https://commons.ufh.ac.za/vital/access/manager/Index ${session.getAttribute("locale")} 5 The impact of customer relationship management on retail banking using self-service channels https://commons.ufh.ac.za/vital/access/manager/Repository/vital:9346 Wed 12 May 2021 19:19:00 SAST ]]> Investigation into the provision of service excellence in a selected bank in the Port Elizabeth metropole https://commons.ufh.ac.za/vital/access/manager/Repository/vital:10838 Wed 12 May 2021 18:25:41 SAST ]]> Customer relationship management practiced by KOSAB https://commons.ufh.ac.za/vital/access/manager/Repository/vital:8635 Wed 12 May 2021 18:19:35 SAST ]]>