Towards a Risk Assessment Matrix for Information Security Workarounds Associated with Acceptable Use Policies
- Authors: Slabbert, Eugene
- Date: 2022-04
- Subjects: Information technology -- Security measures
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58473 , vital:59519
- Description: Acceptable Use Policies (AUPs) are used to influence employees’ information security behaviour. Some employees feel that the AUPs and related procedures interfere with their ability to work efficiently and may, therefore, choose not to comply by utilising information security workarounds associated with the AUP. An AUP workaround is a form of information security non-compliance that may result in unnecessary information security risk exposure for an organisation. Some AUP workarounds may be useful as they identify more efficient ways to complete tasks that may not impact the information security of an organisation. However, these efficiencies should only be considered for incorporation into standard procedures when the information security risk exposure of an AUP workaround is known. This leads to the problem statement. Many organisations do not have a formal way in which to assess the information security risks posed by workarounds associated with their Acceptable Use Policies, and related procedures. This study provides a solution to the identified problem through the primary objective, to develop a Risk Assessment Matrix for Information Security Workarounds associated with Acceptable Use Policies, and related procedures. Four secondary research objectives were proposed to achieve the primary research objective. The first secondary objective determines the role of information security risk management and how it relates to information security governance through the utilisation of a literature review. The second secondary objective firstly utilises a literature review to determine the role that the AUP and its related procedures play within an organisation, followed by a content analysis which identifies the key content that should be considered in a comprehensive AUP. The third secondary objective determines the factors that influence the use of AUP workarounds within an organisation through the utilisation of a literature review. Lastly, the fourth secondary objective utilises a literature review to determine the key components required for the development of the risk assessment matrix for information security workarounds. In addition, critical reasoning is used to create the risk assessment matrix for information security workarounds. The solution to this study contributes to the body of knowledge by proposing a risk assessment matrix to assess the information security risk exposure of AUP workarounds and find possible efficiency gains while keeping information security risk exposure to a minimum. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Slabbert, Eugene
- Date: 2022-04
- Subjects: Information technology -- Security measures
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58473 , vital:59519
- Description: Acceptable Use Policies (AUPs) are used to influence employees’ information security behaviour. Some employees feel that the AUPs and related procedures interfere with their ability to work efficiently and may, therefore, choose not to comply by utilising information security workarounds associated with the AUP. An AUP workaround is a form of information security non-compliance that may result in unnecessary information security risk exposure for an organisation. Some AUP workarounds may be useful as they identify more efficient ways to complete tasks that may not impact the information security of an organisation. However, these efficiencies should only be considered for incorporation into standard procedures when the information security risk exposure of an AUP workaround is known. This leads to the problem statement. Many organisations do not have a formal way in which to assess the information security risks posed by workarounds associated with their Acceptable Use Policies, and related procedures. This study provides a solution to the identified problem through the primary objective, to develop a Risk Assessment Matrix for Information Security Workarounds associated with Acceptable Use Policies, and related procedures. Four secondary research objectives were proposed to achieve the primary research objective. The first secondary objective determines the role of information security risk management and how it relates to information security governance through the utilisation of a literature review. The second secondary objective firstly utilises a literature review to determine the role that the AUP and its related procedures play within an organisation, followed by a content analysis which identifies the key content that should be considered in a comprehensive AUP. The third secondary objective determines the factors that influence the use of AUP workarounds within an organisation through the utilisation of a literature review. Lastly, the fourth secondary objective utilises a literature review to determine the key components required for the development of the risk assessment matrix for information security workarounds. In addition, critical reasoning is used to create the risk assessment matrix for information security workarounds. The solution to this study contributes to the body of knowledge by proposing a risk assessment matrix to assess the information security risk exposure of AUP workarounds and find possible efficiency gains while keeping information security risk exposure to a minimum. , Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
- Full Text:
- Date Issued: 2022-04
The future of the property valuation profession in South Africa towards 2040
- Mthuli, Malusi Phola Lusanda
- Authors: Mthuli, Malusi Phola Lusanda
- Date: 2022-04
- Subjects: Real property -- Valuation , Real estate development , Property -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57980 , vital:58456
- Description: Valuers within the property valuation profession are ageing while the scope and demand for their work is increasing. The main objective of this study was to explore current challenges and forecast the probable futures of the property valuation profession in South Africa towards 2040. In so doing, it sought to address the deficiency in research regarding the property valuation profession in the country. The study employed a futures methodology framework, namely the Future Studies Approach, as its core research tool that incorporates The Futures Triangle. The Causal Layered Analysis was applied as a secondary approach to guide the theoretical framework. Semi-structured interviews were conducted with a conveniently selected sample of seven qualified professional valuers. The results are diagnostic of the current challenges within the profession and contribute to the development of a set of ‘preferred futures’. The professional valuers were expected to identify a preferred path from the current reality as a departure point. The findings suggested that there were structural and systematic issues, as well as inherent organisational issues confronting the professionals and the profession. Valuers were hopeful about the future of the profession and considered their knowledge and expertise as invaluable in the country. The main challenges identified are linked to the lack of professional legitimacy and authority, stagnant diversity, poor finances, uncoordinated education and the lack of mentorship and accreditation of valuers. Contrary to expectations, the findings showed some optimism in the sustainability of the profession despite varying views by the participants. The deduced possible futures weighed in favour of a marked shortage of experienced professionals due to the lack of interest by younger professionals and a constrained transfer of skills. Probable futures are largely characterised by gloom that is linked to the attrition of skills and loss of prestige, and which will threaten the economic viability of the profession. Preferred futures entail a diverse demographic composition and sound skills base within professional ranks. The study recommends actions to be taken in order to create alternative futures in the present, as an antidote to the gloomy future of the valuation profession in South Africa towards 2040. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mthuli, Malusi Phola Lusanda
- Date: 2022-04
- Subjects: Real property -- Valuation , Real estate development , Property -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57980 , vital:58456
- Description: Valuers within the property valuation profession are ageing while the scope and demand for their work is increasing. The main objective of this study was to explore current challenges and forecast the probable futures of the property valuation profession in South Africa towards 2040. In so doing, it sought to address the deficiency in research regarding the property valuation profession in the country. The study employed a futures methodology framework, namely the Future Studies Approach, as its core research tool that incorporates The Futures Triangle. The Causal Layered Analysis was applied as a secondary approach to guide the theoretical framework. Semi-structured interviews were conducted with a conveniently selected sample of seven qualified professional valuers. The results are diagnostic of the current challenges within the profession and contribute to the development of a set of ‘preferred futures’. The professional valuers were expected to identify a preferred path from the current reality as a departure point. The findings suggested that there were structural and systematic issues, as well as inherent organisational issues confronting the professionals and the profession. Valuers were hopeful about the future of the profession and considered their knowledge and expertise as invaluable in the country. The main challenges identified are linked to the lack of professional legitimacy and authority, stagnant diversity, poor finances, uncoordinated education and the lack of mentorship and accreditation of valuers. Contrary to expectations, the findings showed some optimism in the sustainability of the profession despite varying views by the participants. The deduced possible futures weighed in favour of a marked shortage of experienced professionals due to the lack of interest by younger professionals and a constrained transfer of skills. Probable futures are largely characterised by gloom that is linked to the attrition of skills and loss of prestige, and which will threaten the economic viability of the profession. Preferred futures entail a diverse demographic composition and sound skills base within professional ranks. The study recommends actions to be taken in order to create alternative futures in the present, as an antidote to the gloomy future of the valuation profession in South Africa towards 2040. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
The finance linked individual subsidy programme: A housing policy assessment
- Authors: Machelesi, Yandiswa Shirley
- Date: 2022-04
- Subjects: Housing subsidies , Housing development
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58286 , vital:58924
- Description: Since 1994, the democratic government has put various legislative measures in place to address the spatial legacies of apartheid and manifest the right to access adequate housing, which was denied to many South Africans. Twenty-seven years post-democracy, South Africa is still faced with glaring spatial inequalities, with many South Africans condemned to squalid and inadequate residential conditions. The need for housing continued outweigh what government can supply, thus making the right to access adequate housing an impossible dream for many. Some of the factors that have contributed to increased housing demand are urbanisation, migration and population growth. While democracy has introduced economic opportunities that have improved the lives of many South Africans who were once side-lined and discriminated against, South Africa remains racially polarised, with a widening gap between rich and poor. An increasing majority of South Africa falls in a low-middle income category, which is sometimes considered the middle class. In the context of housing, the middle class is characterised by people who are too rich to qualify for free government subsidised housing yet too poor to access housing finance from mainstream mortgage lenders , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text: false
