https://commons.ufh.ac.za/vital/access/manager/Index ${session.getAttribute("locale")} 5 Facebook as a tool for social customer relationship marketing https://commons.ufh.ac.za/vital/access/manager/Repository/vital:8415 Wed 12 May 2021 19:27:06 SAST ]]> A study of the development of partner relationships associated with the chinese travel trade to South Africa https://commons.ufh.ac.za/vital/access/manager/Repository/vital:9336 Wed 12 May 2021 18:50:08 SAST ]]> Relationship marketing in retail banks: superannuated concept? https://commons.ufh.ac.za/vital/access/manager/Repository/vital:29418 Wed 12 May 2021 17:21:12 SAST ]]> An international comparative study on the relationship marketing and customer retention of retail banks : lessons for South Africa https://commons.ufh.ac.za/vital/access/manager/Repository/vital:9358 Wed 12 May 2021 16:08:04 SAST ]]> The relationship between service quality, customer satisfaction and customer loyalty in the retail supermarket industry https://commons.ufh.ac.za/vital/access/manager/Repository/vital:1202 Thu 13 May 2021 04:18:01 SAST ]]> An exploratory study of students’ expectations and perceptions of service quality in a South African higher education institution https://commons.ufh.ac.za/vital/access/manager/Repository/vital:28496 Fri 07 Jul 2023 05:33:04 SAST ]]>