- Authors: Lee, Deborah Ellen
- Date: 2012
- Subjects: Estuaries -- South Africa , Estuarine mitigation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8864 , http://hdl.handle.net/10948/d1020239
- Description: Among the world‘s ecosystems, estuaries have the highest total economic value per hectare. They are dynamic coastal biomes that provide a host of different goods and services to the surrounding terrestrial and aquatic environments and the people who utilise them. These goods and services include, inter alia, nursery areas for marine organisms, harvested natural resources (such as fish, shell-fish, bait organisms, reeds and mangroves), flood attenuation, water purification, nutrient and sediment sinks, waste disposal, transport, aesthetic beauty and areas for swimming, boating and fishing. Assessing the condition of estuaries is difficult as their state can change depending on what is being measured. Assessments have been carried out on the health of estuaries in South Africa with the results of these studies being used as inputs to the process of assessing the minimum water supply requirements for each estuary (ecological reserve) in order to maintain or improve its functionality. These ecological reserve requirements are assigned using Resource Directed Measures (RDM). These measures, however, have been criticised for being highly complex and too costly to implement for all South African estuaries within a reasonable time period. Another concern is that the levels of demand for recreational goods and services provided by the estuary are not taken into account when assessing estuarine value. It is important to understand that the use of estuaries for recreational purposes is inextricably linked to their health and sound ecological functioning. Although South African estuaries have been quite well buffered from impacts until only very recently, their use and pressures have escalated faster than what conservation authorities and policy makers have been prepared for over the last couple of decades. There is thus mounting pressure on estuaries as recreational outlets, which, in turn, has led to their functional deterioration as well as deterioration in the quality of the recreational experience as a whole. One implication for management is that more and more trade-offs have to be made in an attempt to balance the conservation and recreational use of estuaries.
- Full Text:
- Date Issued: 2012
An appraisal of the Department of Provincial and Local Government's management and coordination of Donor Assistance Programs to local government in South Africa
- Authors: Dzengwa, Simphiwe
- Date: 2004
- Subjects: South Africa. Dept. of Provincial & Local Government , Local government -- South Africa , Municipal government -- South Africa , Economic assistance -- South Africa , South Africa -- Politics and government , South Africa -- Foreign relations
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:816 , http://hdl.handle.net/10962/d1007923
- Description: This study is a contribution to the ongoing debate concerning the role and involvement of foreign donor entities in the processes of transforming and creating viable and sustainable municipal entities in South Africa. The discussion particularly focuses on the relationship between the donor community and the Department of Provincial and Local Government (DPLG) and how this relationship has been nurtured, coordinated and managed. The study acknowledges the challenges pertaining to local government transformation and the role and mandate assigned to the DPLG by the South African Constitution and the Presidential Coordinating Council (PCC) for it to facilitate the creation of developmental local government. In discussing this, consideration is given to capacity and resource constraints within the Department, which necessitate that it collaborates closely with other stakeholders, particularly donors, in seeking to augment its resource base and capacity. The Department's lack of capacity is further complicated by the various pieces of legislation, which have a serious bearing on how municipalities have to work - irrespective of their capacity and resources limitations. The research also focuses on how this relationship, between the DPLG and foreign aid donors working in the local government sector, is coordinated and managed. From evidence gathered and interviews conducted, the conclusion is drawn that there is much room for the DPLG to improve and strategically focus its interaction with donors as informed by its mandate and strategic priorities. Proposals, which entail development of donor management guidelines, setting up of a donor coordination unit within DPLG, the improvement of the understanding of donor work politics and modalities among DPLG officials, etc., are made.
- Full Text:
- Date Issued: 2004
- Authors: Dzengwa, Simphiwe
- Date: 2004
- Subjects: South Africa. Dept. of Provincial & Local Government , Local government -- South Africa , Municipal government -- South Africa , Economic assistance -- South Africa , South Africa -- Politics and government , South Africa -- Foreign relations
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:816 , http://hdl.handle.net/10962/d1007923
- Description: This study is a contribution to the ongoing debate concerning the role and involvement of foreign donor entities in the processes of transforming and creating viable and sustainable municipal entities in South Africa. The discussion particularly focuses on the relationship between the donor community and the Department of Provincial and Local Government (DPLG) and how this relationship has been nurtured, coordinated and managed. The study acknowledges the challenges pertaining to local government transformation and the role and mandate assigned to the DPLG by the South African Constitution and the Presidential Coordinating Council (PCC) for it to facilitate the creation of developmental local government. In discussing this, consideration is given to capacity and resource constraints within the Department, which necessitate that it collaborates closely with other stakeholders, particularly donors, in seeking to augment its resource base and capacity. The Department's lack of capacity is further complicated by the various pieces of legislation, which have a serious bearing on how municipalities have to work - irrespective of their capacity and resources limitations. The research also focuses on how this relationship, between the DPLG and foreign aid donors working in the local government sector, is coordinated and managed. From evidence gathered and interviews conducted, the conclusion is drawn that there is much room for the DPLG to improve and strategically focus its interaction with donors as informed by its mandate and strategic priorities. Proposals, which entail development of donor management guidelines, setting up of a donor coordination unit within DPLG, the improvement of the understanding of donor work politics and modalities among DPLG officials, etc., are made.