- Date Issued: 2022-04
- Authors: Machelesi, Yandiswa Shirley
- Date: 2022-04
- Subjects: Housing subsidies , Housing development
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58286 , vital:58924
- Description: Since 1994, the democratic government has put various legislative measures in place to address the spatial legacies of apartheid and manifest the right to access adequate housing, which was denied to many South Africans. Twenty-seven years post-democracy, South Africa is still faced with glaring spatial inequalities, with many South Africans condemned to squalid and inadequate residential conditions. The need for housing continued outweigh what government can supply, thus making the right to access adequate housing an impossible dream for many. Some of the factors that have contributed to increased housing demand are urbanisation, migration and population growth. While democracy has introduced economic opportunities that have improved the lives of many South Africans who were once side-lined and discriminated against, South Africa remains racially polarised, with a widening gap between rich and poor. An increasing majority of South Africa falls in a low-middle income category, which is sometimes considered the middle class. In the context of housing, the middle class is characterised by people who are too rich to qualify for free government subsidised housing yet too poor to access housing finance from mainstream mortgage lenders , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text: false
- Date Issued: 2022-04
Be more than a bystander, break the silence on violence: a discursive analysis of student responses to anti-rape poster campaigns
- Authors: Skae, Shannon Lalla Rookh
- Date: 2022-04
- Subjects: Women Violence against South Africa , Women college students Violence against South Africa , Women college students Abuse of South Africa , College students Attitudes , Sex crimes Prevention , Anti-rape movement South Africa , Bystander effect South Africa , Rape culture South Africa
- Language: English
- Type: Master's thesis , text
- Identifier: http://hdl.handle.net/10962/232866 , vital:50033
- Description: University students are a population vulnerable to sex and gender-based violence (SGBV). The use of alcohol is prominent in university life and is argued to contribute significantly to SGBV in South Africa and worldwide. Interventions to reduce SGBV at South African universities are thus a relevant social concern. One increasingly popular approach to addressing SGBV on university campuses is the bystander intervention. The bystander intervention goes to the cause of SGBV by targeting peer acceptance as the primary foundation supporting rape; arguing that witnesses to SGBV can be empowered to interrupt potential SGBV situations. The aim of this thesis was to investigate student responses to anti-rape intervention campaigns of various kinds. Different theories were examined, and this research then proceeded from a social constructionist theoretical perspective, which was relevant as it is about what individuals say, the societies formed, the rules made, the language used to pass on knowledge and the interactions experienced with others and how they all form the reality people inhabit. The study focused on the individual constructions and talk about the posters and the discursive positions he or she took up in relation to them, which is what social constructionism is interested in, as it is concerned with the language and talk people use and how these are molded by society. Forty five student volunteer participants were shown two examples of anti-rape poster campaigns (one using the bystander approach and the other not), and were asked to respond to a structured open-ended questionnaire. Responses to the questionnaire were subjected to Foucauldian Discourse Analysis (FDA). The analysis revealed the ways in which the constructions of sexual violence, perpetrators and victims in the poster campaigns shaped and limited participant responses and talk about SGBV in different ways, according to which of the two posters were being responded to. Key findings of this study showed that the bystander intervention poster produced more positive change in response to dominant discursive constructions in relation to the SGBV poster than did the non-bystander intervention poster. This means the establishment of the potential for success of the bystander intervention in helping to prevent SGBV in a South African context. , Thesis (MA) -- Humanities, Psychology, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Skae, Shannon Lalla Rookh
- Date: 2022-04
- Subjects: Women Violence against South Africa , Women college students Violence against South Africa , Women college students Abuse of South Africa , College students Attitudes , Sex crimes Prevention , Anti-rape movement South Africa , Bystander effect South Africa , Rape culture South Africa
- Language: English
- Type: Master's thesis , text
- Identifier: http://hdl.handle.net/10962/232866 , vital:50033
- Description: University students are a population vulnerable to sex and gender-based violence (SGBV). The use of alcohol is prominent in university life and is argued to contribute significantly to SGBV in South Africa and worldwide. Interventions to reduce SGBV at South African universities are thus a relevant social concern. One increasingly popular approach to addressing SGBV on university campuses is the bystander intervention. The bystander intervention goes to the cause of SGBV by targeting peer acceptance as the primary foundation supporting rape; arguing that witnesses to SGBV can be empowered to interrupt potential SGBV situations. The aim of this thesis was to investigate student responses to anti-rape intervention campaigns of various kinds. Different theories were examined, and this research then proceeded from a social constructionist theoretical perspective, which was relevant as it is about what individuals say, the societies formed, the rules made, the language used to pass on knowledge and the interactions experienced with others and how they all form the reality people inhabit. The study focused on the individual constructions and talk about the posters and the discursive positions he or she took up in relation to them, which is what social constructionism is interested in, as it is concerned with the language and talk people use and how these are molded by society. Forty five student volunteer participants were shown two examples of anti-rape poster campaigns (one using the bystander approach and the other not), and were asked to respond to a structured open-ended questionnaire. Responses to the questionnaire were subjected to Foucauldian Discourse Analysis (FDA). The analysis revealed the ways in which the constructions of sexual violence, perpetrators and victims in the poster campaigns shaped and limited participant responses and talk about SGBV in different ways, according to which of the two posters were being responded to. Key findings of this study showed that the bystander intervention poster produced more positive change in response to dominant discursive constructions in relation to the SGBV poster than did the non-bystander intervention poster. This means the establishment of the potential for success of the bystander intervention in helping to prevent SGBV in a South African context. , Thesis (MA) -- Humanities, Psychology, 2022
- Full Text:
- Date Issued: 2022-04
Developing a socio- ecological framework for the restoration of estuaries using the Swartkops Estuary as a case study
- Authors: Tsipa, Vusumzi
- Date: 2022-04
- Subjects: Estuarine ecology -- South Africa -- Swartkops River Estuary , Ecosystem
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/59622 , vital:62208
- Description: The aim of this study was to develop and test a socio-ecological systems framework for the restoration of estuaries in South Africa using the Swartkops Estuary as a case study. This necessitated a review of existing SES frameworks that have been developed for use in other disciplines. As part of the newly developed framework, the Swartkops estuary condition was assessed using the Estuary Health Index to understand the present ecological state (PES) of the estuary following from the last assessment done in 2013/2014. The Estuary Health Index is a nationally accepted method of measuring the health of South African estuaries. The state of the societal system was assessed through field observations, engagements with estuary users on-site, insights provided by the Zwartkops Conservancy, and from recent literature. The potential for restoration of habitats for the purpose of carbon storage was also assessed as part of this study. The suitability of disturbed habitats for stimulating future salt marsh growth was investigated since an important incentive for restoration is blue carbon storage. This is important as blue carbon ecosystems offer great potential as a climate change mitigation measure through their ability to sequester carbon. This was done by evaluating plant cover and sediment characteristics at sites along the length of the estuary representing disturbed and undisturbed areas. The estuarine health score for the Swartkops Estuary was found to be 47 out of 100 translating to a PES Category D (largely modified estuary). The main problem in the estuary is water quality along with habitat loss and resource exploitation. The three Wastewater Treatment Works (WWTWs) located upstream of the estuary are the main drivers behind the decline in estuary health in addition to other threats to the water quality which are stormwater run-off inputs from the Motherwell canal and Markman canal. This study showed that the health of the estuary is on a negative trajectory towards a largely degraded estuary. Fishing, bait collection and the use of spiritual sites are the dominant vii ecosystem services used at the estuary. Through the assessment of the state of the societal system, the estuary was highlighted to be a major food source for many people living close to the estuary through subsistence fishing and bait collection for selling to recreational fishers. The estuary is also a health hazard to the very same people that depend on it for survival because of the poor water quality particularly high metal inputs from past and present nearby industrial activities. Restoration plans need to be developed in consideration of the estuary status quo that includes the societal system and the ecosystem services provided by the estuary. , Thesis (MSc) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Tsipa, Vusumzi
- Date: 2022-04
- Subjects: Estuarine ecology -- South Africa -- Swartkops River Estuary , Ecosystem
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/59622 , vital:62208
- Description: The aim of this study was to develop and test a socio-ecological systems framework for the restoration of estuaries in South Africa using the Swartkops Estuary as a case study. This necessitated a review of existing SES frameworks that have been developed for use in other disciplines. As part of the newly developed framework, the Swartkops estuary condition was assessed using the Estuary Health Index to understand the present ecological state (PES) of the estuary following from the last assessment done in 2013/2014. The Estuary Health Index is a nationally accepted method of measuring the health of South African estuaries. The state of the societal system was assessed through field observations, engagements with estuary users on-site, insights provided by the Zwartkops Conservancy, and from recent literature. The potential for restoration of habitats for the purpose of carbon storage was also assessed as part of this study. The suitability of disturbed habitats for stimulating future salt marsh growth was investigated since an important incentive for restoration is blue carbon storage. This is important as blue carbon ecosystems offer great potential as a climate change mitigation measure through their ability to sequester carbon. This was done by evaluating plant cover and sediment characteristics at sites along the length of the estuary representing disturbed and undisturbed areas. The estuarine health score for the Swartkops Estuary was found to be 47 out of 100 translating to a PES Category D (largely modified estuary). The main problem in the estuary is water quality along with habitat loss and resource exploitation. The three Wastewater Treatment Works (WWTWs) located upstream of the estuary are the main drivers behind the decline in estuary health in addition to other threats to the water quality which are stormwater run-off inputs from the Motherwell canal and Markman canal. This study showed that the health of the estuary is on a negative trajectory towards a largely degraded estuary. Fishing, bait collection and the use of spiritual sites are the dominant vii ecosystem services used at the estuary. Through the assessment of the state of the societal system, the estuary was highlighted to be a major food source for many people living close to the estuary through subsistence fishing and bait collection for selling to recreational fishers. The estuary is also a health hazard to the very same people that depend on it for survival because of the poor water quality particularly high metal inputs from past and present nearby industrial activities. Restoration plans need to be developed in consideration of the estuary status quo that includes the societal system and the ecosystem services provided by the estuary. , Thesis (MSc) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
An exploration of burnout among health Professions academics employed in Health sciences faculties at a south African university
- Authors: Burger, Jeanine
- Date: 2022-04
- Subjects: Health care personnel -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58665 , vital:59979
- Description: The label of ‘stress factories’ is becoming a way to collectively refer to higher education institutions due to the changing academic landscape. Academics within health professions face key stressors related to excessive workloads, and insufficient resources resulting in burnout. Some of the most pertinent consequences of burnout include deterioration in physical and mental health, incline in absenteeism and a negative impact on the well-being and performance of students, patients, and organisations. There is a lack of research conducted on health professions academics in South Africa. The overall aim of this study was, therefore, to explore burnout among health professions academic staff who worked within the Community and Health Sciences (CHS) and Dentistry faculties (collectively referred to as Health sciences faculties) at a historically disadvantaged university. The study adopted an online survey design. Participants were selected using simple random sampling. Frequency tables were used to summarise and describe the participants, while correlation analysis was used to test associative relationships. ANOVA was used to test group differences and Scheffé tests were used for posthoc analysis. Ethics clearance was obtained from the Bio-Medical Research Ethics Committee of UWC. Permission to conduct the study was given by the Registrar of UWC. Informed consent was sought from participants for their voluntary participation. Their identities were kept anonymous and responses confidential. Overall findings from the current study indicated that this sample of Health Professional Academics (HPAs) experienced moderate to high levels of burnout, as measured by the Oldenburg Burnout Inventory. No demographic factors were found to correlate with the total score of burnout. Two variables were significantly related to exhaustion, namely the level of qualification and whether participants were studying at the time of completing the survey. Furthermore, nurses and participants currently studying towards a PhD reported significantly higher levels of burnout than the rest of the sample of HPAs. The impact of this study shows HPAs’ experience of moderate to high levels of burnout require interventions to decrease job demands and increase job resources. , Thesis (MA) -- Faculty of Health Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Burger, Jeanine
- Date: 2022-04
- Subjects: Health care personnel -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58665 , vital:59979
- Description: The label of ‘stress factories’ is becoming a way to collectively refer to higher education institutions due to the changing academic landscape. Academics within health professions face key stressors related to excessive workloads, and insufficient resources resulting in burnout. Some of the most pertinent consequences of burnout include deterioration in physical and mental health, incline in absenteeism and a negative impact on the well-being and performance of students, patients, and organisations. There is a lack of research conducted on health professions academics in South Africa. The overall aim of this study was, therefore, to explore burnout among health professions academic staff who worked within the Community and Health Sciences (CHS) and Dentistry faculties (collectively referred to as Health sciences faculties) at a historically disadvantaged university. The study adopted an online survey design. Participants were selected using simple random sampling. Frequency tables were used to summarise and describe the participants, while correlation analysis was used to test associative relationships. ANOVA was used to test group differences and Scheffé tests were used for posthoc analysis. Ethics clearance was obtained from the Bio-Medical Research Ethics Committee of UWC. Permission to conduct the study was given by the Registrar of UWC. Informed consent was sought from participants for their voluntary participation. Their identities were kept anonymous and responses confidential. Overall findings from the current study indicated that this sample of Health Professional Academics (HPAs) experienced moderate to high levels of burnout, as measured by the Oldenburg Burnout Inventory. No demographic factors were found to correlate with the total score of burnout. Two variables were significantly related to exhaustion, namely the level of qualification and whether participants were studying at the time of completing the survey. Furthermore, nurses and participants currently studying towards a PhD reported significantly higher levels of burnout than the rest of the sample of HPAs. The impact of this study shows HPAs’ experience of moderate to high levels of burnout require interventions to decrease job demands and increase job resources. , Thesis (MA) -- Faculty of Health Sciences, 2022
- Full Text:
- Date Issued: 2022-04
Transformation in the South African Banking Industry
- Authors: Nokanda, Abongile
- Date: 2022-04
- Subjects: Banks and banking -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58091 , vital:58550
- Description: Transformation is a deliberate plan of action to change historical racial and gender disadvantages. Transformation is also a fundamental necessity in South Africa as it seeks to address the injustices of apartheid while enhancing economic inclusiveness and promoting diversity in the working environment. The progress of transformation remains slow in South Africa, particularly in management and leadership positions in companies within the South African Banking Sector Therefore, it is quite clear that inequality, discrimination and a lack of transformation in South Africa need to be addressed, as the inequality gap has remained the same, even after the abolition of apartheid. However, the Western Cape is a province that is considered to practice and protect apartheid policies that perpetuate racial, gender and spatial disparities. This study, therefore, sought to investigate the transformation of banks in the Western Cape. The study followed a deductive approach and used an online survey as a data collection tool. At the time of study, the population of the study were employees of banks in the Western Cape and who were permanently employed. Additionally, the aim of this research was to investigate the influence of the Employment Equity Act, Skills Gap, Leadership Accountability and Human Resource Development in driving transformation in the banking sector of the Western Cape region in South Africa. The empirical results of the study were obtained from 105 bank employees located in the Western Cape. The Employment Equity Act, Leadership Accountability and Human Resource Development were the strongest independent variables. The Employee Development was an independent variable that emerged from the respondents. The findings of the study indicated that Employment Equity Act, Leadership Accountability, Employee Development and Human Resource Development had a significant, positive relationship with Transformation. The study also revealed the Skills Gap as the only independent variable that had an insignificant impact on Transformation. The recommendations were made to the Western Cape Banks to implement and continue to: drive the implementation of the EE Act; for leaders to be held accountable when it comes to driving transformation; banks to establish and facilitate employee development programs and for human resource to identify, retain and promote talented employees. This will therefore lead to a better performing and transformed banking sector. , Thesis (MA) -- Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Nokanda, Abongile
- Date: 2022-04
- Subjects: Banks and banking -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58091 , vital:58550
- Description: Transformation is a deliberate plan of action to change historical racial and gender disadvantages. Transformation is also a fundamental necessity in South Africa as it seeks to address the injustices of apartheid while enhancing economic inclusiveness and promoting diversity in the working environment. The progress of transformation remains slow in South Africa, particularly in management and leadership positions in companies within the South African Banking Sector Therefore, it is quite clear that inequality, discrimination and a lack of transformation in South Africa need to be addressed, as the inequality gap has remained the same, even after the abolition of apartheid. However, the Western Cape is a province that is considered to practice and protect apartheid policies that perpetuate racial, gender and spatial disparities. This study, therefore, sought to investigate the transformation of banks in the Western Cape. The study followed a deductive approach and used an online survey as a data collection tool. At the time of study, the population of the study were employees of banks in the Western Cape and who were permanently employed. Additionally, the aim of this research was to investigate the influence of the Employment Equity Act, Skills Gap, Leadership Accountability and Human Resource Development in driving transformation in the banking sector of the Western Cape region in South Africa. The empirical results of the study were obtained from 105 bank employees located in the Western Cape. The Employment Equity Act, Leadership Accountability and Human Resource Development were the strongest independent variables. The Employee Development was an independent variable that emerged from the respondents. The findings of the study indicated that Employment Equity Act, Leadership Accountability, Employee Development and Human Resource Development had a significant, positive relationship with Transformation. The study also revealed the Skills Gap as the only independent variable that had an insignificant impact on Transformation. The recommendations were made to the Western Cape Banks to implement and continue to: drive the implementation of the EE Act; for leaders to be held accountable when it comes to driving transformation; banks to establish and facilitate employee development programs and for human resource to identify, retain and promote talented employees. This will therefore lead to a better performing and transformed banking sector. , Thesis (MA) -- Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
The Impact of socio-Economic and institutional factors on the Livelihoods of artisanal fisherfolk of Korsten, Gqeberha.