- Full Text:
- Date Issued: 2004
An archetypical analysis of chief executive officers in the mining sector according to their remuneration and company performance: a resource based view
- Authors: King, Matthew Sebastian
- Date: 2020
- Subjects: Executives -- Salaries, etc. -- South Africa , Directors of corporations -- Salaries, etc. -- South Africa , Mining corporations -- Salaries, etc. -- South Africa , Mines and mineral resources -- Management
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/168503 , vital:41589
- Description: The growth in the mining sector post 1994 saw many CEO s enjoy exorbitant levels of financial prosperity particularly in relation to th e mining workforce . The pay disparity between the remuneration of CEO s and the average worker contributed to instability and labour unrest. While there has been extensive research conducted on the relationship between CEO remuneration and company performance, questions around the justification of exorbitant CEO remuneration levels have persisted. One of the shortcomings of these studies have been understanding company performance as limited to financial indicators. For this reason, Resource - Based theory was used in this study to focus on CEOs as tangible, heterogeneous and immobile assets, who could influence company performance by creating a firm’s competitive advantage. In order to investigate this, a mixed - method research design was utilised to ascertain the relationship between CEO remune ration and company performance. The data for the quantitative study was collected using an archival method by sourcing secondary data obtained from the sampled companie s’ annual integrated reports. Statistical tests were performed to test the relationsh ip between CEO remuneration and company performance of mining companies listed on the JSE over the period of 2014 to 2018. This was followed by the qualitative thematic analysis which utilised online information published about four CEOs sampled according to their pay/performance relationships (namely high earning/high performing; high earning/low performing; low earning/high performing and low earning/low performing). The VRIO framework was utilised in conjunction with the thematic analysis to assess the extent to which each of the selected CEOs could be identified as valuable, rare, inimitable and organised. Finally, t he demographic characteristics and leadership attributes of these CEOs were collectiv ely aligned to particular l eadership archetype s. This study found that despite company performance levels experiencing negative growth and volatility, CEO remuneration remained stable and experienced positive growth throughout the period . The qualitative analysis and the application of the VRIO framework wa s conducted in order to explor e reasons why this disparity may continue to exist. The analysis of the differences in demographic characteristics and leadership attributes between these four CEOs provided a possible j ustification for the disparity in t he levels of remuneration. It was found that some CEOs high levels of remuneration could be justified by virtue of their well - developed leadership skills. In particular CEOs need softer skills (such as communication, openness, relationship - building and stakeholder engagement) and to draw on the communicator, builder and coach archetypes in order to create a sustained competitive advantage within companies.
- Full Text:
- Date Issued: 2020
- Authors: King, Matthew Sebastian
- Date: 2020
- Subjects: Executives -- Salaries, etc. -- South Africa , Directors of corporations -- Salaries, etc. -- South Africa , Mining corporations -- Salaries, etc. -- South Africa , Mines and mineral resources -- Management
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/168503 , vital:41589
- Description: The growth in the mining sector post 1994 saw many CEO s enjoy exorbitant levels of financial prosperity particularly in relation to th e mining workforce . The pay disparity between the remuneration of CEO s and the average worker contributed to instability and labour unrest. While there has been extensive research conducted on the relationship between CEO remuneration and company performance, questions around the justification of exorbitant CEO remuneration levels have persisted. One of the shortcomings of these studies have been understanding company performance as limited to financial indicators. For this reason, Resource - Based theory was used in this study to focus on CEOs as tangible, heterogeneous and immobile assets, who could influence company performance by creating a firm’s competitive advantage. In order to investigate this, a mixed - method research design was utilised to ascertain the relationship between CEO remune ration and company performance. The data for the quantitative study was collected using an archival method by sourcing secondary data obtained from the sampled companie s’ annual integrated reports. Statistical tests were performed to test the relationsh ip between CEO remuneration and company performance of mining companies listed on the JSE over the period of 2014 to 2018. This was followed by the qualitative thematic analysis which utilised online information published about four CEOs sampled according to their pay/performance relationships (namely high earning/high performing; high earning/low performing; low earning/high performing and low earning/low performing). The VRIO framework was utilised in conjunction with the thematic analysis to assess the extent to which each of the selected CEOs could be identified as valuable, rare, inimitable and organised. Finally, t he demographic characteristics and leadership attributes of these CEOs were collectiv ely aligned to particular l eadership archetype s. This study found that despite company performance levels experiencing negative growth and volatility, CEO remuneration remained stable and experienced positive growth throughout the period . The qualitative analysis and the application of the VRIO framework wa s conducted in order to explor e reasons why this disparity may continue to exist. The analysis of the differences in demographic characteristics and leadership attributes between these four CEOs provided a possible j ustification for the disparity in t he levels of remuneration. It was found that some CEOs high levels of remuneration could be justified by virtue of their well - developed leadership skills. In particular CEOs need softer skills (such as communication, openness, relationship - building and stakeholder engagement) and to draw on the communicator, builder and coach archetypes in order to create a sustained competitive advantage within companies.
- Full Text:
- Date Issued: 2020