- Authors: Forbes-Liberty,Abigail
- Date: 2022-04
- Subjects: Fishing--Social aspects -- South Africa , Korsten-- Gqeberha
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55584 , vital:53334
- Description: his dissertation focuses on a relatively underrepresented group of the fishing industry: subsistence fisherfolk. By using a Sustainable Livelihoods Approach (SLA) and Community Capitals Framework (CCF) as a theoretical framework and interpretive lens, the purpose of this qualitative study is to explore the impact of socio-economic and institutional factors on the livelihoods of artisanal fisherfolk of Korsten, Gqeberha (formerly known as Port Elizabeth). By highlighting the socio-spatial implications of the forced removals of the past, this dissertation shows that legislative reforms should consider the population that they affect. Food security is a major issue on a global scale and South Africa is not impervious to food security concerns. This dissertation focuses on the negative impact that socio-economic climate and legislation has had on subsistence fisherfolk. Hunger and poverty eradication is one of the key goals of sustainable development. In this case, subsistence fishers faced legislative reforms at two distinct points in its tumultuous past, both of which had a detrimental impact on this sector of society's ability to support a healthy livelihood. This research fills a theoretical and practical gap in research regarding the current livelihoods, policies, and laws, as well as provides a deeper understanding of the socio-economic context of the subsistence fishing community of Korsten, Gqeberha. The SLA and CCF helps readers understand how subsistence fishers contribute to local livelihoods and integrate into the greater processes of the community. Further, exploration of the institutional policies limiting subsistence fishers helps understand decision making processes and laws in artisanal fisheries and the implications thereof. A snowball sampling method was used to recruit and enrol participants for this study. The sample size consisted of fourteen (14) participants consisting of eight (8) subsistence fishers and six (6) relatives of subsistence fisherfolk. Narrative analysis is a qualitative method that was conducted in this study. Participant observation and semi-structured interviews were conducted as the methods of data collection and analysed in ATLAS.ti 9 Qualitative Analysis Software. Most participants indicated that fishing plays an integral part of their lives. It contributes to and still ensures the food security in the families of Korsten. In addition, participants highlighted the constant legislative and socio-economic barriers as well as the social and personal benefits of fishing in the community. A key recommendation is made for policy-makers to be cognizant of subsistence fishers and to include this underrepresented group in decision making processes. , Thesis (MSc) -- Faculty of Science, Geosciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Forbes-Liberty,Abigail
- Date: 2022-04
- Subjects: Fishing--Social aspects -- South Africa , Korsten-- Gqeberha
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55584 , vital:53334
- Description: his dissertation focuses on a relatively underrepresented group of the fishing industry: subsistence fisherfolk. By using a Sustainable Livelihoods Approach (SLA) and Community Capitals Framework (CCF) as a theoretical framework and interpretive lens, the purpose of this qualitative study is to explore the impact of socio-economic and institutional factors on the livelihoods of artisanal fisherfolk of Korsten, Gqeberha (formerly known as Port Elizabeth). By highlighting the socio-spatial implications of the forced removals of the past, this dissertation shows that legislative reforms should consider the population that they affect. Food security is a major issue on a global scale and South Africa is not impervious to food security concerns. This dissertation focuses on the negative impact that socio-economic climate and legislation has had on subsistence fisherfolk. Hunger and poverty eradication is one of the key goals of sustainable development. In this case, subsistence fishers faced legislative reforms at two distinct points in its tumultuous past, both of which had a detrimental impact on this sector of society's ability to support a healthy livelihood. This research fills a theoretical and practical gap in research regarding the current livelihoods, policies, and laws, as well as provides a deeper understanding of the socio-economic context of the subsistence fishing community of Korsten, Gqeberha. The SLA and CCF helps readers understand how subsistence fishers contribute to local livelihoods and integrate into the greater processes of the community. Further, exploration of the institutional policies limiting subsistence fishers helps understand decision making processes and laws in artisanal fisheries and the implications thereof. A snowball sampling method was used to recruit and enrol participants for this study. The sample size consisted of fourteen (14) participants consisting of eight (8) subsistence fishers and six (6) relatives of subsistence fisherfolk. Narrative analysis is a qualitative method that was conducted in this study. Participant observation and semi-structured interviews were conducted as the methods of data collection and analysed in ATLAS.ti 9 Qualitative Analysis Software. Most participants indicated that fishing plays an integral part of their lives. It contributes to and still ensures the food security in the families of Korsten. In addition, participants highlighted the constant legislative and socio-economic barriers as well as the social and personal benefits of fishing in the community. A key recommendation is made for policy-makers to be cognizant of subsistence fishers and to include this underrepresented group in decision making processes. , Thesis (MSc) -- Faculty of Science, Geosciences, 2022
- Full Text:
- Date Issued: 2022-04
Investment promotions within port systems: a case of the port of Ngqura, south Africa
- Authors: Booi, Nozipho
- Date: 2022-04
- Subjects: Investment -- South Africa , Investment analysis
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57601 , vital:58180
- Description: The primary role of ports is to provide an enabling logistical solution for within the transport sector. Ports within South Africa perform this primary role in strict accordance with the National Ports Act 12 of 2005. The liberalisation of economies from closed economies to open economies has impacted the transformation of the transport sector; sea borne trade through ports accounts for 80% of the global trade by volume and 70% by value. Open economies have increased the need for integration of economies and triggered a highly competitive market for ports globally competing for volumes or throughput. To attract volumes, ports need to have sound investment promotions strategies that are responding to market needs. Thus, the primary objective of the research study was to investigate and analyse the various factors that affect investment promotions within the port system, evaluating how these factors can be utilised by the Port of Ngqura to increase volumes and grow market share. Therefore, attention was placed on understanding the value proposition the port has to offer to potential investors to foster FDIs. The researcher employed an interpretivist qualitative research methodology to explore its research aim and objectives. Secondary data in the form of document analysis was used in this research study. The documents analysed are mainly Academic Journals, Policy Documents, Transnet Annual Reports, South African Port Regulator Reports (quarterly and annual reports), Industry Articles, and Published Books. The data collected from secondary sources was analysed through content analysis. The document analysis conducted to understand the determinants of investments at the Port of Ngqura, revealed that the regulatory framework, port costs, availability of infrastructure, connectivity to the hinterland market, safety and security, intermodal transport, and efficiency levels can influence investment promotions within the port, and the determinants can be utilised to increase the volumes at the Port of Ngqura. The research study reviewed the mentioned additional factors such as the speed in responding to enquiries, the packaging of information, the linkages to other development zones and guarantees of secure operations are also determinants that potential investors look for. , Thesis (MA) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Booi, Nozipho
- Date: 2022-04
- Subjects: Investment -- South Africa , Investment analysis
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57601 , vital:58180
- Description: The primary role of ports is to provide an enabling logistical solution for within the transport sector. Ports within South Africa perform this primary role in strict accordance with the National Ports Act 12 of 2005. The liberalisation of economies from closed economies to open economies has impacted the transformation of the transport sector; sea borne trade through ports accounts for 80% of the global trade by volume and 70% by value. Open economies have increased the need for integration of economies and triggered a highly competitive market for ports globally competing for volumes or throughput. To attract volumes, ports need to have sound investment promotions strategies that are responding to market needs. Thus, the primary objective of the research study was to investigate and analyse the various factors that affect investment promotions within the port system, evaluating how these factors can be utilised by the Port of Ngqura to increase volumes and grow market share. Therefore, attention was placed on understanding the value proposition the port has to offer to potential investors to foster FDIs. The researcher employed an interpretivist qualitative research methodology to explore its research aim and objectives. Secondary data in the form of document analysis was used in this research study. The documents analysed are mainly Academic Journals, Policy Documents, Transnet Annual Reports, South African Port Regulator Reports (quarterly and annual reports), Industry Articles, and Published Books. The data collected from secondary sources was analysed through content analysis. The document analysis conducted to understand the determinants of investments at the Port of Ngqura, revealed that the regulatory framework, port costs, availability of infrastructure, connectivity to the hinterland market, safety and security, intermodal transport, and efficiency levels can influence investment promotions within the port, and the determinants can be utilised to increase the volumes at the Port of Ngqura. The research study reviewed the mentioned additional factors such as the speed in responding to enquiries, the packaging of information, the linkages to other development zones and guarantees of secure operations are also determinants that potential investors look for. , Thesis (MA) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
The Development of a Strategic Partnership Framework to Facilitate Increased Financial Inclusion of Emerging Farmers in South Africa
- Authors: Magida, Phiwokuhle Thulani
- Date: 2022-04
- Subjects: Agricultural industries , Farmers' markets
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57760 , vital:58232
- Description: Twenty seven years into democracy, emerging farmers are still considered not to be participating meaningfully in the lucrative agricultural markets. There are many academic research studies that examined the challenges faced by emerging farmers in South Africa. These studies attribute those challenges to the inability of emerging farmers to participate meaningfully in the markets. Agriculture in South Africa, though not the largest, remains one of the largest employing sectors and a source of raw material for the growth of South African economy. Therefore, the agenda of creating successful emerging farmers remains a pertinent issue in the context of South African agriculture and its growing economy. Since 1990 the government has taken on the responsibility of land redistribution and the creation of successful emerging farmers. Evidence shows that there has been little to no success in the latter which has led to remodelling of old policies and implementing them as anew. The reality is that market integration (creating successful emerging farmers) of emerging farmers is a complex problem and requires complex solutions. Literature suggests that multi-stakeholder partnerships are an ideal solution to complex societal problems. Nonetheless, the success of multi-stakeholder partnerships depends on how well the stakeholders involved engage. The study assumes that if the stakeholders involved in the development of emerging farmers engage optimally, the business problem of financial exclusion (lack of access to finance) of emerging farmers can be resolved. This would result in increased market participation by emerging farmers. Hence, the primary research objective of this study is to investigate the factors that influence optimum engagement of multi-stakeholder partnerships between the private, public and non-profit sectors involved in the financing of emerging farmers in South Africa, and subsequently to develop a strategic partnership framework to guide these strategic conversations and financing decisions. This study was based on the positivistic paradigm and utilised a non-probability sampling method called snowball sampling to draw the sample. The sample was comprised of farmers, technical people, managers, and executive managers from the role players involved in the development of emerging farmers. A self-administered questionnaire was utilised as the method to solicit responses from the respondents vi which was sent via an online platform. The data was analysed through a statistical software programme, STATISTICA. Using Cronbach Alpha co-efficient and Exploratory Factor Analysis, the reliability and validity of the instrument was tested. Where sufficient evidence could not be given, variables were removed and not considered for further statistical analysis. The significance, strength, and direction of relationships between variables were determined using the correlation and multiple regression analysis. The significant findings saw a strong positive relationship between optimum engagement of financing stakeholders and perceived increased levels of market participation by emerging farmers. Furthermore, risk management had a significant and positive relationship with optimum engagement of financing stakeholders. Stakeholders involved in encouraging emerging farmers to participate meaningfully in the markets must engage optimally to devise innovative models for the financial inclusion of these farmers. , Thesis (MA) -- Faculty of Business and Economic science , 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Magida, Phiwokuhle Thulani
- Date: 2022-04
- Subjects: Agricultural industries , Farmers' markets
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57760 , vital:58232
- Description: Twenty seven years into democracy, emerging farmers are still considered not to be participating meaningfully in the lucrative agricultural markets. There are many academic research studies that examined the challenges faced by emerging farmers in South Africa. These studies attribute those challenges to the inability of emerging farmers to participate meaningfully in the markets. Agriculture in South Africa, though not the largest, remains one of the largest employing sectors and a source of raw material for the growth of South African economy. Therefore, the agenda of creating successful emerging farmers remains a pertinent issue in the context of South African agriculture and its growing economy. Since 1990 the government has taken on the responsibility of land redistribution and the creation of successful emerging farmers. Evidence shows that there has been little to no success in the latter which has led to remodelling of old policies and implementing them as anew. The reality is that market integration (creating successful emerging farmers) of emerging farmers is a complex problem and requires complex solutions. Literature suggests that multi-stakeholder partnerships are an ideal solution to complex societal problems. Nonetheless, the success of multi-stakeholder partnerships depends on how well the stakeholders involved engage. The study assumes that if the stakeholders involved in the development of emerging farmers engage optimally, the business problem of financial exclusion (lack of access to finance) of emerging farmers can be resolved. This would result in increased market participation by emerging farmers. Hence, the primary research objective of this study is to investigate the factors that influence optimum engagement of multi-stakeholder partnerships between the private, public and non-profit sectors involved in the financing of emerging farmers in South Africa, and subsequently to develop a strategic partnership framework to guide these strategic conversations and financing decisions. This study was based on the positivistic paradigm and utilised a non-probability sampling method called snowball sampling to draw the sample. The sample was comprised of farmers, technical people, managers, and executive managers from the role players involved in the development of emerging farmers. A self-administered questionnaire was utilised as the method to solicit responses from the respondents vi which was sent via an online platform. The data was analysed through a statistical software programme, STATISTICA. Using Cronbach Alpha co-efficient and Exploratory Factor Analysis, the reliability and validity of the instrument was tested. Where sufficient evidence could not be given, variables were removed and not considered for further statistical analysis. The significance, strength, and direction of relationships between variables were determined using the correlation and multiple regression analysis. The significant findings saw a strong positive relationship between optimum engagement of financing stakeholders and perceived increased levels of market participation by emerging farmers. Furthermore, risk management had a significant and positive relationship with optimum engagement of financing stakeholders. Stakeholders involved in encouraging emerging farmers to participate meaningfully in the markets must engage optimally to devise innovative models for the financial inclusion of these farmers. , Thesis (MA) -- Faculty of Business and Economic science , 2022
- Full Text:
- Date Issued: 2022-04
Investigating the first level of pass -through effects of the SACU region monetary transmission mechanism
- Authors: Mkhombo, Thando
- Date: 2022-04
- Subjects: Monetary unions -- Africa, Southern , Foreign exchange market
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55998 , vital:54562
- Description: The purpose of this thesis is to investigate the first-level pass-through effects of monetary policy transmission in SACU using the wavelet analysis methodology. The thesis comprises four empirical themes. 1. Investigating the time-frequency relationship in the Fisher’s effect for SACU countries. 2. Investigating the time-frequency relationship in the Purchasing Power Parity (PPP) for SACU countries. 3. Investigating the time-frequency relationship between the exchange rate and the stock returns for SACU countries. 4. Investigating the time-frequency relationship between interest rates, exchange rates, and stock returns for SACU countries. Whilst there exists a considerable amount of empirical works which have studied the four themes in SACU countries that are covered in this study, there is a need for more empirical investigation for several reasons. Firstly, a majority of the studies have focused on South Africa with very little empirical literature existing for Botswana and Lesotho. Secondly, the previous SACU based studies present contradicting findings. Thirdly, Most of these studies did not cover the themes comprehensively, as is the case in this study. Finally, to the best of my knowledge, this methodology has not been employed in any SACU related literature until now. Altogether, the thesis bridges the inconsistencies found in previous SACU-related literature and offers fresh implications for policymakers and market participants. From an empirical perspective, the wavelet coherence analysis proves to be a powerful tool in reconciling previous contradicting empirical evidence on the existence of the Fisher effect in SACU countries. From a policy perspective, more fined tuned implications are derived from the findings of the study as wavelets are able to depict a more accurate description of the different first-level monetary transmission relationships. , Thesis (PhD) -- Faculty of Business and Economic Sciences, School for Economics, Development and Tourism, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Mkhombo, Thando
- Date: 2022-04
- Subjects: Monetary unions -- Africa, Southern , Foreign exchange market
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55998 , vital:54562
- Description: The purpose of this thesis is to investigate the first-level pass-through effects of monetary policy transmission in SACU using the wavelet analysis methodology. The thesis comprises four empirical themes. 1. Investigating the time-frequency relationship in the Fisher’s effect for SACU countries. 2. Investigating the time-frequency relationship in the Purchasing Power Parity (PPP) for SACU countries. 3. Investigating the time-frequency relationship between the exchange rate and the stock returns for SACU countries. 4. Investigating the time-frequency relationship between interest rates, exchange rates, and stock returns for SACU countries. Whilst there exists a considerable amount of empirical works which have studied the four themes in SACU countries that are covered in this study, there is a need for more empirical investigation for several reasons. Firstly, a majority of the studies have focused on South Africa with very little empirical literature existing for Botswana and Lesotho. Secondly, the previous SACU based studies present contradicting findings. Thirdly, Most of these studies did not cover the themes comprehensively, as is the case in this study. Finally, to the best of my knowledge, this methodology has not been employed in any SACU related literature until now. Altogether, the thesis bridges the inconsistencies found in previous SACU-related literature and offers fresh implications for policymakers and market participants. From an empirical perspective, the wavelet coherence analysis proves to be a powerful tool in reconciling previous contradicting empirical evidence on the existence of the Fisher effect in SACU countries. From a policy perspective, more fined tuned implications are derived from the findings of the study as wavelets are able to depict a more accurate description of the different first-level monetary transmission relationships. , Thesis (PhD) -- Faculty of Business and Economic Sciences, School for Economics, Development and Tourism, 2022
- Full Text:
- Date Issued: 2022-04
An investigation of Expanded Public Works Programme (EPWP) to enhance community development in Mount Ayliff village
- Authors: Pindo, Abongile
- Date: 2022-04
- Subjects: Expanded Public Works Programme , Public works -- South Africa , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58146 , vital:58613
- Description: Lack of community development which includes poverty, unemployment and inequality is still prevalent in South Africa, even after the country has gained its independency in April 1994. South Africa has the highest unemployment and poverty rate, especially in rural areas like Mount Ayliff. This high unemployment, inequality and poverty within the country is an indication that the government is not doing enough in terms of dealing with these triple challenges. The South African government has introduced numerous development and economic policies, programmes and strategies to address unemployment, poverty and enhance community development. These initiatives include Reconstruction and Development Programme (RDP), Growth, Employment and Redistribution (GEAR), National Growth Plan (NGP), National Development Plan (NDP) and the Expanded Public Works Programme (EPWP). The EPWP’s vision is to enhance community development in South African communities through temporary employment and skills development for unemployed youth. EPWP has been unemployment relief in many communities and has employed over five million people since its introduction. This study aims to investigate the role played by the EPWP to enhance community development and employment creation in Mount Ayliff Village. The study followed a qualitative descriptive approach, where secondary sources of data were reviewed to address the research objectives and questions. The main research findings are that the EPWP has played a significant role in enhancing community development in Mount Ayliff Village through provision of employment opportunities, development projects, introducing and empowering youth with skills and training for future permanent employment. Based on the findings, the study recommends that there must be frequent monitoring and evaluation of the EPWP projects to ensure that its goal is achieved and guidelines for recruitment of participants are followed. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Pindo, Abongile
- Date: 2022-04
- Subjects: Expanded Public Works Programme , Public works -- South Africa , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58146 , vital:58613
- Description: Lack of community development which includes poverty, unemployment and inequality is still prevalent in South Africa, even after the country has gained its independency in April 1994. South Africa has the highest unemployment and poverty rate, especially in rural areas like Mount Ayliff. This high unemployment, inequality and poverty within the country is an indication that the government is not doing enough in terms of dealing with these triple challenges. The South African government has introduced numerous development and economic policies, programmes and strategies to address unemployment, poverty and enhance community development. These initiatives include Reconstruction and Development Programme (RDP), Growth, Employment and Redistribution (GEAR), National Growth Plan (NGP), National Development Plan (NDP) and the Expanded Public Works Programme (EPWP). The EPWP’s vision is to enhance community development in South African communities through temporary employment and skills development for unemployed youth. EPWP has been unemployment relief in many communities and has employed over five million people since its introduction. This study aims to investigate the role played by the EPWP to enhance community development and employment creation in Mount Ayliff Village. The study followed a qualitative descriptive approach, where secondary sources of data were reviewed to address the research objectives and questions. The main research findings are that the EPWP has played a significant role in enhancing community development in Mount Ayliff Village through provision of employment opportunities, development projects, introducing and empowering youth with skills and training for future permanent employment. Based on the findings, the study recommends that there must be frequent monitoring and evaluation of the EPWP projects to ensure that its goal is achieved and guidelines for recruitment of participants are followed. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
Foreign Direct Investment in SADC: Role of Soft and Hard Infrastructure
- Authors: Manamike, Taonga
- Date: 2022-04
- Subjects: Investments, Foreign , Southern African Development Community
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57831 , vital:58275
- Description: The study analyses the role that hard and soft infrastructure plays in attracting FDI inflows in the SADC region. As proxy for soft infrastructure, Internet users and governance indicators were used. Panel data was used for the analysis, for sixteen SADC member states, covering the period 2000 to 2018. Data was analysed using the multiple linear regression technique, applying the Random Effects Model. The results show that for soft infrastructure, government effectiveness (positive) and rule of law (negative) plays a vital and significant role in attracting FDI inflows into the SADC region. For hard infrastructure, telephone density and gross capital formation have a positive relationship with FDI. Soft infrastructure was found to be of more significance in attracting FDI inflows compared to hard infrastructure. Other variables, such as population growth rate, market size and trade openness were also found to have a significant relationship with FDI inflows in the SADC region. The study concludes that, although soft infrastructure plays a more significant role the two forms of infrastructure play a complimentary role in the attraction of FDI. To improve FDI inflows in SADC, the study recommended that SADC member states must dwell more on improving soft infrastructure, but also working on hard infrastructure development and making policies that attract FDI in the region. SADC countries should consider consolidating their policies towards both soft and hard infrastructures to obtain some form of convergence on infrastructural levels within the region. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Manamike, Taonga
- Date: 2022-04
- Subjects: Investments, Foreign , Southern African Development Community
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57831 , vital:58275
- Description: The study analyses the role that hard and soft infrastructure plays in attracting FDI inflows in the SADC region. As proxy for soft infrastructure, Internet users and governance indicators were used. Panel data was used for the analysis, for sixteen SADC member states, covering the period 2000 to 2018. Data was analysed using the multiple linear regression technique, applying the Random Effects Model. The results show that for soft infrastructure, government effectiveness (positive) and rule of law (negative) plays a vital and significant role in attracting FDI inflows into the SADC region. For hard infrastructure, telephone density and gross capital formation have a positive relationship with FDI. Soft infrastructure was found to be of more significance in attracting FDI inflows compared to hard infrastructure. Other variables, such as population growth rate, market size and trade openness were also found to have a significant relationship with FDI inflows in the SADC region. The study concludes that, although soft infrastructure plays a more significant role the two forms of infrastructure play a complimentary role in the attraction of FDI. To improve FDI inflows in SADC, the study recommended that SADC member states must dwell more on improving soft infrastructure, but also working on hard infrastructure development and making policies that attract FDI in the region. SADC countries should consider consolidating their policies towards both soft and hard infrastructures to obtain some form of convergence on infrastructural levels within the region. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
A critical analysis of a taxpayer’s rights relating to a request by sars for relevant material in respect of an audit
- Authors: Luff, Stephen Gary
- Date: 2022-04
- Subjects: Taxpayers , Value-Added Tax , Tax administration and procedure -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57711 , vital:58223
- Description: This treatise aimed to critically analyse a taxpayer’s rights relating to a request by SARS for relevant material, in respect of an audit (including information requested for the audit of prescribed tax periods). The study also considers whether such a request for relevant material infringes or threatens a taxpayer’s constitutional rights to privacy, information and just administrative action that is lawful, reasonable and procedurally fair. The research considered the information-gathering powers awarded to SARS in terms sections 3(2), 40 and 46 of the TAA versus a taxpayer’s rights to privacy, information and just administrative action in terms of the Constitution. The reasonable and justifiable limitation of taxpayers’ rights, in terms of the general limitation clause contained in section 36(1) of the Constitution, was also considered. The research method consisted of a literature review of various articles, journals, publications, books, statutes and related commentary, judicial decisions and comments of experts. The study revealed the following: • The definition of ‘relevant material’ allows SARS alone to subjectively determine what information is ‘foreseeably relevant’ for the ‘administration of a tax Act’, in respect of an audit. The threshold of what documentation is ‘foreseeably relevant’, is low, and the application of what is foreseeably relevant follows very broad grounds. • SARS’s discretion cannot be easily challenged as the provisions of section 46 of the TAA are peremptory and give rise to mandatory obligations, unless the taxpayer has ‘just cause’ for not providing the relevant material to SARS. • SARS must meet all the jurisdictional requirements of section 3(2) of the TAA to justify that the selection of a taxpayer for an audit or the request for relevant material is necessary for the purposes of the ‘administration of a tax Act’ and is not related to a ‘fishing expedition’ or some other ‘ulterior purpose’. • A taxpayer should evaluate the scope of the information requested to determine if it is ‘frivolous, over-zealous or patently irrelevant’ and falls outside the provisions of section 3(2). It is submitted that a taxpayer could resist such requests to information, to which SARS is not lawfully entitled, to ensure that its constitutional rights are not violated. • A taxpayer is not entitled to the information that SARS used to select it for an audit or SARS’s internal guidelines or policy manuals that are used by its assessors. The risk x indicators and red flags used by SARS to select a taxpayer for an audit constitute ‘SARS confidential information’ and a taxpayer does not have any legal right to specific reasons as to why his tax return has been selected for an audit. • SARS’s decision to request relevant material (or to conduct an audit) is a preliminary or initial step of a process and does not constitute ‘administrative action’ in terms of the PAJA, as it does not adversely affect a taxpayer’s rights nor have a direct external legal effect. A taxpayer therefore cannot rely on the PAJA to refuse such a request. • Even non-administrative action is subject to the broad constitutional ‘principle of legality’, which is an aspect of the rule of law implicit in the Constitution and provides a safety net when the PAJA does not apply. SARS must act within the scope of section 46 and the information requested must constitute ‘relevant material’ and must be ‘foreseeably relevant’ for the purposes of ‘administration of a tax Act’. SARS may not exercise its discretionary investigative powers in an arbitrary or irrational manner and its requests for information must be based on sound, rational decision-making. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Luff, Stephen Gary
- Date: 2022-04
- Subjects: Taxpayers , Value-Added Tax , Tax administration and procedure -- South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/57711 , vital:58223
- Description: This treatise aimed to critically analyse a taxpayer’s rights relating to a request by SARS for relevant material, in respect of an audit (including information requested for the audit of prescribed tax periods). The study also considers whether such a request for relevant material infringes or threatens a taxpayer’s constitutional rights to privacy, information and just administrative action that is lawful, reasonable and procedurally fair. The research considered the information-gathering powers awarded to SARS in terms sections 3(2), 40 and 46 of the TAA versus a taxpayer’s rights to privacy, information and just administrative action in terms of the Constitution. The reasonable and justifiable limitation of taxpayers’ rights, in terms of the general limitation clause contained in section 36(1) of the Constitution, was also considered. The research method consisted of a literature review of various articles, journals, publications, books, statutes and related commentary, judicial decisions and comments of experts. The study revealed the following: • The definition of ‘relevant material’ allows SARS alone to subjectively determine what information is ‘foreseeably relevant’ for the ‘administration of a tax Act’, in respect of an audit. The threshold of what documentation is ‘foreseeably relevant’, is low, and the application of what is foreseeably relevant follows very broad grounds. • SARS’s discretion cannot be easily challenged as the provisions of section 46 of the TAA are peremptory and give rise to mandatory obligations, unless the taxpayer has ‘just cause’ for not providing the relevant material to SARS. • SARS must meet all the jurisdictional requirements of section 3(2) of the TAA to justify that the selection of a taxpayer for an audit or the request for relevant material is necessary for the purposes of the ‘administration of a tax Act’ and is not related to a ‘fishing expedition’ or some other ‘ulterior purpose’. • A taxpayer should evaluate the scope of the information requested to determine if it is ‘frivolous, over-zealous or patently irrelevant’ and falls outside the provisions of section 3(2). It is submitted that a taxpayer could resist such requests to information, to which SARS is not lawfully entitled, to ensure that its constitutional rights are not violated. • A taxpayer is not entitled to the information that SARS used to select it for an audit or SARS’s internal guidelines or policy manuals that are used by its assessors. The risk x indicators and red flags used by SARS to select a taxpayer for an audit constitute ‘SARS confidential information’ and a taxpayer does not have any legal right to specific reasons as to why his tax return has been selected for an audit. • SARS’s decision to request relevant material (or to conduct an audit) is a preliminary or initial step of a process and does not constitute ‘administrative action’ in terms of the PAJA, as it does not adversely affect a taxpayer’s rights nor have a direct external legal effect. A taxpayer therefore cannot rely on the PAJA to refuse such a request. • Even non-administrative action is subject to the broad constitutional ‘principle of legality’, which is an aspect of the rule of law implicit in the Constitution and provides a safety net when the PAJA does not apply. SARS must act within the scope of section 46 and the information requested must constitute ‘relevant material’ and must be ‘foreseeably relevant’ for the purposes of ‘administration of a tax Act’. SARS may not exercise its discretionary investigative powers in an arbitrary or irrational manner and its requests for information must be based on sound, rational decision-making. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
An analysis of performance management and organisational success in local government administration in South Africa: A case study of Buffalo City Metropolitan Municipality (BCMM)
- Ndasana, Mvuyisi https://orcid.org/0000-0003-1615-7785
- Authors: Ndasana, Mvuyisi https://orcid.org/0000-0003-1615-7785
- Date: 2022-04
- Subjects: Local government--South Africa , Managing local government
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/23765 , vital:60504
- Description: The study examined performance management and organizational success in local government administration in South Africa with a focus on Buffalo City Metropolitan Municipality (BCMM), Eastern Cape Province. It adopted the mixed method approach, namely, qualitative, and quantitative research methods. In-depth face-to-face interviews were conducted with a sample of 20 participants from Buffalo City Metropolitan Municipality (BCMM) who were selected using the purposive sampling technique. The study also distributed 100 questionnaires to BCMM employees who were selected using random sampling technique. The target population of the study was the employees of BCMM. Based on the analysis of data, the study found that the municipality did not have an electronic system; they were using a manual system in their performance management. Further to this, the respondents also highlighted that there was no approved Performance Management System (PMS) policy framework that had been endorsed by the council of the municipality. From this conclusion, the study recommended that the municipality must have an approved PMS policy framework and it should be implemented at all levels of employment within the organization. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Ndasana, Mvuyisi https://orcid.org/0000-0003-1615-7785
- Date: 2022-04
- Subjects: Local government--South Africa , Managing local government
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/23765 , vital:60504
- Description: The study examined performance management and organizational success in local government administration in South Africa with a focus on Buffalo City Metropolitan Municipality (BCMM), Eastern Cape Province. It adopted the mixed method approach, namely, qualitative, and quantitative research methods. In-depth face-to-face interviews were conducted with a sample of 20 participants from Buffalo City Metropolitan Municipality (BCMM) who were selected using the purposive sampling technique. The study also distributed 100 questionnaires to BCMM employees who were selected using random sampling technique. The target population of the study was the employees of BCMM. Based on the analysis of data, the study found that the municipality did not have an electronic system; they were using a manual system in their performance management. Further to this, the respondents also highlighted that there was no approved Performance Management System (PMS) policy framework that had been endorsed by the council of the municipality. From this conclusion, the study recommended that the municipality must have an approved PMS policy framework and it should be implemented at all levels of employment within the organization. , Thesis (MSoc) -- Faculty of Social Sciences and Humanities, 2022
- Full Text:
- Date Issued: 2022-04
The foraging ecology of female Cape fur seals (Arctocephalus pusillus pusillus) in South Africa
- Botha, Jonathan Aubrey, Kirkman, Stephen, Lombard, Amanda
- Authors: Botha, Jonathan Aubrey , Kirkman, Stephen , Lombard, Amanda
- Date: 2022-04
- Subjects: Seals (Animals)--Habitat—Conservation , Marine ecology—South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55965 , vital:54559
- Description: The marine environment is spatially and temporally dynamic and many marine ecosystems are experiencing impacts of broad-scale climate change. Within these ecosystems, marine predators play a crucial role in ecosystem function through their top-down influences on prey populations. These predators may also respond to bottom-up influences and changes at lower trophic levels. A thorough understanding of marine predator foraging ecology is thus important to improve our understanding of ecosystem function, inform conservation and management measures, and to predict the response of predators to future environmental change. The Cape fur seal (Arctocephalus pusillus pusillus) comprises a major proportion of the southern African marine predator biomass. However, little is known about the foraging distribution and behaviour of the species, despite its obvious importance within the ecosystem and increasing concerns regarding seal-fisheries conflict. Using a variety of technologies, including, GPS and satellite-linked tags, dive behaviour recorders, accelerometers and stable isotope analysis, this thesis investigated the foraging ecology of female Cape fur seals breeding on the coast of South Africa. First, to identify important foraging areas and assess the influence of geographic, temporal and environmental factors on these areas, lactating females from three breeding colonies were fitted with GPS or Argos-linked tracking devices, while individuals from two of these colonies were also fitted with dive behaviour recorders. Results revealed geographic differences in the foraging distributions and ranges of individuals between breeding colonies, which likely reflects a combined influence of ecological setting and density dependant competition. In addition, dive behaviour recorders revealed the occurrence of benthic foraging at both sites where they were deployed, and the dominance of this strategy in some individuals. , Thesis (PhD) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Botha, Jonathan Aubrey , Kirkman, Stephen , Lombard, Amanda
- Date: 2022-04
- Subjects: Seals (Animals)--Habitat—Conservation , Marine ecology—South Africa
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/55965 , vital:54559
- Description: The marine environment is spatially and temporally dynamic and many marine ecosystems are experiencing impacts of broad-scale climate change. Within these ecosystems, marine predators play a crucial role in ecosystem function through their top-down influences on prey populations. These predators may also respond to bottom-up influences and changes at lower trophic levels. A thorough understanding of marine predator foraging ecology is thus important to improve our understanding of ecosystem function, inform conservation and management measures, and to predict the response of predators to future environmental change. The Cape fur seal (Arctocephalus pusillus pusillus) comprises a major proportion of the southern African marine predator biomass. However, little is known about the foraging distribution and behaviour of the species, despite its obvious importance within the ecosystem and increasing concerns regarding seal-fisheries conflict. Using a variety of technologies, including, GPS and satellite-linked tags, dive behaviour recorders, accelerometers and stable isotope analysis, this thesis investigated the foraging ecology of female Cape fur seals breeding on the coast of South Africa. First, to identify important foraging areas and assess the influence of geographic, temporal and environmental factors on these areas, lactating females from three breeding colonies were fitted with GPS or Argos-linked tracking devices, while individuals from two of these colonies were also fitted with dive behaviour recorders. Results revealed geographic differences in the foraging distributions and ranges of individuals between breeding colonies, which likely reflects a combined influence of ecological setting and density dependant competition. In addition, dive behaviour recorders revealed the occurrence of benthic foraging at both sites where they were deployed, and the dominance of this strategy in some individuals. , Thesis (PhD) -- Faculty of Science, School of Environmental Sciences, 2022
- Full Text:
- Date Issued: 2022-04
The utilization of contraceptives amongst adolescents at Stutterheim in the Eastern Cape Province
- Authors: Ntengo-Kupula, Visisa
- Date: 2022-04
- Subjects: Contraception , Birth control , Teenage pregnancy
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27082 , vital:66272
- Description: Introduction Contraception has been identified as one way in which women can prevent unwanted pregnancies. Contraceptive utilization has been proved to minimize maternal mortality by lowering the risk of pregnancy and its associated life-threatening problems. Therefore, the researcher conducted a study at Stutterheim about the “utilization of contraceptives amongst adolescents at Stutterheim in Eastern Cape Province” with the intentions to explore perceptions of adolescents on utilization of contraceptives and to determine the factors that influence that contraceptive utilization. Methods This study adopted a quantitative, descriptive cross-sectional design which involved questionnaire tools completed by 436 adolescents between the ages of 14 and 19 years at Stutterheim health facilities and the surrounding schools, regardless of whether they were sexually active or not. After obtaining ethical clearance from the University ethics Committee and permission from the Department of Health the researcher visited the gatekeepers for obtaining informed consent and data collection procedures. The researcher administered the instruments herself to ensure validity and reliability of the instrument through a pilot study. The respondents of the pilot study did not participate in the major study. Any irregularities with the data instruments were corrected accordingly. Data collection took 3 weeks to complete all the sites. The raw data was captured onto an Excel spread sheet and analysed by the researcher with the assistance of a statistician. Results The data suggests that as much as the parents discuss about sex related issues and pregnancy, they are less likely to educate their adolescent girls about contraceptives probably due to the beliefs they have, lack of knowledge and the fear of introducing them into premarital sex. The 34.4percent of participants indicated that they were scared of contraceptive rumours spreading around the community as well as the stigmatization. Conclusion Due to the results of this study the Department of Health should work together with the department of education to put into effect the optimal utilization of contraceptives amongst adolescents by adding sexual, reproductive and contraceptives health education, as a subject in the school curriculum. Department of health must also make use of main media and social media since they are influential and can be the great sources of information for campaigns and more seminars on contraceptive utilization and its benefits to the adolescents, society and the State. , Thesis (MPH) -- Faculty of Health Science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Ntengo-Kupula, Visisa
- Date: 2022-04
- Subjects: Contraception , Birth control , Teenage pregnancy
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10353/27082 , vital:66272
- Description: Introduction Contraception has been identified as one way in which women can prevent unwanted pregnancies. Contraceptive utilization has been proved to minimize maternal mortality by lowering the risk of pregnancy and its associated life-threatening problems. Therefore, the researcher conducted a study at Stutterheim about the “utilization of contraceptives amongst adolescents at Stutterheim in Eastern Cape Province” with the intentions to explore perceptions of adolescents on utilization of contraceptives and to determine the factors that influence that contraceptive utilization. Methods This study adopted a quantitative, descriptive cross-sectional design which involved questionnaire tools completed by 436 adolescents between the ages of 14 and 19 years at Stutterheim health facilities and the surrounding schools, regardless of whether they were sexually active or not. After obtaining ethical clearance from the University ethics Committee and permission from the Department of Health the researcher visited the gatekeepers for obtaining informed consent and data collection procedures. The researcher administered the instruments herself to ensure validity and reliability of the instrument through a pilot study. The respondents of the pilot study did not participate in the major study. Any irregularities with the data instruments were corrected accordingly. Data collection took 3 weeks to complete all the sites. The raw data was captured onto an Excel spread sheet and analysed by the researcher with the assistance of a statistician. Results The data suggests that as much as the parents discuss about sex related issues and pregnancy, they are less likely to educate their adolescent girls about contraceptives probably due to the beliefs they have, lack of knowledge and the fear of introducing them into premarital sex. The 34.4percent of participants indicated that they were scared of contraceptive rumours spreading around the community as well as the stigmatization. Conclusion Due to the results of this study the Department of Health should work together with the department of education to put into effect the optimal utilization of contraceptives amongst adolescents by adding sexual, reproductive and contraceptives health education, as a subject in the school curriculum. Department of health must also make use of main media and social media since they are influential and can be the great sources of information for campaigns and more seminars on contraceptive utilization and its benefits to the adolescents, society and the State. , Thesis (MPH) -- Faculty of Health Science, 2022
- Full Text:
- Date Issued: 2022-04
Factors influencing the engagement levels of HR practitioners
- Authors: Naidoo, Sathasiven
- Date: 2022-04
- Subjects: Personnel management , Human capital -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58037 , vital:58500
- Description: South Africa is the third largest economy on the African continent. Moreover, it is the most technological, industrialised and diversified economy in Africa. Its economy consists of various sectors, such as mineral resources, financial, services and manufacturing sectors, as well as other sectors. It is imperative that these sectors are and remain competitive as they impact directly on the economy of the country and the continent which has an impact on all citizens in the country. An important resource is that of human resources in these sectors. Employees in these sectors form part of various departments of the specific organisation they are employed by, with their own duties and responsibilities. All departments in an organisation have an integral part to play to ensure that an organisation is indeed successful and sustainable. The human resources department plays an integral role and provides service to the various departments and thus impacts the success of the organisation. The HR practitioners who work within the HR department need to be engaged to fulfil their duties effectively. The purpose and primary objective of this study was to identify factors that influence the engagement of HR practitioners. To achieve this, a quantitative research approach was followed. HR practitioners were sent an electronic survey questionnaire to gauge their levels against communication, leadership support, meaningful work and rewards and recognition. The data from the empirical study was analysed by using descriptive and inferential statistics. The study was also tested for validity and reliability. The study concluded with recommendations on how HR practitioners can be further engaged. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Naidoo, Sathasiven
- Date: 2022-04
- Subjects: Personnel management , Human capital -- Management
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/58037 , vital:58500
- Description: South Africa is the third largest economy on the African continent. Moreover, it is the most technological, industrialised and diversified economy in Africa. Its economy consists of various sectors, such as mineral resources, financial, services and manufacturing sectors, as well as other sectors. It is imperative that these sectors are and remain competitive as they impact directly on the economy of the country and the continent which has an impact on all citizens in the country. An important resource is that of human resources in these sectors. Employees in these sectors form part of various departments of the specific organisation they are employed by, with their own duties and responsibilities. All departments in an organisation have an integral part to play to ensure that an organisation is indeed successful and sustainable. The human resources department plays an integral role and provides service to the various departments and thus impacts the success of the organisation. The HR practitioners who work within the HR department need to be engaged to fulfil their duties effectively. The purpose and primary objective of this study was to identify factors that influence the engagement of HR practitioners. To achieve this, a quantitative research approach was followed. HR practitioners were sent an electronic survey questionnaire to gauge their levels against communication, leadership support, meaningful work and rewards and recognition. The data from the empirical study was analysed by using descriptive and inferential statistics. The study was also tested for validity and reliability. The study concluded with recommendations on how HR practitioners can be further engaged. , Thesis (MA) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
Constructing an online serviceScape for the funeral industry
- Authors: Coetzee, Cornelis Albertus
- Date: 2022-04
- Subjects: Funeral supplies industry , Funeral service , Service industries -- Marketing
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/57611 , vital:58186
- Description: An online servicescape serves as a moderator for excellence in Customer Relationship Management (CRM). The study approached the online servicescape from the perspective of the funeral industry. Nowhere is the relevance of an online servicescape more apparent than in an industry which is firstly, unsought, and secondly, perceived as dismal. During the process of arranging a funeral, the customer is experiencing an unusual purchase situation as it is a purchase that cannot be avoided. The possibility also exists that the customer most likely did not seek information about a funeral home prior to the demise of a loved one. A third contributing factor is the emotional state of the customer which will, in a time of bereavement, have a strong impact on the rational decision-making process. Considering these conditions, the study approached the online servicescape based on three elements, namely Search Engine Optimisation, perceived value, and perceived usefulness of the online servicescape. These elements contribute to trust in the funeral home’s online offerings, which could influence the purchase outcomes significantly. The aim of the study was to construct a functional servicescape for an unsought business such as a funeral home, hence contributing significantly to the CRM body of knowledge as it was determined that this has not been explored before from an academic perspective. A quantitative, exploratory methodology was implemented. The exploration is depended on Bitner's (1992a:60) seminal model of servicescapes, Harris and Goode's (2010:230-243) model for online servicescapes, and the key constructs of Simon's (1996:141-142) Design Theory to provide a methodological basis with which to construct the key elements for a funeral industry based online servicescape. The data collection process followed a twostep process. A content analysis was conducted on existing websites from five English speaking countries, followed by a survey that largely reflected the content analysis variables to gain customer insights. The data was analysed using a descriptive analysis process. v It was determined that customers would trust a functional servicescape, which will most probably lead to a purchase situation. However, customers also indicated the opposite if they detect anything on the website that might lead to distrust. It was therefore concluded that it is imperative for a funeral home to ensure that their online servicescape meets the functional needs of customers in order ensure trust and purchase intention. , Thesis (PhD) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Coetzee, Cornelis Albertus
- Date: 2022-04
- Subjects: Funeral supplies industry , Funeral service , Service industries -- Marketing
- Language: English
- Type: Doctoral theses , text
- Identifier: http://hdl.handle.net/10948/57611 , vital:58186
- Description: An online servicescape serves as a moderator for excellence in Customer Relationship Management (CRM). The study approached the online servicescape from the perspective of the funeral industry. Nowhere is the relevance of an online servicescape more apparent than in an industry which is firstly, unsought, and secondly, perceived as dismal. During the process of arranging a funeral, the customer is experiencing an unusual purchase situation as it is a purchase that cannot be avoided. The possibility also exists that the customer most likely did not seek information about a funeral home prior to the demise of a loved one. A third contributing factor is the emotional state of the customer which will, in a time of bereavement, have a strong impact on the rational decision-making process. Considering these conditions, the study approached the online servicescape based on three elements, namely Search Engine Optimisation, perceived value, and perceived usefulness of the online servicescape. These elements contribute to trust in the funeral home’s online offerings, which could influence the purchase outcomes significantly. The aim of the study was to construct a functional servicescape for an unsought business such as a funeral home, hence contributing significantly to the CRM body of knowledge as it was determined that this has not been explored before from an academic perspective. A quantitative, exploratory methodology was implemented. The exploration is depended on Bitner's (1992a:60) seminal model of servicescapes, Harris and Goode's (2010:230-243) model for online servicescapes, and the key constructs of Simon's (1996:141-142) Design Theory to provide a methodological basis with which to construct the key elements for a funeral industry based online servicescape. The data collection process followed a twostep process. A content analysis was conducted on existing websites from five English speaking countries, followed by a survey that largely reflected the content analysis variables to gain customer insights. The data was analysed using a descriptive analysis process. v It was determined that customers would trust a functional servicescape, which will most probably lead to a purchase situation. However, customers also indicated the opposite if they detect anything on the website that might lead to distrust. It was therefore concluded that it is imperative for a funeral home to ensure that their online servicescape meets the functional needs of customers in order ensure trust and purchase intention. , Thesis (PhD) -- Faculty of Business and Economic science, 2022
- Full Text:
- Date Issued: 2022-04
Classification and clustering based methods for outlier detection of solar resource data
- Authors: Abrahams, Waldo
- Date: 2022-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55423 , vital:51996
- Description: Almost 90% of the primary global energy demand is serviced from the burning of fossil fuels (Abas, Kalair & Khan, 2015). Owing to the detrimental environmental impact of this, a global energy transition to the use of renewable energy, including solar energy, is needed (Gielen et al., 2019). An important aspect that inhibits the growth of solar energy is accurate solar resource data. Such data is needed because knowledge of the future reliability and quality of energy production is required to analyse a system’s performance and determine financial implications (Sengupta et al., 2017). Existing methods used to detect outliers in solar resource data do not efficiently identify outliers and an accurate and robust approach is required (Eastwood, 2019). Using simulated and real-world data, this study investigates the use of several classification methods, along with a two-stage clustering-classification approach to accurately identify outliers in solar resource data. The Treebag method proves to be an adequate outlier detection method for solar resource data. , Thesis (MSc) -- Faculty of Science, School of Computer Science, Mathematics, Physics and Statistics, 2022
- Full Text:
- Date Issued: 2022-04
- Authors: Abrahams, Waldo
- Date: 2022-04
- Subjects: Port Elizabeth (South Africa) , Eastern Cape (South Africa) , South Africa
- Language: English
- Type: Master's theses , text
- Identifier: http://hdl.handle.net/10948/55423 , vital:51996
- Description: Almost 90% of the primary global energy demand is serviced from the burning of fossil fuels (Abas, Kalair & Khan, 2015). Owing to the detrimental environmental impact of this, a global energy transition to the use of renewable energy, including solar energy, is needed (Gielen et al., 2019). An important aspect that inhibits the growth of solar energy is accurate solar resource data. Such data is needed because knowledge of the future reliability and quality of energy production is required to analyse a system’s performance and determine financial implications (Sengupta et al., 2017). Existing methods used to detect outliers in solar resource data do not efficiently identify outliers and an accurate and robust approach is required (Eastwood, 2019). Using simulated and real-world data, this study investigates the use of several classification methods, along with a two-stage clustering-classification approach to accurately identify outliers in solar resource data. The Treebag method proves to be an adequate outlier detection method for solar resource data. , Thesis (MSc) -- Faculty of Science, School of Computer Science, Mathematics, Physics and Statistics, 2022
- Full Text:
- Date Issued: 2022-04